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UpFront Home Services

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are an Aggie Owned and Veteran Founded Carpet, Upholstery, and Tile and Grout Cleaning Company. Only The Best Equipment Will Be Used In Your Home By One Of Our Master Level Technicians. They Are Better Trained, Infinitely More Experienced, and More Concerned About Satisfying The Customer Than An Employee. This Is Why Year After Year We Are Ranked Among The Best Cleaning Companies In Houston. We Service The Entire Houston Area and Its Suburbs.

Business highlights

14 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.71,317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1201-1225 of 1317 reviews

Judith R.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.9

Russell P.
12/2014
5.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from UpFront Home Services
Thank you for your review of our granite polishing and sealing service

Bev T.
12/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: they cleaned two large rugs in my home and everything was perfect, great technicians, great work, would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Scheffie L.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Steven B.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

William M.
12/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: Joseph cleaned my tile and grout and sealed the grout. Great job and the price was very reasonable. He contacted us quickly, was punctual, informative and polite. I would certainly recommend him and would use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rabon B.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from UpFront Home Services
Thank you for your review of our Granite Polishing and Sealing Service

Natalie G.
12/2014
3.0
carpet cleaners, house cleaning, marble & granite, floor cleaning
  + 2 more
unknown
Description of Work: I was anticipating a thorough cleaning and professional sealing of my granite. They were in and out in an hour (neither part of the process can be done well in an hour) and they sprayed sealer all over the floors including my wood floors. Will not use them again.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Response from UpFront Home Services
Thank you for your review. I apologize for any mess made we do our very best to create little mess and clean up after ourselves. We use a very through polishing and sealing process however but on countertops as small as yours were it really doesn't take much time. I apologize for any confusion on your coupon purchase and assure other customers this is not a very good measurement of what our actual service of these countertops truly is.

Pauline G.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Totally refurbished our front door. |Very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ROY T.
12/2014
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: When I purchased the service, they asked for a preference of two service dates. I filled that out but to date I have not heard anything from them, that was a month ago. It's hard to rate a company that doesn't respond but does take the money up front!
Rating CategoryRating out of 5
$149

Response from UpFront Home Services
Thank you for your review. I apologize for any confusion on how to schedule your voucher. We have not received your address or telephone information even though we requested it the day you purchased. You are also able to schedule online 24/7 through our website. If you have any further questions please give us a call.

SUSAN E.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They came on time, did a great job and left things as they found them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

BRENDA W.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy T.
12/2014
2.0
carpet cleaners, marble & granite, buffing & polishing, floor cleaning
  + 2 more
unknown
Description of Work: Supposedly cleaned and polished granite. Not worth the money.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$99

Response from UpFront Home Services
Thank you for your review. I am rather confused by it as you marveled at how nice the countertops looked when we completed the work. But I do understand if there is any confusion on the process. Your countertops had quite a few hard water stains. We recommended a stain removal technique which you declined. We then proceeded with our polishing and sealing of your granite. If you have any questions regarding the process please do not hesitate to give me a call.

Carolyn J.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: on time, friendly, professional, no mess left, no odor.....will use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from UpFront Home Services
Thank you for your review of our Granite Polishing and Sealing service

LINDA H.
12/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: Came to clean tile and recolor grout. However, on arrival and seeing age and condition of my floor, actually advised against their services as it might cause further damage to the tile. Was impressed by their honesty and professionalism. Would not hesitate to call on them in the future if I needed their services.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Susan P.
12/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Nan G.
12/2014
4.0
carpet cleaners, countertops, marble & granite
  + 1 more
unknown
Description of Work: I sent e-mail to postpone the service but had no reponse...which was disconcerting. I had to make arrangments for someone to be here for me. | |Some of the granite sealant splattered on my cooktop, sink and surrounding area which was a little hard to get off. The countertop looks goo though so next time I will be sure the surrounding areas are covered and mention this to him.

Rating CategoryRating out of 5
quality
4.0
value
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from UpFront Home Services
I apologize for any splatter. This service was completed when we were trying to perfect the process. Since your purchase we have gotten much better and have practically eliminated mess from the equation. Thank you for your review.

John H.
11/2014
5.0
carpet cleaners
  + -1 more
Okay.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Jeremy C.
11/2014
5.0
house cleaning
  + -1 more
It went great.
Description of Work: The cleaned all the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

ALFRED S.
10/2014
3.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from UpFront Home Services
Thank you for your review. Altough no comments were given we appreciate you giving our company a rating.

LUCY S.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve J.
10/2014
2.0
ceramic tile
  + -1 more
was not able to do the job.
Description of Work: Tile and grout cleaning

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0

$149

Response from UpFront Home Services
Thank you for your review. Unfortunately we do not service High Rise buildings. When we informed your assistant of this she was irate. I wish we could service every single property that gives us a call but sometimes it just doesn't work out. I apologize we couldn't service you and appreciate your purchase.

Lawrence A.
10/2014
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: Cleaning service was very good. Crew was efficent and courteous. |Very good.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$269

Gayla S.
10/2014
5.0
marble & granite
  + -1 more
.
Description of Work: Clean granite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
House Cleaning,
Upholstery Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Buffing and Polishing,
Kitchen and Bath Remodeling,
Dryer Vent Cleaning,
Bathtub Restoration

FAQ

UpFront Home Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

UpFront Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, UpFront Home Services offers free project estimates.
Yes, UpFront Home Services offers eco-friendly accreditations.
Yes, UpFront Home Services offers a 5% senior discount.
Yes, UpFront Home Services offers emergency services.
Yes, UpFront Home Services offers warranties.
UpFront Home Services offers the following services: Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM