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ARS Rescue Rooter Houston

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now: 713-425-0364! ARS/Rescue Rooter Houston provides professional air conditioning, heating, plumbing, & insulation services. We require background checks & drug tests on all employees. Emergency service available 24/7! License # TACLB043711E J. Dooley, MPL40536 C.Teeters, TECL19006 M. Perryman Jr.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Sewer & Drain Cleaning. HVAC. Plumbing. Indoor Air Quality. Major Home Appliance Repair.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.0721 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
15%
3
6%
2
8%
1
15%


Rating CategoryRating out of 5
quality
4.2
value
3.7
professionalism
4.2
responsiveness
4.3
punctuality
4.3
Showing 651-675 of 721 reviews

Deb C.
01/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
.
Description of Work: Repaired dryer, they were great

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ARS Rescue Rooter Houston
[member name removed], thank you very much for sharing your wonderful feedback. We appreciate you choosing ARS/Rescue Rooter for your home's needs. Should you need further service, now, or, in the future, please don't hesitate to call!

Royden M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did good work, Didn't take Angie List Coupon 5% off, but was pleased with work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ARS Rescue Rooter Houston
Thanks so much for taking time to share your experience, Royden! Should you need any further assistance, please don't hesitate to call! Thanks for choosing ARS/Rescue Rooter! Happy Holidays!

david C.
12/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Price gouging due to emergency

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$180

Response from ARS Rescue Rooter Houston
(member name), thank you for taking time to share your experience. ARS/Rescue Rooter strives to provide each of our customers with the absolute best care and service. Price gouging is unacceptable, and certainly not a practice we participate in. We would like to speak to you regarding your situation, so we may correct any mistakes that may have been made. One of our Customer Relations Team members will be reaching out to you in order to address any and all concerns you may have.

Khanada T.
11/2014
4.0
drain cleaning
  + -1 more
unknown
Description of Work: They unclogged the kitchen drain.
Rating CategoryRating out of 5
Yes, I recommend this pro

Art M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The ARS technician "Angle" cleaned up the mess left by another plumbing company. The work was done to City of Houston code. Angle took the time to make sure all work was done completely and cleaned up the work area. Angle removed the botched job by the previous plumbing company and repaired the drain in the half bath and properly rehung the pedestal sink. I left him alone to do his job and Angle did an outstanding job. Having seen five foot of mad wife and knowing the grief that follows after the previous plumbing company botched the job, I would absolutely call ARS again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

armando F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have a maintance program with ARS. They inspect the a/c system twice a year. I have used them for the past 5 years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan S.
10/2014
5.0
plumbing
  + -1 more
They were great.
Description of Work: I've used ARS/Rescue Rooter to install the new faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Debbie B.
09/2014
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Replaced corroded water pipe inlet on heater. Few plumbers come out Sunday. These guys did unfortunately the job was complex and expert not available Sunday. Came Monday and provided good advice and knowledgable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

JAMES B.
09/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: CLEANED DRAIN LINE FROM KITCHEN SINK TO SEWER W/WATER PRESSURE TOOL...AMAZING, QUICK AND REASONABLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James C.
09/2014
4.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: Opened a clogged AC drain.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gonzalo N.
09/2014
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: This company was brought in to install a pedestal sink. They sent someone who had never installed a pedestal sink before. It was loose and leaking. I called to let them know and they sent two high level plumbers. They tightened the sink but pressured me into paying them because they said it was not their fault. I am just now able to review because I felt so horrible. Facts are facts and now the sink is broken because they tightened it too much and cracked the entire pipe leading up to the drain in the sink. I did not call them back out because I couldn't take another meeting with their high level plumbers! I am obviously not knowledgeable in this area and feel like they took advantage of me, ruined the install and then broke the sink.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

Response from ARS Rescue Rooter Houston
[member name removed], ARS/Rescue Rooter is a premier service company focused on providing exceptional service. Exceptional service is our primary goal. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.

Teresa J.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Courtney B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new air conditioner and coil. Fixed duct work. Crew was professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,200

Charles S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They perform routine check-ups on our home A/C system. They have been doing this for 2 years, and generally the check-ups are timely (they call us to schedule them, they come when scheduled) and are of good quality (they point out any issues, explain potential issues and what possible options are).

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Wendell P M.
06/2014
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Nearly 2 years earlier, they successfully replaced my hot water heater. There was a recurring problem of the pilot light going out - it turned out to be a problem part that was still under warranty. They replaced the part at no charge. |I have used, and continue to use the plumbing services. They are not cheap, but the work is done right, and if it is not right they fix it until it is right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have used ARS for several problems, mostly plumbing and AC. They are a bit over-priced, but they guarantee their work, fix it until it's fixed, and they are available when you want them.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne B.
06/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I sent detailed report months ago

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$5,000

Response from ARS Rescue Rooter Houston
Ms. [member name removed], ARS/RR Houston is a premier service company focused on providing exceptional service. Exceptional service is our primary goal. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.

Linda C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual AC service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jill H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: annual check up of 2 AC units. Used asolutiomn in AC without asking me first.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Candyce D.
06/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Unclogged my main line drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Christina L.
06/2014
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: Main thing I like about ARS is that they stand behind whatever they do. Problems with any of their work are addressed immediately and usually at no extra charge. Good technicians who explain what needs doing and why. Have had heat pump system installed (great), vents cleaned, various plumbing jobs, some electrical.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nelly S.
06/2014
5.0
plumbing
  + -1 more
.
Description of Work: They fixed an issue with my bathtub faucet. The hot water was not coming out for some reason. The service technician was punctual as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Cynthia G.
06/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Unstopped bathroom sink drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara R.
06/2014
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: They came on a plumbing service call for a stopped up sink, which was caused by air conditioning condensate going through the same pipes. They sold us a strong powder to flush through the sink every month.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Megan G.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ARS installed central air conditioning in my town home in July, 2007. I had to call them back out for repairs on a brand new system numerous times. Within 5 years the entire system had to be replaced. I did not use ARS for the second installation.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$8,200

Contact information

10515 Okanella Ste 100, Houston, TX 77041

http://www.ars.com/houston

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
License # TACLB043711E J. Dooley, MPL40536 C.Teeters, TECL19006 M. Perryman Jr.
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Electrical,
Insulation,
Sewer Cleaning,
Drain Pipe Installation,
Air Duct Cleaning,
Water Filtration and Softening,
Gas Logs,
Wells and Pumps

FAQ

ARS Rescue Rooter Houston is currently rated 4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

ARS Rescue Rooter Houston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ARS Rescue Rooter Houston does not offer free project estimates.
No, ARS Rescue Rooter Houston does not offer eco-friendly accreditations.
Yes, ARS Rescue Rooter Houston offers a 10% senior discount.
Yes, ARS Rescue Rooter Houston offers emergency services.
No, ARS Rescue Rooter Houston does not offer warranties.
ARS Rescue Rooter Houston offers the following services: Sewer & Drain Cleaning. HVAC. Plumbing. Indoor Air Quality. Major Home Appliance Repair.

Contact information

10515 Okanella Ste 100, Houston, TX 77041

http://www.ars.com/houston

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day