When pests or termites move in, you want the ultimate weapon to take them out: Terminix, America’s leading provider of termite and pest control. It's no wonder more than 2.7 million customers trust us to protect their homes and families from the havoc that unwanted intruders can create. You can look to us for a wide range of services to protect your home top to bottom, inside and out: Insulation Service, Moisture Control Solutions, Rodent and Wildlife Service and more. We can even help you win the fight against the bite with our revolutionary Mosquito Service. Don’t trust your home to just anybody. Go big. Go strong. Go Terminix. Protector of home since 1927.
Business highlights
97 years of trusted experience
Services we offer
Residential and commercial ant, mice, pest, termite, bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.
They really kept me well informed of everything they were doing and they showed me everything they were doing in detail as well.
Description of Work: Terminix dug trenches around the outside of my 4 bedroom and 2 bathroom home, and then they poured about 150 gallons of chemical into the trenches for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Deborah R.
07/2007
4.0
pest control
+ -1 more
I feel their price is very high, $97 per visit. The last time I had to reschedule their visit twice. They called my cell phone and when I did not answer they never showed up, but I had someone at my home waiting on them. Then I explained to them thoroughly I would be working, I have a person there waiting on you. I live in a gated community so I gave them the access number to get in. They could not get in and I had someone waiting there again for them. They don't understand you can't always take off work.
Description of Work: I have a maintenance plan where they come to spray my home every other month. I have a pretty average sized home. They spray to prevent various pests, bugs and rodents from getting in.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$97
LYNN G.
07/2007
5.0
pest control
+ -1 more
They made a special trip for me at a special convenient time. They discussed with me at length how he was treating the area. I am very satisfied with them. They come now quarterly and that is how I am charged. The charge also covers any issues that may come up. If an issue does occur, they will treat at no extra cost
Description of Work: I had a funky little ant problem in my kitchen so Terminix came out and treated my home for this.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
TONI M.
07/2007
5.0
pest control
+ -1 more
I'm very satisfied with Terminix. They come on a schedule and I never have any problems with them. The man who comes is always very courteous and professional. I also like that they will come right away if I need them before the scheduled time.
Description of Work: Terminix comes quarterly to spray the exterior of my 4000 square house. They spray for bugs and spiders.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
JUNIUS A.
07/2007
5.0
pest control
+ -1 more
They did a good job. They will be coming out yearly to do a check and reapply the treatment if necessary.
Description of Work: They did the initial treatment for termite control. They dug a trench around the house and applied the treatment and also injected the poison with a probe deeper into the ground right up against the foundation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
MARSHA M.
07/2007
5.0
pest control
+ -1 more
They do a good job; since they have been coming we have had no insect problems in our house.
Description of Work: They sprayed for cockroaches and silverfish around the exterior of the foundation of our house. They come on a regular basis as is normal for our area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Marilyn K.
06/2007
5.0
pest control
+ -1 more
I don't know exactly what they spray for, just general stuff like ants and spiders and other bugs, that I don't want in or around my home. They do a good job and always show up when they are supposed to. Their prices are very fair and I never see any infestations.
Description of Work: Terminix sprays weekly around my yard and the outside of my home. They spray inside as well, when I am home to let them in. I have a contract with them to come out semi-annually and do an inspection for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
BARBARA A.
06/2007
1.0
pest control
+ -1 more
I was extremely discouraged with Terminix because I had a 17 Year ongoing contract with them. They tried to make me pay $2000 for something that I was not supposed to. I did end up paying them that amount however I contacted the State Board. They ended up resolving everything and reimbursed me the amount I was charged. I really lost a lot of trust in them and ended up not using them again after this incident.
Description of Work: They provided the service of exterminating for termites in my 4000 square foot home.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
JOSIE S.
11/2006
3.0
pest control
+ -1 more
Overall the work was professional. I was not, however, very happy when I found out that the quote was different from the actual cost. I was told that it would cost me $139 and then could opt for a one year contract where they would come out quarterly. In actuality the cost was $150 plus some. I felt that the salesman and his pitch were actually misleading and did say that to the two men who came that day. I understand that they were not at fault.
Description of Work: The termite inspector was on time and was very professional and helpful. He was however, confused because he was sent out on a "lead" and it was not a lead. He was helpful with the information he provided. The next person to show up was Emile. Emile was on time and also very professional. He was very helpful with some tips to keep rodents out of my attic.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$150
PATRICK K.
07/2006
2.0
pest control
+ -1 more
I had Terminix service previously. The price is very high and there is always a contract involved if you want a lower price. My advice is look for a smaller, independent exterminator and go with them.
Description of Work: I called to get a one time treatment. Their price was so high I didn't use them.
Rating Category
Rating out of 5
quality
4.0
value
1.0
responsiveness
3.0
JANE C.
07/2006
5.0
pest control
+ -1 more
He was on time, thorough, polite, etc. I thought the price was fairly expensive for extermination (which I have had done regularly with another company), and they require a year's contract (warning) as follow up at higher than normal prices. Thus far, things are OK, however.
Description of Work: Spraying the house and grounds, including the attic, with pest control chemicals and laying traps; he spent about two hours in this preliminary session.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$176
Response from Terminix - Houston -Termite & Pest Control
THANK YOU FOR YOUR FEED BACK. IF YOU HAVE ANY QUESTIONS PLEASE DO NOT HESITATE TO CONTACT ME AT 281-988-2701
02/2006
4.0
pest control
+ -1 more
I am very satisfied with my services. Terminix is just and ordinary company with ordinary people. The workers are normal. They talk, work and get it done. The timing is great. The money is reasonable. I do not mind having them come to my home. They always seem to do a great job. I will continue using them, until I am proven otherwise.
Description of Work: I hire Terminix to come to my home every three months and spray for bugs.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$90
02/2006
5.0
pest control
+ -1 more
The exterminators I have met from Terminix have been very polite, and always prompt. After they call me to re-confirm the quarterly appointment, it takes less then twenty minutes, on average before they arrive. The extermination process takes about forty-five minutes. This has been very thorough, because I have yet to see any insects in this house since moving in.
Description of Work: Terminix International exterminates all insects in my newly built home. This was done before I moved any furniture in, and is repeated every three months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96
02/2006
4.0
pest control
+ -1 more
They do OK I guess. I still see bugs here and there. The price is a little high for still seeing bugs. I don t know what in the world they use, but it stinks badly! I have a yearly contract with them. I think I am going to finish up my year and try someone else. I might end up back with Terminex because the people are just great. That is important to me. I do not want someone coming in who is out to lunch if you know what I mean.
Description of Work: Terminex is hired quarterly. They come and spray the interior and exterior of the house. They spray for spiders, ants and roaches. The annual contract is $400.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
Yes, I recommend this pro
$400
02/2006
5.0
pest control
+ -1 more
We called Terminix by reference from a friend who had developed termite problems. Their technicians were very experienced with termite extermination and so far have not failed in our neighborhood. Everyone who was working the job were well behaved and made an effort to avoid tracking mud into the house. Some got in, but this was all cleaned up before they left. After the treatments, we have not seen any termites. We are beginning to see ants, though. Where there are ants there can be termites, so it may be time for another treatment.
Description of Work: Terminix treated our house for termites. The chemicals were pumped directly into the walls and the open areas in the foundation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
02/2006
5.0
pest control
+ -1 more
From now on, they're going to come every quarter. We felt they were very professional, prompt, explained what they'd do. They even showed me exactly what it was, as well as listened attentively to what I told them our problems were.
Description of Work: We've just used Terminex for the first time and that sprayed both inside and outside, mostly for ants.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
02/2006
5.0
pest control
+ -1 more
Terminix did a great job, and even though we haven't used them for seven months or so, we haven't seen any bugs around since then. They did a great job all the way around. They could possibly be a little cheaper but that is about it since we have not seen one bug since they came out.
Description of Work: We've used Terminix once so far to kill ants and spiders inside and outside. They put bait around.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Rick H.
02/2006
5.0
pest control
+ -1 more
I am very pleased with Terminex. After they came, I have never seen a bug. They were very quick. The people were great. I think they are a well-known company. I did not mind calling them before anyone else. I really didn t shop around. I guess the price is o.k. I pay per visit. I tell people about the price, and they feel it to be reasonable as well.
Description of Work: I hired Terminex to come to my home and spray for bugs every 3 months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
ROBERT C.
02/2006
3.0
pest control
+ -1 more
I guess you could say overall, this company is so. They are not the best company in the world. I would say they are average. The price is rather high. I expected it to be a lot less. Although, I have not seen any bugs since the treatment. Then again, the bugs were not bad to begin with. I would not talk badly of them. I just think that they are average.
Description of Work: I hired Terminix one time to come to my home and spray for bugs.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$85
02/2006
5.0
pest control
+ -1 more
The first time Terminix came to our house there were three technicians. This was the only time they were there the entire day. All technicians were very nice and tried not disturb too much in the house while working. We did not care if anything was disturbed; we just wanted the termites gone. They have come back once a month since, and so far, the termites have not been seen. The price is rather high, but it would cost a lot more to ignore the problem.
Description of Work: Terminix International was hired to eliminate our termite problem. This involved treating the entire house from inside the walls. The contract is for one year.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
02/2006
4.0
pest control
+ -1 more
Weve used Terminix for five years and trust them. They are courteous and call before coming, which is fairly on schedule. We like them, except we feel that theyre too expensive.
Description of Work: Terminix comes quarterly for a check up and sprays around the house as needed.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
JOE C.
02/2006
4.0
pest control
+ -1 more
When they come they work only outside around the house and in the ground using their products as a preventative every three months. It only takes about 20 minutes each time. They usually show up on schedule and we haven't seen any termites, so I guess they've done a good job.
Description of Work: Terminex comes regularly to check for termites.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$300
12/2005
1.0
pest control
+ -1 more
Our house is only two years old & we have bugs all over the house. Terminix will only spray inside if you ask, but you have to be home & they dont call before they come to spray. There is simply a note & a bill hanging on the doorknob. They come every three months or so & it hasn t worked at all.
Description of Work: Terminix sprayed for insect infestation. Only the outside was sprayed at the base of the house.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$73
12/2005
5.0
pest control
+ -1 more
Terminex comes automatically every three months to spray the inside baseboards and the outside yard are. They are great. We have used them for years and not had the need for anything extra they keep on top of things for us. It only takes about 20 minutes and they are gone till next time. The company is very professional and their prices are very reasonable.
Description of Work: TERMINEX INTERNATIONAL CO Pest Control Services come every three months to spray.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
12/2005
5.0
pest control
+ -1 more
The bugs have been terrible for us due to the rain and weather conditions. So we had Terminex get rid of them for us. They sprayed the entire house and yard in about an hour, and we havent had a fly in the house since. We needed relief from the critters and we definitely got what we wanted. They did a great job of explaining what we needed and how we needed to prepare for it.
Description of Work: Terminex International sprays the interior and exterior of home for all critters.
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Service Categories
Pest Control,
Insulation,
Animal Removal,
Home inspection,
Gutters
FAQ
Terminix - Houston -Termite & Pest Control is currently rated 4.4 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Terminix - Houston -Termite & Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Terminix - Houston -Termite & Pest Control offers free project estimates.
No, Terminix - Houston -Termite & Pest Control does not offer eco-friendly accreditations.
No, Terminix - Houston -Termite & Pest Control does not offer a senior discount.
No, Terminix - Houston -Termite & Pest Control does not offer emergency services.
No, Terminix - Houston -Termite & Pest Control does not offer warranties.
Terminix - Houston -Termite & Pest Control offers the following services: Residential and commercial ant, mice, pest, termite, bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.
Contact information
11727 S Sam Houston Pkwy W Ste F, Houston, TX 77031