This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
When honesty and reliability matter 02 Kool Refrigeration & A/C is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
This business called me ahead of time and even offered to come before the scheduled time. Since out AC was not working on a very hot day, I was very appreciative for the offer to come early. Work was done fast and AC is working great again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$189
Onnesha W.
07/2018
5.0
They came the same day which was great and comforting. JC was very professional and attentive. He took the time needed to trouble shoot and was very knowledgeable. I would definitely call them back if needed again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen D.
07/2018
5.0
Installed 2 new units. Good service and very efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$11,000
Christina P.
07/2018
5.0
1st time using this service. Intend to use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Kim R.
07/2018
5.0
I appreciated his honesty on not trying to get me to buy or do something that didn't need to be done. Honesty is worth more than a dollar amount. Thank you!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rahul B.
07/2018
4.0
the technician was very professional.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Carol N.
07/2018
5.0
JC was my serviceman. He was wonderful, explaining why the A/C had kicked off, blew out the system, and made my house cool again. I am extremely pleased with his service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Todd S.
06/2018
2.5
The guy was great, but its only been two weeks and my ac needs service again.
Rating Category
Rating out of 5
quality
4.5
value
2.5
responsiveness
5.0
Ernesto C.
06/2018
5.0
JC was fast and efficient, but I was impressed with his knowledge and professionalism. Great business experience!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Laurence O.
06/2018
5.0
Great experience, they explained and fixed the problem quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lisa P.
06/2018
4.0
Technician was prompt and diagnosed the issue rather quickly. He had a replacement part in his truck and got my AC working again. He also gave me good advice on considerations for replacement due to the age and overall condition of my unit.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$189
Carl H.
06/2018
5.0
Compassionate: they squeezed me in for a free diagnosis. Knowledgeable: they properly diagnosed the problem and confirmed it during the repair Fair: Good price for the work and warranty Timely: on time, fast replacement of AC unit, clean, sensitive to avoid marks and trash Consistent: same message (diagnosis, explanations, deference to customer) among staff
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Staci P.
06/2018
4.0
n/a
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$189
Mike S.
06/2018
4.5
JC was honest and straightforward. Got us running again but also much to consider soon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donald R.
06/2018
5.0
Very prompt and reasonably priced service. Technician was very friendly and explained everything!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Delma A.
06/2018
5.0
JC came early and got the job done. I would strongly recommend O2 Kool Refrigeration to all my friends and family!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$489
Jackie G.
06/2018
5.0
Great customer service, JC called before arriving, and was done quickly. AC worked great once fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donald L.
06/2018
5.0
The service was prompt and reasonable. JC (the technician) was on time and even gave notice for a possible earlier arrival. He explained the problem thoroughly and fixed it readily. The price for the work was reasonable. Would definitely recommend the company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$189
William Z.
06/2018
5.0
They provided fast, responsive service and completed the work on time!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David R.
06/2018
5.0
Very happy with the services did a great job would rate a 10 if i could.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Alana G.
06/2018
5.0
They showed up when they said. They gave us a quote for a new AC system and that was the price we paid, no surprises. Work was done the same day, on a Saturday, after normal business hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joseph H.
06/2018
5.0
They did a thorough check of my system and gave me honest information on what my options are. J.C. took the time to answer all my questions. I recommend them for anyone needing solid AC/Heating guys.