This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
With over 40 years of experience serving the greater DFW area, American Air-Customs, Inc. is your solution for all your cooling and heating needs and we are proud to service and repair all makes and models of appliances. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. We are family owned and operated. Satisfaction guaranteed!
Appreciated the communication of arrival time. Service was prompt, technician was very knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
joeetta w.
04/2020
5.0
American Air-Customs were very courtesy and professional. My microwave and refrigerator were serviced. They were up front on what was going on. It took ten minutes to repair the microwave. Turns out my refrigerator was un repairable. I appreciate the honesty up front. I will recommend them to everyone. Thank you.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Derith J.
04/2020
5.0
Easy, fast, great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bryon E.
04/2020
5.0
Arrived early before time window on a Saturday to get my refrigerator back up and running, and did good work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Victor C.
04/2020
5.0
Very punctual, they made sure that the weather was proper to perform the service and told me all the details of my units explaining to me why they were good or bad. Great service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dwayne D.
04/2020
5.0
Made great efforts to protect themselves and is during this isolation situation. Fast, efficient and clean.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Dan Y.
04/2020
5.0
Ron, the repair agent, was honest and rather than take my money and attempt to repair my fridge, he suggested not to throw good money at a bad unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Arvind P.
04/2020
5.0
Problem was correctly diagnosed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lavon B.
04/2020
5.0
Joe was super helpful, explained everything and let us know our options. He fixed something a tech from another company missed and got our system working again. Thank you Joe, we will definitely call you if we need anything in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Toni J.
04/2020
5.0
Randall came out on time, had to order the part it was on a Friday. Price was okay, He also Praise God offered us the 20% Veterans Discount, which helped a lot. He came back out on Monday installed the part , and our oven has been working just wonderful! Would recommend this Company and use them again 😉 5 ⭐️⭐️⭐️⭐️⭐️ s
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michelle C.
03/2020
5.0
Honest and informative.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Blake A.
03/2020
5.0
Knowledgeable technician, Ron.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tom M.
03/2020
5.0
Honest, informative and prompt.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
David D.
03/2020
5.0
The repairman was very punctual and courteous.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Lisa M.
03/2020
5.0
Very knowledgeable and honest about the repair. Will hire again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Doug D.
03/2020
5.0
Good customer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Woody S.
03/2020
5.0
On time. Very curtius. Would use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joyce M.
03/2020
5.0
The service was prompt and the tech did not try to sell me any parts or repair work I did not need!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ted J.
03/2020
5.0
They are honest and knowledgeable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mark L.
03/2020
5.0
Everything went well but he was 30 minutes late.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
carl a.
03/2020
5.0
Timely service and ordered part, installed immediately, and kept me informed and up to date