American Air-Customs, Inc.

appliance repair, heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With over 40 years of experience serving the greater DFW area, American Air-Customs, Inc. is your solution for all your cooling and heating needs and we are proud to service and repair all makes and models of appliances. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. We are family owned and operated. Satisfaction guaranteed!

Business highlights

29 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.8258 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 201-225 of 258 reviews

Douglas S.
03/2020
5.0
Timely, efficient and reasonable. Good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lavonda D.
03/2020
4.5
My freezer repair completed same day

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Dolores K.
03/2020
5.0
Very quick to respond, diagnosed the problem, picked up the part and came back the next day to finish the job. This was to repair a 13 year old dishwasher. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edward G.
03/2020
5.0
They are family owned and good people. They are honest and will not recommend in needed repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leigh B.
02/2020
5.0
One guy came the day I contacted them (very timely) and determined the problem with my double oven. That afternoon they ordered the parts and he came the next day with a partner and repaired my oven. They were very helpful, knowledgeable, kind and professional. I would highly recommend them to anyone! I m so glad I contacted them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve H.
02/2020
5.0
Exceptional people, especially Joe. They are very honest and trustworthy. I am always very comfortable working with them because I know every person there truly want to do what's best for me and my family, not just sell me something or drive up my bill. I highly recommend these fine people and their company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

renis c.
02/2020
5.0
Great company. For the work that was performed it was on the expensive side but overall happy with the experience

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Gregg J.
02/2020
4.0
Joe was courteous, punctual, helpful and thorough. Price seemed a bit high and he was kind enough to contact Ron Cagle about any discounts (veteran, 65+, disability, etc...) but nothing was available. There was some confusion as I thought the $75 service fee was to be rolled into the repair cost as with competitors I talked to same day and we ended up paying the **service fee** as well as labor and material. All in all Joe did a great job but I probably would try someone else next time based on managements response and service fee charge.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Holly C.
02/2020
5.0
This guy was so kind, and very reputable. I really enjoyed his professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

EARLENE H.
02/2020
5.0
This company is on the ball they should be the 1st everbody should call. They are honest and work as quickly and efficiently as possible and always make sure you understand what it takes for the repair and even after the repairs will call and make sure you are satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard B.
02/2020
5.0
Joe was prompt and knowledgeable. Repair completed quickly after trip To get parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nick R.
02/2020
5.0
Showed up same day. Very efficient and knowledgeable. Would definitely recommend them to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richelle E.
02/2020
5.0
Prompt, efficient, and polite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William M.
02/2020
5.0
no comment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

lawrence f.
02/2020
5.0
Good folks. Would hire again and would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindy B.
02/2020
5.0
They came to my house to look at my refrigerator the same day I called them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Corey R.
02/2020
5.0
Joe was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan E.
02/2020
5.0
Same day service excellent repair guy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cande S.
02/2020
5.0
Very prompt and had the parts to fix the same day!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Everett H.
02/2020
5.0
Installer very helpful, neat, polite, and quick and professional.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Mark P.
01/2020
5.0
My gas forced air heating was acting up and the service tech arrived within an hour of my service request. He was courteous and explained what he was doing before replacing a part and only charging a few dollars more than the service call. He also gave my tips for how to better keep my old unit going. I'll be calling them from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

kent L.
01/2020
4.0
All in all they were solid on time and honest. However, they were unable to fix my problem so the money for the service was money not well spent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Contact information

335 N Briery Rd, Irving, TX 75061


Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

appliance repair,
heating & cooling contractor

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed

American Air-Customs, Inc. accepts the following forms of payment: CreditCard
Yes, American Air-Customs, Inc. offers free project estimates.
No, American Air-Customs, Inc. does not offer eco-friendly accreditations.
No, American Air-Customs, Inc. does not offer a senior discount.
No, American Air-Customs, Inc. does not offer emergency services.
No, American Air-Customs, Inc. does not offer warranties.

Contact information

335 N Briery Rd, Irving, TX 75061


Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed