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Santhoff Plumbing Company Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Operating in Houston since 1974, Santhoff Plumbing has proven to be a valued commodity in the Houston area. Staffed with master plumbers, including owner/operator Joe Santhoff, Santhoff Plumbing has made customer safety and satisfaction the top priorities of its business model. Going above and beyond the requirements of a typical service call, Santhoff Plumbing beams pride in knowing that they leave no stone unturned when a customer is having either a plumbing crisis or a small leak.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Water, gas & sewer repair & reroute, smoke test for sewer gas smells, water heaters, tank less, stoppage, toilet, broken pipes replacement, hydro jet, video camera & electronic drain tracking , Hydrostatic test, garbage disposals, modern drain cleaning & leak detection. Residential and commercial remodeling.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 76-100 of 110 reviews

Margaret M.
03/2020
5.0
plumbing, drain cleaning
  + 0 more
great.. good company
Description of Work: replace main water line with pex tubing

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Erin P.
08/2019
5.0
plumbing
  + -1 more
Fine and it was a good experience.
Description of Work: They unclogged the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

bruce E.
07/2019
1.0
plumbing
  + -1 more
They never called me!!!
Description of Work: Drain pipe repair
Rating CategoryRating out of 5

Clarinda C.
08/2018
5.0
plumbing
  + -1 more
great job, quick
Description of Work: faucet repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$0.01

Penny G.
08/2017
5.0
plumbing
  + -1 more
Went great
Description of Work: Had all the pipes underground redone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Herman K.
05/2017
5.0
plumbing
  + -1 more
Very well. Work done on time, etc.
Description of Work: Drain pipes under home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

susy W.
03/2017
5.0
plumbing
  + -1 more
Great job as expected
Description of Work: Re-plumb bathroom faucets, replace existing faucet fittings connections to main line. Plumb in sinks to drain pipe

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$684

Rachael H.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Unclogged and repaired drain. Did a great job. This was the second time we have used the for a plumbing issue. Will use them of all our plumbing issues now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244

Ken G.
07/2016
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Wendy V.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nate M.
01/2016
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: They take care of any plumbing or drain cleaning needs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kurt B.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced leaking pipe. Leak occurred on a Saturday. They came out quickly and fixed. Very responsive and professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Max G.
05/2015
5.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: Replaced kitchen faucet including parts and rebuilt Toto Toile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Judith P.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: arrived on-time, explained and discussed everything with me. did a great job. will definitely use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Carlos C.
05/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew B.
07/2010
3.0
plumbing
  + -1 more
Santhoff replaced a burned out garbage disposal. Everything worked well, we thought the job was done, until 1 month later, the disposal suddenly dropped off the bottom of the sink and my kitchen flooded. The disposal did not seem to be broken, only poor installation. I called them and they agreed to come fix it. Luckily, they came in about 2 hours and fixed it.
Description of Work: Santhoff replaced a burned out garbage disposal.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$540

Response from Santhoff Plumbing Company Inc
The original work was actually completed over a year ago. Sometimes if the disposal is not properly locked into place it can, vibrate lose which is what happened in this case. We provide a five year parts and labor warranty on our disposals so we did respond to his call on a Saturday, within two hours and did not charge him a thing. The owner then followed up with the customer the following work day to ensure we handled the situation properly and that the customer was completly satisfied.

Brenda R.
02/2010
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
Santhoff Plumbing will take care of all your plumbing needs.
Description of Work: My water heater was leaking. I called Santhoff Plumbing and they arrived in ten minutes. The plumber replaced the pipes and the leak stopped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hollis H.
04/2009
5.0
drain cleaning, plumbing
  + 0 more
I thought they did a good job. They were good at communicating with me about what was going on. One thing took a while to get fixed, but they kept back to tell me about why it was taking so long. They kept me informed and in the loop.
Description of Work: They repaired a drain in my sink as well as a faucet in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

mark M.
06/2008
5.0
drain cleaning, plumbing
  + 0 more
It went well overall, though Santhoff's prices are high. I had purchased contemporary vessel sinks and faucets on an on-line auction but they came with no installation instructions plus some of the parts were missing or damaged. I had a hard time finding a plumber who would even help with this project. James was extremely professional, patient and knowledgeable. He took the time to explain issues and made an extra trip to obtain a missing part. He cut holes in new laminate counter-tops when the counter-top installers couldn't do the job and made sure I was happy with the placement. When there was a scheduling issue, his father called to explain and followed up promptly with a new appointment date. I did not use their services for a basic kitchen sink and disposal installation, as the bid came back at more than twice the price of another plumber. But it was worth the price for the vessel sink and faucet installs-James knew what we was doing and established my trust in that.
Description of Work: I had two vessel sinks and custom faucets installed in new bath counter-tops, plus a problem with water pressure and new shower head addressed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Aisha C.
06/2008
5.0
drain cleaning, gas leak repair, plumbing, water heater repair
  + 2 more
GREAT! Two young men were courteous and professional, showed up on time, performed work within estimated costs. Worked the whole time they were here. Protected interior floors. They had all the parts needed on their truck. I had decided to have all the plumbing in the attic checked before having new insulation blown in and the $100 it cost me to have the lines checked was well worth it in peace of mind. I will definitely call Santhoff again when I need plumbing done.
Description of Work: Installed new gas line from water heater to new dryer location, extended dryer vent, replaced existing dryer vent line, installed new hot and cold hose bibs at washer, removed old saddle valve, cleaned 2" washer drain from roof with sink machine approx 30 ft and tested drainage, investigated and uncovered all horizontal galvanized piping in attic to find no pinhole leaks or suspicious spots in piping at this time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$965

MARSHA K.
08/2007
4.0
plumbing
  + -1 more
They were expensive but they did do what they said they would do in a timely manner.
Description of Work: They installed a new toilet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$900

J M.
07/2007
5.0
plumbing
  + -1 more
Santhoff Plumbing is all business and no play. He gets his work done and cleans up after himself well. He may not be the cheapest but he is very good at what he does. I highly recommend him and thank Angie's List for referring him.
Description of Work: We had a leak in the shower handles of one of our bathrooms. Santhoff Plumbing had it fixed in no time. It needed new washers and grommets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Kelsey S.
06/2007
5.0
plumbing
  + -1 more
We came home after being out-of-town for 5 days to discover the flex water line feeding into the water heater had continuously leaked while we were gone. Floor and nearby welcome mat were wet. I called Santhoff immediately. They had a crew in the area. They replaced the flex water line feeding into the hot water heater. Repair person said sometimes the seal inside the flex line is bad. The problem was fixed within 30 minutes of discovering it. This was a warranted repair from a hot water heater installed in April 2006; therefore the cost was $0.
Description of Work: Replacement of a flex water line feeding into a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GRACE H.
03/2007
2.0
plumbing
  + -1 more
Terrible problems with scheduling and getting their stories straight.Did not tell me charge for estimate.Later was told they would deduct from price of job.They did not;called to request a refund,was told they would mail it to me.Couple of times was told only way to ensure a specific appointment was to take "first call".Never came at "first call" or called to let me know there were delays.Was required to use their tile person to get five year warranty on shower pan.Tile person's workers did decent job on inside of stall-outside unsightly. Scott Arnold the tile man redid job himself-even worse.In phone conversation,Santhoff yelled and screamed that I was giving tile man hard time (because I insisted he fix hole he put in wall).Had to appease him w/reminder plumbing job was OK.And no, I will NOT get my estimate refund.If I wanted it back,I "should have signed up for the job at the time the estimate was given".
Description of Work: Shower pan installed. James was courteous and professional-cleaned up after himself. Very satisfied with work. His father Joseph Santhoff, very friendly, initially, was concerned that he might lose a customer over scheduling and delays and also because of tile man he picked to do tile job. Came out to look at tile work and offered to buy me a shower door to compensate for the problems. Admitted he never met tile man but came highly recommended. After being very friendly and reassuring (I was actually thinking of going back to his company), Santhoff called to say I was worse customer he's ever had, called me "expletive" customer, claimed has done excellent work for 30 years. I had to remind him I had no problem with his work and had actually planned to have his son install new water heater. Because he grossly exaggerated my complaints, had to tell him all over again that plumbing and inside of shower stall OK, problems were with tile work on threshold & door frame and hole in sheetrock.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$1,500

JULIUS E.
08/2006
1.0
plumbing
  + -1 more
The guys came in and looked at it, turned off the water at the main line, did not even attempt to fix the leak, and handed me an $1800 estimate. They told me I needed a new hot water heater and gas line, a gas valve, and a vent replacing as well. The water heater was an '05 model and the problem was fixed by another company for $200.
Description of Work: I called them when I had water shooting out all over the ceiling coming from a pinhole leak in the cold water line of the water heater.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Contact information

6330 Alder Dr # 12, Houston, TX 77081

http://www.santhoffplumbingco.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Water Filtration and Softening

FAQ

Santhoff Plumbing Company Inc is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Santhoff Plumbing Company Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Santhoff Plumbing Company Inc does not offer free project estimates.
Yes, Santhoff Plumbing Company Inc offers eco-friendly accreditations.
No, Santhoff Plumbing Company Inc does not offer a senior discount.
Yes, Santhoff Plumbing Company Inc offers emergency services.
Yes, Santhoff Plumbing Company Inc offers warranties.
Santhoff Plumbing Company Inc offers the following services: Water, gas & sewer repair & reroute, smoke test for sewer gas smells, water heaters, tank less, stoppage, toilet, broken pipes replacement, hydro jet, video camera & electronic drain tracking , Hydrostatic test, garbage disposals, modern drain cleaning & leak detection. Residential and commercial remodeling.

Contact information

6330 Alder Dr # 12, Houston, TX 77081

http://www.santhoffplumbingco.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day