This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
With over 40 years of experience serving the greater DFW area, American Air-Customs, Inc. is your solution for all your cooling and heating needs and we are proud to service and repair all makes and models of appliances. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. We are family owned and operated. Satisfaction guaranteed!
Timely, efficient and reasonable. Good experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lavonda D.
03/2020
4.5
My freezer repair completed same day
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
4.5
Yes, I recommend this pro
Dolores K.
03/2020
5.0
Very quick to respond, diagnosed the problem, picked up the part and came back the next day to finish the job. This was to repair a 13 year old dishwasher. Highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Edward G.
03/2020
5.0
They are family owned and good people. They are honest and will not recommend in needed repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Leigh B.
02/2020
5.0
One guy came the day I contacted them (very timely) and determined the problem with my double oven. That afternoon they ordered the parts and he came the next day with a partner and repaired my oven. They were very helpful, knowledgeable, kind and professional. I would highly recommend them to anyone! I m so glad I contacted them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve H.
02/2020
5.0
Exceptional people, especially Joe. They are very honest and trustworthy. I am always very comfortable working with them because I know every person there truly want to do what's best for me and my family, not just sell me something or drive up my bill. I highly recommend these fine people and their company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
renis c.
02/2020
5.0
Great company. For the work that was performed it was on the expensive side but overall happy with the experience
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Gregg J.
02/2020
4.0
Joe was courteous, punctual, helpful and thorough. Price seemed a bit high and he was kind enough to contact Ron Cagle about any discounts (veteran, 65+, disability, etc...) but nothing was available. There was some confusion as I thought the $75 service fee was to be rolled into the repair cost as with competitors I talked to same day and we ended up paying the **service fee** as well as labor and material. All in all Joe did a great job but I probably would try someone else next time based on managements response and service fee charge.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Holly C.
02/2020
5.0
This guy was so kind, and very reputable. I really enjoyed his professionalism.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
EARLENE H.
02/2020
5.0
This company is on the ball they should be the 1st everbody should call. They are honest and work as quickly and efficiently as possible and always make sure you understand what it takes for the repair and even after the repairs will call and make sure you are satisfied
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard B.
02/2020
5.0
Joe was prompt and knowledgeable. Repair completed quickly after trip To get parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nick R.
02/2020
5.0
Showed up same day. Very efficient and knowledgeable. Would definitely recommend them to anyone!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richelle E.
02/2020
5.0
Prompt, efficient, and polite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
William M.
02/2020
5.0
no comment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
lawrence f.
02/2020
5.0
Good folks. Would hire again and would recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cindy B.
02/2020
5.0
They came to my house to look at my refrigerator the same day I called them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Corey R.
02/2020
5.0
Joe was very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan E.
02/2020
5.0
Same day service excellent repair guy
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cande S.
02/2020
5.0
Very prompt and had the parts to fix the same day!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Everett H.
02/2020
5.0
Installer very helpful, neat, polite, and quick and professional.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Mark P.
01/2020
5.0
My gas forced air heating was acting up and the service tech arrived within an hour of my service request. He was courteous and explained what he was doing before replacing a part and only charging a few dollars more than the service call. He also gave my tips for how to better keep my old unit going. I'll be calling them from now on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
kent L.
01/2020
4.0
All in all they were solid on time and honest. However, they were unable to fix my problem so the money for the service was money not well spent.