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Sara's Garage Doors

Garage Doors, Doors, Fencing Driveway Gates

About us

Sara's Garage Door (also owns Crown Overhead Doors), is an A+ Better Business Bureau member, has been in the Houston garage door repair & replacement business since 1991, expanding in 2000 to our new Crown Business Park facility, complete with showroom, corporate office and extensive warehouse for all of your garage door installaiton, repair & maintenance needs in the Houston area. We specialize in commercial and residential garage doors and automatic garage door openers and carry chain, screw & belt drives, along with jack shaft openers suited to your specifications. Since our inception, we count over 100,000 satisfied customers. For our customer's convenience, we operate 24/7. We never close and never apply extra charges for weekends and holidays. Sara's Garage Door prides itself in courteous customer service, convenience and complete satisfaction. Our senior citizens are offered Senior Citizen discounts. Our large fleet of professional installers, repairmen and technicians boast decades of combined experience and technology. We are pleased to provide fast, dependable & reliable response time with one-hour service always available on all makes, models & brands in addition to being an Authorized Dealer for many manufacturers. Our broad service area includes the Greater Houston area and all surrounding communities, but we are always available to go anywhere any time you send us within 100 miles. Sara's Garage Door carries an extensive line of spare parts, including all types of remote controls, steel, slat & wood door sections as well as commercial replacement parts. Visit our showroom for displays, warehouse or over-the-counter sales Monday thru Saturday where our professional staff stands ready to provide expert advice. Ask us about our full line of roll/up and overhead doors, openers, gates, automatic gate openers and entry doors in a wide inventory of standard sizes for both commercial and residential needs. We also appreciate requests for special orders and custom sizes, with short delivery dates. With competitive, fair prices, Sara's Garage Door will always beat our competitors' quotes. Our full line of products include only the most trusted brands, such as: Chamberlain, LiftMaster, Genie, Able, Amarr, Wayne Dalton, Janus, Windsor Clopay, Raynor, Linear, DBCI, Apollo, Elite, and others.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

24/7 Free Estimate -Commercial / Residential Garage Doors / Gates /Fence

Services we don't offer

Ask for details

Amenities

Senior Discount

$20

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.594 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
6%
3
7%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.4
responsiveness
4.7
punctuality
4.7
Showing 51-75 of 94 reviews

WAYNE T.
07/2007
5.0
garage doors
  + -1 more
I am satisfied with everything that Crown did for me. He fixed and tuned up everything. While he was tuning up the door the spring popped off and that needed replaced so I had to buy a new one but it would have broken anyway because it was 25 years old. The guy knew what he was doing.
Description of Work: Crown replaced the motor in my garage door and replaced two of the wheels on the door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Patricia T.
07/2007
5.0
garage doors
  + -1 more
Great experience. I would not hesitate to recommend them to my friends--in fact I already have.
Description of Work: I had new garage doors and openers installed a couple years ago. The workers that installed them were in a hurry, left a sloppy work site and didn't properly attach some of the wiring. They did not install the external keypad--just sort of handed it to me on the way out. One door opener stopped working after only a few months. Unfortunately, I did not get around to repairing it while still under warranty. I called Crown Doors to come out to repair the opener. They came out yesterday, found that the motor was burned out. I ended up deciding to replace both openers with a completely different (and better) type. The installation crew came back later that day and in less than an hour had everything complete. The wires were properly attached to the ceiling and walls and the site cleaned up. They mounted the key pad and even programmed the remote opener in my car. They were courteous and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$970

ACHIM H.
06/2007
5.0
garage doors
  + -1 more
I was not happy with them, because they charged by the hour and I felt that it should have been less expensive. I did not however, have a problem with work they did.
Description of Work: They fixed a default cable on my two car garage door. The job took about a half an hour to complete.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

ROGER B.
01/2007
5.0
garage doors
  + -1 more
Prompt to my phone call. Technician showed up on time within 3 hours of my initial call. Pointed out problems, explained possible courses of action with attendant costs, warranties and consequences of each action. Work was completed in about 2 hours. Thoroughly explained operation. Cleaned up all material and waste. Very good job.
Description of Work: Replaced broken door spring and replaced burnt-out motor with new larger one: upgraded system from chain drive to belt drive (quieter; longer warranty). Also installed new sensors and switches, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

MICHELLE B.
12/2006
5.0
garage doors
  + -1 more
We called; the repairman Matt arrived the next morning five minutes early. An excellent transaction all the way around. Happily provided us with senior citizen discount.
Description of Work: The automatic garage door had flown off the track and was hanging in pieces. The repair was done, the door was tuned up, and we were told how to avoid problems in future. Who knew you have to lubricate the tracks? We were never told that by the original installer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

RITA L.
10/2006
5.0
garage doors
  + -1 more
They tuned up and lubricated the door. He also noticed a light bulb that had burned out and replaced it for me, which was great because it would have been a big pain for me to do. They did really good work. They were on time and pleasant. I was very pleased.
Description of Work: They fixed my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$281

ANNE D.
10/2006
5.0
garage doors
  + -1 more
I called Crown to set up an appointment for service. Miguel and his coworker arrived within one hour of the call. They determined within 10 minutes what the problem was, gave me the cost, and fixed the door. In addition to fixing the problem, Miguel also lubricated the other door (which was not broken), and offered to program the remote button in my vehicle to operate the door, without my asking. The men were very professional and very efficient. Nice job.
Description of Work: Crown adjusted garage door opener, performed gear tune-up, and adjusted the tracks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

MARY G.
10/2006
5.0
garage doors
  + -1 more
My overall experience was excellent. Miguel "the service person" was polite, professional and prompt. He also made sure I understood how to lock the door and manually turn off the light. I told him earlier "I just don't touch the panel, because I don't understand it". He stayed to make sure I understood the features of it.
Description of Work: Our garage door electrical cord was broken, one of our openers did not work, and we needed a new code because it was the same frequency as one of our neighbors. He replaced the cord, fixed the older opener, and put the new codes in both openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Richard S.
09/2006
5.0
garage doors
  + -1 more
Came when they said they would (within 30 minutes!), explained what needed to be done, gave me an estimate, and completed the work in a very timely manner for the price estimated.
Description of Work: Replaced two springs, replaced all rollers, straightened rail, and lubricated.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

08/2006
5.0
garage doors
  + -1 more
Very prompt. They offered to come as soon as I called. They came out in the rain and were excellent to work with.
Description of Work: They put in a new garage door system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$346

ROBERT F.
08/2006
5.0
garage doors
  + -1 more
Although they were a little pricey, they came did the job within a couple of hours of calling. They did excellent work and I would call them again.
Description of Work: They replaced a spring after hours, the same evening.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

BARBARA B.
07/2006
5.0
garage doors
  + -1 more
It was impressive that a real person answered the phone right away and I didn t have to leave a message. They were professional and quoted a price on the phone. Others were $200-300 more. My garage door opener was very old and the plug for it was not in the ceiling. So, I was a little surprised when I was told that I needed an extension cord to use the opener. Other than having to deal with that myself, everything went smoothly.
Description of Work: Replaced garage door and opener.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$693

MARCI M.
07/2006
5.0
garage doors
  + -1 more
Very pleasant. Would use services again.
Description of Work: Reinforced door where arm was coming off and reconditioned. We have a custom made door, and they suggested how to fix it instead of replacing it. Showed up within one hour of call.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DENNIS D.
07/2006
5.0
garage doors
  + -1 more
Crown telephone person said technician would arrive within an hour, and he did. Quickly diagnosed the problem and completed all work in about 2-1/2 hours. Technician (Teo) was polite and appeared knowledgeable. He also cleaned up the work area and took the old garage door opener with him. The price for the door opener ($460) and the new rollers ($99) seemed a little high, but I didn't want to wait for a competitive bid.
Description of Work: Replaced garage door opener and door rollers; adjusted door tracks; and repaired loose bottom door seal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$605

MICHAEL O.
06/2006
5.0
garage doors
  + -1 more
Outstanding. They were here in less than 1 hour from my call and finished the whole job in one hour (both springs and the new bearings). Clean, courteous, and professional. I am pleased with all of their recommendations.
Description of Work: Initial call was for a broken garage door spring. Their phone estimate was $96 and the technician confirmed that on arrival. I took the recommended upgrade for a second spring which will increase the life of the door and I also had them install new bearings on the door. Although adding the second spring doubled the cost, I was happy to pay it in order to have redundancy for opening the door. In addition, while the bearings were $90 they greatly improved the action on the door and it is now practically silent. So total cost was $100 - required for minimum fix, $100 for the extra spring, and $100 for the new bearings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$306

CHRISTOPHER K.
05/2006
5.0
garage doors
  + -1 more
I was very pleased with the service. The came within an hour after I called and finished the job in less than an hour. When giving me the quote to fix the spring, the repair man recommended I replace the 10 wheels on the door for $10 each. I agreed but felt uncomfortable agreeing to something more than what I originally called for, like paying for more when getting a discount car oil change. Also what I thought was tax, I saw later on the bill was a 3 year part and 1 month labor warranty for $19.38. That seems high and I think now, ought to have been included in the original price. The total price seems high, ($135 for the spring repair, $100 for the wheels) especially now that I look at a lot of the other comments for the same repair. I should have read many more comments for spring repairs (can others really replace the spring for $54?). However I was very happy to have the door fixed in less than two hours from my first call. I would hire them again but check the prices first.
Description of Work: The spring was broken on my garage door. The repair man also recommended replacing the wheels and that was also done.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254.38

DEILA Z.
02/2006
5.0
garage doors
  + -1 more
Crown Door Service Company is a very professional company in my opinion. I feel that they are extremely helpful as they answered any questions that I asked of them, no matter how dumb the question was they didn't catch an attitude about it. They are very reasonable about their prices and they always call and check to see if everything is in good working condition.
Description of Work: They fixed some hinges on my two garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

02/2006
5.0
garage doors
  + -1 more
All Star Overhead Door did an excellent job with the garage door and putting in the opener. The workers were very professional and even gave me a senior citizen discount. All the material was brand new so it runs really good. I am completely satisfied with the workmanship and the company as a whole.
Description of Work: They installed a new garage door in my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

PAULA S.
02/2006
5.0
garage doors
  + -1 more
My experience with Crown door was excellent from beginning to end. The salesperson I spoke to initially quoted me the right price for the right door for my house. The serviceman arrived on time (a little early, even) and did a great job even though the door he had to take down was much heavier than usual and my garage was full of junk that had to be moved around for him to work. When I had a question about how something worked the next day, the serviceman stopped by free of charge and answered my question. I had a great experience with this company.
Description of Work: When I called this company for a quote, they gave me a price that was 1/3 the price of the last company that had come to my house to replace my garage door. I told them that sounded great and asked when they could schedule me in, they said they could be here within the hour!!! That was too soon for me, so they came 4 hours later. I got my quote, my great price and my garage door all in the same day! Also, when my housekeeper disconnected something on the door opener the next day, I called them and they came over within 2 hours and showed me what had happened at no charge. They stood by their work and the quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

12/2005
5.0
garage doors
  + -1 more
Crown Door Specialist was very quick and efficient in fixing my garage door. There was a spring in the garage door that must have broke. Crown replaced the spring for me and helped me with a few other minor things with the door. The service man was very professional and helpful in getting my door working properly again. I will call them again if I am in need of any assistance with any of the doors in my home or garage.
Description of Work: My garage door was not working properly so I called Crown Door Specialists and they replaced a missing spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

DON M.
08/2005
5.0
garage doors
  + -1 more
SHOWED UP ON TIME. COURTEOUS. A LITTLE DIFFICULT TO UNDERSTAND AT TIMES. COMPLETED JOB QUICKLY AND EFFICIENTLY (WITHIN AN HOUR). GARAGE DOOR RETURNED TO GOOD WORKING CONDITION.
Description of Work: REPLACE GARAGE DOOR SPRING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206.75

MARY ANNE G.
06/2005
3.0
garage doors
  + -1 more
THE PEOPLE IN THE SHOW ROOM WERE VERY NICE. THE TELEPHONE PEOPLE WERE POLITE, AND THE MANAGER WAS CONCERNED. THE INSTALLER WAS OK.
Description of Work: AN INSTALLER CAME AND INSTALLED A NEW GARAGE DOOR. HE TOOK DOWN THE OLD DOOR AND HAULED IT AWAY. HE PUT UP THE NEW DOOR. WE ASKED HIM TO LOOK AND SEE IF HE COULD HOOK IT UP TO OUR AUTO DOOR OPENER. HE DID NOT. HE LEFT A TERRIBLE MESS, BOLTS, NUTS, WIRES, AND THINGS ALL OVER THE GARAGE FLOOR. AFTER A CALL TO THE MANAGER AN OLDER INSTALLER SHOWED UP AND WAS ABLE TO GET THE DOOR HOOKED UP.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$500

SUSANNE E.
05/2005
5.0
garage doors
  + -1 more
PEOPLE ON TIME AND WHEN A CRACK WAS FOUND IN ONE OF THE DOORS, THEY REPLACED THE PANEL THE NEXT DAY.
Description of Work: REPLACED BOTTOM GARAGE DOOR PANELS, 2 WOODEN DOORS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395.57

JANE S.
03/2005
5.0
garage doors
  + -1 more
WHEN I FIRST CALLED THEM, THEY SAID THEY WOULD BE HERE WITHIN THE HOUR. HE GOT HERE ABOUT 1 HR. 15 MINS. LATER. IT TOOK HIM APPROX. 30 MINS. TO FIX THE DOOR. HE WAS VERY CONGENIAL AND PROFESSIONAL. I DON'T KNOW IF THE PRICE IS STANDARD FOR THIS TYPE OF WORK.
Description of Work: MY GARAGE DOOR DID NOT RAISE PROPERLY. THE TECHNICIAN CHANGED THE SPRINGS WHICH HAD BROKEN.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254.89

CHRIS M.
11/2004
5.0
garage doors
  + -1 more
AS REPORTED BY OTHERS THE SERVICEMAN WAS LATE, BUT HE DID CALL TO SAY HE WOULD BE, AND AS REPORTED BY OTHERS IT SEEMED LIKE A LOT OF MONEY FOR THE TIME SPENT. I FIGURED I WAS PAYING FOR HIS EXPERTISE AND NOT JUST THE PARTS. PER HIM I COULD BUY THE SPRINGS AT HOME DEPOT, BUT THEY MAY NOT HAVE BEEN THE RIGHT SPRINGS. IF YOU ARE LUCKY JOE WILL BE YOUR SERVICEMAN. OVERALL IT WAS A GOOD JOB.
Description of Work: REPLACED BOTH SPRINGS, RE-ALIGNED, AND ALL TRACKS REBALANCED AND LUBRICATED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$252

Contact information

5475 Same Houston Parkway, Houston, TX 77041

http://www.sarasgaragedoors.com/

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Fencing Driveway Gates

FAQ

Sara's Garage Doors is currently rated 4.5 overall out of 5.

Sunday: 6:00 AM - 11:30 PM

Monday: 6:00 AM - 11:30 PM

Tuesday: 6:00 AM - 11:30 PM

Wednesday: 6:00 AM - 11:30 PM

Thursday: 6:00 AM - 11:30 PM

Friday: 6:00 AM - 11:30 PM

Saturday: 6:00 AM - 11:30 PM

Sara's Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Sara's Garage Doors does not offer free project estimates.
Yes, Sara's Garage Doors offers eco-friendly accreditations.
No, Sara's Garage Doors does not offer a senior discount.
Yes, Sara's Garage Doors offers emergency services.
No, Sara's Garage Doors does not offer warranties.
Sara's Garage Doors offers the following services: 24/7 Free Estimate -Commercial / Residential Garage Doors / Gates /Fence
Ask for details

Contact information

5475 Same Houston Parkway, Houston, TX 77041

http://www.sarasgaragedoors.com/

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM