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ARS Rescue Rooter Houston

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now: 713-425-0364! ARS/Rescue Rooter Houston provides professional air conditioning, heating, plumbing, & insulation services. We require background checks & drug tests on all employees. Emergency service available 24/7! License # TACLB043711E J. Dooley, MPL40536 C.Teeters, TECL19006 M. Perryman Jr.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Sewer & Drain Cleaning. HVAC. Plumbing. Indoor Air Quality. Major Home Appliance Repair.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.0721 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
15%
3
6%
2
8%
1
15%


Rating CategoryRating out of 5
quality
4.2
value
3.7
professionalism
4.2
responsiveness
4.3
punctuality
4.3
Showing 601-625 of 721 reviews

William C.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repairman was prompt, found problem was less expensive than we thought, gave a honest estimate, did the work, cleaned up and everything was great. | |This is the second time we have used this service and we have been very pleased both times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Ed J.
12/2015
5.0
heating & air conditioning/hvac, insulation
  + 0 more
unknown
Description of Work: Attic insulation and radiant barrier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,300

RICHARD H.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They tuned up our furnace. They did everything that was expected.
Rating CategoryRating out of 5
Yes, I recommend this pro

Cheryl W.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked my heater and AC.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bryan M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Gregory B.
10/2015
1.0
electrician
  + -1 more
.
Description of Work: They provided a very high $7,000 written quote for work and then came back and provided a $1,700 quote without a written quote, which felt like a scam as this was about a thousand more than other companies we received quotes from. We were on their service program but canceled the program after this incident and we ended up doing the work ourselves for $350.
Rating CategoryRating out of 5

Cynthia H.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great job

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Isabel C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We were visited by Ron from ARS to get a quote for our AC system. Ron was very professional and I could tell that he was very knowledgable. He was very honest in explaining what kind of AC system we needed and also in explains that our return was not working properly. He was very firm in saying that he would only take the job if we do some adaptations to our air return. Unfortunately this adaptations would require us to take a part of our garage that we need in order to park our vehicles inside and that's why we ended up not using ARS.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Rick B.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This was an after hours call to retrieve a foreign object that was inadvertently flushed. Responded quickly and performed the task quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

MARK C.
10/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$260

RICHARD B.
09/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service call only. I felt estimate was too high. Once the tech saw the age of the unit. He seemed only interested in selling me a new unit. They fix ended up being very simple which I repair myself for $35.00. Not they estimate of around $1500.00 to repair unit. Stressing it would be better to replace the unit. Giving me a better warranty. Then the one year for a repair.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Jerome T.
08/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: installed 2 hotwater heaters . Their services came through buying the heaters on Home Depot's webpage; this is who they contract with for their 1-day installation deal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Karen B.
08/2015
5.0
drain cleaning, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: Reviewed the stoppage and gave options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Lon H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARS Rescue Rooter Houston
Mr. [member name removed], Thanks for taking time to share your feedback. Should you need further assistance, please don’t hesitate to call. Thank you for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Susan G.
07/2015
4.0
accountant, drain cleaning, plumbing
  + 1 more
It went well.
Description of Work: Repaired Garbage Disposal

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ARS Rescue Rooter Houston
[Member Name Removed], Thank you for taking time to share your feedback on our company. ARS/Rescue Rooter strives to provide exceptional service with 100% customer satisfaction. Should you have any concerns about the service provided, we encourage you to reach out to us so that we may have the opportunity to address them. Thank you for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0881

susan H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ARS Rescue Rooter Houston
Ms. {member name removed}, Thank you for sharing your feedback. Should you need further assistance in the future, please don't hesitate to call. Thank you for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Tara H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Issue with dishwasher - unclogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from ARS Rescue Rooter Houston
[Member Name Removed], Thank you for sharing your feedback. Should you need further assistance in the future, please don't hesitate to call. Thank you for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Glenda C.
06/2015
2.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
.
Description of Work: This company has been to my house many times for various services to include new Air conditioning equipment and duct work. Every time they have come out something was left undone. When I talk to the customer services lady before they came out, she said my summer tune up would be comped. When they technician was done, he presented me with a bill for $162.00. At that time I told him the service was supposed to be comped, but he said no one told him. I paid $113.00 for the filter and decided that I needed a new Air conditioning service!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$162

Response from ARS Rescue Rooter Houston
[Member Name Removed], Thank you for sharing your experience. ARS/Rescue Rooter strives to provide an exceptional service experience to each of our customers. We apologize if we were unable to do so in this situation. Please allow us the opportunity to speak with you, so we may address any concerns you may have. One of our Customer Relations team members will be reaching out to you to discuss your specific situation. Should you rather call in at your convenience, our Corporate Customer Relations team can be reached at 866-803-0879. Thank you, ARS/Rescue Rooter Customer Relations 866-803-0879

Dennis G.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from ARS Rescue Rooter Houston
Mr. [Member name], Thank you for taking time to share your great feedback on our company. We appreciate you choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Miguel M.
06/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: To convince me to buy a new AC the technician told me a new $80 fan cost was more than a thousand!

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Response from ARS Rescue Rooter Houston
Mr. [Member name removed], Thank you for taking time to share your experience. ARS/Rescue Rooter strives to provide an exceptional service experience to each of our customers. We apologize if we were unable to do so in this situation. Please allow us the opportunity to speak with you, so we may address any concerns you may have. One of our Customer Relations team members will be reaching out to you to discuss your specific situation. Should you rather call in at your convenience, our Corporate Customer Relations team can be reached at 866-803-0879. Thank you, ARS/Rescue Rooter Customer Relations 866-803-0879

Esther H.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: When no one else would even respond on a Sunday, they worked me into their schedule and repaired my air conditioner drain which was leaking into my house. Their customer service is excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ARS Rescue Rooter Houston
(removed member name), Thank you for taking time to share your amazing feedback on our company. We are please to hear about your rewarding experience with our company. Thank you for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Dale B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARS Rescue Rooter Houston
(removed member name), Thank you for taking time to share your amazing feedback on our company. We appreciate you choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Barbara K.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARS Rescue Rooter Houston
(removed member name), Thank you for taking time to share your amazing feedback on our company. We appreciate you choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0880

Charles S.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Heater tune-up

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ARS Rescue Rooter Houston
(removed member name), Thank you for taking time to share your feedback on our company. Thanks for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Joyce J.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARS Rescue Rooter Houston
Ms. [Member name removed], Thank you for taking time to share your feedback on our company. We appreciate you choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Contact information

10515 Okanella Ste 100, Houston, TX 77041

http://www.ars.com/houston

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
License # TACLB043711E J. Dooley, MPL40536 C.Teeters, TECL19006 M. Perryman Jr.
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Electrical,
Insulation,
Sewer Cleaning,
Drain Pipe Installation,
Air Duct Cleaning,
Water Filtration and Softening,
Gas Logs,
Wells and Pumps

FAQ

ARS Rescue Rooter Houston is currently rated 4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

ARS Rescue Rooter Houston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ARS Rescue Rooter Houston does not offer free project estimates.
No, ARS Rescue Rooter Houston does not offer eco-friendly accreditations.
Yes, ARS Rescue Rooter Houston offers a 10% senior discount.
Yes, ARS Rescue Rooter Houston offers emergency services.
No, ARS Rescue Rooter Houston does not offer warranties.
ARS Rescue Rooter Houston offers the following services: Sewer & Drain Cleaning. HVAC. Plumbing. Indoor Air Quality. Major Home Appliance Repair.

Contact information

10515 Okanella Ste 100, Houston, TX 77041

http://www.ars.com/houston

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day