ARS Rescue Rooter Houston

I CALLED FOR A PLUMBER AND ONE CAME WITHIN THE HOUR. HE WAS VERY THOROUGH, EXPLAINED WHAT WAS WRONG AND CLEANED UP AFTER. PRICE MAY BE A LITTLE HIGH. THEY HAVE DONE PLUMBING WORK IN OUR HOUSE BEFORE.

THEY ARE ON TIME AND COMPLETE THE JOB QUICKLY. WHEN THEY FINISHED, THEY EXPLAINED TO ME HOW THEY DO IT.

DISHWASHER PART FOR TOP SHELF REPLACED AND REPAIRED. FAST ORDERING OF PARTS AND PROMPT RETURN TO REPLACE PARTS.

THEY GAVE ME A 10% SENIOR CITIZEN DISCOUNT.

THE WORK WAS DONE IMPROPERLY AND IN A DECEPTIVE MANNER. THE FELLOW WHO CAME OUT THE NIGHT BEFORE WAS VERY NICE, UNFORTUNATELY HE WAS UNABLE TO FIX THE LEAK. THE GENTLEMAN WHO CAME OUT THE NEXT MORNING WAS ABLE TO FIX THE LEAK, BUT CLAIMED THAT I HAD A PINHOLE LEAK IN THE HOT WATER LINE, WHICH IS QUESTIONABLE. HE ALSO OVERCHARGED. I SAW HIS FEE SCHEDULE AND HE DID NOT USE A FRACTION OF THE MATERIALS INVOLVED TO ACCRUE SUCH A CHARGE. HE DID SHODDY WORK. THEY DID SEND OUT A SERVICE MANAGER AND REIMBURSED ME FOR THE SERVICE CALL OF THE UNSUCCESSFUL VISIT, BUT DID NOT ADDRESS THE WORK THAT WAS DONE IMPROPERLY. IVE BEEN A VERY GOOD CUSTOMER OF THEIRS FOR OVER 20 YEARS UNDER PREVIOUS MANAGEMENT AND I NEVER HAD A COMPLAINT AND WAS NEVER OVERCHARGED. IM TERRIBLY DISAPPOINTED WITH THIS EXPERIENCE.

THEY ARE ALWAYS SO NICE, PLEASANT AND PROFESSIONAL WHILE WORKING AROUND THE HOUSE.

THEY WERE VERY NICE AND THEY FINISHED IN THE ALLOTTED TIME. THEY CLEANED EVERYTHING UP AND TOOK AWAY THE OLD UNIT FOR US.

IVE USED THEM BEFORE. THEY DO GOOD WORK. THEY ARRIVE WHEN THEY SAY THEY WILL. ILL USE THEM AGAIN.

THEY WERE REALLY EXCELLENT IN THEIR PROFESSIONALISM AND IN DOING THE JOB EFFICIENTLY.

THEY WERE VERY PROFESSIONAL AND TOOK GREAT CARE OF MY HOUSE. I WAS IMPRESSEED WITH THIER WORK.

AC WAS NOT COOLING PROPERLY, CHANGED FILTERS, IDENTIFIED PROBLEM ON AIR CONTROL FIXTURE.

THE REPRESENTATIVE WAS VERY GOOD ABOUT GOING OVER THE VARIOUS OPTIONS AND PRICE POINTS. THE INSTALLERS WERE VERY NEAT, COURTEOUS AND EXPLAINED THE OPERATION OF THE NEW EQUIPMENT VERY WELL.

THE SERVICEMEN WHO CAME OUT WERE VERY THOROUGH WHEN EXPLAINING THE EQUIPMENT. THEY ALSO GAVE US SEVERAL OPTIONS FOR DIFFERENT PRICES. WHEN WE EXPERIENCED SOME PROBLEMS IMMEDIATELY AFTER INSTALLATION, THEY PROMPTLY RETURNED TO FIX THE PROBLEMS, AND AT NO CHARGE.

EXPENSIVE, BUT CONVENIENT. RESPONSIVE AND EFFICIENT.

EXCELLENT JOB. CAME OUT TO STOP FLOODING NUMEROUS TIMES. ALWAYS COURTEOUS, RESPECTED WARRANTY.

THEY WERE THOROUGH WITH THE CHECK-UP AND ON TIME.

THE SERVICEMAN WAS COURTEOUS BUT DIDN'T TAKE HIS BOOTS OFF WHEN COMING INTO THE HOUSE. THE THERMOSTAT WAS REPLACED QUICKLY AND WE HAVEN'T HAD PROBLEMS SINCE.

THE TECHNICIANS THEY SENT TO DO THE WORK DIDN'T SPEAK ENGLISH. THEY DESTROYED 1 COMPUTER AND 2 MONITORS BY CUTTING HOLES IN THE CEILING AND LETTING THE SHEETROCK FALL ON THEM. THEY DIDN'T CLEAN UP THEIR MESS. THEY CREATED 2 LEAKS IN THE SYSTEM THAT THEY STILL HAVEN'T FIXED, LEADING TO DAMAGED WALLS AND CARPETING. DO NOT HIRE THESE PEOPLE.

THE TECHNICIAN WAS ON TIME AS PROMISED. THE SERVICE WAS REASONABLY PRICED.

THIS COMPANY DOES THE JOB AND THAT'S ABOUT ALL. THEY ARRIVED AT MY HOUSE TO DO AN A/C REPAIR. THE FIRST TIME THEY WERE ON TIME AND DID THE JOB, LEAVING A HUGE MESS AND PROPERTY DESTROYED. AFTER A FEW DAYS I REALIZED THAT THE SYSTEM WAS NOW LEAKING FROM WHERE THEY HAD DONE THE WORK, AND CALLED THEM BACK TO FIX IT. IT TOOK THEM 4 TRIES TO FIX THEIR ORIGINAL MISTAKE AND IT STILL DOESN'T WORK PROPERLY.

THEY SENT 2 GENTLEMEN OUT TO DO THE WORK. THEY DID NOT SPEAK ENGLISH, OR SO THEY TRIED TO MAKE ME BELIEVE. MADE A MESS WITH CUTTING THE WALLS TO EXPAND THE AIR RETURNS, DROPPING WALLBOARD DUST DOWN INTO COMPUTER AND MONITOR, WHICH CAUSED THE MONITOR TO BURN OUT WHEN TURNED ON. TRACKED DIRT AND DUST THROUGH THE HOUSE. THE OFFICE WAS NOT VERY RESPONSIVE WHEN CONTACTED ABOUT THE PROBLEM, STATED THAT EVERYONE SPOKE ENGLISH, INTERESTING, THEY SPOKE TO MY HUSBAND IN SPANISH.

CAME QUICKLY, ON TIME AND GOT THE JOB DONE.

ARS WAS VERY TIMELY. VERY PROFESSIONAL.

THE APPRENTICE WAS MORE HELPFUL THAN THE MAIN GUY WHO WAS NOT VERY HELPFUL. THEY TRIED TO TALK ME INTO A VERY COSTLY LINE REPLACEMENT OR AT THE MINIMUM HAVING A CAMERA TO LOOK AT THE LINE. THE LINE BACKED UP AGAIN WITHIN 3-4 WEEKS, AT WHICH TIME MY BROTHER-IN-LAW CAME AND ROTO-ROOTED THE LINE OUT, THAT WAS 6 MONTHS AGO.

EXTREMELY OVER PRICED FOR WATER HEATER.