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UpFront Home Services

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are an Aggie Owned and Veteran Founded Carpet, Upholstery, and Tile and Grout Cleaning Company. Only The Best Equipment Will Be Used In Your Home By One Of Our Master Level Technicians. They Are Better Trained, Infinitely More Experienced, and More Concerned About Satisfying The Customer Than An Employee. This Is Why Year After Year We Are Ranked Among The Best Cleaning Companies In Houston. We Service The Entire Houston Area and Its Suburbs.

Business highlights

14 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.71,317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1226-1250 of 1317 reviews

Martha S.
10/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: they were punctual.of course they immediatly started the extra services speech, which i fell for. I hope what they promised by purchasing extra services such as scotch guard and pet odor blocker comes true. All in all they did a good job.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from UpFront Home Services
Thank you for your review. In your situation the couches we cleaned were extremely soiled with dog body oils and pet odor. We recommended a bacterial enzyme to eliminate the odor and premium protectant to ensure the life of the upholstery. You are never obligated to buy anything extra and we certainly don't want you to feel like you fell for some kind of trick. We simply provide services that are specific for pets and make honest recommendations regarding extending the life of your fabrics with a protectant. All of these are actual benefits to you and your family. We appreciate your review and apologize if this came off as salesmanship, it is not our intention. Our goal is to extend the life of the fabrics in your home while providing you the best possible service specific to your situation. Once we completed your upholstery you were ecstatic! We showed you the white towel which we used to remove the oils just so you could see that we did an effective job on your fabric. Thank you for your review.

Lee B.
10/2014
5.0
ceramic tile
  + -1 more
.
Description of Work: Joseph arrived and reviewed the area to be cleaned. He unloaded the equipment and began cleaning immediately. |hen he completed the job the tile and grout looked like new. He also advised me on how remove the film on the tile in the main room. We discussed his returning to color the grout to match the rest. I have scheduled the second appointment. I would recommend this service. They did a good job and were efficient with their use of time.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$100

Dan A.
10/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned carpets |Only negative was the 6 week wait for an available date. If I would have known this up front I may not have purchased the service. It worked out okay though.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$235

Response from UpFront Home Services
Dear member- thank you for your review. We do apologize for the longer than usual wait time. We have since brought on a very experienced cleaner to work with Joseph. This has made turn around times for deals very quick and has allowed us to open our schedule for members like you.

Sarah L.
10/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from UpFront Home Services
Thank you for your review. Some feedback would've been great so that we could improve through your review, however I appreciate you leaving any review at all.

Andrew C.
10/2014
4.0
carpet cleaners, floor cleaning
  + 0 more
unknown
Description of Work: Cleaned tile. Did good job on open areas but did not get into tight areas.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from UpFront Home Services
Thank you for your review. Exceptionally small bathrooms are definitely a challenge for us to clean with our equipment. We do have some tools sized for small bathrooms but in your case they simply don't make tools that small. I apologize for any issues with this aspect of the cleaning and will try to better explain this to customers.

Brad L.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$170

Micheline D.
10/2014
5.0
carpet cleaners, house cleaning
  + 0 more
Fast, efficient.
Description of Work: Cleaned carpets in 4 bedrooms

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Peter H.
10/2014
1.0
upholstery cleaning
  + -1 more
unknown
Description of Work: When I purchased the deal, I didn't realize that there'd be >1 month wait to have the service performed. I reached out to the vendor and he was accommodating - offering me an appointment just ten days later. That was the last that I heard from the vendor. I waited until today to contact him, just to verify that he'd be honoring our agreed-upon time. (I called his listed number at 9:32am.) There was no answer, so I left a message asking him to call me. I received no call in return, nor did anyone arrive to perform the service we'd purchased.
Rating CategoryRating out of 5

Response from UpFront Home Services
Dear Member- I do apologize for any inconvenience. It appears that I made an error when scheduling your appointment. I am very sorry and will be contacting you immediately

Waldeen W.
09/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
09/2014
5.0
countertops, marble & granite
  + 0 more
.
Description of Work: Re sealed Granite counter tops in the kitchen. Courteous, personable, and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Angie P.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned and fabric treated (extra charge) a microfiber sofa. They had to order special dry foam for the job due to the fabric.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Thomas H.
09/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tamara M.
09/2014
5.0
carpet cleaners
  + -1 more
Great work.
Description of Work: Great deal and great service. He was thorough and did a great job. Very convenient and didn't have to wait long for an appt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Andrianne M.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned all the carpeted areas of my son's home and did a very good job. He's a bit picky at times but was more than pleased at how well the carpets looked once the job was finished. Would definitely use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Linda R.
09/2014
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: I contracted with UpFront to have the carpets in my home cleaned. Joseph emailed me a day in advance to confirm the appointment. They arrived within their 4 hour time frame. Joseph and Steve worked together as a team. They pretreated the carpet, cleaned and then sprayed the carpet with allergen/allergy blocker. | |I definitely recommend UpFront for your carpet cleaning. They were courteous, informative and professional. |

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Mary F.
09/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: It went well. The service man was knowledge helpful and informative. He did not feel that my floor would clean up the way I wanted it to because it was stone and not ceramic tile. The stone had aged. He recommended several other people he thought would work on stone. We want to wait and maybe replace this floor. I appreciate his time and effort. Thanks for your help and you may apply my refund to my credit card. [Member Name Removed]
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from UpFront Home Services
Dear Member- Please be sure to contact Angie's List regarding the refund on your voucher. I apologize we weren't able to clean the Saltillo tile that you have and appreciate your review.

robert W.
09/2014
5.0
marble & granite
  + -1 more
.
Description of Work: Clean and polish granite. Excellent. Terrific young man great info

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tracy H.
09/2014
4.0
upholstery cleaning
  + -1 more
unknown
Description of Work: I purchased a $119 deal for Sofa & Love Seat or Sectional Sofa Cleaning & Protection. The service went okay.
Rating CategoryRating out of 5
Yes, I recommend this pro

JoAnn V.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased a deal for $89 for 4 areas and a hallway of carpet cleaning plus sanitizing and deodorizing. The service was fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan R.
09/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth W.
09/2014
5.0
carpet cleaners
  + -1 more
I was happy with what he did.
Description of Work: $89 for 4 Areas and a Hallway of Carpet Cleaning Plus Sanitizing and Deodorizing
Rating CategoryRating out of 5
$89

Response from UpFront Home Services
Hello- Thank you for your review. For the areas services the cost to add carpet protector was $45. There is a tax on both the coupon on the protector that had not been paid yet which brought the tax rate on the total up. We have not and will never scan our customers. I apologize for any confusion regarding this, had we been asked we would have been able to better inform you of the charges.

Anna M.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I was very happy with the service. They contacted me immediately after I purchased the deal, allowed me to pick my own time, were very prompt in arriving and did an excellent job. I will definitely use their services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

MIKE M.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Polished & sealed granite counter tops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Laura S.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The gentleman came and cleaned all carpeted areas in our (empty) house. It looked great after they were finished. The carpet had several stains that I hadn't been able to get out myself and they were all gone after the cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Nora P.
08/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned sofa and pet deodorized

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
House Cleaning,
Upholstery Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Buffing and Polishing,
Kitchen and Bath Remodeling,
Dryer Vent Cleaning,
Bathtub Restoration

FAQ

UpFront Home Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

UpFront Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, UpFront Home Services offers free project estimates.
Yes, UpFront Home Services offers eco-friendly accreditations.
Yes, UpFront Home Services offers a 5% senior discount.
Yes, UpFront Home Services offers emergency services.
Yes, UpFront Home Services offers warranties.
UpFront Home Services offers the following services: Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM