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Central City Air

Heating and Air Conditioning

About us

Award winning.

Business highlights

49 years of trusted experience

Services we offer

The technical ability and system design expertise to deliver cool, crisp, healthy air from air conditioning systems we design. We service and install residential air conditioning systems in the Greater Houston Area since 1976. If you are buying a new home call us to inspect the system. If you are frustrated because you cannot get your system to deliver the comfort you expect call us.

Services we don't offer

No commercial work. Will only service roof top units that have walk out access or a built in stairs to roof deck.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.652 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
4%
3
0%
2
12%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 51-52 of 52 reviews

J. Michael K.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have been using them for years.
Description of Work: Central City Air went to our house for a seasonal checkup of the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Bernadette P.
03/2012
2.0
heating & air conditioning/hvac
  + -1 more
t a
Description of Work: We had them replace an three year old system in our new house the builder installed that was undersized in 2005. It cooled more evenly after they also replaced the duct work but the thermostat never regulated the humidity and they continued to adjust and the system never worked as promised. They replaced the thermostat once but have no record of it. Now they say nothing is under warranty and a new thermostat would be $$$. We kept calling them because we had so much invested in the system. When I would make an appt. they would call back the day before to verify and would almost always have us on the schedule at a different time. Contacted the President by e-mail and never got a response.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$17,000

Response from Central City Air
2005 the member’s were having very high utility bills. Central City Air replaced the inefficient builder grade air conditioner with a top of the line 5 ton 2 stage condenser, custom split evaporator coil, 2 stage variable speed gas furnace, filtration system and a fresh air intake, custom wood return air grills and a hybrid duct system (hard pipe and flex duct) the thermostat was state of the art at that time. Quality check was done all reading showed system performing very well. 3 service calls made under the Central City Air 100% warranty at no charge. In 2007 they gave the tech and CCA all 10’s (highest rating) on a survey. The thermostat in question has the capability of handling humidifier and the dehumidifier modes however the system did not have either piece of equipment; therefore those modes had been turned off as those modes did not function unless connected to either a humidifier or a dehumidifier. In March of 2012 when the thermostat failed, we replaced it with a new digital thermostat. The new one has the ability to be programmed with a humidity setting to control the running of the cooling mode. The technician gave the member’s a Preferred Customer discount off the regular price, and wrote on the invoice #84732 that we should call back in a few days to see how they liked it. This is all I knew till this posting. Sadly I never received the e-mail but I have called for the past 3 weeks and have not been able to speak to the member.
    • 1
    • 2
    • 3(current)


Contact information

520 Thornton Rd, Houston, TX 77018

http://www.centralcityair.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Central City Air is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Central City Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Central City Air does not offer free project estimates.
No, Central City Air does not offer eco-friendly accreditations.
No, Central City Air does not offer a senior discount.
No, Central City Air does not offer emergency services.
Yes, Central City Air offers warranties.
Central City Air offers the following services: The technical ability and system design expertise to deliver cool, crisp, healthy air from air conditioning systems we design. We service and install residential air conditioning systems in the Greater Houston Area since 1976. If you are buying a new home call us to inspect the system. If you are frustrated because you cannot get your system to deliver the comfort you expect call us.
No commercial work. Will only service roof top units that have walk out access or a built in stairs to roof deck.

Contact information

520 Thornton Rd, Houston, TX 77018

http://www.centralcityair.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM