We are a family–owned and operated business that has been serving the Katy and West–Houston area for over 12 years. At The Katy Plumbing Company, we provide fast, reliable, and guaranteed service for all of your plumbing needs.
Business highlights
24 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Plumbing, Drain Cleaning, Water Heaters, Boilers, Equipment Connections, Gas Lines, Fixture Installation, Leak Location, Filtration, & Remodeling.
Work was done professionally. The mess from the process was cleaned up. Great job.
Description of Work: Found and repaired a water leak. Installed a new garbage disposal
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rich S.
06/2019
5.0
plumbing, water heater repair
+ 0 more
The work went very well and quickly. The team at The Katy Plumbing Company is always extremely professional and is always a pleasure to work with, and this was no exception. The team, led by Greg Chavez, was outstanding throughout the engagement, from the time that they reviewed the work and provided a quote for service through the installation and testing of the new water heater. I highly recommend The Katy Plumbing Company as a customer of theirs for the past 5 years.
Description of Work: Replacement of Attic Hot Water Heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Kendra S.
05/2019
5.0
plumbing
+ -1 more
Service was excellent, technician very helpful and explained in detail what he was doing while working with an apprentice. We were very impressed with the quality of service.
Description of Work: Emergency plumbing repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sayeed A.
05/2019
3.0
plumbing
+ -1 more
The price was exorbitant. The guy came and replaced a bathroom faucet and valve. Took him 1 hr and 45 minutes and he charged $650 for the whole job. I had bought the faucet myself. The job was done well. The plumber was punctual. But I thought the price was unreasonable. Would look elsewhere for my next plumbing job.
Description of Work: Bathroom faucet installation
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$650
Andy P.
05/2019
5.0
plumbing, water heater repair
+ 0 more
Patrick was the best. He explained all of our options to us. After we agreed on what we wanted, the guys started to work. They covered the floor from the doorway up the stairs to the attic entrance. They were very careful and courteous. After they were finished they cleaned up after themselves. My wife said the house looked so clean after they left, she could not tell they were here. We highly recommend Patrick and Katy Plumbing Company.
Description of Work: Water Heaters replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Elizabeth B.
04/2019
5.0
plumbing
+ -1 more
Absolutely wonderful company! Responsive, reasonably priced, great staff and plumbers. I used Dallas Gary, a master plumber. Aside from excellent work, he is kind, very funny, and a joy to be around. I asked his opinion about dishwasher brands, as well as installation from the company I bought it from vs. using Katy Plumbing Co. He was very upfront about costs, potential problems with old valves, etc. I decided to have him do the installation and am very glad I did. 15 stars!
Description of Work: 3 projects: Leaking sink, replace 24-year old garbage disposal, and dishwasher installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diana H.
04/2019
5.0
plumbing
+ -1 more
The technician went out of his way on Good Friday to make sure I had a fully functioning kitchen faucet. He was very customer centered and provided great, professional service.
Description of Work: Kitchen faucet replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph F.
04/2019
5.0
plumbing
+ -1 more
In regards to promptness, cleanliness, thoroughness, courtesy and professionalism, we would hire this company again. I rated all criteria A except for price. I rated price B as the amount seemed excessive, but then again I haven't had to call on a plumber for at least 10 years. I usually do my own simple fixes, but this time I busted one shutoff valve and nearly busted another trying to get it to shut without leaking, so it was time to call in the professionals. The fixtures were all over 20 years old. Ryan arrived at the scheduled appointment time. He toured the work areas with me and proceeded to write up the estimate. As I mentioned, it seemed high but I couldn't do all this on my own, so I agreed. I did accept the 1-year service agreement at $99, as it sliced a net approximately $300 off the final price of the work. Upon agreement, Ryan proceeded to do the work, and he did it well. Due to the age of the existing plumbing, there was a lot of corrosion around fittings, so it took a long time, overall about 6 hours. In the end, I am glad I had a professional do all this, as it would have easily taken me 3 times as long. As I mentioned, Ryan did very well, being quite courteous and he answered all my many questions. It was great to have him do this work.
Description of Work: Install 3 owner-provided new bathroom faucets, 6 plumber-provided under-sink shutoff valves and 1 owner-provided shower cartridge and handle
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,780
Michele G.
04/2019
5.0
plumbing, water heater repair
+ 0 more
GREAT EXPERIENCE! Greg is the BEST! Knowledgeable, friendly. Prompt service. He got the job done. I was given a window of 8am-11am he was dispatched at 0735 and was here by 0825! Thank you so much! Will use in the future.
Description of Work: Water heater replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Courtaney D.
04/2019
5.0
plumbing
+ -1 more
This is the second time I’ve used Katy Plumbing after having issues with another local company. Both times have been phenomenal! The prices are fair and the level of service I received from the call center to the technicians have been top notch. I won’t go anywhere else!
Description of Work: Leaky water supply valve and toilet seal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Heidi H.
02/2019
5.0
plumbing
+ -1 more
We have had 2 Katy Plumbing technicians come to our home on separate occasions for separate issues. Greg -Joe G Chavez & then Kris - Kristopher M Garcia. Both gentlemen were extremely knowledgeable and very personable. Because of their experience, expertise and general kindness, we will not only use Katy Plumbing for all of our plumbing needs, but will recommend Katy Plumbing to all of our friends. They are wonderful representatives of their trade and craft!
Description of Work: Sealing a toilet and unclogging a shower drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Connie K.
01/2019
5.0
plumbing, water heater repair, drain cleaning
+ 1 more
Katy Plumbing Co Katy, TX was HIGHLY recommended on nextdoor.com to replace our water heater. Our Technician was William, he gave us great service, was dependable, very professional and honest about what we need to know about our water heater. The people in the office were wonderful and caring and understanding what it’s like not to have hot water. If we need a plumber we will defiantly contact your office and highly recommend Katy Plumbing. at 281-646-1700
Description of Work: Our water heater went out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
nick W.
11/2018
5.0
plumbing, drain cleaning
+ 0 more
Both gentlemen were very professional and took the time to explain things to me in detail.
Description of Work: Clog repair
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Zheng T.
10/2018
5.0
water heater repair
+ -1 more
Company called before scheduled time and asked if they could come earlier because they'd finished the previous job already. Agreed and Trey and Bill arrived shortly. The water heater was back on not long after, and the service charge was quite reasonable.
Description of Work: We had a water heater that was turned off by the utility company that needed to be turned back on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Ranessa M.
10/2018
5.0
plumbing, water heater repair
+ 0 more
He’s honest, knowledgeable and quick. He’s very pleasant. I will always use Katy Plumbing and I will always request Jason. Katy Plumbing keeps in constant contact with texts and calls and they show up on time.
Description of Work: Hot water pressure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Deborah W.
10/2018
5.0
plumbing
+ -1 more
Jason is phenomenal and today his assistant, Angel, makes the team state-of-the-art, THE BEST. It cannot get any better in plumbing than when these two show up for your job. We have used Katy Plumbing for about 6 years now, and they are all great. However, I am excited to have Jason with Angel show up as our team for a plumbing job. It will get done properly with great attitudes and professional service.
Description of Work: troubleshoot spa tub, look at drain for a/c, bids for water softener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah W.
10/2018
5.0
plumbing
+ -1 more
Jason, is top notch, A plus. He can do anything properly, efficiently with a great attitude. He is a clean sharp professional plumber.
Description of Work: installed kitchen disposal, kitchen faucet, checked spa tub
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Deborah W.
10/2018
5.0
plumbing
+ -1 more
Jason, is the best plumber in Texas. He is professional and smart.
Description of Work: fix a leak on master bath faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Dave J.
09/2018
5.0
plumbing
+ -1 more
They were very nice and solve my problem.. They tested my water, no charge. They told me what to do. They were very professional.
Description of Work: Solve my plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amye W.
08/2018
5.0
plumbing, water heater repair
+ 0 more
They were great! Professional and competent.
Description of Work: Hot water heater replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Kevin H.
07/2018
5.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
The entire experience from beginning to end was exceptional. The plumber showed up on time and went the extra mile in customer service. The clean out pipe was buried and it took quite a while to locate it. Once he finally found it, he quickly diagnosed the source of the problem. He explained in detail what needed to be done to repair the sewer line. The repair was completed as promised and on time. We had 100% confidence in the company and will definitely use them for all of our plumbing needs.
Description of Work: Replacement of tree root damaged sewer line
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Janet W.
06/2018
5.0
plumbing, drain cleaning
+ 0 more
Right from the first "Hello" when I called to schedule right down to the plumber knocking at the front door there is nothing but smiles, happy faces and the feeling that Katy Plumbing employees are happy with what they do. I was fortunate enough to have Mark scheduled for my appointment. Every time I call Katy Plumbing I know that all our problems will be solved in a professional, timely and caring manor. Hats off again to you......Katy Plumbing
Description of Work: Stopped kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Elma H.
06/2018
5.0
plumbing
+ -1 more
Absolutely amazing!!! William came out the same day, at the time he said he would, and was professional and vastly knowledgeable. He did above and beyond for us (he even fixed one of our loose bath fixtures) and they installed the replacement water heater THE SAME DAY, working late into the evening!!! William's actions speak volume about what the company itself stands for and I shared with everyone that I HIGHLY recommend them, and it will be the only company we call when in need of a plumber!!!
Description of Work: Water heater replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
FRANK Z.
04/2018
5.0
plumbing
+ -1 more
It wasnt going to a straightforward replacement. Seems as if the builder took a shortcut or two. Daniel Williamson did a great job of explaining my options and did a great job with the installation.
Description of Work: Replace garbage disposal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Lisa D.
04/2018
5.0
plumbing
+ -1 more
They arrived on time, identified themselves, and did the work for a reasonable price. Friendly, cleaned everything up when the job was completed, and I am completely satisfied.
Description of Work: replacing a leaky kitchen faucet
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Bathtub Restoration,
Sewer Cleaning,
Drain Pipe Installation,
Heating Oil,
Energy Efficiency Auditing
FAQ
The Katy Plumbing Company Heating and Air. is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
The Katy Plumbing Company Heating and Air. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Katy Plumbing Company Heating and Air. offers free project estimates.
No, The Katy Plumbing Company Heating and Air. does not offer eco-friendly accreditations.
No, The Katy Plumbing Company Heating and Air. does not offer a senior discount.
Yes, The Katy Plumbing Company Heating and Air. offers emergency services.
Yes, The Katy Plumbing Company Heating and Air. offers warranties.
The Katy Plumbing Company Heating and Air. offers the following services: Plumbing, Drain Cleaning, Water Heaters, Boilers, Equipment Connections, Gas Lines, Fixture Installation, Leak Location, Filtration, & Remodeling.