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BVS Home Experts

Heating and Air Conditioning, Air Duct Cleaning, Appliance Repair,

About us

We are a family owned and operated hvac repair, maintenance and installation company that is here to serve the general Katy, TX area. Our customer focused technicians are here to get your home back to normal, whether it's too hot or too cold. With a great deal of experience in ac repair, furnace repair, plumbing, electrical work and more, they know the solutions to your issues. With a wide range of services to solve your heating, cooling, plumbing, and electrical issues, call BVS Home Experts today!

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioning & heating repairs, installation and maintenance. Plumbing repairs. Water heater repairs, installation & maintenance. Repipes. Water softener installation and repair. Indoor Air Quality Assessments, Duct Cleaning & Duct Work Replacement, Insulation Replacement.

Services we don't offer

New Construction HVAC Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6225 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
7%
3
6%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 151-175 of 225 reviews

kalyan K.
06/2016
3.0
car inspections
  + -1 more
unknown
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$89

Zerrin K.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Carol D.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Leisa V.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Check up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BVS Home Experts
Thank you for the feedback!

Colleen M.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Call from company set appointment Reminder call Call day prior Prompt service, on time Explanation of services and charges
Description of Work: Equipment check Equipment replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$326

Sharon F.
03/2013
3.0
heating & air conditioning/hvac
  + -1 more
Everything went well except their quote! I received three estimates, and theirs wasn’t value-priced, so I decided not to use their services.
Description of Work: They provided an estimate for a new installation of an HVAC system.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from BVS Home Experts
We appreciate the opportunity to share our quote with you. We are admittedly not the "cheapest" company out there, but we do provide a high quality of work and service that is hard to come by, and unfortunately we weren't given the opportunity to share that with you. If you ever need service or maintenance on your system please do look us up again. We offer a very affordable maintenance program that can end up saving you quite a bit of money on costly repairs and keep your system running efficiently (saving you money on your electric bill). We hope to get the opportunity to work with you in the future.

charles C.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
The services have been very good. They were nice, professional, and great to work with.
Description of Work: They’ve done air conditioning and heating work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BVS Home Experts
We really appreciate your kind words! Thank you for giving us the opportunity to work with you!

Jill K.
03/2013
3.0
heating & air conditioning/hvac
  + -1 more
I wasn’t happy. I thought that certain things were going to be done, but they never were. Every time they’d come out for the maintenance plan, they’d tell me something was wrong, but the thing that was wrong was how the unit was installed. The technicians that showed up for the maintenance were professional and okay to work with, but the installation crew wasn’t very professional.
Description of Work: Several years ago, they originally installed my heating and air conditioning system. I also had a maintenance plan with them.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Jack F.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service was very good overall! They were very reliable, punctual, polite, and professional. They do a very good job!
Description of Work: Most recently, they replaced our air conditioning and heating system. We’ve been their customers for about thirteen years!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY B.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
The services went very well. They started the work the next day after they came out to give the estimates. They were very nice, thorough, clean, and helpful. They explained everything and they did a great job!
Description of Work: They installed a new solar air conditioning system including installing the temperature sensor on the roof; they took the sensor out of the old thermostat and installed it in a new thermostat to save us money. They also provided an estimate for a roof fan, but that was high when we compared it to another company’s. They also inspected our roof and let us know that they’d be able to remove the air conditioning system if the roof needed to be replaced; they included it in the contract.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BVS Home Experts
Thank you so much for your review! Our SolarCool solar air conditioners are definitely on the more expensive side, but we have had so many satisfied customers and we hope that once you receive your 30% tax credit and see how much you will save on your cooling bill this summer you will reconsider the price grade of "c." We are so glad that you gave us the opportunity to share this awesome product with you and are confident that you will be very happy!

Kathy G.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Dave Thomson was on time & very professional as always. Great service.
Description of Work: Annual maintenance.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BVS Home Experts
Thank you [member name removed], we sincerely appreciate the review! We enjoy customers like you and look forward to providing you with many more years of great service. We will be seeing you at your next maintenance appointment!

Alvin or Virginia H.
03/2013
5.0
air duct cleaning
  + -1 more
Everything checked out. Tech was very knowledgeable & through.
Description of Work: Maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alvin or Virginia H.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
The technician, Tyler Vincent, is always so friendly and professional. He's thorough, puts on shoe coverings, cleans up after himself and answers any questions or concerns I may have. I really like the email confirmations they send with a picture of the technician that will be coming out. I'm always glad to see it's Vincent. I've known the owners, Ronnie and Karen Via, for years. Very good people and I know I can trust them to do a great job.
Description of Work: The Spring Maintenance was performed on our A/C. We are on the Seasonal Maintenance Plan that costs $12.95 monthly. Tyler tested the inside and outside units for pressures, amps and temps, checked the filter, cleaned the the outside unit, checked the drain pipe. Everything is working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BVS Home Experts
You have been great customers of ours for many years! We are so glad that you are pleased with our service and look forward to speaking with you when it's time for your next maintenance. Thank you so much for the kind words!

Robert N.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very professional, friendly, efficient.
Description of Work: Maintenance on heating unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BVS Home Experts
Thank you for taking the time to write a review, it means the world to us! We are so happy that you are satisfied with our services and hope to continue providing you with great service for years to come!

Gloria K.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went well as always. They are in and out and always very professional.
Description of Work: Performed periodic maintenance for AC and Heater covered with a maintenance plan. I pay $12.95 a month for the service plan and I have never regretted it. It has paid for itself over and over. I've been doing business with Brazos Valley for approximately 12 years and I have never had a complaint. The only complaint that I had was the fact that upon installation I DID NOT TAKE THE MAINTENANCE PLAN. That was my mistake. They do excellent work and their cleanup is done to perfection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BVS Home Experts
It is customers like you that keep us in business! We truly appreciate your kind words and are so glad that you are a happy, long-time customer. Thank you for choosing us as your A/C and Heating company!

Cindy T.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
I am very happy with this company for a lot of reasons. One main reason is you always know the person they are sending to your home. They are owned by a family and that is the way they run it. When they send you an email confirming who is coming to your home their picture is attached. I have never seen another company do that. Also when the technician comes out he doesn't try to sell you things you don't need. If they need to come when my husband isn't available to be home it's ok. Their name is a name you can trust and you can trust what their employees say.
Description of Work: He came to do our Spring check according to our monthly maintenance pkg. He was here in a timely manner, put on his protective shoe covering and did everything as expected. He changed my a/c filter for me and he quoted me a price for chemically washing the outside unit. Plus he alse added something upstairs in the drain to help kill algae.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BVS Home Experts
As a family company (I am the daughter of the owners and the marketing manager) we make it our goal to treat our customers like family! It means the world to us that you appreciate that and that you took the time to write such a nice review for us. Thank you!

Nancy S.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Arrival was on time and the technician was thorough, efficient and clean.
Description of Work: Yearly maintenance to my AC. The technician cleaned it and checked all of the specs. He cleaned his work area when finished. We discussed any issues that needed to be taken care of which this year is none.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BVS Home Experts
We are glad to see that you are happy with our services! Thank you so much for taking the time to leave us a review...we appreciate you!

John Kelly H.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were on time and did a great job.
Description of Work: Drains were clogged, blew drain and ordered new drain pans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from BVS Home Experts
Thank you for your review! We look forward to continuing working with you.

Fred C.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Brazos Valley gave me a window for service and they came ten minutes after the window opened. Before they came they gave me a courtesy call to remind me of the appointment. The technician (Dave) inspected the furnace and gave me through review what he found on my system. The inspection took about 15 minutes and it was a nonsense review. I definitely would use them in the future, to keep my havc system running properly. The proper maintenance will keep my system running properly and saving me money.
Description of Work: Experience with this contractor
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from BVS Home Experts
Thanks so much Member. We appreciate the review and look forward to serving you in the future!

CharlesJr M.
12/2012
2.0
heating & air conditioning/hvac
  + -1 more
The Approach has been great in starting and trouble shooting. It is the Parts billing that seems to be sham. I have paid and now want to stop the monthly billing charges. I would like some honesty about the parts that were actually installed. I really appreciate the Quality of my Trane A/C and Heater. Thanks to Tyler I now know that I was not sold a new heater when it was installed. I just want off the Merry-go round now!
Description of Work: I took out a service membership based on recommendation from reliable sources last Spring. Monthly Billing was just as Michelle had promised. The Spring Technician was Brad and he checked everything out and there was no additional Billing. Tyler came out and did the Fall check up but stated the Distributors needed to be changed out and the Billing was $474.00 for those parts. Tyler returned several weeks later and had to replace what he calls Performance Enhancement system for $449.00. This turned out to be the run and start capacitors needing to be replaced. The Distributors turned out to be starter contacts from his earlier billing. I have called twice but as 1:40 PM Friday, No one has gotten back with me. I have been studying A/C and Heating theory and reading over my manuals. The youngster just took me to the Cleaners.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$923

Response from BVS Home Experts
When Member called the office the owners were out of town on business. They returned his call promptly when they got back and spoke to him about his concerns. His main concern was that he was being overcharged for our services. We reassured him that we charge the same amount for all of our customers. He did however receive a discount because he was on a maintenance membership plan with us. The charges that he mentioned were accurate; however, our services included more than what was mentioned in his review. When he asked to cancel his membership in the middle of the year we let him cancel and did not charge him for the remaining balance for the work that we already completed.

Gilbert R.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Brazos Valley Services called to set up a time for my seasonal service. They followed up with a call the day before the scheduled service and also sent an email with the Service Tech's picture and information which also included the date and two hour window. I received a call at my office 15 minutes before the tech was to arrive at my home and Rich Young arrived. Brazos Valley trucks are well marked and the Technicians wear shirts with the corporate logo. I was impressed with the quality of the inspection and the report he presented to me after he had done his work. I am highly satisified with the work.
Description of Work: Seasonal A/C checkup and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Yong L.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
The technician, Ron Dixon, came to my condominium and diagnosed where my A/C was leaking. He discovered leak in evaporator coil located inside air handler. Ron was courteous and professional, he advised my options: 1. If A/C is still under warranty, the evaporator coil will be provided by the manufacturer at no cost. As for installation costs, I will need to pay. 2. If A/C is not under warranty, Ron will obtain pricing for the part. As for installation, it is my responsibility. 3. If part not found, I will need to replace air handler inside my unit and condenser outside. Since my unit is R-22 based unit, I will need both replaced. The A/C was not under warranty and part was not available. I looked for part in the Internet, and pricing was around $1,000.00. I was referred to a salesman for replacement unit. Although I did not purchase my replacement from Brazos, I would use them for repair again.
Description of Work: The technician determined where refrigerant is leaking in my A/C.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$232.95

Laura F.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
All in all, I am very happy with the work that was done and the customer service that they have provided. I would recomend to any and all. May be a little expensive, but worth it, in the end. Was told that they would start to work at 7:30 am and be done about 5:00 pm, but they were done by noon and on a day before the 4th of July. It was great...
Description of Work: We had a new Heat and Air system installed. I couldn't tell you how old the old one was. They came out and looks at our old system to see if it could just be fixed, but it was way to old to 'just fix', they could have done it but it would have cost more in the end, so we just replaced with a new one. They set up a day that they would come and replace the system and duct work. They also installed another air intake, and reinstalled the clean air system that we had put in, (in 2003). All in all they were very clean, wore shoe booties (like at hospitals), and when they installed they put down tarps to save our floors. They call around every 6 months for a service update. They will come out and check the system, ask if anything is needed - filters, freon and so forth. We have a packaged plan for the cost of the check ups, and all of the items needed are included in that. We don't pay at the time of service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

DIXIE S.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
My furnace seems to be working just fine. I thought they did really good and they worked out OK. The people were nice and their price was very reasonable.
Description of Work: I have a four bedroom home and Brazos came and installed a new furnace in it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

CARLA M.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
The person that answered the phone was very nice. They came out the same day and gave me an estimate. They were able to do the work 2 days later. The job took them just 1 day. There were 2 guys doing the work and it was an easy process for me.
Description of Work: I had them install new duct work for the heating and air conditioning system in my 1400 square foot home. They did remove the old duct work as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Contact information

6193 Highway Blvd, Katy, TX 77494

http://www.gobvs.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLA11315E

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair,
Water Heaters,
Drain Cleaning,
Plumbing

FAQ

BVS Home Experts is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

BVS Home Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BVS Home Experts offers free project estimates.
Yes, BVS Home Experts offers eco-friendly accreditations.
Yes, BVS Home Experts offers a 10% senior discount.
Yes, BVS Home Experts offers emergency services.
Yes, BVS Home Experts offers warranties.
BVS Home Experts offers the following services: Air conditioning & heating repairs, installation and maintenance. Plumbing repairs. Water heater repairs, installation & maintenance. Repipes. Water softener installation and repair. Indoor Air Quality Assessments, Duct Cleaning & Duct Work Replacement, Insulation Replacement.
New Construction HVAC Installation

Contact information

6193 Highway Blvd, Katy, TX 77494

http://www.gobvs.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day