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Houston Custom Installers

Stereo and Home Theater Systems, Home Automation, Home Security Systems,

About us

Since 1998, Houston Custom Installers has not only serviced the residential market, we also cater to all your commercial audio and video needs. Businesses such as Churches, Offices, Restaurants and Bars. From the simple installation of speakers to an intricate home theater, custom security system or full home automation, one thing that is guaranteed is that we will to deliver 100%. Every single project is an opportunity for Houston Custom Installers to win delighted customers. Our remarkable performance makes us proudly announce that more than 80% of our business volume relates back to repeat customer and referrals. On most cases we can install the same or next day of order placement. Houston Custom Installers is the only company in Houston that offers a lifetime warranty on all workmanship and has 100% customer satisfaction. Whether it’s a TV install over your fireplace or on your wall with wire concealment, you can feel at rest that our Home Theater Installers will handle your job with precision and perfection.

Business highlights

27 years of trusted experience

Services we offer

Audio & video sales & installation. Home security alarms & surveillance cameras. Home automation sales, repairs, upgrades, programming & installation. Home theaters.

Services we don't offer

TV repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8131 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
2%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 26-50 of 131 reviews

Paul L.
11/2014
5.0
home theater design
  + -1 more
they did a great job. Help on the design of the room and put everything in the walls, screen, projector. Set up everything and showed me how to work everything.
Description of Work: put in a total home theater system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

H Ronald W.
10/2014
5.0
home theater design
  + -1 more
I have used them for many audio visual projects at my house. They have always been on time, very competent, reasonably priced, armed with suggestions for saving money, and courteous. I will always call them for my a/v work.
Description of Work: Installed new projector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert D.
10/2014
5.0
home theater design
  + -1 more
Delivered as promised, when promised and did a quality and responsible job
Description of Work: Install new TV and rework A/V system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Rudolph P.
10/2014
4.0
home automation, lighting
  + 0 more
The service provider was prompt and and professional. My biggest complaint is that several jobs require more than one visit because all components weren't brought as planned. Also not the cheapest solution if money is a primary factor.
Description of Work: Installed alarm panel. Installed light and fan home automation switces.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

deborah L.
10/2014
5.0
home theater design
  + -1 more
It went great. They were here all day- and at the end of the day they made sure I knew how to use the system. I will definitely recommend this company to anyone looking for a home stereo surround system. I will need additional work done once I complete my outdoor patio, and will definitely call them back!!
Description of Work: I had a home stereo surround system installed, along with audio installed outside on my patio. Jose and William did an excellent job- they showed me how to use my system before the left, and I love it!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jason W.
09/2014
5.0
home theater design
  + -1 more
They hooked everything up well, and used industry standard speaker wire.
Description of Work: Connected audio/video equipment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$439.32

Shin-Yueh L.
09/2014
5.0
home theater design
  + -1 more
We wanted to move our TV from over the fireplace to an adjacent wall and add a soundbar. We thought there would need to be invasive wiring to be run, but they gave great advice to try out the Uverse wireless receiver instead which saved a lot of money. Everyone was courteous and professional. The service itself was on-time, well-done, and everything was explained to me. The mount they used was great -- slim profile and sturdy with locking capability. Very satisfied with their work and especially the fact that didn't try to upsell me on something I didn't want.
Description of Work: Advised on best way to move TV from over the fireplace to an adjacent wall given our needs. Mounted TV and soundbar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$565

Alison F.
08/2014
5.0
home theater design
  + -1 more
Jose was great as well as the crew. Really nice and professional and they knew what they were doing. The universal remote is a little finicky but otherwise we are happy with their services.
Description of Work: Installed surround sound and wall mounted flat screen TVs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

IAN A.
08/2014
5.0
home theater design
  + -1 more
Juan showed up on time and was very professional. He set up the equipment even though it took him longer than anticipated and stayed until it was complete (9:00pm)
Description of Work: Install of components and 5.1 surround sound set up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Daniel H.
08/2014
4.0
home theater design
  + -1 more
They were very responsive to initial request, and had several technicians on site within a few days. Quality of work was good, however, the technician did have some trouble programming the remote, among other things. After the initial work was completed, they had to come back a couple of times to complete the work, and fix some things that weren't working properly. Overall, I am happy with the work, and would use them again.
Description of Work: Installed two televisions, surround sound, new receiver in pool house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Steven T.
07/2014
5.0
home theater design
  + -1 more
They were very professional. Presented cost effective solutions, promptly returned calls, and were available for follow-up questions. Compared with others that I spoke with (either they were very expensive or unresponsive), they were awesome. I would definitely use them again.
Description of Work: Installed three-area audio system including running wiring for outdoor speakers and television.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Corwin S.
07/2014
5.0
home theater design
  + -1 more
The response was quick, the installer was prompt, very capable and very thorough. I am happy to recommend Houston Custom Installers to anyone
Description of Work: Houston Custom Installers connected my receiver/amplifier, TV and AppleTV etc to a preexisting home speaker system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Finney A.
07/2014
4.0
home theater design
  + -1 more
They didn't arrive on time but the service was fine. He did called to let me know he was running late. One person came out to do a job and took him about an hour to complete it. The area was clean once he completed. I read the reviews they had and it seemed like they were consistent. They were able to come out in a short notice. I would tell friends that they are flexible and do a good job. I would call them again if I need them.
Description of Work: They mounted a tv in the family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$150

shawn H.
06/2014
5.0
home theater design
  + -1 more
Representatives arrived on time and were very professional and knowledgeable. I felt very confident in their abilities. They did a great job!!!
Description of Work: Cable line was run from inside wall to outside then was installed at fireplace for 60 inch TV. Cable box was staged behind TV to hide any unsightly wires.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Cara B.
06/2014
5.0
home theater design
  + -1 more
They spent 2+ hours working to get everything set up. It should have only taken an hour but the cable box was not working. In the end we had to call AT&T (they sent a defective cable receiver to us!) to get the cable working. However, the guys at Custom Installers were excellent. Called on Wednesday and made an appointment for Friday that same week. We had an appointment at 12pm and they showed up at 12:03pm...amazing! Everything was very neat and clean when he finished. I would definitely recommend and use this service again.
Description of Work: Installed 32" TV on wall mount in bedroom. Set up cable boxes. Ran wires through wall to electric outlet below.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Scott P.
06/2014
5.0
home theater design
  + -1 more
Their staff stands out. They seem to be the most knowledgeable and personality wise seems quite good as the most. Obviously, you need to pay a little bit more for what you get for.
Description of Work: I used Houston Custom Installers to do our home theater system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Andrew H.
06/2014
5.0
home theater design
  + -1 more
An excellent experience from quote to install. Very professional and did a very nice looking job. Fairly priced for the work they did. I would use them again.
Description of Work: Installed a 50" flat screen TV, a smaller 15" TV, installed a sound bar, relocated my satellite receiver, pulled wires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Judi H.
06/2014
5.0
home theater design
  + -1 more
These folks were awesome beginning to end. They were very responsive, communicated frequently and clearly, and offered excellent advice on what type of system would work best for our location and landscaping, and how many speaker we would need, etc. The installation took only a few hours and went very smoothly. The landscaping speakers are nearly invisible, and the two large speakers attached to the back of the house have their wiring well-integrated into the back elevation- they are nearly invisible, even though they run along the grout lines of the brick. The system works beautifully, and we have been in love with having music in our backyard paradise. These guys helped us fulfill a lifelong dream of bringing the music we love into our outdoor enviornment. I highly recommend them.
Description of Work: Installed a 5-speaker sound system in the back yard around the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

peter K.
06/2014
5.0
home automation
  + -1 more
I had a great experience with them. I would give them an A+. It was very reasonable and they did a really nice job. I got their special. The guy was prompt, courteous and he did a really nice job. He was conscientious. He just made sure that the things were right. I was very happy. He was detail-oriented. Although it was a small job, they were happy to come out here and do it. I have nothing but good to say about them. This is one of the best experiences I've had so far.
Description of Work: They came out and they installed the jacks for the cable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lawrence F.
06/2014
5.0
home theater design
  + -1 more
Team of two arrived later than originally promised, but they did call to let us know they were delayed at previous job. Both were courteous and professional, and they cleaned everything up after the install.
Description of Work: Installed home theater speakers in ceiling through pre-existing home theater (wired by builder of house) and set up receiver for size of room to provide ideal listening setting. Also installed two wall mounted TV's in bedrooms, hiding cords in wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Debra R.
06/2014
5.0
home automation, home theater design
  + 0 more
I believe it was Jose who showed up first. He began work immediately. His helper came about and hour later. It took most of the Morning and part of the afternoon. They did a great job cutting out the holes for the speakers. They cleaned everything up. We are tech challenged and have had a few issues with the iPad controlling our patio area. I have called them several times And they are always helpful and quick to respond. I would recommend their services. Our experience has been great.
Description of Work: We have a new home already wired for surround sound. They recommended products in our price range. They installed 14 speakers for two rooms, and two patios. This required 3 receivers and two subwoofers. Also purchased a universal remote. All was programmed to work together.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Elizabeth K.
06/2014
5.0
home theater design
  + -1 more
Very good service. He fixed the problem promptly.
Description of Work: FIxed TV and DVR/VCR connections

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Faye Y.
06/2014
5.0
home theater design
  + -1 more
They came on time and were in and out very quickly. They installed my equipment and tested all components. The tech was very professional and took the time to show me how things were set up on the remote. He used the least amount of wires and made sure that they could not be seen and totally cleaned up before he left. I will be using them again.
Description of Work: Installed the television, sound bar and dvr in my master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Ghislaine D.
06/2014
5.0
home theater design
  + -1 more
Went well. Jose the technician is great and worked hard to troubleshoot issues we had with the system first starting up which was a weak wi-fi signal.
Description of Work: Put in sound system and TV

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Janet F.
05/2014
5.0
home theater design
  + -1 more
Jose did a great job, very knowledgeable and professional!
Description of Work: Hung the tvs, set up a music system, hooked up the VCRs and TV systems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Contact information

2800 Post Oak Blvd Ste 4100, Houston, TX 77056

www.houstoncustominstallers.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
Home Automation,
Home Security Systems,
TV Sales,
Lighting,
Handyman Services

FAQ

Houston Custom Installers is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Houston Custom Installers accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Houston Custom Installers offers free project estimates.
Yes, Houston Custom Installers offers eco-friendly accreditations.
No, Houston Custom Installers does not offer a senior discount.
No, Houston Custom Installers does not offer emergency services.
Yes, Houston Custom Installers offers warranties.
Houston Custom Installers offers the following services: Audio & video sales & installation. Home security alarms & surveillance cameras. Home automation sales, repairs, upgrades, programming & installation. Home theaters.
TV repair.

Contact information

2800 Post Oak Blvd Ste 4100, Houston, TX 77056

www.houstoncustominstallers.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM