Here at Aqua+Medic we take pride in the work we perform. Customer Service is our top priority. We understand the busy schedule and we're here to help. We have services from weekly cleaning to complex repair. We are proud to be the only pool service that utilizes Borate technology in our Algae-Free Service. With 20 years of experience in the DFW, we will not disappoint!
Description of Work: Filter clean and tighten up impeller on one motor and did not charge me for that good service have used them before and we will use them again
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$99
Maria S.
03/2016
5.0
pool cleaners
+ -1 more
unknown
Description of Work: To remove and store our pool cover. They did a very good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Aqua Medic
Thanks for the positive review.
Vicki C.
02/2016
4.0
pool cleaners
+ -1 more
ok
Description of Work: did the services on the deal
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$100
Response from Aqua Medic
[Member Name Removed], Thanks for the pleasure of your business foremost. As for the future we would like to know if and how we could better are efforts of our C rating on professionalism and punctuality.
Tom M.
10/2015
4.0
pool cleaners
+ -1 more
unknown
Description of Work: Replaced the spa heater. Cost was higher than I wanted
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
stephen F.
07/2015
5.0
pool cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,800
Response from Aqua Medic
Thank you for your positive feedback! We look forward to working with you in the future!
Vicky S.
06/2015
5.0
pool cleaners
+ -1 more
unknown
Description of Work: They acid washed our pool and arranged for the pool light to be replaced. They were very professional and did a great job. They completed this work quickly and followed up with us to make sure we were satisfied. We will definitely use them again for any pool work we may need.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Aqua Medic
Thank you for your positive feedback! We look forward to working with you in the future!
Kathy S.
01/2015
5.0
pool cleaners
+ -1 more
It was fine. They did a good job.
Description of Work: They did a pool and spa inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Lydia G.
12/2014
5.0
pool cleaners
+ -1 more
unknown
Description of Work: Tony came by on a very very cold day. My husband and I just bought our new home and wanted to know about our pool system and a good pool inspection . We are very pleased with the whole visit. Looking forward to this Summer!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
charles M.
04/2014
5.0
pool cleaners
+ -1 more
unknown
Description of Work: repaired filter and fixed pressure of the pump. Did great and explained the pool system to new pool owner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
john S.
11/2013
5.0
pool cleaners
+ -1 more
We called a competitor to repair our pool pump which was leaking 2 months ago - repair went OK, but explanation very confusing about future services that "might or might not" be necessary. We called the competitor again this month because the same pump had now stopped working altogether. They diagnosed the problem as a broken pump and estimated $757 for repair. They promised repair the next day, then changed to Monday after the weekend, then delayed again, and we told them not to come, that we would find another repair company. Aqua Medic was great on the phone, came the next day, and determined that the capacitor had failed and that was the only thing that needed repair. They told us we would not need a new pump, and replaced the capacitor for $160, saving us more than $500. We will definitely use Aqua Medic again.
Description of Work: Called to replace pool pump, determined that a much less expensive repair would solve the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Marsha R.
08/2013
5.0
pool cleaners
+ -1 more
We have used Aqua Medic 3 or 4 times now and been pleased each time.
Description of Work: New pool equipment was installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,526
Linda B.
08/2013
5.0
pool cleaners
+ -1 more
Tony is great, very considerate, on the ball, and always on time. We were out of town for the first maintenance visit and Tony called me to let us know exactly what he did. He is friendly, dependable, interested, and concerned. Tony is an all-around great guy!
Description of Work: He has replaced a salt filtration unit and re -piped part of our filtration unit. They also provide weekly maintenance to our pools.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Sharon M.
08/2013
5.0
pool cleaners
+ -1 more
They saved me money by replacing the parts instead of replacing the whole pump. They do a good job. They show up when they say they are going to. They do good equipment maintenance and pool cleaning.
Description of Work: They replaced parts for my filters. They also come out on a weekly basis for pool maintenance.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
James C.
08/2013
5.0
pool cleaners
+ -1 more
I love Aqua Medic, they are the best pool service company we have used. Very trustworthy and reliable work.
Description of Work: They perform weekly service for me, and they arranged warranty work recently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Jon M.
08/2013
4.0
pool cleaners
+ -1 more
The work has turned out just fine.
Description of Work: They have done weekly pool maintenance.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Cheryl B.
08/2013
5.0
pool cleaners
+ -1 more
I love them and they are great! I trust him with any questions. If there is something he cannot do, he has several trustworthy referrals that he can recommend you to. Tony is a wonderful business owner. He is an honest guy and will tell you what you need and if there is something you don’t need. I trust him and have referred him to several other people.
Description of Work: Anytime I had any issue with my pool pump or timer, I have hired him. He has replaced my timer, pool pump, filter, and pipes that were broken. He has even referred me to a great leak detection specialist.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
TERRI B.
08/2013
5.0
pool cleaners
+ -1 more
unknown
Description of Work: They ended up doing several things for me. They replaced the heater after trying to repair it and finding that type of heater has an unreliable board. They credited the cost for the repair of the heater toward a new heater. They also replaced some of the valves as one of them had gone bad and the other was very hard to operate. Another person had done work for me and had installed a piece of equipment that allowed the valve to not work properly. They’re terrific! I will use them again without a doubt. Val with Aqua Medic came out to make sure that everything was working properly. He went ahead and cleaned my pool for me because there was sand in it after my pool deck was cleaned. Val even gave me a lesson on pool care and showed me how to clean it myself without charging anything extra. I was very pleased with the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl B.
04/2012
5.0
pool cleaners
+ -1 more
He is very reasonable and trustworthy. I have had two occasions where he did work and encountered something else, and didn't charge me for that first work. He is very ethical.
Description of Work: He does pool cleaning and service for filters, pumps, pipes, and that kind of thing. He has done several jobs for me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Electrical,
Lighting
FAQ
Aqua Medic is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 PM
Thursday: 7:00 AM - 4:30 PM
Friday: 7:00 AM - 4:30 PM
Aqua Medic accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Aqua Medic offers free project estimates.
No, Aqua Medic does not offer eco-friendly accreditations.
No, Aqua Medic does not offer a senior discount.
No, Aqua Medic does not offer emergency services.
Yes, Aqua Medic offers warranties.
Aqua Medic offers the following services: Licensed Electrical Repairs & Installations, Automated & Wireless Controls, Motors, Pumps, Salt Systems, Heaters, Plumbing-Equipment Leaks, Acid Washes
No Above Grounds, No Free standing Spa's,or Structual Repairs