West Shore Home Houston

Robert came out today to do a re sealing of our shower. He was very professional, and very quick. Thanks for making the West Shore choice easy if we have any future issues!

Quick, thorough, and professional

This was a great project from start to finish. Everyone involved was professional and courteous. Kerel was our friendly and knowledgeable sales rep. Bryn, Jake, Eugene installed the shower in a day. They were an amazing crew!

Our sales person was John. He did an excellent job. He asked our expectations and then explained what we would be getting for our tub to shower conversion for my mom. He made sure my mother understood the process as well as myself. These conversions arenâ t cheap, but youâ re getting your project completed within one to two days. The check-ins prior to the install and the initial meeting were spot on. The work crew that came out to do the demo and install were great. These guys worked as a team - Bryn, Matt, Raul, and Kyle made the magic happen. Byrn greeted me and explained the job and asked me if I had any questions. He told me to feel free to come check-in throughout the project. They covered everything up and picked up as they demoed. As a supervisor, I was impressed with these guys. They used two way communication and peer checking just wow! When it came time for installing the grab bars, soap dishes, and water shutoff - again we were consulted and verified the door open/close direction. The house was built in the 80s, and it was a custom house, but you never know what you will find behind the walls. Thankfully, we had great initial installers as well. John also called during the install to check on us and asked were we happy with the crew and project. Only suggestion from me is to the marketing team, I know there is built in cost for the unknowns with the initial estimate, if the guys donâ t have to do any repairs then give the customer something back. This value can vary but itâ s a warm fuzzy for us with a powerful recommendation for West Shore Home and helps the pocketbook for all parties. Overall weâ re a very happy customer.

Robert applied a non-slip surface to the shower recently installed.

Fast efficient service. Happy with my new walk -in shower. They also cleaned up before leaving.

Friendly

Salesperson Joe was attentive and knowledgeable. Spent a lot of time explaining and making sure I wascomfortable with what was going to take place. Installers, Eathan, Ayo and Riley,were on time, clean and professional. Work was done in the expected time frame with the exception of the City Inspector in which they had no control over. Robert had to return to repair additional unexpected Sheetrock issue and he was also on time and efficient.

Robert did a fantastic job putting down the no slip surface on my shower. The guys that installed the tub to shower renovation did an excellent job also, but I don't have their names, sorry.

Stellar job from start to finish.

Excellent service

Bryn , Israel Y and tim were wonderful!!! I look forward to more projects in the future. I'm so happy!

Robert was very outgoing, straightforward, and extremely helpful. Hopeful I wonâ t need to call for him for quite some time but when I need assistance I hope is will be available.

Robert is an outstanding worker. He goes over and beyond to please his customers.

Randy, Bryn and John did an excellent job. They were friendly, knowledgeable, professional and easy to talk to. Thank you, I would recommend West Shore Homes to my friends.

Very prompt!

Briley and zack done a great job on my shower! We are so proud of it. Very hard workers and would recommend to anyone

He took advantage of me by not knowing nothing about remodeling.

Nice work, very professional and great interaction with staff, polite and friendly. The Randy and Jonathan team was absolutely professional, clean and taking care of every detail

Crew was amazing in and out in one day. Cleaned up after themselves and made sure we were informed of the progress every step of the way.

Crew was amazing in and out in one day. Cleaned up after themselves and made sure we were informed of the progress every step of the way.

The service man Robert was very helpful and solved the problem.

Robert came out for minor repairs and corrected some other issues. Robert was very professional and informative as to what he was doing.

Zach & Johnathan did a great job on installation of our shower. These two guys were very professional and completed the job in one day. Great guys to work with.

Jeremy Brister (salesperson) was very professional and knowledgeable about the materials, installation process, and financing process. He was very patient with us and took the time to make sure we understood the entire agreement and installation processes and he even checked in with us post-installation to ensure that all was up to our satisfaction. The installation crew (Kyle, Kia, Henry, Jake and Alan) was very punctual on both installation days (2 day installation because we needed a city permit for our remodel), professional, respectful and we really appreciated how mindful they were about keeping the working area as clean as possible. Overall, our expectations were exceeded from start to finish with this shower installation. Thank you to West Shore Home for the amazing experience!