American Air-Customs, Inc.

appliance repair, heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With over 40 years of experience serving the greater DFW area, American Air-Customs, Inc. is your solution for all your cooling and heating needs and we are proud to service and repair all makes and models of appliances. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. We are family owned and operated. Satisfaction guaranteed!

Business highlights

29 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.8258 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 176-200 of 258 reviews

daniel m.
05/2020
5.0
Appreciated the communication of arrival time. Service was prompt, technician was very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

joeetta w.
04/2020
5.0
American Air-Customs were very courtesy and professional. My microwave and refrigerator were serviced. They were up front on what was going on. It took ten minutes to repair the microwave. Turns out my refrigerator was un repairable. I appreciate the honesty up front. I will recommend them to everyone. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Derith J.
04/2020
5.0
Easy, fast, great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bryon E.
04/2020
5.0
Arrived early before time window on a Saturday to get my refrigerator back up and running, and did good work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Victor C.
04/2020
5.0
Very punctual, they made sure that the weather was proper to perform the service and told me all the details of my units explaining to me why they were good or bad. Great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dwayne D.
04/2020
5.0
Made great efforts to protect themselves and is during this isolation situation. Fast, efficient and clean.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Dan Y.
04/2020
5.0
Ron, the repair agent, was honest and rather than take my money and attempt to repair my fridge, he suggested not to throw good money at a bad unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Arvind P.
04/2020
5.0
Problem was correctly diagnosed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lavon B.
04/2020
5.0
Joe was super helpful, explained everything and let us know our options. He fixed something a tech from another company missed and got our system working again. Thank you Joe, we will definitely call you if we need anything in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Toni J.
04/2020
5.0
Randall came out on time, had to order the part it was on a Friday. Price was okay, He also Praise God offered us the 20% Veterans Discount, which helped a lot. He came back out on Monday installed the part , and our oven has been working just wonderful! Would recommend this Company and use them again 😉 5 ⭐️⭐️⭐️⭐️⭐️ s

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle C.
03/2020
5.0
Honest and informative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Blake A.
03/2020
5.0
Knowledgeable technician, Ron.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom M.
03/2020
5.0
Honest, informative and prompt.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

David D.
03/2020
5.0
The repairman was very punctual and courteous.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Lisa M.
03/2020
5.0
Very knowledgeable and honest about the repair. Will hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Doug D.
03/2020
5.0
Good customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Woody S.
03/2020
5.0
On time. Very curtius. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joyce M.
03/2020
5.0
The service was prompt and the tech did not try to sell me any parts or repair work I did not need!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ted J.
03/2020
5.0
They are honest and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark L.
03/2020
5.0
Everything went well but he was 30 minutes late.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

carl a.
03/2020
5.0
Timely service and ordered part, installed immediately, and kept me informed and up to date

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pier Y.
03/2020
5.0
Saved me money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

335 N Briery Rd, Irving, TX 75061


Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

appliance repair,
heating & cooling contractor

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed

American Air-Customs, Inc. accepts the following forms of payment: CreditCard
Yes, American Air-Customs, Inc. offers free project estimates.
No, American Air-Customs, Inc. does not offer eco-friendly accreditations.
No, American Air-Customs, Inc. does not offer a senior discount.
No, American Air-Customs, Inc. does not offer emergency services.
No, American Air-Customs, Inc. does not offer warranties.

Contact information

335 N Briery Rd, Irving, TX 75061


Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed