Summerlin Landscaping

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unknown

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Not Good

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nothing to cover

plan"it

Never showed up

I've used Summerlin Landscaping in the past to update my backyard. I was very happy with the results, so, I didn't hesitate to use them again to inspect the sprinkler system for any potential problems. Fortunately, I didn't have any issues. Sean is great to work with.

Sean is great to work with. Job took a little longer then expected but this was due to the constant rains we had in Houston. The work was better then I had expected.

The crew was here on time and worked diligently for about a week. Sean Summerlin consulted with me daily as to their progress and any changes he wanted to make or that I thought were needed. They cleaned out the flower beds around a 4200 square foot (single story) house. They trimmed shrubs that were totally out of control; put in hardscape in areas where the trees had become to big to let grass grow and generally brought the landscaping under control. I was especially pleased when Sean admitted that he could not revamp the sprinkler system but recommended someone who could (this was before we started the job). We did hire the sprinkler repair service and are extremely please with his work also. I will definitely use Summerlin Landscaping again and plan to have him do regular maintenance work on this yard.

I was pleased with the work and the price.

Sean was very professional and helpful from the start. I called to inquire about a job on Thursday afternoon and he came by at 6 that evening to look at it. He made many helpful suggestions and brought samples of various plants to choose from. He moved several existing plants from the front flower beds to other beds in order to keep the cost down. Sean made sure that we were pleased with every aspect of the job and made adjustments when needed. I found him very easy to work with and very focused on customer satisfaction.

Overall, I was very pleased with the service and don't have any complaints. My home is fairly new and still had the standard builder's landscaping. Sean returned my call right away and scheduled a time to stop by and give an estimate. He came up with a plan and sketch based on what I wanted and incorporated some of my ideas with his designs. For the amount of work I wanted, I felt the quote was reasonable. The landscaping was scheduled for the next week and they were prompt, wasting no time finishing the project. The work is beautiful and they did an excellent job, including cleaning up everything at the end of each work day. Sean has stood behind his work and addressed any issues and I will definately use him again in the future.

Sean Summerlin was extremely eager to please. He has a great respect for Angie's List and worked hard to meet the standards of excellence that he felt would get him a good report. When he learned that I had expected the "ecofriendly" mark beside his listing to indicate that he used native plants, he turned around and learned everything he could about native plants.(Sean is from Mississippi, and was less familiar with Texas native plants than he is now.) Fortunately, I am just blocks away from the best native plant nursery in Houston, so Sean began by studying there and then continued on the computer that night. We agreed that since I had some very clear ideas about what I wanted to see in my garden, I would accompany him to the wholesaler. (I'm pretty sure that was Sean's idea -- and a good one.) The result is a lovely garden. I think both Sean and I had some surprises along the way. I would suggest that when a wife has a flat tire, perhaps it would still be possible to work on that day. Other than that, I believe that Sean is well on his way to having a successfully business. I certainly believe I got more than my money's worth. And I have a beautiful garden to enjoy. 11/23/10 Unfortunately, by the end of the summer half of the plants Sean put in were dead. I had asked for an irrigation system that would keep my plants alive during a three week period that I was out of town. At first, while I was still in town, I called Sean and told him that the plants were dying. He came to my house and discovered that he had set the irrigation timer incorrectly. He replaced the plants that had died. Then when I returned from my vacation and found so many plants dead, I called him and invited him to see the results in my garden. He let me know that he was too busy and asked me to take pictures and send them to him. I have not done that. Instead I have found a local landscaper (Ravenscourt Landscaping) who knows the Heights and lives here. I will be using her next time. 6/21/2011 I had blamed last summer's garden's failure to thrive on Sean's choice of plants, However, I have been out of town for a month, happy in the knowledge that having a timer connected to my irrigation system would keep my current garden healthy. I am now dealing with only a limited number of plants -- the survivors. However, when I returned in the midst of a serious drought, I noticed that the plants in the portion of the garden that faced the harsh afternoon sun looked as if they were not getting watered. I checked the garden after the times when the irrigation had run, and I discovered that while you could see dark wet spots in the beds where two soaker hoses went, the crucial bed showed no evidence of being watered. I dug up the hose and found it was not the round soaker hose used in all other beds,, but a flat hose that apparently gave out little or no water. I replaced it with a round soaker hose from the hardware store. I ran it for several hours and could see the wet spots that showed me that my problem was solved. I have no idea why Sean decided to use a different soaker hose for that bed, but it did not work well at all. So, having given some thought to my problem, solved it myself, and seeing improvement in those plants that have survived being without water during this long period, I can only conclude that I've lost a lot of money because of this faulty irrigation system. I had wondered why so many of my plants had died during the year after Sean had corrected his first mistake setting up the irrigation timer. (He had set the timer incorrectly and they were not getting enough water.) I now have a functioning system. But, I don't have a very nice looking garden. I had already begun making plans to work with Ravenscourt Landscaping in the Heights. I've seen several gardens by Ravenscourt, and I know that I can get the garden that I want. My conversations with Laurin Lindsey and Shawn Schlacter (owners of Ravenscourt Landscaping) have indicated that they are very talented and experienced, and I can trust them to do the work correctly.

Showed up promptly to offer several scenarios with cost. After agreement on services to be performed work was completed within a couple of days after initial visit at price agreed upon and skillfully done. The new name for the company has recently changed to HLE Services. Sean Summerlin is the owner.

I thought the price was very competitive and he was very responsive. We plan on calling him out to do more work because we were very happy with him.

Great. I posted a want ad on Craigslist. Sean responded promptly by email, and after the initial contact, promptly by phone. Sean came to my house, and I explained to him my issues: brown patches, lack of color, etc. He offered suggestions, including the removal of the kalmia. I was shocked and excited, I never thought that was an option. The tree has been a headache, dropping leaves that kill the grass below. He also asked my budget and we were in agreement. I am looking forward to him transforming to my back yard too!