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UpFront Home Services

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are an Aggie Owned and Veteran Founded Carpet, Upholstery, and Tile and Grout Cleaning Company. Only The Best Equipment Will Be Used In Your Home By One Of Our Master Level Technicians. They Are Better Trained, Infinitely More Experienced, and More Concerned About Satisfying The Customer Than An Employee. This Is Why Year After Year We Are Ranked Among The Best Cleaning Companies In Houston. We Service The Entire Houston Area and Its Suburbs.

Business highlights

14 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.71,317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1176-1200 of 1317 reviews

Arv V.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great at cleaning my carpets as well as my sofa's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Catherine S.
02/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: Clean tile and grout on kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

William G.
02/2015
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: Cleaned all carpets in my home. My carpets were 18 years old so I wasn't expecting miracles. Pleasantly surprised by how much dirt and dog hair was removed. I would use Upfront again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Crystal C.
02/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sherrie T.
02/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: They cleaned and replaced the grout in my shower (there was black mold that I could not remove). It looks great now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Joan P.
02/2015
5.0
carpet cleaners, ceramic tile, house cleaning, floor cleaning
  + 2 more
unknown
Description of Work: Cleaned carpets in three rooms, and two closet carpet areas. My husband is allergic to scents, so they used a non-scent product. It was terrific!!! What a fantastic job. So much so, that I am going to use them to clean my kitchen tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Duane P.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets |Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Karen G.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned and caulked shower. |They removed the old caulk and steam cleaned the shower, removing some mold. The job looks nice. I gave them a B on price because this was an Angie's List Big Deal, but they charged me tax on the job that day. The tax should be included in the Big Deal price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from UpFront Home Services
Dear Member- I definitely agree that Angie's List should collect the tax at point of purchase. Unfortunately they do not. I am happy that you are thrilled with the services we completed in your home. If you have any further questions or comments please do not hesitate to ask.

John D.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: took a couple of weeks to get appointment, but work was very professinal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

Wayne F.
02/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned the carpet in two rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Wanda Q.
01/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Henry G.
01/2015
1.0
carpet cleaners, house cleaning, floor cleaning
  + 1 more
unknown
Description of Work: I will NEVER use this company again for any type of cleaning. I spent so much time and effort cleaning up the mess they left behind on my wood floor (laminate); it would have much easier to clean the floor (tile) myself instead of hiring Upfront Home Services. The equipment they used was of no help for corners or edges on the floor. Ironically, the "clean up" solution that they used on the wood floor to remove their wide spread mess made more of a mess (lots of smear marks). | |They offered no apologies for their mess. They even offered some of their other cleaning services. Of course, I declined. I believe I should be paid to clean up their MESS.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$149

Response from UpFront Home Services
Dear Member- Thank you for your review. The type of solution you are using to clean your wood floors had created smears on the floors long before we got to your home. We put down mats and towels to protect flooring as to not get cleaning solution on any other areas. Your kitchens cabinets were build so low that we were not able to fit underneath the cabinets all the way. We tried to clean as best as we could for you but unfortunately it didn't work out. I even cleaned the laminate myself before I left. You were satisfied with the results and service at that time. I even called you days later to make sure everything was ok and you were happy then as well. If there was ever an issue we ask to be called about it so that every experience is a positive one. I apologize for any issues perceived or created on our part.

Michael M.
01/2015
5.0
house cleaning
  + -1 more
Everything went well. A+
Description of Work: They cleaned furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Ed B.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacey T.
01/2015
4.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: Cleaned tile and grout in kitchen and hall. Did a good job |cleaning floor. This is the first time we have had our floor |professionally cleaned so We were not sure what is included |with the service. We had to wipe down all of the baseboards |and several areas on the on the tile where the machine did |not pick up the wash fluid and left a film or haze.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from UpFront Home Services
Dear member- it sounds like some of the sealer may have leaked over to the tile and caused the haze. We have since updated our sealer to a better product that will not do this. I do apologize for any additional cleanup, as we will normally do basic wipe down of baseboards as well. Thank you for your review.

Heather F.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lynn J.
01/2015
5.0
carpet cleaners, ceramic tile, countertops, marble & granite, floor cleaning, oriental rug cleaning
  + 4 more
unknown
Description of Work: Clean 370 ft of tile floor, clean drapes, buff and seal granite counter top, and clean oriental rug. Joe and Steve arrived within the time frame promised and were very professional. They worked quickly but took the time to explain what they were doing and to answer my questions. i plan to put these services on my annual cleaning list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Jesse G.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: All went well, on time on point |

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$49

Carmen K.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Todd D.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They treated for pet stains, then cleaned and deoderised carpet. They even through in one area rug. Carpets look great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274.96

Bartt S.
01/2015
5.0
carpet cleaners, ceramic tile, house cleaning, floor cleaning
  + 2 more
unknown
Description of Work: Full house carpet cleaning on a "Big Deal" plus add-on for scotch-guard and tile floor cleaning. | |The floors looked great. The only, slight hiccup was some tile cleaner residue on the kitchen tile. However, when I called, they immediately came out & cleaned it up. | |I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Len C.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jamie C.
01/2015
5.0
carpet cleaners
  + -1 more
see above.
Description of Work: Can't remember exact date or cost, but it was exactly as quoted. Arrived on time and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob P.
12/2014
4.0
carpet cleaners
  + -1 more
.
Description of Work: cleaned 3 floor carpets. Went fine

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
House Cleaning,
Upholstery Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Buffing and Polishing,
Kitchen and Bath Remodeling,
Dryer Vent Cleaning,
Bathtub Restoration

FAQ

UpFront Home Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

UpFront Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, UpFront Home Services offers free project estimates.
Yes, UpFront Home Services offers eco-friendly accreditations.
Yes, UpFront Home Services offers a 5% senior discount.
Yes, UpFront Home Services offers emergency services.
Yes, UpFront Home Services offers warranties.
UpFront Home Services offers the following services: Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM