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UpFront Home Services

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are an Aggie Owned and Veteran Founded Carpet, Upholstery, and Tile and Grout Cleaning Company. Only The Best Equipment Will Be Used In Your Home By One Of Our Master Level Technicians. They Are Better Trained, Infinitely More Experienced, and More Concerned About Satisfying The Customer Than An Employee. This Is Why Year After Year We Are Ranked Among The Best Cleaning Companies In Houston. We Service The Entire Houston Area and Its Suburbs.

Business highlights

14 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.71,317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1126-1150 of 1317 reviews

Janet E.
05/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: They could not perform when I requested. I have never heard back from them since then. Have no interest in utilizing their service at this point. What a disappointment.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from UpFront Home Services
Dear Member- In prior messages on the Angies List Message Center you suggested a few dates that we did not have open. We then asked you if there were any other dates that worked for you, and we did not hear back after that last message. I apologize if you did not see this message or simply forgot to respond. We don't want anyone to feel dissappointed in the services we provide. If you would still like to utilize your voucher we are more than happy to take care of you.

DORIS D.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay D.
05/2015
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: cleaned and sealed kitchen grout |exceptional service, conscientious work, attentive to details

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Anita W.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet, great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Adarsh V.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Cindy S.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sezen A.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Frank H.
05/2015
4.0
marble & granite
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

James T.
05/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a very thorough job and left everything very clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary S.
05/2015
4.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Cleaned grout, but views under the impression I was paying to have the shower regrouted.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from UpFront Home Services
Dear Member- Thank you for your review. The package you purchased was for $149 for Tile and Grout Cleaning and Re-Caulking of your shower. Caulk and Grout are two very different things. Shower Re-Grouting is a very expensive and labor intensive service. If there was confusion on what you purchased we do apologize. However the deal is very clear that grout repair is not included and is available at an additional fee. Thank you for your review. We hope next time you make a Big Deal purchase that you will call to clarify what exactly is included so that you may have a better service experience.

Sheila and James L.
05/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned carpet in 5 rooms. Great job, second time we have used this company, well pleased with service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

teresa C.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip W.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The service provided was excellent and the gentlemen were willing to move some furniture to assist with the process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Christiane S.
04/2015
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: They did a move-out cleaning when we sold our home. They got out every stain I worried wouldn't come clean. They were efficient, and worked with my schedule. They were awesome!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Calvin V N.
04/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jeannine N.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned my carpet, & Philip did an excellent job. He's also very polite, professional & nice to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Naveen R.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Patti B.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Pre-spotted the carpet and cleaned the carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

MaryJane C.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They steam-cleaned my carpet much quicker than expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Candace D.
04/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: They cleaned carpets in my three bedrooms [the only carpet I have], quickly and efficiently. I paid them extra for carpet protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Bob S.
04/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: They arrived on time but said the requested area to be cleaned exceeded the special price. No furniture was moved so the area treated was only visible areas. When the treatment dried there remained several spots on the carpet that I personally hand cleaned and removed. I expected the service to do this. They people are very nice but the job was only mediocre.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$220

Response from UpFront Home Services
Dear Member- Thank you for your review. Unfortunately with certain types of stains there is a possibility that they will come back after the carpet has dried. We use professional solutions that do not include hands and knees labor. When we arrived at your home the floor was in complete disarray with all kinds of items still on the floor. You did not request for items of furniture to be moved, when there is no request made we do not move furniture. We wish you the best of luck with the next cleaner in your home.

Gail J.
04/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned two sofas, two over sized chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Jim D.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul S.
04/2015
5.0
ceramic tile
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Michael L.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
House Cleaning,
Upholstery Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Buffing and Polishing,
Kitchen and Bath Remodeling,
Dryer Vent Cleaning,
Bathtub Restoration

FAQ

UpFront Home Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

UpFront Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, UpFront Home Services offers free project estimates.
Yes, UpFront Home Services offers eco-friendly accreditations.
Yes, UpFront Home Services offers a 5% senior discount.
Yes, UpFront Home Services offers emergency services.
Yes, UpFront Home Services offers warranties.
UpFront Home Services offers the following services: Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM