Detail Cleaning Services LLC

Since the Maid services are awesome I expected the same from the Carpet Cleaning team. And that's exactly what I got, awesome service from a great team. They arrive promptly, they are priced very fair, they are more than knowledgeable about their products, services, and abilities. A professional, respectful, and flat out awesome service, I'd reccomend to anyone! I also forgot to mention that the dirtier high traffic areas came out just as clean as the rest of the carpet. I couldn't be happier with their pricing and service.

At our rental, when we were moving out, the provider came to clean the house and then to do the carpet cleaning. They did an awesome job and the landlord actually stated that we left the house in "spotless condition", thanks to Detail Cleaning Services. I continue to work with them on a biweekly basis for cleaning services at my new home.

The communication factor was horrible. They were not on time. They were supposed to do a 1st time deep cleaning, and they only had 2 girls show up and clean for two hours until I called the owner/manager of the business and request that they do a deep cleaning as contracted. Very disappointed with the service, and will not be using them again, nor recommend them to anyone.

The ladies did an exceptional job and my house is clean! They were on time, asked to see the house before starting and everything was talked out before they started. Didn't have to stand behind them, they did their jobs efficiently and took time to do it right. I am very pleased with the job.

The cleaning itself went really well, however I feel that there is room for improvement in their correspondence. I would email the owner and not get a response until she forwarded me her original message again. If this happened with me, how much business have they lost because a possible customer didn't receive a reply.

Cleaned EVERYTHING. I actually was impressed and a little ashamed how much they cleaned and how clean it was compared to what i had been doing! The only thing not done was the oven and that was at my request. They knew what they were doing and were quick and thorough.

They were hard-working, worked continually until they were finished! Everything is SO much nicer and ready for my company now. Bathrooms sparkled; bedrooms were dusted and vacuumed, tile floors were mopped, appliances shined! Great group!

They were FABULOUS. The best ever. They did such a great job. They did all of the window ledges, mirrors, stairs, cabinets, furniture, bathrooms, blinds, floors.pictures, beds...on and on. They were so good. Very professional, nice, on time. I would recomend them to everyone I know, and I will have them back.

Note: Updates below in response to their response. The cleaners missed some big items, including obvious things like excessive dust on the blinds (there was so much fluff on top it was almost falling off) and completely missed the front porch. To their credit, the woman on the phone (Emma or Emily) was very apologetic and was able to arrange a fix-up clean soon after. The fix up was also not to standard - including items that I'd photographed for them looking exactly the same (the blind fluff was still about to topple under its own weight). Even before that, though, their online booking form doesn't have all the questions they need and they followed up 2 days later with an email to ask more questions (including some questions I'd already answered). I replied and another 2 days later, they sent a quote which had some basic items wrong despite my answers (I'd told them about a 2 story house twice, and the quote still came back for a 1 story). I replied with corrections. I then had to follow up before finally receiving the quote - a little over a week afterwards but still a week in advance of the clean. Even so, they couldn't give me a time until 2 days before... and I again had to email and finally call up in order to get that time. On the positive side, the cleaners did turn up on time... even if the quote didn't. UPDATE: Yes, I received a $40 refund (after writing the review, but not after it was published). Thank you for the refund, I have changed the price from "C - fair" to "B - good". All other aspects remain the same. It took me less than a minute to remove the stains they are talking about in their response, and as the photos I uploaded show, the was very easily removable dust left on the blinds after both cleans. I've double checked the email trail and I apologize about the initial reply, it was within 1 day. Neither response was "same day", though. and the second email response took over 3: My initial reply to their quote, informing them it was incorrect: Sat, Apr 5, 2014 at 5:09 PM My follow-up with "Hello. I'm still waiting for a response to this.": Wed, Apr 9, 2014 at 7:54 AM Their reply with an updated quote: Wed, Apr 9, 2014 at 9:23 AM Finally, they say in their response that outdoor areas are not usually included. They had "porch" as an available option on the quote checklist, which is why I enquired about it (and the balcony). They charged an extra $25 to have them cleaned, which is fair. I have no idea why porch railings wouldn't normally be included in that extra price.

They did an outstanding job. They were hard working and were pleasant and professional in their interactions. I could not have been more pleased with the cleaning. They truly did pay attention to all the details. Of note, one of our bathrooms had some stubborn tile and grout stains, and I have NO idea how they removed them. I had tried several times, with several cleansers, to do the same. They've got some skills!!:)

It was fine and it was a good service but I didn't realize that they traveled 10 miles. I wanted to use them again but I can't contact them and they never called me back.

They get the job done. I keep the house pretty well maintained but I do not have the time to do the baseboards, kitchen counter, oven and the microwave. They seem to have done a pretty good job cleaning those areas. Will probably hire the again once every quarter.

They did a great job! This would have taken me hours, but they cleaned everything real well in less than two hours. The price for the quality of work is very good. I will be using them again.

They were excellent!!! They wiped off base boards, wiped down my doors, cleaned my fans, thoroughly cleaned my living room, kitchen, dining room, bedrooms and bathrooms. I am very happy with the service I received.

They were GREAT! I was extremely pleased! I couldn't have asked for anything more! I am going to start using them on a regular basis!

They cleaned my house and it looked much better than before.

My house was very bad, i have physically been unable to keep up. These cleaners were punctual, friendly and very detail oriented. They even vacuumed behind my refrigerator! Over the years i have had numerous house cleaning services. This company was the BEST i have ever used. i will recommend them to my friends. The girls i had were Jenny and Ninfa and they are terrific!

There are no details since we couldn't get a quote

I spoke with a super sweet Detail Cleaning Services representative named Emma on the phone after finding her on Angie's LIst. I needed my house cleaned thoroughly because we are putting our house on the market and everything has to look perfect. Emma was great and was able to fit me into her schedule on very short notice. The house cleaners showed up on time and got right to work. I have wood floors throughout my first floor and they did a fabulous job cleaning them. I have NEVER seen my wood floors look so beautiful! All of the work they did left my home feeling super fresh and clean. I am already planning on having them come back soon. I am confident my house will show better because of the work they did to get it looking great. I highly recommend Detail Cleaning Services!

I bought the deal on a Saturday and the cleaning was able to be done that Wednesday so the turn around time was good. I had a couple extras/changes to their cleaning list and most everything got done. Two girls came to clean and got right to it, both were very polite. They cleaned from 1-5pm-ish. Emma had asked me to review the list of services they have on the website and asked me if I would like to add anything to it. I had requested that the backdoor and front door window be cleaned and that I did not mind paying extra for it. Emma was very persistent that they do not clean windows and while she didn't verbally say it, the tone of her message was that there are no exceptions. After that, I was kind of hesitant to continue to have the service done. There were a couple cobwebs left in a few places where the walls meet, but my house was very dusty and the rest of it looked great. I would use them again.

They did a good job but forgot to do the oven which is included in the deal. We did e-mail the owner and she did refund us $20 dollars.

I liked their cleaning better than the first one that I have used. They did a better and a more thorough cleaning. There was no additional cost for the service. I only paid what they had quoted me. Two women came out and they were here for four hours. They exceeded my expectations.

I wanted them to come on the Sat but they didn't have any openings so they were scheduled for Thurs. would put me on the list if they had a cancelation on Sat. They came on Sat and the three all took a room. They did what I asked and explained if they couldn't. They did a great job and I will be calling them again

They did a great job. They were extremely professional and worked hard to do a great job. I would totally use them again.

Detail Maids did a very thorough job. I liked the women on the team