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Pella Windows & Doors

Windows, Doors

About us

The Pella Window and Door Showroom has the products and expertise you need for your replacement project in the Houston, Cypress, Kingwood, Spring, Tomball and The Woodlands areas. Stop by to see and touch a variety of energy-efficient windows and patio doors in full scale, including beautiful wood, low-maintenance vinyl, and durable fiberglass; and wood, fiberglass or steel entry doors. Or we can come to you for a free, no-pressure in-home consultation. Showroom Locations - 8700 Fallbrook Dr, & 1847 W Alabama in Houston. Additional website: http://www.pella.com/window-door-showrooms/Houston-77401/. Additional phone: 281-807-4222

Business highlights

99 years of trusted experience

Services we offer

Windows & Doors.

Amenities

Free Estimates
Yes
Warranties
Yes

Photos of past projects

Reviews

4.265 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
15%
3
6%
2
2%
1
15%


Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
4.2
responsiveness
4.2
punctuality
4.4
Showing 51-65 of 65 reviews

Deborah H.
04/2015
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: Replaced front door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Pella Windows & Doors
Thank you for your review! We are so pleased to hear your experience with our team was positive from start to finish. Thanks again for choosing energy-efficient Pella products. Kind regards, Pella Community Team

David B.
10/2014
3.0
replacement windows
  + -1 more
unknown
Description of Work: The installed windows are great, we've really enjoyed them trouble free for over two years. The issue we had was three different crews during the installation period. We contracted for the windows in three different groups because of the cost and time involved. The first two crews were great and did a wonderful job. The third crew was a disaster and left a very bad taste with us. | |If you get the right crew, the end product performs very well.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$16,500

Response from Pella Windows & Doors
Thank you for your review. It is our goal to continuously improve our products, service and company. We can't do that without feedback from you. Thanks again for choosing Pella products. Best regards, Pella Community Team

Mike O.
10/2014
4.0
replacement windows
  + -1 more
unknown
Description of Work: I had two Pella doors installed a year ago and one of them had gotten very hard to lock and unlock. When the service tech came out he fixed the door very quickly and very effectively. He was very professional. The repair was covered by warranty so there was no additional cost to me. The only problem I had was that it took numverous calls to Pella to get them to schedule the visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro

Response from Pella Windows & Doors
Thank you for your review. It is our goal to continuously improve our products, service and company. We can't do that without feedback from you. Thanks again for choosing Pella products. Best regards, Pella Community Team

Ron S.
10/2014
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Pella Windows & Doors
Thank you for sharing your experience with us. We work hard to ensure you find the right window or door for your home and that the service experience we provide is positive from start to finish. We’d love to see your before and after photos. Thank you again for choosing Pella products! Best regards, Pella Community Team

Lanita H.
10/2014
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: I bought new entry way door and 2 storm doors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Pella Windows & Doors
Thank you for your review! We appreciate and value your feedback. Thanks again for choosing Pella products. Kind regards, Pella Community Team

Mark J.
06/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced all windows of 2 story house with fiberglass windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Pella Windows & Doors
Thank you for your review! We appreciate you taking the time to write about your experience. Thank you again for choosing Pella products! Kind Regards, Pella Community Team

Gerry T.
05/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Had to repair the doors they had put in earlier, because they had gotten out of line. They did a nice jib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pella Windows & Doors
Thanks for the great feedback! Regards, Pella Community Team

John H.
01/2014
5.0
replacement windows
  + -1 more
All good.
Description of Work: Installed 14 double hung vinyl windows in one 8 hr day (first floor only speeds up the process).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Pella Windows & Doors
Thanks for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thank you, Wendy, Pella Community Team Follow Pella: [removed hyperlinks]

Risa Z.
09/2013
5.0
replacement windows
  + -1 more
unknown
Description of Work: They installed new windows. They did a great job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pella Windows & Doors
Hi (Removed Member Name), Thanks for sharing your feedback. We value your opinion and are happy to hear you were happy with your experience. Thanks, Cathy Lee, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors

Thomas H.
09/2013
5.0
doors
  + -1 more
unknown
Description of Work: They installed new doors on the home. They installed one front and one back door. It turned out great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pella Windows & Doors
Hi (Removed Member Name), Thanks for sharing your positive experience, and are glad to hear that you are happy with your Pella purchase. We’d love for you to connect with us and share any before and after photos you may have from your project. Thanks, Cathy Lee, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors

Joan S.
01/2012
1.0
replacement windows
  + -1 more
unknown
Description of Work: THEY DID NOT SHOW UP FOR OUR APPOINTMENT AND NEITHER DID THEY CALL TO EXPLAIN.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


cynthia D.
01/2012
4.0
replacement windows
  + -1 more
See above.
Description of Work: I got an estimate for replacement windows. After a brief period of trying to oversell me their top of the line product, the salesman finally settled down and gave me a bid for the entry level vinyl replacement windows. The price was the most favorable one I received from several companies. The salesman refrained from treating me like I was an idiot, which I appreciated. No hard sell but always promptly responsive to my calls. I am very likely to use this company when I am ready to take on this project, though the discount may not be available then.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pella Windows & Doors
Hi [member name removed], Thanks for sharing your positive experience. Best, Cathy Lee, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors

Noriko A.
10/2011
1.0
replacement windows
  + -1 more
No show on the appointed day.
Description of Work: No show on the appointed day.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Pella Windows & Doors
I have sent along your review to our customer service team, so they are made aware of your situation. If you have any additional customer service inquiries, please feel free to contact us at: 877-473-5527. Thanks for your feedback, Cathy Lee - Pella Community Team

SHARI P.
09/2011
5.0
replacement windows
  + -1 more
Seamlessly
Description of Work: Pella windows came out and provided the first estimate for new windows for my 56 year old house in Spring Branch. At the time I wanted knew I wanted fiberglass (Pella's Impervia product) windows with white on the inside and brown on the outside and only Marvin Windows had such a product. I got an estimate from the company that sells Marvin Windows. I was kind of in a limbo status on what to do because the Marvin quote was about $2,000 higher than the quote for Pella when the Pella sales representative called and said that Pella had decided to sell the product that I wanted (2-toned inside/outside) with the Impervia line. I told Todd Dimmitt we had a deal. The windows were ordered, came in earlier than they (and I) anticipated and work was scheduled. The gentlemen that installed the windows were awesome. They were extremely thorough and neat too. Cleaning up and putting up plastic to protect the rest of the house. I am extremely please with the Impervia product from Pella, the work that was done and especially happy with how my house looks. I am going to attach before and after photos (note I got a new garage door also.. but that's another review).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Pella Windows & Doors
Hi [member's name removed], Thanks for sharing your positive experience. Best, Cathy Lee, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors

Chuck F.
08/2011
5.0
replacement windows
  + -1 more
They did a great job.
Description of Work: They changed every window in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

Response from Pella Windows & Doors
Hi [member name removed], Thanks for sharing your positive experience. Best, Cathy Lee, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors
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    • 2
    • 3(current)

Contact information

1847 W Alabama, Houston, TX 77064

http://pella.com/angie

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors

FAQ

Pella Windows & Doors is currently rated 4.2 overall out of 5.
Yes, Pella Windows & Doors offers free project estimates.
No, Pella Windows & Doors does not offer eco-friendly accreditations.
No, Pella Windows & Doors does not offer a senior discount.
No, Pella Windows & Doors does not offer emergency services.
Yes, Pella Windows & Doors offers warranties.
Pella Windows & Doors offers the following services: Windows & Doors.

Contact information

1847 W Alabama, Houston, TX 77064

http://pella.com/angie