The Katy Plumbing Company Heating and Air.

We called for AC maintenance and in one day they sent out Roberto Montelongo. He was amazing and very knowledgeable about the job. He explained everything needing done and everything that he did with Clear explanation🥰

Yet another great experience with Katy Plumbing (Trey). As an old DIY’er, you get to point where you’re too old to DIY it … but your DIY standards are still in play…Trey did a great job, to the high standards i set for my own work. Another home run for Katy Plumbing…in season when we could sure use them ;-)

It went great. The plumber they sent, Troy, is excellent. He answers all our questions, explains the options, and gives us the choice of what to do. Then he gets to work. I've had plumbers tell me, "You don't need that," when what I wanted or needed was really none of their business. But Troy tells me he can make it happen -- it just depends on the various options and how much I want to spend. 😊

Yet another great experience with Katy Plumbing (Victor G.). He worked tirelessly and upside down replacing less than acceptable piping by a prior contractor. KPC hit another “home run” for me.

Needed to replace old shower arm and then install new shower head. Old shower head had completely fused to old shower arm. Success.

The work was not done as agreed to. The installer changed the plumbing install without prior intimation. Later, when questioned, he just gave some flimsy excuses. Also, the job was overpriced.

Worst decision we ever made was to choose this establishment. They supposedly cleared the clog and scheduled us to replace a pipe outside but informed us we could use the water in the meantime. Took a shower and the water backed sewer into 3 rooms causing thousands in damage and emergency cleanup. Manager was unapologetic and sided with the repair tech. They had also paired us with the emergency cleaners who charged us twice for both occurrences. The second time would never have happened had we not been told to use the water. They also left the pipe in our front yard too high off the ground and it looks substandard and not in compliance with our HOA. Spoke to another plumbing company and they stated we were overcharged for the work done. I’ll also be filing a complaint with the BBB about this company. Take heed, we learned a hard lesson. Customer service means nothing to this company.

Fantastic. Tanner was efficient in getting our plumbing working as it should!

I've used Katy Plumbing for many different plumbing issues and they've always done exceptional work. But recently I used them to help out my 94 year old mother with a main gas line leak at her house. The timeframe was 5 days before Christmas. I requested emergency response on a Monday afternoon and Ryan from Katy Plumbing was promptly out in less than 2 hours to assess the situation. Ryan provided a reasonable solution and proposal to correct the gas leak. Work began on Tuesday morning and by Thursday afternoon the work was complete. Ryan's work ethic is amazing. He worked very hard throughout the entire project. He coordinated the trenching for the new gas line with the subcontractor, made all necessary plumbing connections and worked with the City of Houston inspector and Centerpoint. Thank you Katy Plumbing!

I had a leaking water heater and company coming. I called Katy Plumbing Co. who I have used in the past. They sent Jacob who was on time and very knowledgeable. He took the time to explain everything and was able to replace my water heater the next morning. He and his assistant, Esteban, were quick, polite and very neat. I am a most appreciative customer and would definitely use Katy Plumbing Co and Jacob again.

Personal professional service. Went to work immediately.

Katy Plumbing is an outstanding group of people dedicated to customer service. They do the job right and very quickly.

Arrived promptly at the appointment time. Performed a step by step diagnosis of the water leak from my upstairs bathroom and determined with high confidence that it was a worn gasket in the bathtub overflow outlet. I paid approximately $264 for the repair work and diagnosis. A bit expensive for the actual work but I think worth the thorough diagnosis.

Ryan from Katy Plumbing was punctual, extremely professional, very thorough, and got the job done perfectly! He was friendly, knowledgeable, and cleaned up after he was done! His final charge exceeded the original estimate window that was furnished to me over the phone by just a nominal amount, but it will not be enough to warrant me looking for alternatives the next time I need plumbing work done! I will definitely be a repeat customer with Katy Plumbing, and I highly recommend them!

Excellent experience. KP technicians were on time and provided quotes for both tank style water heaters and tankless water heaters. Installation was fast and efficient. Great work from all the KP employees that were involved - both onsite and behind the scene too.

Been a homeowner in Katy for over 30 years (2 different houses.). I've used Katy Plumbing exclusively for the last 10 years or so. Always do a great job, reasonably priced and have never had a complaint. Met Jason H. a few years back and always request him. Knowledgeable, professional, always has the right parts, and doesn't do unnecessary work! Great customer experience, I highly recommend Jason and Katy Plumbing.

Excelkkent. Techician was able to isolate leak problem to attic rats who ate the plastic elbow drain line seeking their sour of drinking water within the attic. .

Great customer service and they keep you updated on your appointment and work

Greg and Johnny were very professional, honest, kind and knowledgeable! COVID-19 safety protocol was completely followed with both men wearing masks, shoe covers, and nitrile gloves. I will for sure be calling them in the future for any plumbing issues! Reasonably priced!

We have been satisfied customers for years. Katy Plumbing are always available, always on time, and always upfront about what the costs will be. On a recent Sunday we woke up to the sounds of falling water in our kitchen. Katy Plumbing was there that day to get the problem taken care of. When we have a plumbing issue I don't even think about calling anyone else.

Technician was friendly and professional. Reviewed the work request, provided a reasonable estimate, and completed work efficiently.

Very well! I would hire them again.

I had purchased a faucet for the kitchen but had issues installing it. I asked Katy Plumbing for a quote on installing the faucet I had purchased and replacing the sink as well. They had no issues accepting using my faucet even when during installation it was missing a part. I had to buy a new faucet, but the installation still went well. The plumber, Jacob, was polite, clean, observant of Covid 19 issues. Would recommend.

Joe did an excellent job. He kept us informed every step of he way.

This company was recommended by a dear friend. They were very professional and reasonable!