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Clean Master Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Since 2000, Clean Master has serviced residential and commercial properties of Dallas Fort Worth and surrounding areas. We are a family owned and operated company that provides quality service by experienced and certified technicians at competitive and consistent rates. For more info about our company, please visit: www.cleanmatsercarpetcleaning.com You can also reach us at 817.253.2867. To view our pricing and/or schedule service go to: www.cleanmastecarpetcleaning.com/requestourservice We look forward to working with you!

Business highlights

25 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

We offer the following: Carpet Cleaning. Tile & Grout Cleaning. Upholstery Cleaning, Patio Furniture Cleaning. Pet Treatments. Carpet Protector. Air Duct Cleaning. Marble Polishing. 24 Hour Emergency Water Extraction. Water Damage Restoration. Drying Services and Drying Equipment Rentals. We service Residential and Commercial properties.

Services we don't offer

Housekeeping & Maid Services. Window Washing. Carpet Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9719 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 719 reviews

Morgan S.
01/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went well! My couches were in desperate need of a deep clean and they were able to come out right within two days! I was very impressed by their professionalism. They were very honest and will definitely hire them for future rug and upholstery cleaning!
Description of Work: Needed rug and couches cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Clean Master Carpet Cleaning
Thank you for your business and for the A review!

mitchell R.
01/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Overall it went well, on time, reasonable price, professional. But they used an ammonia based product to deodorize which I could still smell once it was dry so I used my rinse cycle on our carpet cleaner and went over the whole thing again which helped to remove that smell.
Description of Work: Cleaned a 5 piece fabric sectional

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

Karla G.
11/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Mark was on time and worked quickly. The sofa and loveseat look great. I have used this company several times in the past to clean my carpets. It's a great company.
Description of Work: Sofa and loveseat cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Clean Master Carpet Cleaning
Thank you for the A rating and for your business! We value you!

Mark M.
11/2018
5.0
carpet cleaners
  + -1 more
They (Dusty) showed up on time and even called prior to arriving to let me know that he was on the way. He cleaned my carpets thoroughly, especially the areas that had pet urine stains. He did an outstanding job! This is actually my 2nd time using Clean Master as they did a wonderful job the last time as well.
Description of Work: Cleaned 4 areas of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from Clean Master Carpet Cleaning
Awesome, thank you for your business and for the review!

William H.
10/2018
5.0
carpet cleaners
  + -1 more
They were on time, efficient, and the carpets looked way cleaner afterwards. Very professional company.
Description of Work: Cleaned the carpets in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Clean Master Carpet Cleaning
Thank you for your business and for your review!

Elizabeth V.
10/2018
5.0
carpet cleaners
  + -1 more
Easy to schedule. Punctual. Very friendly and professional. No hidden upgrades.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Master Carpet Cleaning
Thank you for your business and for the A rating!

Quita F.
09/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The technician came on time, assessed the work to be done, and completed it well.
Description of Work: Shampoo carpet and upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Master Carpet Cleaning
Thank you for the A rating review! You are a valued customer!

Ralph R.
08/2018
5.0
carpet cleaners
  + -1 more
Jason called ahead and arrived on time. He was in and out quickly. Removed a nasty stain and heavy traffic dirt from my bedroom carpet. I have used Clean Master for the last few years and all the techs have been friendly and do great work. Very reasonable prices. Highly recommended!
Description of Work: Carpet and rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clean Master Carpet Cleaning
[Member Name Removed], Thank you for your business and thank you for the A review! We appreciate you!

dave H.
07/2018
5.0
carpet cleaners
  + -1 more
Jarod did a good job cleaning and made sure any difficult stains were pretreated and removed. He called 30 minutes prior to our appointment time to let us know that he was on the way and he arrived on time. He was very professional and nice to work with.
Description of Work: Our living room and two bedrooms of carpet required a thorough cleaning after a significant and dusty remodeling project .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Clean Master Carpet Cleaning
Thank you for the A Rating and thank you for your business!

steve C.
07/2018
4.0
carpet cleaners
  + -1 more
Was on time and did the job as requested. The quoted price was not kept as they said they neglected to review the whole project. Be sure to double check quote matches the all the work being requested.
Description of Work: Cleaned carpet and tile floor in the house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700

Response from Clean Master Carpet Cleaning
Thank you for your feedback, however I am looking at your signed invoice and see that what we quoted you through the Angie's List center is what you paid us. It was $409.19 with tax, not $700.00. We cleaned your carpet and sectional sofa. I will follow up with you today by phone. Thank you!

Rheanne C.
07/2018
5.0
carpet cleaners
  + -1 more
I have been using Clean Master out of Keller for well over 10 years to clean out nasty carpet. We have 3 dogs that track dirt, mud and overwhelm us with dog hair. Jason and Mark with Clean Master ALWAYS AND I MEAN ALWAYS do a phenomenal job. Going over traffic areas several times to get out the soil. They will also do carpet repairs and clean small area rugs all with a smile on their faces. I love this company and the thorough job that they always do for our house. They take good care of us, treating us with extra special care. They are always on time, extremely professional and will not leave a job until they know with no question thst we are happy with the service. I will never call anyone else! They are the best and leave our filthy carpet, clean, deodorized and fresh! CALL CLEAN MASTER CARPET CLEANING....they will indeed take care of all your carpet needs.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Clean Master Carpet Cleaning
Thank you for the A rating and for your continued business! We appreciate you!

Stephanie N.
07/2018
3.0
carpet cleaners
  + -1 more
Everything was great expect the cleaning itself. I had them treat for pet urine and also clean. I had made sure they were truck mounted so that the water was actually extracted as much as possible. The “treatment” seems to be just a cover up. The smell was actually a lot worse after carpet dried. The carpets were soaked when he left. My bissell gets more water out than that! There’s no reason the carpets should have been so wet after they were done. After two weeks of the smell I ran my bussell and the smell is gone from the air. I didn’t have urine soaked carpets, so it’s not like you walked in my house and smelled it. I could smell when on floor but I have a super sensitive nose and no one else smelled it. After I had the carpets done everyone who came in commented on the smell. Now that I redid the carpets the smell is gone. There were no stains so I cannot attest to it they get stains up. I did notice upstairs that there was one spot that I missed on cleaning up where puppy had peed and that was still there as if they didn’t clean it. I sprayed with my eliminator and cleaned and it was gone. Even if I had not had them treat for urine I wouldn’t use again due to how much water was left in the carpet. I would not use again and feel like $300 just went down the drain.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from Clean Master Carpet Cleaning
Hi [Member Name Removed], Thank you for your feedback. We are very sorry you were not satisfied with our cleaning process. On our invoice, it states that we do offer a 15 day warranty and we will return at no charge to re clean or re treat the areas of concern. Urine is sometimes difficult to remove but we would have been more than happy to come out and re clean those areas. If I remember correctly and by the notations I have in the computer you had said on the phone there was a lot of urine accidents on the carpet, and like I said previously that can be difficult to remove completely. Please call us at 817.253.2867 if you would like to discuss options of getting this resolved. Thank you again for your feedback.

Jose L.
07/2018
5.0
carpet cleaners, ceramic tile
  + 0 more
It went very well. This was the second time I hired them and plan to do it again.
Description of Work: Carpet cleanning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Clean Master Carpet Cleaning
Thank you for your business and for the A rating! We appreciate you!

Marilyn K.
07/2018
5.0
carpet cleaners
  + -1 more
perfect. on time, efficient and thourough
Description of Work: 6 rooms, carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Clean Master Carpet Cleaning
Thank you for your business and for the A rating! We appreciate you!

David P.
05/2018
5.0
carpet cleaners
  + -1 more
Dusty did a wonderful job...again. I am a repeat customer, which says all that you need to know.
Description of Work: Carpets cleaned in 6 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Clean Master Carpet Cleaning
Thank you for your business and for the A rating! We appreciate you!

Carol D.
05/2018
5.0
carpet cleaners
  + -1 more
Great. Arrived on time. Very courteous and did a great job.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Master Carpet Cleaning
Thank you for your business and for the A rating! We appreciate you!

Gay G.
04/2018
5.0
carpet cleaners
  + -1 more
Very pleased with service. Dusty arrived at the time scheduled and did an excellent job.
Description of Work: carpet steam cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Master Carpet Cleaning
Thank you for your business and for the A rating! We appreciate you!

Sheri B.
04/2018
5.0
carpet cleaners
  + -1 more
They were on time & professional & did a great job.
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Master Carpet Cleaning
Thank you for your business and for the A rating! We appreciate you!

Marcie S.
03/2018
5.0
carpet cleaners
  + -1 more
Jarod from Clean Masters returned call immediately. Appointment time was set. Jarod arrived on time. Examined rooms and asked age of carpet. Very impressed with professional attitude. Older carpet I was concerned being able to clean properly without damage. Did exceptional job. Will call again .
Description of Work: Had three bedrooms cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Clean Master Carpet Cleaning
Thank you for your business and for the A rating! We appreciate you!

Danny R.
02/2018
5.0
carpet cleaners
  + -1 more
Jarod came out and did his usual excellent job. He kept us posted as to any delays and still made his appointment window. Have used this company for years and would highly recommend them.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Response from Clean Master Carpet Cleaning
Thank you for the A rating and thank you for your business! We appreciate you!

Keely B.
02/2018
5.0
carpet cleaners
  + -1 more
The work was excellent. The carpet still looks good even after all of these months.
Description of Work: Downstairs carpet needed cleaning very badly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Clean Master Carpet Cleaning
Thank you for the A rating and thank you for your business!

Karen Q.
01/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great! He even cleaned an extra chair and cat tower for me at a reasonable extra cost. Have used twice.
Description of Work: Upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Clean Master Carpet Cleaning
Thank you for the A rating and for your business!

M S.
12/2017
5.0
carpet cleaners
  + -1 more
Fast and didnt waste my time, cleaned very well!
Description of Work: Cleaned cream carpet -

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Clean Master Carpet Cleaning
Thank you for the A Review and for your business!

Leslie D.
12/2017
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Jason, the owner, was great. I made a mistake and accidentally sent him to the wrong address (my office). Rather than being perturbed (he had a right to be), he got to the house quickly, was very friendly and professional, and went straight to work cleaning a large sectional sofa, 2 small rugs, 2 bedroom carpets, and 4 large chairs. He was very knowledgeable and made sure everything got just the right amount of water in the steam cleaning process (some get them too wet which is not good). All items look great. Will definitely use Jason's company again!
Description of Work: upholstery and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Clean Master Carpet Cleaning
Thank you for the A review and for your business! We greatly appreciate you!

Dustin J.
11/2017
5.0
carpet cleaners
  + -1 more
Dusty thoroughly cleaned each room we had agreed upon. When he was finished I couldn't see or smell the cat pee anymore! It was better than I ever expected. When the carpet dried, still no odor and no stains. The carpet was nice and soft as well. I would definitely recommend this company and will definitely use them again.
Description of Work: One of our cats started peeing in our house and we had 3 rooms that had serious cat pee stains in the carpet. Dusty arrived on time and looked at the problem areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Master Carpet Cleaning
Thank you for the A rating and for your business!

Contact information

PO Box 1627, Keller, TX 76244

http://www.cleanmastercarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Air Duct Cleaning,
Drapery Cleaning

FAQ

Clean Master Carpet Cleaning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Clean Master Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Clean Master Carpet Cleaning offers free project estimates.
Yes, Clean Master Carpet Cleaning offers eco-friendly accreditations.
Yes, Clean Master Carpet Cleaning offers a 10% senior discount.
Yes, Clean Master Carpet Cleaning offers emergency services.
Yes, Clean Master Carpet Cleaning offers warranties.
Clean Master Carpet Cleaning offers the following services: We offer the following: Carpet Cleaning. Tile & Grout Cleaning. Upholstery Cleaning, Patio Furniture Cleaning. Pet Treatments. Carpet Protector. Air Duct Cleaning. Marble Polishing. 24 Hour Emergency Water Extraction. Water Damage Restoration. Drying Services and Drying Equipment Rentals. We service Residential and Commercial properties.
Housekeeping & Maid Services. Window Washing. Carpet Installation.

Contact information

PO Box 1627, Keller, TX 76244

http://www.cleanmastercarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM