American Air-Customs, Inc.

appliance repair, heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With over 40 years of experience serving the greater DFW area, American Air-Customs, Inc. is your solution for all your cooling and heating needs and we are proud to service and repair all makes and models of appliances. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. We are family owned and operated. Satisfaction guaranteed!

Business highlights

29 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.8258 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 26-50 of 258 reviews

harold p.
01/2024
5.0
Friendly and helpful people

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason M.
01/2024
5.0
Joe did a great job and explained everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary S.
01/2024
5.0
The tech came right away. Very knowledgable and friendly. I would recommend this family owned business.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jack S.
12/2023
5.0
It is so great to get a repairman that really knows what they are doing. Joe, worked on my washing machine which was flooding the room, dryer which was required me to run three time to dry a load and refrigerator that made a loud noise when getting water. Alll three fixed and he even fixed a problem that I unaware existed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Kevin D.
11/2023
5.0
Technician was professional, prompt and courteous. He had the job done in no time. Scheduling was easy and they called to let me know they were on the way. Pricing is a bit steep but I can overlook that with the great service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$200

Michael B.
10/2023
5.0
Our technician was great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Lisa R.
10/2023
5.0
Arrived same day as called . Spent a couple of hours and fixed the gas oven. Explained it all to me as well! Thank you for the assistance

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$92

Phil B.
10/2023
5.0
Gave us great information on new machines and repair and taking care of our washing machine. Very clean and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Anitra R.
10/2023
5.0
They did a good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rhonda B.
10/2023
5.0
Tech was on time. Professional who knows refrigerators and brands. Gave me the cost estimate to repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$92

Arnitra H.
10/2023
5.0
Knowledge and very professional. Thank you for solving my problem so quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mahalia S.
09/2023
5.0
Arrived on time, explained the issue and advised how to keep up maintenance. Also, had to leave and pick up parts and returned to complete the job. Would diffidently use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice W.
09/2023
4.0
The tech arrived on time and explained the product in detail for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Keith B.
09/2023
5.0
They put me at ease that they could diagnose the issue and resolve it the same day.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$396

Mina C.
08/2023
5.0
Professional, caring fast and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe D.
08/2023
5.0
Responded very quickly and fixed the problem then checked other components. Price was fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dale L.
06/2023
5.0
Joe showed up same day earlier than expected and fixed the problem right a way. Was a little more expensive that what i expected, but would hire again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$410

BILL F.
06/2023
5.0
Shut up on time, found the problem quickly, and fixed it promptly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$297

Judy M.
06/2023
5.0
Joe repaired my dryer. Great job! Very knowledgeable. Would definitely call again for service

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Sandra S.
06/2023
4.5
The repairman was knowledgeable and he was on time

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Philip J.
03/2023
5.0
Great experience. Their staff is the best, Joe will go to great lengths to make you happy. Great company, great guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bert P.
02/2023
5.0
Our oven was malfunctioning, and a replaced switch was needed. It was repaired quickly and effectively and has been doing great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura T.
02/2023
5.0
The team at American Air-Customs was great. They kept us updated in the special order parts needed to repair our refrigerator and completed the work efficiently. Joe was friendly, professional and clearly cares about doing high quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon S.
11/2022
5.0
Joe was on time. He handed me his card so I knew where he was from. He explained and showed me what was broken. The service call price was VERY reasonable. I will be using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melissa B.
09/2022
5.0
We use this company for all of home and business a/c services. I called them with a problem with our refrigerator looking for a referral, but they sent Joe out promptly the next morning to take care of us. Definitely the most honest, dependable and fair company we have ever used!! I highly recommend them!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

335 N Briery Rd, Irving, TX 75061


Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

appliance repair,
heating & cooling contractor

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed

American Air-Customs, Inc. accepts the following forms of payment: CreditCard
Yes, American Air-Customs, Inc. offers free project estimates.
No, American Air-Customs, Inc. does not offer eco-friendly accreditations.
No, American Air-Customs, Inc. does not offer a senior discount.
No, American Air-Customs, Inc. does not offer emergency services.
No, American Air-Customs, Inc. does not offer warranties.

Contact information

335 N Briery Rd, Irving, TX 75061


Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed