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Stanley Steemer

Carpet Cleaning, Air Duct Cleaning, Upholstery Cleaning,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Floor cleaning - carpet, area rugs, tile, hardwood. Grout cleaning. Furniture & upholstery cleaning. Air duct cleaning. Water damage restoration

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.5162 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
15%
3
5%
2
6%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 162 reviews

Matthew C.
02/2012
5.0
carpet installation
  + -1 more
They were great. Their company has a good reputation. They come right on time. They wear the shoe covers in our house.
Description of Work: I use them for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathy S.
02/2012
5.0
carpet cleaners
  + -1 more
I would give them A's on everything. I didn't have any problems.
Description of Work: They cleaned all of the carpet in my entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Thomas G.
02/2012
5.0
carpet cleaners
  + -1 more
They were very polite and neat. They were also quiet and got the work done. They were in and out very quickly. I would recommend their services.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven L.
02/2012
5.0
carpet cleaners
  + -1 more
I would recommend them. They did a good job. They did a great job and I had some really dirty tile grout that they got cleaned as new. I will use their services again in the future if necessary.
Description of Work: I used Stanley Steemer for carpet cleaning. They come out monthly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth K.
07/2011
3.0
carpet cleaners
  + -1 more
When I spoke with a Stanley Steamer rep on the phone, I told them a painter had spilled latex paint on the carpet and was told that they could get it out no problem. However when the crew came out to do the work, they told me right off the bat they didn't think they could get the paint out. The part of the carpet without paint looked great when they left, but I felt misled by the rep on the phone. I expected more from a carpet cleaning "expert". Anyway, I felt like I wasted $120. On the bright side I found a product at a home improvement store that removed the paint.
Description of Work: Carpet Cleaning and Stain Removal

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$120

JOYCE W.
06/2011
5.0
carpet cleaners
  + -1 more
It was great. One of the best carpet cleanings I've ever had. They were on time and finished quickly. I was totally satisfied.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$308

Rosa Linda and Stephen G.
04/2011
5.0
carpet cleaners
  + -1 more
The service was good. They called the morning of and asked if they could come early. They got in and out quickly, were courteous and polite and did a good job.
Description of Work: They cleaned the carpets in the whole house (5 rooms and hallway).

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

MARK C.
10/2010
5.0
carpet cleaners, air duct cleaning
  + 0 more
SHOWED UP ON TIME, WORKED PROFESSIONALLY, COMPLETED THE WORK IN A REASONABLE TIME. NO COMPLAINTS
Description of Work: CLEAN CARPETS IN BEDROOMS, HALLWAYS, BATHROOM, STAIRS PLUS ORIENTAL RUGS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Caroline H.
10/2010
5.0
carpet cleaners
  + -1 more
My cat used the living room carpet rather than the litter box. We didn't realize until the odor was quite severe. On the Saturday of Labor Day weekend when we finally noticed we called Stanley Steamer to clean and treat the carpet. They provided two convenient time slots, we selected one, and they said they would call when they were on their way. They were actually able to come earlier than the time slot selected, and called to ask if it was a good time for us (which it was). The carpet was clean and they treated for pet odor. The only problem is there is a minimum charge of $99.00 plus tax and our room is small so the price is a bit high for the space. Otherwise, I would recommend them to anyone.
Description of Work: Cleaned carpet in one room due to pet odor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

charles G.
07/2010
4.0
carpet cleaners
  + -1 more
They did a good job and the space completely dried out. And they got the carpet really clean. There is a special group that handle the water damage work.
Description of Work: A shower pan began leaking into my master bedroom closet. It was 2-3 weeks before we realized what was happening. I called SS and they came out the same day and removed the bottom half of drywall, baseboard and carpet. They then put in two floor fans for 4-days to dry out the area. They also sprayed the wood framing and floor with a spermicide to kill any potential mold spores. We also had them steam clean our upstairs berber carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

GLYNDA L.
04/2010
5.0
carpet cleaners, air duct cleaning
  + 0 more
They were really helpful and eager to get the job done and get out. The areas that I wanted them to do a little extra cleaning, they were more than happy to clean everything twice. They were in and out in an hour and a half. It was still damp when they left, but it dried within four hours. The put foam blocks under the furniture, and volunteered to come and take them out for me. The carpet still looks great. They did sell me a deodorizer, but they were not pushy. I called them because of a recommendation from a friend.
Description of Work: They cleaned my carpets in 7 large rooms, 2 hallways, and the stairs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Clayton C.
03/2010
5.0
carpet cleaners, upholstery cleaning, air duct cleaning
  + 1 more
I haven't found anyone that does a better job.
Description of Work: Cleaned Carpet Family Room,hallway and bedroom. Cleaned one chair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

CHERYL H.
12/2009
5.0
carpet cleaners
  + -1 more
They did a good job. I chose them, as my sister-in-law recommended me to use their services. They also had good reviews online. Their price was competitive too.
Description of Work: I hired Stanley Steemer Carpet Cleaner for carpet cleaning. Their last visit to my house was about a week ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Carol Y.
11/2009
5.0
carpet cleaners
  + -1 more
I had a good experience with them and they did a good job. They were very punctual and they came out on a very short notice. Their price was competitive.
Description of Work: I had Stanley Steemer Carpet Cleaner clean my carpets in July.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula D.
11/2009
5.0
carpet cleaners, air duct cleaning
  + 0 more
They arrived on time, performed services and cleaned up afterwards. Evan cleaned a spot on another carpet for no extra charge.
Description of Work: Cleaned carpet in TV room, hallway and bedroom where family member had been sick and vomited. They cleaned, disinfected and re-applied scotch guard. I had thought the carpet may have to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244.54

LUCY G.
08/2009
5.0
carpet cleaners
  + -1 more
They are number one. My bedroom gets cleaned often and they clean the rest of my house too. They do not move anything when doing it, and do a good job. If at all there is a need to move the furniture they would do it without a charge.
Description of Work: I use Stanley Steemer Carpet Cleaner for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

WALLACE G.
08/2009
3.0
carpet cleaners
  + -1 more
I would not pay more so that is why he probably did a very poor job. I saw a lot of water and not a lot of steam; that is why it took so long to dry. I paid $200 but it should have been $100 and he was asking for $300 or $400.
Description of Work: The contractor came and left a very wet carpet that took days to drive and he was not very friendly. He cleaned more than one room and raised the price from what I quoted.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$200

Cathy H.
04/2009
5.0
carpet cleaners, upholstery cleaning, air duct cleaning
  + 1 more
Uniformed team arrived early in time slot. One cleaned upstairs and one cleaned downstairs and the sofa. The hall was free but the carpet cleaner said we had two halls and charged an extra $24. Which was probably fair. I had measured and combined the hall length to be cleaned. I also decided to add the Scotchgard treatment which was not offered by phone. They left a little water on the hardwood floor but I was looking for any drips/puddles and cleaned them up immediately. I also had a 5% discount applied to the charge - it was given over the phone.
Description of Work: Cleaned carpet and sofa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

TARA N.
04/2009
5.0
carpet cleaners
  + -1 more
They were easy to schedule and cleaned the carpets as requested. I was pleased with the results - I thought nothing could improve those carpets, but we got better results than expected.
Description of Work: They cleaned the carpets in the living, dining and family room areas. They also applied a scotch guard protection to the carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dianne M.
11/2008
4.0
carpet cleaners
  + -1 more
They came at the appointed time and date. I had a bad spot on the carpet and they tried several times to remove it. They informed me before they began it may not come out. They left some spot cleaner for me to use on it too.
Description of Work: They cleaned two rooms of carpeting in my house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Ella B.
10/2008
2.0
carpet cleaners, upholstery cleaning
  + 0 more
They did an okay job cleaning the floors. I paid an extra $75.00 to have scotchguard added to my chair (not including the money I paid for it to be cleaned) and I specifically asked the man adding the scotchguard that if something spills on the fabric, it won't soak in will it? His answer was no. I'm upset because he lied to me because two days later, something was spilled on the chair and it did soak in. Stanley Steemer offered to come back out, but I didn't want them to touch my furniture. They shouldn't have lied to me and that really made me angry. They also charged too much for the chair! I feel Totally ripped off! I called another company and they came out right away to reclean my chair. The other company's prices are so much better! Do call around and get estimates before you hire the first person like I did.
Description of Work: The hallway, master bedroom, and living room were cleaned. I also have a chair and a half and ottoman that were cleaned and they added scothguard to the chair and ottoman.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$320

Othon G.
09/2008
5.0
carpet cleaners
  + -1 more
The service was good. They did a good job with the work they did. They were professional and knowledgeable. They showed up on time and were courteous. I would recommend them.
Description of Work: They came to our house and cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly M.
09/2008
1.0
carpet cleaners
  + -1 more
We are planning to sell our house and, like everyone else, were impacted by the hurricane. However, we were fortunate enough to not have any significant damage to the house, so we are proceeding ahead with getting the house on the market a couple weeks late. Stanley Steemer called to reschedule my appointment that I made 2 weeks in advance. They wanted me to wait 3 additional weeks for the appointment because of the hurricane. Their rep told me that hurricane clean up was all they can focus on and that was much more important than me selling my house. While I empathize with those who suffered a greater loss than mine, it seems to me that Stanley Steemer is more interested in capitalizing off the hurricane than servicing all of their customers. My need is significant, and I don't think Stanley Steemer gets to dictate that, so we'll go with someone else.
Description of Work: Scheduled for carpet cleaning of entire house.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Kenneth L.
09/2008
5.0
carpet cleaners
  + -1 more
They were very, very fast and they did a good job. I called them on a Friday, and they came out by Saturday afternoon. They finished the job in about 3 hours time. There was no problem at all. I was very pleased.
Description of Work: They cleaned about nine rooms and a stairway in my house. It is a huge house, about 3500 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$578

Deborah N.
08/2008
5.0
carpet cleaners
  + -1 more
I thought they were a little bit pricey, but they did a good job. They were professional and friendly. They came out on time. They had some problems with their equipment, but it was fine. Overall they were very professional.
Description of Work: They steam cleaned a rug and a condominium.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Contact information

13225 FM 529 M, Houston, TX 77041

www.steemerhouston.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 AM
Tuesday:
7:30 AM - 5:30 AM
Wednesday:
7:30 AM - 5:30 AM
Thursday:
7:30 AM - 5:30 AM
Friday:
7:30 AM - 5:30 AM
Saturday:
8:00 AM - 5:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Ceramic Tile,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Water & Smoke Damage,
Drapery Cleaning

FAQ

Stanley Steemer is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 AM

Tuesday: 7:30 AM - 5:30 AM

Wednesday: 7:30 AM - 5:30 AM

Thursday: 7:30 AM - 5:30 AM

Friday: 7:30 AM - 5:30 AM

Saturday: 8:00 AM - 5:00 AM

Stanley Steemer accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Stanley Steemer does not offer free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Floor cleaning - carpet, area rugs, tile, hardwood. Grout cleaning. Furniture & upholstery cleaning. Air duct cleaning. Water damage restoration

Contact information

13225 FM 529 M, Houston, TX 77041

www.steemerhouston.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 AM
Tuesday:
7:30 AM - 5:30 AM
Wednesday:
7:30 AM - 5:30 AM
Thursday:
7:30 AM - 5:30 AM
Friday:
7:30 AM - 5:30 AM
Saturday:
8:00 AM - 5:00 AM