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UpFront Home Services

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are an Aggie Owned and Veteran Founded Carpet, Upholstery, and Tile and Grout Cleaning Company. Only The Best Equipment Will Be Used In Your Home By One Of Our Master Level Technicians. They Are Better Trained, Infinitely More Experienced, and More Concerned About Satisfying The Customer Than An Employee. This Is Why Year After Year We Are Ranked Among The Best Cleaning Companies In Houston. We Service The Entire Houston Area and Its Suburbs.

Business highlights

13 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.71,317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 1317 reviews

THERESA B.
08/2019
5.0
carpet cleaners
  + -1 more
They were great. I'll hire them again.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Janet G.
08/2019
4.0
carpet cleaners
  + -1 more
Omar was professional, friendly, knowledgeable, quick. He cleaned up completely after he was finished. However, Omar did not call me to tell me he was on his way, so I was surprised when he showed up at my door in a van without UpFront's name on it. His uniform did have the UpFront name on it. I had expected (from previous carpet cleanings with other companies) Omar to ask me what furniture needed to be moved & what stains I wanted treated. I expected him to tack up the skirt of my sofa & maybe put something under the wood furniture legs before cleaning. When I asked him to move an easy chair, end table, & coffee table, he willingly & quickly moved them. I wish he had reminded me that the bedroom curtains were resting on the carpet and needed to be shortened so that I could have done it instead of Omar tucking them into the blinds & wrinkling them. I would hire UpFront again and would recommend the company to others. But I would have different expectations before they arrived at my house. The cost was reasonable and inline with other companies.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Martha H.
08/2019
5.0
ceramic tile
  + -1 more
Such professionalism from my initial call, to Phillip who came out to give an estimate, to Omar and his partner (sorry, don't remember his name) who did the work. Every aspect was thoughtful, professional and respectful. They were respectful to me as well as respectful of my home and property. They explained the work they would do and answered all my questions (and even some I didn't know to ask). They arrived when they were scheduled and completed the work exactly as explained. They did a great job. My tile floors look sooo much better. Thank you. It was such a pleasure working with this company and it's employees. It is obvious that they take pride in what they do. I am a very happy customer.
Description of Work: Tile and grout cleaning and grout sealing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice W.
07/2019
5.0
carpet cleaners, ceramic tile
  + 0 more
Superb job. My kitchen, breakfast room and washroom floors look better then ever, seriously. I have always hated this tile and now I can tolerate it a few years longer because of the pleasing job Upfront did. I’m a type A personality and reformed perfectionist, so when I esteem a company because of quality work, it’s high praise. From the phone conversation to the worker who follows through, every aspect is thoughtful, professional and kind hearted. I’ve also had Upfront clean my carpet at least annually for the last 4 or 5 years and I believe they have done such a good job, my carpet’s life has been extended. I’m truly a satisfied customer.
Description of Work: Tile grout cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Elaine G.
04/2019
5.0
carpet cleaners
  + -1 more
Great! My technician Johnathan was prompt, respectful and did a great job!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT E.
04/2019
5.0
carpet cleaners
  + -1 more
Omar Bautista did an Outstanding Job in making Tiles/Grout look like new. I am very pleased with results.
Description of Work: Cleaned Tiles & Grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,185

Kristen D.
04/2019
5.0
carpet cleaners
  + -1 more
Fantastic! It was our first time hiring a company to clean our carpet. They are very professional and explained everything they were going to do. One less thing to worry about doing ourselves since we don't have much time with 3 little ones. The carpet looks new! Their truck mounted equipment is much more powerful than the ones you can rent from the store.
Description of Work: Carpet cleaning throughout entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Robert M.
03/2019
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
Very easy to work with, they work hard to earn and keep your business making sure you are satisfied with the work. Reasonable rates and high quality work. The carpet stretching was very reasonable. I was not going to have it done based on other companies quotes but when I got their quote it was an easy decision. Highly recommend them.
Description of Work: Carpet Furniture and Tile Cleaning, Carpet Stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL G.
02/2019
5.0
carpet cleaners
  + -1 more
Went perfectly. The rugs look great. Johnathan was my service guy, he was a pleasure to work with.
Description of Work: Had two area rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MellieMel C.
02/2019
5.0
carpet cleaners
  + -1 more
Exceptional!!!!! I was totally surprise that my carpet can out looking new again. Thank You Upfront!
Description of Work: Carpet cleaning! with dogs living inside the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Angela H.
01/2019
5.0
carpet cleaners
  + -1 more
It went very well. Brandon showed up on time, had some issues with his equipment but kept me informed on the status. Once he got his equipment fixed, it went very fast and my carpets look great.
Description of Work: Carpets cleaned in two large rooms, closet, stairs and landing areas and a large rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Darlene C.
01/2019
5.0
upholstery cleaning
  + -1 more
Quick response time, punctual and very friendly. Quality work at a good price.
Description of Work: Upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christine P.
12/2018
4.0
upholstery cleaning
  + -1 more
Jonathan was professional and very courteous.
Description of Work: Cleaning of a three seater couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Christine P.
12/2018
5.0
carpet cleaners
  + -1 more
The technician was friendly, professional, pointed out problem areas in advance and did the job well. He was careful and fast.
Description of Work: Cleaning of a two seater couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Gloria W.
12/2018
5.0
carpet cleaners
  + -1 more
Great. Have already referred you guys to a friend!
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

john C.
12/2018
5.0
carpet cleaners
  + -1 more
Punctual and did an excellent job. This is my second service using this company. Highly recommend them!
Description of Work: Upstairs carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Margaret C.
12/2018
5.0
carpet cleaners
  + -1 more
Omar was excellent. He went to work right away. He explained what he had done. Very professional and friendly. Would recommend services to anyone.
Description of Work: Cleaning Persian rugs?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

LINDA K.
12/2018
5.0
oriental rug cleaning
  + -1 more
The company representative responded promptly to my Angie's List inquiry and answered all my questions. I ended up going with a neighborhood business, however, with a more economical price.
Description of Work: Cleaning of 5x7 Chinese oriental rug

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Natalie T.
12/2018
5.0
carpet cleaners, ceramic tile
  + 0 more
Amazing! Best carpet cleaning I’ve gotten and I’ve tried many companies!
Description of Work: Carpet and rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff K.
11/2018
5.0
carpet cleaners
  + -1 more
On time quality service. Looks great!
Description of Work: Rug and Couch Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jennifer G.
11/2018
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Technician did an excellent job. Carpets and rug look fantastic.
Description of Work: Bedroom carpet and wool rug cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbara K.
11/2018
5.0
carpet cleaners
  + -1 more
It went fantastic, the technician arrived promptly at 8am and got right to work. Very professional and the gentleman that scheduled the service call was very friendly and accommodating. Would definitely hire again.
Description of Work: Steam cleaned all carpeting in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn K.
11/2018
5.0
carpet cleaners
  + -1 more
The service person, Jonathan, was on-time and cheerful (which really does make a difference). He was very efficient and thorough. Job well done! Highly recommended.
Description of Work: CARPET CLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Rebecca M.
11/2018
5.0
carpet cleaners
  + -1 more
I hired UpFront to clean my carpets. We recently rescued a little pup who was nowhere near housebroken. My brand new carpets were a mess and I really didn’t think even a professional cleaning would save them. But I was completely surprised and delighted with the results we experienced. The tech was on time, professional, walked the house with me and listened to my concerns. An hour later, my carpets looked and smelled fresh again. I will definitely use this company again.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sally K.
10/2018
5.0
carpet cleaners
  + -1 more
They came and gave us an estimate and were available on a Saturday to do the work. They moved the furniture and took care of everything. We ended up also having the carpet shampooed because of a terrific price. Punctual, communicative, professional. Wonderful experience!
Description of Work: Carpet stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
House Cleaning,
Upholstery Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Buffing and Polishing,
Kitchen and Bath Remodeling,
Dryer Vent Cleaning,
Bathtub Restoration

FAQ

UpFront Home Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

UpFront Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, UpFront Home Services offers free project estimates.
Yes, UpFront Home Services offers eco-friendly accreditations.
Yes, UpFront Home Services offers a 5% senior discount.
Yes, UpFront Home Services offers emergency services.
Yes, UpFront Home Services offers warranties.
UpFront Home Services offers the following services: Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM