This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Our reviews speak for themselves! Detail Cleaning Services has served the greater Houston metroplex with experienced and professional maid cleaning services since 2009. All our employees are licensed, bonded, and insured. With extensive background checks and reference checks, rest assured only the most trustworthy crews will render cleaning services in your home. We offer weekly, biweekly, monthly, one time, move-in and move-out cleaning and deep cleaning services. Interested in having our maids clean your home? Instantly get a free quote online, or give us a call at (832) 483-5721. Experience the difference of quality customer service with Detail Cleaning Services with our quick response and friendly office staff.
The staff was great other than they all showed up at different times which was odd.
Description of Work: Housekeeping
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Response from Detail Cleaning Services LLC
Hi, We are happy to hear we met your expectations regarding the cleaning. As far as the different arrival times, the only reason the teams showed up at different times was because they were all coming from different first appointments. Your home was a lot bigger than the average job so in order to complete it in a timely manner we had to send more than one team. We completely understand why the different arrival times seemed odd to you and we will make sure to add a notice if you ever use our services again. Your feedback is a perfect example of why they are so important, we just learned that we should warn customers of different arrival times if more than one team is going to their home. We cannot thank you enough for your business and we hope to hear soon from you again.
Michellee P.
03/2018
4.0
house cleaning
+ -1 more
WONDERFUL! Girls are always doing a great job! Especially in the bathrooms and kitchen. They sweep, vacuum, and mop all floors in the house. I would DEFINITELY recommend their Service.
Description of Work: Cleaning, Dusting, Sweeping, Mopping, Vacuuming and Taking Out the Trash.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Detail Cleaning Services LLC
Hi, Thank you so much for taking your time to post a review. We also appreciate your bi-weekly business. We will continue to strive to provide the best quality service you deserve!
Kelly C.
03/2018
5.0
carpet cleaners
+ -1 more
Just bought our new home and had a carpet cleaning they did an amazing job couldn't believe how clean they left my carpet. I will definitely used them again! I Highly recommend!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Detail Cleaning Services LLC
Hi there, Congratulations on your new home and thank you so much for taking time to post a review. We will be ready if you ever need our steam carpet cleaning services again.
Eileen C.
02/2018
5.0
blind cleaning, house cleaning, floor cleaning
+ 1 more
Excellent work. Everything, including the ovens, was professionally cleaned. They are courteous and efficient, and I will hire them again.
Description of Work: Total house move-out clean (approx 2400 sq ft).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Detail Cleaning Services LLC
Hi, Your feedback is appreciated! I am happy to hear you were happy with our services. Please do not hesitate to reach out whenever you are ready for another detail cleaning.
Cynthia P.
01/2018
5.0
blind cleaning, house cleaning, floor cleaning
+ 1 more
The maids' were pleasant, conscientious and thorough.
Description of Work: General cleaning throughout the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Detail Cleaning Services LLC
Hi, Your review is truly flattering! It makes us happy to hear that the ladies did a good job. Please let us know when you are ready for another detail cleaning.
Kirk J.
01/2018
5.0
house cleaning
+ -1 more
It was fantastic! I waited until the last minute to purchase to deal which was for an 1800 sq. ft. home. The added incentive for me was that there was no time restrictions. They promised to take as long as the job required. I tried to get them to come the day before the guests were scheduled to arrive, but it didn't work out though they tried and kept in contact. I had even booked a separate carpet cleaning service and they advised me to have that company come later after the house cleaning. The crew was timely, quick and did a superb job. I've never had a cleaning service do such a great job! They even followed up with an email asking for feedback to improve. I would definitely use them again!
Description of Work: Needed a detailed home cleaning as guests were coming.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Detail Cleaning Services LLC
Hi there, Your review is truly appreciated. We are happy to hear that the maids met your expectations. Unlike other companies, we never rush the maids in a job. Our goal is to complete the service in a timely manner and most important of all, never leave the property until the customer is happy. We will be ready to send the maids again whenever you are.
Joel S.
12/2017
5.0
blind cleaning, carpet cleaners, house cleaning, floor cleaning
+ 2 more
Cleaned quickly and well. I would recommend their service.
Description of Work: Cleaned 1600 sf townhouse after interior paint and repair, steam cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GISELLE P.
11/2017
5.0
carpet cleaners
+ -1 more
We are in the process of selling our house and we have a 4 year old who managed to stain our carpet with yogurt and fruit juices. Our realtor suggested to change the carpet because he did not think the stains will come out. We hired Direct Cleaning Services for a deep carpet cleaning. Ino did an amazing job. Our realtor was so impressed with our clean carpet, so he decided not to change it. Ino was very courteous, efficient, cautious, and professional. He thrived for customer satisfaction and succeed it. The price was very reasonable and we highly recommend this company.
Description of Work: Deep Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Detail Cleaning Services LLC
Hi, Thank you so much for your kind words. We are happy to hear that the carpet tech met your expectations. It is a rewarding feeling to hear that you did not have to change your carpets because of our work. Please do not hesitate to reach out if you ever need our services again.
Linqi Z.
10/2017
5.0
house cleaning
+ -1 more
They are very professional and we got very good results. Would definitely hire them again.
Description of Work: Detailed house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Detail Cleaning Services LLC
Hi, It is great to hear you were happy with our services. We also appreciate your feedback! Please let us know if you are ready for another cleaning.
Frederick S.
09/2017
4.0
blind cleaning, carpet cleaners, house cleaning, floor cleaning
+ 2 more
Cleaning went okay but they did not lock the front door to house (directed to put key in lockbox) when they left. Owner of house was ****** off at me.
Description of Work: Move out cleaning service which included carpet cleaning for 4 BR, 2 1/2 bath, 2100 SF lease house with half carpet and half wood/tile floors.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$399
Response from Detail Cleaning Services LLC
Hi, We are sorry to hear this happened, there is absolutely no excuse for this. We re-examined our procedure with particular maid instructions, such as locking the front door before they leave, after this incident to make sure it never happens again. We always appreciate hearing the good and the bad as it always give us an opportunity to improve our services. Thank you so much for your business.
Julian W.
09/2017
5.0
house cleaning
+ -1 more
On price, I really don't have anything to compare it too.
Description of Work: Cleaned the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Response from Detail Cleaning Services LLC
Hi there, Thank you so much for your kind words. Please let us know whenever you are ready for our services again.
Jenna H.
08/2017
5.0
house cleaning
+ -1 more
They do a great job and do my biweekly clenaing
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Walker A.
07/2017
5.0
house cleaning
+ -1 more
They did a great job and I'll be using them on a regular basis going forward.
Description of Work: I had my whole house deep cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
Response from Detail Cleaning Services LLC
Hi, Thank you so much for your review. We will be ready whenever you are. Always thanking you, Emma
CHANGHSIN L.
07/2017
4.0
blind cleaning, carpet cleaners, house cleaning
+ 1 more
The pros: The house was cleaned pretty nice, especially the bathroom. The lady who cleaned the bathroom did a great job. The cons: Two people showed up for cleaning, one speak some English and another doesn't, which make communication a bit difficult. I'm not quite sure if it's the communication issue or something else, they missed several spots. When doing the quick walk through after they finished, I found the window/sills is not cleaned (which they claimed they did), so I asked them to clean it again. Later that day, I also found some light fixtures not cleaned. Another strange thing was that another lady showed up in my house out of no where during the cleaning while I stayed in my room working. I walked out and found they're talking in one of the room; at the beginning I thought she's one of the drew (late maybe?), but then she left...........!! I really don't like it when people just walk in of my house without my permission. Anyway, for the price I paid, I will probably hire them again. But, next time I know, they need full attention!
Description of Work: Bought 259 deep house cleaning including bathroom, bedroom, floor... etc.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$259
Response from Detail Cleaning Services LLC
Hi, We appreciate your feedback. Good or bad, we want to hear it all. Thank you for letting us know about the missed areas. I will speak to the maids that cleaned your home to make sure they don't overlook these important details again. If we would have been notified within 48 hours we would have definitely rectified our mistake but that is no excuse for not meeting your expectations the first time we were there. In regards to the other lady that showed up, she is actually a supervisor who stopped by to check some of the areas that maids had already cleaned. We have supervisors who routinely stop by at our customer's home to supervise the maids and to monitor their quality. The supervisor should have introduced herself once she saw you, we will make sure that never happens again. Thank you so much for taking the time to provide us your feedback as this gives us the opportunity to learn from our mistakes. We look forward to serving you again. Best regards, Emma
Barbara R.
06/2017
5.0
house cleaning
+ -1 more
Great! The house had not been clean in a very long time, so it was particularly dirty. I was preparing the house for sale, therefore, it was important to make a good impression for potential buyers. The ladies worked fast, thoroughly, and they conducted themselves very professionally. I will definitely use them again. The house look and smelled better. I have used another well-known home cleaning company that did not do near as good a job. Highly recommend!
Description of Work: Deep house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Detail Cleaning Services LLC
Hi [Member Name Removed], I am happy to hear that you were satisfied with the service. The maids take pride in what they do. The small details are what matters sometimes. Thanks and we will be ready whenever you need us again. Thanks- Emma
Josh V.
06/2017
5.0
house cleaning
+ -1 more
Fantastic cleaning and professional employees. I've used them now for a few months, and plan to continue using their services in the future. It is a little pricey, but I've used cheaper services in the past. You always get what you pay for...
Description of Work: Monthly cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Detail Cleaning Services LLC
Hi, I appreciate your feedback. We will continue to strive for excellence every time we visit your home. Thank you for taking your time to submit the review. Best wishes-Emma
Susan B.
06/2017
5.0
house cleaning
+ -1 more
They always go above and beyond. I trust them completely to see what needs to be done and get it done.
Description of Work: bi-monthly cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$135
Elisabeth H.
05/2017
5.0
house cleaning
+ -1 more
The team was amazing! They were punctual and thorough, and there was ample follow up to ensure the appointment was scheduled properly and the work completed appropriately. Definitely would hire again.
Description of Work: Deep cleaning of home following light renovations and prior to move-in
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Detail Cleaning Services LLC
Hello [Member Name Removed], Your comments are truly flattering. We will continue to strive for excellence every time we visit your home. Thank you for taking your time to submit the review- Emma
Teufelin T.
05/2017
5.0
carpet cleaners, house cleaning
+ 0 more
I was very happy with the service that I got from Detail Cleaning Services. The team sent was polite, industrious, and very thorough. Our house looked fabulous after their work and the price was spot on.
Description of Work: Cleaning of the entire house after moveout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Detail Cleaning Services LLC
Hi [Member Name Removed], Is great to hear you were happy with our services. I appreciate your feedback. Kind regards-Emma
Rick W.
05/2017
5.0
blind cleaning, house cleaning, floor cleaning
+ 1 more
I purchased an offer through Angie's List and have never used a house cleaning service. Emma, the owner, was easy to work with to schedule the cleaning via email and phone. There was a two-hour window when the 2 (or 3) ladies would arrive depending on when they wrapped up an earlier job. They arrived 15 minutes past the window end and I was not contacted about the delay. I was very pleased with how organized they were and how hard they worked. Since I'm the world's worst housekeeper, I could get used to this and will consider using this company in the future for routine house cleaning services. They are all very professional.
Description of Work: Deep house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$259
Sheila W.
04/2017
5.0
house cleaning, floor cleaning
+ 0 more
Move out cleaning. Our loft was 2300 sq ft and the ladies did an excellent job! They wiped down everything including the trim in all areas. Two marble bathrooms and granite kitchen, the place looked brand new when they left, took about 2 1/2 hours to complete! Yes I recommend them!
Description of Work: Move out cleaning. Condo was empty.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Detail Cleaning Services LLC
Hi [Member Name Removed], I appreciate the review. Thank you for giving us the opportunity to serve you. Wishing you the best-Emma
Trenton A.
04/2017
5.0
carpet cleaners
+ -1 more
They met expectations and were very professional and Well mannered.
Description of Work: Master bedroom carpet needed cleaned and deodorized from previous owners
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Detail Cleaning Services LLC
Hi, Your feedback is appreciated! I am glad to hear you were happy with our services. Please do not hesitate to reach out whenever you are ready for another steam carpet cleaning. Thanks-Emma
Peter R.
04/2017
5.0
blind cleaning, house cleaning
+ 0 more
It was very easy to schedule a time for them to come via email. They send you a list of all the services they perform. And what seems unique about this group is they touch on EVERYTHING each cleaning. So every time your baseboards are dusted, not just once a month, or only when you pay for deep cleaning. We also paid extra for a refrigerator and oven cleaning, and it was TOTALLY worth it. The ladies who came got to work immediately, were super nice, and did a great job. I've even scheduled them to come weekly now! My favorite part may be how they lovingly folded all 10 blankets my child insists on keeping in the bed, at sat them at the foot of the bed. Great work! Only critique is that I think the weekly cleaning price is a little high, given that we didn't make much more mess in just a week, but they seem to use a fixed pricing structure based on the size of the house, number of animals, etc, so I can understand they have to even it out with houses that are much more work. But they are ABSOLUTELY worth it!
Description of Work: I needed a scrub down of my entire house, which needed a LOT of help after a big slobbery dog and a rowdy toddler, prior to selling.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Detail Cleaning Services LLC
Hi [Member Name Removed], I appreciate the review. Thank you so much for all your business- Emma.
Perry H.
04/2017
5.0
house cleaning
+ -1 more
They did a great job. The ladies worked very hard. We are pleased with the results!
Description of Work: Deep clean of our house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Emily L.
03/2017
5.0
house cleaning
+ -1 more
Two very nice women come exactly on time. They work hard and do a great job. It is very easy to work with the office and communicate with them when changes arise, etc.
Description of Work: We have the house cleaned every other week.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Carpet Cleaning,
Blind Cleaning,
Floor Cleaning and Waxing,
Countertops and Backsplashes,
Buffing and Polishing,
Window Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning
FAQ
Detail Cleaning Services LLC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 7:00 PM
Tuesday: 7:30 AM - 7:00 PM
Wednesday: 7:30 AM - 7:00 PM
Thursday: 7:30 AM - 7:00 PM
Friday: 7:30 AM - 7:00 PM
Saturday: Closed
Detail Cleaning Services LLC accepts the following forms of payment: CreditCard