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Sara's Garage Doors

Garage Doors, Doors, Fencing Driveway Gates

About us

Sara's Garage Door (also owns Crown Overhead Doors), is an A+ Better Business Bureau member, has been in the Houston garage door repair & replacement business since 1991, expanding in 2000 to our new Crown Business Park facility, complete with showroom, corporate office and extensive warehouse for all of your garage door installaiton, repair & maintenance needs in the Houston area. We specialize in commercial and residential garage doors and automatic garage door openers and carry chain, screw & belt drives, along with jack shaft openers suited to your specifications. Since our inception, we count over 100,000 satisfied customers. For our customer's convenience, we operate 24/7. We never close and never apply extra charges for weekends and holidays. Sara's Garage Door prides itself in courteous customer service, convenience and complete satisfaction. Our senior citizens are offered Senior Citizen discounts. Our large fleet of professional installers, repairmen and technicians boast decades of combined experience and technology. We are pleased to provide fast, dependable & reliable response time with one-hour service always available on all makes, models & brands in addition to being an Authorized Dealer for many manufacturers. Our broad service area includes the Greater Houston area and all surrounding communities, but we are always available to go anywhere any time you send us within 100 miles. Sara's Garage Door carries an extensive line of spare parts, including all types of remote controls, steel, slat & wood door sections as well as commercial replacement parts. Visit our showroom for displays, warehouse or over-the-counter sales Monday thru Saturday where our professional staff stands ready to provide expert advice. Ask us about our full line of roll/up and overhead doors, openers, gates, automatic gate openers and entry doors in a wide inventory of standard sizes for both commercial and residential needs. We also appreciate requests for special orders and custom sizes, with short delivery dates. With competitive, fair prices, Sara's Garage Door will always beat our competitors' quotes. Our full line of products include only the most trusted brands, such as: Chamberlain, LiftMaster, Genie, Able, Amarr, Wayne Dalton, Janus, Windsor Clopay, Raynor, Linear, DBCI, Apollo, Elite, and others.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

24/7 Free Estimate -Commercial / Residential Garage Doors / Gates /Fence

Services we don't offer

Ask for details

Amenities

Senior Discount

$20

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.594 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
6%
3
7%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.4
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 94 reviews

Ewa R.
06/2014
5.0
garage doors
  + -1 more
It was a good service for the money spent.
Description of Work: Purchased a Big Deal. They performed Garage Door Lubrication, Tune-up & Roller Replacement!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

Response from Sara's Garage Doors
Thank You So Much

Sam N.
06/2014
1.0
garage doors
  + -1 more
The service person started claiming that the 10 year old rollers were not working good. Said that all 10 rollers had to be replaced and there was a cost of $180. I asked him about the latch that was broken. He wanted additional 60 for that. I did not see anything wrong with the roller motion. Told him that to give a quote and that I will seek a second opinion. Started pressure tactic - other service providers will want to replace door, they will charge you more, etc. etc. Told him to give a quote and he started negotiating. Came down to $180 for the entire service. I wanted the job completed. I would have to spend time getting other provider. But was not sure of the rollers were bad. It was just 10 years. So, I said yes. When he removed the rollers, I found the rollers were rotating smoothly. But what upset me even more is that when he put the latch, he did not put the nuts. He told me that those were not necessary!!! I asked him to put the nuts. He did. He performed the lubrication jobs correctly from what I could see.
Description of Work: Called the provider to fix a the latch to hold the door and the chain together. Small job, probably $65 service.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$180

Response from Sara's Garage Doors
Hello Sir, We have no record doing any thing for you i think you must be confuse making a claim with wrong company please provide us job invoice or work order our company policy is Free Estimate no pressure you refuse service we leave no charge Thanks please provide us a record we take action Thanks

Jennifer G.
05/2014
3.0
garage doors
  + -1 more
Arrived three hours late, we called several times to get updates on the time. Charged $300 more than quoted over the phone. Serviceman was polite and quick but we felt baited and switched.
Description of Work: Replaced springs and rollers on garage door.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$600

Response from Sara's Garage Doors
Hello Dear Customer , We apologize for being late due to Freeway Traffic and construction we offer Free Estimate when Raul Technician arrived you already has a price from other company for $700 we gave you the price for regular door but when tech arrived he noticed you have heavy duty certified windload door he gave you the price$600 you ok because was $100 cheaper then other company after your approval he perform the job if you refuse we leave no charge no pressure still if you call us next time we give you $50.00 discount Thanks

Joyce R.
04/2014
5.0
garage doors, doors
  + 0 more
They arrived on time and started the work right away. They were friendly and hard working. The job was complete in a few hours. I'm short so they added a rope to the bottom of the doors so I could reach it. Everything was cleaned up and hauled away before they left. GREAT JOB! Thank you Bonnie
Description of Work: Removed 2 old garage doors and tracks. Added to existing door frames. Installed new tracks and doors. Hauled away all debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Sara's Garage Doors
Thank you so much for kind words and giving us the opportunity please refer us to your family and friends

Thomas B.
03/2014
5.0
garage doors
  + -1 more
It was an Angie's List Big Deal that I purchased. There were no extra charges. One of the things my husband was so impressed about was that it was pretty reasonable. We had really good results. They were very good and very efficient. I actually didn't come in contact with them but my husband did, and I know that he said that they were pretty good to work with. They were very professional.
Description of Work: Sara's Garage Doors fixed the problem with our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Sara's Garage Doors
Dear Customer , Thank you so much for the complements please refer us top your friends and we do our best Thanks

DEBORA C.
03/2014
5.0
garage doors
  + -1 more
I purchased an Angie's List Big Deal for this service and it went fine. I liked what they did. They arrived when they said they would, did the job, were not here very long and everything works great. It stopped squeaking when they left so that is great. My interaction with the provider is fine; there is nothing spectacular to say one way or the other.
Description of Work: I used Sara's Garage Doors for a garage door tune up. They came, lubricated all the surfaces and replaced all the rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Sara's Garage Doors
Dear Customer , Thanks for the opportunity we do our best to provide best services to our customers please call us for future services 713-466-4335 Thanks

Steven S.
02/2014
5.0
garage doors
  + -1 more
One was found to have a failed bearing which was replaced on the spot at a minimal charge. The technician gave me a good overall assessment of the condition of my 10 year old openers. The price and quality were great.
Description of Work: I had a complete servicing of two garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Andrea F.
01/2014
5.0
garage doors
  + -1 more
I called the company, they promptly scheduled me and had a technician arrive within an hour. There was some confusion of what I had ordered, and we clarified the order and the company worked with me and agreed to satisfy my request. The technician was very professional and informative and walked me through how to "sync" additional items on the motor/ controller. He even suggested how I can maintain my garage door better and recommended I purchase a product "at Home Depot" to save the cost, which I was impressed that he didn't try to sell me something at an elevated cost. Lastly, as advertised, I was able to pay via credit card.
Description of Work: Installed a new motor and rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Ledzung K.
01/2014
5.0
garage doors
  + -1 more
The worker was good and he did exactly what the deal stated. I asked for an estimate for replacing the garage door, but I thought their prices were higher than some other providers.
Description of Work: I purchased a Big Deal from this company for: $85 Garage Door Tune-Up and Roller Replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$85

dennis T.
01/2014
5.0
garage doors
  + -1 more
It turned out great. The guy did a good job. The price was okay. I would use them again.
Description of Work: Sara's Garage Doors replaced a cable and did a tune-up. I did purchase a big deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Meghan F.
01/2014
3.0
garage doors
  + -1 more
I just don't think their service did much good. They came out a few months ago to do the work. They were professional, they sold me some extra ad-ons, I spent a lot of money and I don't think the door is working right.
Description of Work: I purchased a Big Deal coupon from Sara's Garage Doors for garage door servicing.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$35

Adam O.
01/2014
2.0
garage doors
  + -1 more
I didn't care much for them. They came out and they were only interested in doing exactly what was quoted. I asked them about some other things and they promptly told me that that wasn't in the price, but he didn't seem interested in anything else, so I just blew them off and we let them do whatever we bought the deal for. They were unresponsive when I asked them for something else, but they were right away to run over and do the $85 job.
Description of Work: I have used a Big Deal for Sara's Garage Doors.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$85

Brian G.
01/2014
3.0
garage doors
  + -1 more
It was mediocre. There were no additional charges. They also suggested that I buy a new garage door which I didn't. I haven't used them before. The house is only 5 years old. It seems to be working most of the time but sometimes it just lets me down. Maybe I will replace it. They hadn't really fixed it and make it run better than before. We've had someone before and they've made the biggest improvement to how quiet it has been. Even though they came, fixed it and came back a week later because it still has this problem of sometimes not willing to close. We have to do it by hand. We still have the problem. They came at a time they said they were going to come. They seemed fairly knowledgeable but they didn't solve my problem.
Description of Work: I purchased a big deal for Sara's Garage Doors. They assessed it and maybe tightened the chains and lubricated it.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$85

Dianne F.
01/2014
4.0
garage doors
  + -1 more
Upon arrival the repairman said ... So you need new rollers?? I said I ordered a garage door evaluation that came from Angie's List, I was not specific about what might be needed.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$99

Dave J.
01/2014
5.0
garage doors
  + -1 more
The guy who came out was great! We had a little problem communicating, but he showed up at my front door to identify himself and went right to work. I asked him to do some extra things which he did and charged me $50-$60 additionally, but I thought that was a fair increase. He did some aligning work for me. My garage door works like brand new now!
Description of Work: I purchased a $85 Big Deal for a Garage Door Tune-Up and Roller Replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Robert R.
01/2014
3.0
garage doors
  + -1 more
Basic quickie service that seemed to correct the problem (slipped cable tension), but a couple of days later it happened again.
Description of Work: I used SARA'S GARAGE DOORS

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
punctuality
5.0

$85

MAE T.
12/2013
1.0
garage doors
  + -1 more
I feel like I over paid, because when they came out they upgraded me to the more expensive deal. Instead of doing the tune of the existing garage door; but they just installed a new one. They told me that they were giving me a discount, but they didn't and I was over charged; there was no discount. I think the prices were offering on Angie’s List I feel like they were not deals at all. I thought this deal was a Big Rip Off. Also, they used 2 different names on Angie's List, but it is the same company.
Description of Work: I purchase a Big Deal from this provider for $85 for garage door tune-up and roller replacement.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
punctuality
4.0

$500

Travis W.
12/2013
5.0
garage doors
  + -1 more
I hired them to replace rollers for the garage door. I then needed them to connect cables and rewind the springs. They did it all in great time and their pricing was fair.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Carlos C.
12/2013
5.0
garage doors
  + -1 more
Very Professional, did his job very well and arrived on time
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachel S.
12/2013
5.0
garage doors
  + -1 more
They showed up on time and tuned up my garage door. We discussed the function of my garage door and motor. They gave me sound advice without breaking the bank. I will absolutely use them in the future.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Kassandra C.
12/2013
5.0
garage doors
  + -1 more
The technicians showed up on time and completed the work quickly, in about 20 minutes. The garage door is opening/closing much more smoothly and quietly than it was before the service. This work was purchased via a "big deal". I would say it was definitely worth the amount paid at the big deal price, but not the full price. Given this am glad for the big deal opportunity.
Description of Work: I used Sara's Garage Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Robert B.
12/2013
5.0
garage doors
  + -1 more
There were there on time. They performed the work quickly and efficiently. The door is very quiet now and works very well. I would use them again, no problem. I priced doing this work myself and found the price almost equal to doing it myself. They did a great job basically for the same money.
Description of Work: They performed the special, replace rollers, lubricate and adjust garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Scott W.
11/2013
5.0
garage doors
  + -1 more
They arrived early and quickly diagnosed the problem and made the repairs.
Description of Work: Provider replaced rollers. door now operates quieter and more smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patrick K.
10/2013
5.0
garage doors
  + -1 more
It went well. I purchased the $85 Garage Door Tune-Up and Roller Replacement deal today from Angie's Deal and gave them a call for an appointment. Surprisingly, they were able to come on the same day. The repair guys were courteous and professional. They came promptly and got to work. Of course, as expected, they found more problems with my garage door which had not been serviced since we moved in about 7 years ago. The cable was apparently thinned out. They quoted $69 for the replacement and later did I realize that the labor cost was not included. That was ok since I don't have the luxury of time to obtain more quotes. As mentioned by previous reviewers, they also charged extra for tax as well. Overall, I am happy with their service and may consider using them again in the future.
Description of Work: Inspection of garage door, $85 Garage Door Tune-Up and Roller Replacement offered by Angie's Deals, garage door cable replacement, labor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

PY L.
10/2013
1.0
garage doors
  + -1 more
The rep who came out did not know that the rollers were apart of the Big Deal. He called his office and they clarified that the rollers were free. I payed extra for another garage door to be worked on. They bent the rails that the rollers went into to take the rollers out. They never bent the rails back and I had to do it myself and it took me about 3 hours to do so. I was also expecting a tune up for my door but the assessment was never given to me. I asked him to adjust the spring for my garage door and he said that he would not regarding the fact that if he was injured then I would be responsible. He did try to up-sell me on a new garage door opener which mine is working fine so I declined the offer.
Description of Work: Purchased a Big Deal garage door tune up and roller replacement.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$170

Contact information

5475 Same Houston Parkway, Houston, TX 77041

http://www.sarasgaragedoors.com/

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Fencing Driveway Gates

FAQ

Sara's Garage Doors is currently rated 4.5 overall out of 5.

Sunday: 6:00 AM - 11:30 PM

Monday: 6:00 AM - 11:30 PM

Tuesday: 6:00 AM - 11:30 PM

Wednesday: 6:00 AM - 11:30 PM

Thursday: 6:00 AM - 11:30 PM

Friday: 6:00 AM - 11:30 PM

Saturday: 6:00 AM - 11:30 PM

Sara's Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Sara's Garage Doors does not offer free project estimates.
Yes, Sara's Garage Doors offers eco-friendly accreditations.
No, Sara's Garage Doors does not offer a senior discount.
Yes, Sara's Garage Doors offers emergency services.
No, Sara's Garage Doors does not offer warranties.
Sara's Garage Doors offers the following services: 24/7 Free Estimate -Commercial / Residential Garage Doors / Gates /Fence
Ask for details

Contact information

5475 Same Houston Parkway, Houston, TX 77041

http://www.sarasgaragedoors.com/

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM