This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
When honesty and reliability matter 02 Kool Refrigeration & A/C is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
Came out right away! He was very knowledgeable and gave great advice about my air conditioning system. I m glad to have called him if not I would be stuck in the middle of August with two babies on a very hot home! Would definitely recommend to friends and family!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Leverne G.
08/2019
5.0
JC showed up on time and had my system up and running. Will defi ately refer them out. Thanks
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David S.
08/2019
5.0
JC showed up it was late and I wasn t his last call. He worked and drove a way to get here. Thank you, my mom is 84 yrs old and a few competitors didn t care and wanted to schedule me the next day at their convenience. 02 Kool thanks for working when the paying customer needs you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maritza R.
08/2019
4.0
Honest person! He had good comminutions with us . Listen to my concerns
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karime B.
08/2019
5.0
Very Knowledgeable, professional and courteous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$130
Matthew S.
08/2019
5.0
Technician was named Brad, he did a wonderful job!!! Would definitely recommend him and O2 Kool to anyone needing repairs. I will definitely use them again in the future!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Max T.
07/2019
5.0
The service rep, J.C., was outstanding and called twice to alert me to his progress on the way to our home. His was efficient and fixed the problem for a very reasonable price. When I initially left a message to schedule the service, they called back immediately. I will definitely use O2Kool again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Mike J.
07/2019
5.0
I called and within 90 minutes, arrived, checked and repaired. Not what I expected!! Thank you!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ali M.
07/2019
5.0
I 02 Kool Refrigeration & A/C's customer service is awesome. They showed up on time and they were very honest about what needs to be done
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert N.
07/2019
3.5
They broke a hole in the kitchen ceiling and they were an hour late getting to the property. Will see how well equipment runs. Equipment is very efficient and cooling well. O2 Kool has agreed to pay for sheetrock repair.
Rating Category
Rating out of 5
quality
2.5
value
4.5
responsiveness
2.5
Yes, I recommend this pro
Russell P.
06/2019
5.0
O2 Kool bailed us out of a home warranty claim nightmare. Our home warranty company, Total Protect, wanted to do a band aid repair on our 15+ year old unit. After considerable back and forth with Total Protect, we took their (paltry) cash-out offer, and ended up replacing our entire unit (air handler and outside condenser) through O2 Kool. They installed a top of the line Trane unit at a very fair price. Through the process we dealt with Chris the owner, Katie the office manager, JC a service tech (and sometimes salesman!), Brad and Josua (sp?) the installers. To a person they were all professional, polite, concerned for our situation, and eager to help us get cold air blowing again! We can't thank them enough for the help they provided. They will be our go to HVAC contractors at Lake LBJ, in Austin and in San Antonio!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kelly B.
06/2019
5.0
They came out within an hour of calling! I thought they would set an appointment for the next day- but they came out that night instead! 9:00 pm even- but they had my house cooling down in 10 minutes!! Thank you JC for your friendly & knowledgeable service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$189
C.G. V.
06/2019
4.0
good job
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Sue F.
06/2019
5.0
It was late when I called, but they came same day and replaced the fan motor on my AC. Friendly, excellent service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rachel H.
05/2019
5.0
Immediate response. Next day service on holiday weekend. Immediate solution at minimal cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lee B.
05/2019
5.0
JC was awesome. I m calling these guys exclusively from now on whenever I need A/C work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chris F.
05/2019
5.0
wonderful job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Greg N.
05/2019
5.0
Chris came out and checked everything out, saw that the compressor was bad, changed out, and wa la, cold air flowing once again!! Excellent job! Will definitely be the first person I call for any future A/C needs!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Samuel J.
05/2019
5.0
Fast,quick, friendly and very informative excellent service!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vivian W.
05/2019
5.0
Courteous, knowledgeable, solved my problem quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary U.
05/2019
5.0
Chris the owner was very knowledgeable and forthcoming. He is a great guy
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Jonathan C.
04/2019
5.0
These guys were able to quote and install my new AC almost overnight. Very efficient and they didn't charge me and arm and a leg. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Terry D.
04/2019
5.0
I would recommend these guys to anyone that needs ac work. They will finish the job exactly as they contracted and more.