This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
When honesty and reliability matter 02 Kool Refrigeration & A/C is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
I was well inform about what i needed, and the total cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John P.
06/2016
5.0
We had five requests for a/c repair quotes and O2Kool's response was the most responsive. Chris followed up immediately and sent James & his team out to assess our failed a/c. They provided detailed information to help us decide on the best replacement options. After researching their options we believe their prices were very fair. The team was very professional & personable. They finished a complete a/c replacement the same day. We are extremely satisfied with their work & would hire them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michelle D.
06/2016
5.0
O2KOOL is the best and my go to from now on. Thanks O2. My AC was out for 3 days had family try to fix what we thought were simple issues but it did not work. I found this website to hopefully get help for Sunday as it was past 5 on Saturday. They called after I answered the online questions & were in my area and They arrived arrived about an hour & 1/2 later. Problem was a fuse in my system and to my surprise did not charge me even for the fuse they replaced. They will be my go to from now on. O2KOOL THANK YOU SO MUCH
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nick L.
06/2016
5.0
Chris was punctual and very helpful in explaining the situation. I was very pleased with his enthusiasm and dedication to making sure I was satisfied with his work.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lori H.
06/2016
5.0
Excellent customer services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Gregory L.
06/2016
5.0
Awesome people and work. I would recommend them to anyone, any time. I was impressed with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$320
Debra R.
06/2016
5.0
Chris is very knowledgeable and honest. He was able to repair the issue quickly and efficiently. We have an older unit that will need to be replaced soon and, based on our dealings with Chris, we plan to use only him for the upcoming replacement. We can't say enough good things about this company.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Joe G.
06/2016
4.5
Since I moved out here to Arbor Hills I've been looking for an AC company to come and check my system and put me on a maintenance contract to keep it in top shape. Had a hard time finding someone who would come out here. Chris came out performed the work and was very thorough explaining what he did and what he would do in the future. He would have been out the same day I called him but my schedule would not allow it. So far I think this is the company I'll work with and would recommend him to others.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$99
Isabel R.
06/2016
5.0
Chris responded immediately. He showed me where the problem was and the way to fix it. Very knowledgeable and his customer service skills .... could not ask for anything else. I will recommend 02 Kool Refrigeration without any hesitation. Thank you!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jerry H.
06/2016
5.0
Immediate response. Accurate diagnosis. Affordable costs. Knowledgeable and friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$320
Sondra T.
05/2016
5.0
This guy was polite, quick and absolutely knew what he was doing. Friendly and professional. I would recommend to any of my friends or family. If I could, I would give him a 10 * rating. Very reasonable fees!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Royal L.
05/2016
5.0
Chris from 02 Kool Refrigeration was prompt, professional yet friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donny N.
05/2016
5.0
Chris came out on short notice late and on a Friday night. We had family visiting from out of town and one of the units stopped cooling the day prior. Chris quickly assessed to problem and gave the best options on how to best resolve them. He was able to implement a temporary solution to keep us cool until the main issue could be resolved. Thanks Chris!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,163
Lisa H.
05/2016
5.0
Chris was very personable and provided great customer service! Thanks!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Arthur C.
05/2016
5.0
Very good company. Came out to repair my AC in an efficient manner. Courteous and honest in their dealings with me. Good experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
alan k.
05/2016
5.0
They stand by their work. They were willing to come out at 11:00 at night when i had no A/C. They also worked around my difficult schedule.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,875
Brian C.
05/2016
5.0
A/C went out late Friday afternoon, and it was 85 degrees inside. Found the company on this website, and Chris made a point to come out at 7:30 that evening. It was a fairly quick fix to get up & running, and he did that promptly. Great service, very fair & honest. I highly recommend them for all your HVAC needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Leslie R.
05/2016
5.0
Timely, professional, knowledgable. They took the time to explain to me what was going on and why my a/c had stopped working properly. They fixed the problem and had be up and running in 15-20 mins. They are available 24/7 to help. I was so thankful they were able to come out on a Saturday. I would definitely recommend 02 Kool Refrigeration and A/C to anyone in this area who needs service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David S.
05/2016
5.0
Responded to the project quickly. Were able to set up a meeting for the next day after work. Fixed the problem, explained the problem and charged me exactly what they had quoted as a likely case during the first call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$99
Michelle V.
05/2016
5.0
I initially called for a repair, but the unit was beyond repair. Chris gave an excellent price for the replacement and put it in the next day. The service was great, all the guys were very friendly. They treated my house with respect too which was greatly appreciated, for example, shutting outside doors when used. I highly recommend Chris and his crew.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$4,400
Bennie B.
05/2016
5.0
Chris responded right away, found errors made by previous contractors and corrected it quickly and effectively. He explained the problem in laymen's terms and gave me recommendations based on the issues. I would definitely recommend 02 Refrigeration & A/C to anyone I care about.