This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
When honesty and reliability matter 02 Kool Refrigeration & A/C is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
Amazing - Brad called me in the morning and then I called him back. He came over same day, sent photos of the exact issue, and fixed the problem within 30 minutes! House went from cold to heat working in just minutes. Could not have been happier with the service and 100% will call them again if I run into any heating/cooling issues in our house!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$50
Daniel H.
10/2024
5.0
Brad arrived within a few hours, diagnosed the problem, got the system back up in running within 20 minutes and wrote me a very reasonable estimate for a full system replacement. We will keep our system for now but when we replace it, we will definitely be calling the good folks at O2 Kool!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pamela S.
08/2024
0.5
When I called them four years ago, they came out quickly and replaced my a/c unit and I thought they had done a good job. But two years later, I was already having issues and they could care less. Came out a day or so after I called, but I had to wait over a week for the parts they needed. They never returned phone calls. Eventually got one part replaced but never did come back to fix the second issue. Same issue this year. I called them last Tues. 8/6, but they didn't come out until the next day and did not call before coming out. Said they would have to order the necessary parts and it would take 3-5 days. Ten days later they still do not have it and have no idea when they will. I called another service provider and they were here within an hour. I now have A/C again after 10 very hot days. I would NEVER do business with them again.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Craig B.
07/2024
5.0
Brad and Sway did an amazing job cleaning my AC drip line. They came out the same day I called their company and got the job done quickly. The ac unit would not run until the plug was removed. I have used them before and will use them again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert E.
06/2024
5.0
Brad called within a minute or two of the quote request. He said he'd be in the area within an hour or two. Came by and cleared the drain in about 10 minutes. I had tried to fix it myself and he helped me understand the extra step that was needed due to where the clog was. He also offered to put in a float switch at a very reasonable price to avoid my garage getting flooded next time, but there was zero upsell pressure for that. Will definitely call 02 Kool next time I have any issues!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chelsea B.
06/2024
5.0
My AC wasn't working and was leaking everywhere. When I requested the quote I got a call back within 2 minutes. They were able to come out the next day and fix everything for a reasonable price. Brad was very professional and kind! My AC drain was backed up, it was unclogged in about 5-10 mins.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lu H.
06/2024
5.0
0
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John K.
03/2024
5.0
Pleased with work and honesty
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gaye C.
03/2024
5.0
I highly recommend this company. The service was outstanding and they went above and beyond.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ric R.
08/2023
4.5
They came quickly and provided a good service at a reasonable price
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cat M.
07/2023
5.0
In the middle of a record heat wave my AC broke. AC repair companies have been very busy, but 02 Kool assured me they would make it out to me the same day, and did. Tech fixed my AC and had it cooling in a half hour. I can sleep at night thanks to 02 Kool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael S.
07/2023
5.0
My AC failed in the middle of the night. Next day was going be hell for me and my dogs. 105F. I placed the request to Angie and O2 called me a little after 8 am. Already on the way!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Hillary K.
06/2023
4.5
Very nice young man. Fixed the problem quickly. Was quick, professional, explained what was wrong and how he fixed it. Showed us the part he replaced. Would definitely use him again and recommend him and Angi.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Sharon V.
06/2023
5.0
Brad did an excellent job repairing our AC. He responded quickly to my call for help. When he arrived he was very polite and professional. He assessed the problem quickly and told me what he thought the problem was. Brad was very honest about the fact that my unit may still be under warranty with the company I purchased it from and that it would be less expensive for me to have that company repair or replace my unit. As the trouble shooting continued, Brad discovered there was a blockage in the drain pipe which was causing the problem, a much less expensive problem than what he originally thought. He blew out the drain pipe FREE OF CHARGE!! My AC is now working like a charm. I was so impressed with his honesty, his skill, and his work ethic that I will be singing his praises to everyone I know. This company is a rare find with old fashioned values you just donâ t find anymore. I will recommend O2 Kool to everyone I know. Thank you Brad!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Benjamin L.
05/2023
5.0
Fantastic work! Quick, polite and affordable!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tori P.
05/2023
5.0
Quick, 1 minute callback, same-day response and quick same-day repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ewa O.
03/2023
5.0
maybe
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Steve S.
12/2022
0.5
Repairman couldn't fix the AC problem because he was working on the wrong unit (there are 3 at my house). Once he figured out the correct unit he said that he doesn't have access to parts under waranty. He wanted to replace the whole unit. I had to hire soneone else.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
3.0
steven r.
11/2022
5.0
Great fast service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1
Clayton B.
11/2022
5.0
Good!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Martin H S.
10/2022
5.0
fast response to call. came quickly to assess problem. had parts on hand and repaired same visit. very reasonable cost for same day response late in day. very happy! Brad was respectful and knowledgeable, good with the dogs too. God blessed us that day with Brad getting my call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Mack N.
08/2022
5.0
Showed up on time & diagnosed problem. Fixed immediately.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tarig A.
07/2022
5.0
Brad was excellent. Arrived on time on a weekend, worked through the heat, and was able to identify AC problem right away. Saved our lives from 104 degrees heat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Aaron T.
07/2022
5.0
Hottest week in Austin on record and the A/C at a rental property went down. I called O2 at 8:30am. They met with the tenants on site and the problem was fixed before noon. The price was great — they replaced the capacitor and tested everything else without taking advantage of the fact that I wasn’t there. Before I called O2, I called 2-3 other companies— all had multiple day waiting lists. However, calling those companies first made me appreciate O2 availability, service, and honesty even more. Needless to say O2 will be my only call going forward.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
thad s.
06/2022
5.0
Job was total duct replacement under a somewhat low clearance pier and beam home. O2 Kool did the job quickly and well after several other h & c firms refused. I'd highly recommend them.