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ARS Rescue Rooter Houston

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now: 713-425-0364! ARS/Rescue Rooter Houston provides professional air conditioning, heating, plumbing, & insulation services. We require background checks & drug tests on all employees. Emergency service available 24/7! License # TACLB043711E J. Dooley, MPL40536 C.Teeters, TECL19006 M. Perryman Jr.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Sewer & Drain Cleaning. HVAC. Plumbing. Indoor Air Quality. Major Home Appliance Repair.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.0721 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
15%
3
6%
2
8%
1
15%


Rating CategoryRating out of 5
quality
4.2
value
3.7
professionalism
4.2
responsiveness
4.3
punctuality
4.3
Showing 451-475 of 721 reviews

12/2005
5.0
plumbing
  + -1 more
ARS has been my plumbers for a few years now, we replaced a sink and toilet in our bathroom and they did the work. It was great no problems at all. We called them when the tub overflow valve went out and the tub overflowed and ran into the kitchen ceiling. We had an awful mess. ARS came right away and took care of everything. They are very professional and punctual when I call them. Their prices are a little high, but they're good.
Description of Work: ARS SVC Express replaced a sink and a toilet for us in the bathroom and we also called them when our tub overflow valve went.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

12/2005
5.0
plumbing
  + -1 more
ARS is very professional, you could tell because the problem was found right away. My husband or me could not figure out where in the world the leak was coming from and ARS found it 1 2 3! Since the leak was fixed, I have not had a problem since. The price was very reasonable. I actually called Home Depot to get an estimate and the price was the same.
Description of Work: ARS fixed my bathroom shower, it was leaking pretty bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

12/2005
5.0
plumbing
  + -1 more
ARS did a pretty good job at installing a gate valve pipe in our house. I asked them to give me a quote on fixing my drippy faucets. I felt that their prices were outrageous so that got me to wondering about whether or not the first price was justifiable. I did feel that the price was not sky high, but in the limits. I feel that the work they did was okay. I would hire them again.
Description of Work: American Residential Services put a gate valve pipe in our house.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

12/2005
5.0
small appliance repair
  + -1 more
I could hear a hum, as if the motor was running, but nothing would happen. I use ARS for all my plumbing and electrical problems. This plumber arrived the day after I called as agreed. He brought all the parts needed, and a new disposal in case it was necessary, but it wasn't. There was a broken part between the motor and the rotator blade. This was replaced in less than an hour and there was no mess to clean up.
Description of Work: ARS Service Express repaired the garbage disposal in the kitchen sink. It would no longer rotate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

12/2005
5.0
plumbing
  + -1 more
The toilets and sinks began to overflow late one night. After trying to deal with the problem ourselves for a couple of hours, we finally called ARS. This was at one o'clock in the morning and a plumber arrived only forty-five minutes later. At first he tried to clear it with the snake tool. When this did not work, he replaced ten feet of plumbing pipe that had collapsed in. The job took about three hours and we don t have back ups anymore. The work was admirable, considering how late it was.
Description of Work: ARS Service Express replaced some plumbing piping between our house and the city sewer connection. We had some severe backup problems that came on suddenly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

RICHARD C.
12/2005
5.0
electrician
  + -1 more
American Residential Service took my call quickly and came around to give an estimate. Their prices were very reasonable, and they were able to explain why the breakers kept tripping. The electrical work was scheduled as soon as we agreed on a day, and the electrician was on time. He pulled out the old breaker switches and added the new ones, and I haven't had any trouble with them since. He did an excellent job and guaranteed his work.
Description of Work: American Residential Service installed two new breaker switches to my breaker box at my current residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

12/2005
5.0
plumbing
  + -1 more
The leaks had existed for some time but had gotten worse. The locations were all interconnected with the same piping. Instead of replacing all the piping as other plumbing companies suggested, ARS only replaced the leaking sections. The toilet was also connected to this chain of piping. The new toilet and the leaky pipe were all repaired in one day and we have not had further leaks after that.
Description of Work: ARS Service Express repaired leaks in four different locations and replaced one of our toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

MELANIE B.
12/2005
2.0
appliance repair
  + -1 more
The contractor showed up an hour late & I felt that I got overcharged. The guy was very rude & unprofessional. He attempted to replace the motor to make the fridge cooling system work again, but it didn't work, so I had to call the manufacturer & they told me how to fix it. So I paid all this for pretty much nothing. I would never recommend them to anyone or ever hire them again.
Description of Work: American Residential Service repaired my fridge.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$900

12/2005
1.0
plumbing
  + -1 more
ARS did a terrible job of trying to fix my bathroom pipes. The workers were rude & acted like they were not interested in being there. I felt that it was just an unpleasant experience. I most definitely feel like they overcharged due to the simple fact that nothing actually got done.
Description of Work: ARS tried to fix pipes in my bathroom which weren't draining properly & were causing things to back up.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

12/2005
2.0
plumbing
  + -1 more
The flutter valve is part of the flapper valve, which is the entire flushing system of the toilet. Our regular plumber recommended we replace the whole system when he fixed it the last time. We did not listen to his advice. ARS, however took the new brass flutter valves out & put in cheap rubber ones. I called them to retrieve the brass parts & was told they were thrown away, which I doubt was done. That s $150 worth of fairly new parts that are now gone.
Description of Work: ARS Services replaced the flapper valve in the upstairs toilet. The toilet was not flushing on every pull.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

12/2005
5.0
appliance repair
  + -1 more
American Residential Service took my call quickly and came around to give me an estimate. Their prices were very reasonable, the technician explained what he had to do to fix the dishwasher, and he also diagnosed a leak in the refrigerator dispenser door. The repair was scheduled on the spot, and the technician was well prepared. He pulled out the dishwasher and replaced the belt in the pump that makes the dishwasher drain water out. He did a wonderful job, and they have same day service. He cleaned up any mess and gave me his card.
Description of Work: American Residential Service replaced the belt on my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

12/2005
5.0
appliance repair, small appliance repair
  + 0 more
The service charge was quite reasonable and depending on what was wrong the price varied. I used this company because they are a nice and honest company. ARS does very good work and does not charge a great amount of money to have work done. If they feel it would be cheaper to have the problem fixed elsewhere, they will tell you that.
Description of Work: ARS fixed my dishwasher and the garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32

Art & Margaret B.
12/2005
4.0
plumbing
  + -1 more
ARS is a large franchise with a good reputation. I checked them out before I used them. They did some assuring for me. They were on time and did the work that needed done without trying to add extra. Their price was very reasonable, and I have had no problems with the drain since the work was completed.
Description of Work: ARS fixed my washer drain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

12/2005
5.0
heating & air conditioning/hvac, remodeling, upholstery cleaning
  + 1 more
We have used ARS for a number of different things, and we have found them to be very reliable. We do not hesitate to call them when we need something fixed or repaired. ARS does just about everything imaginable when it comes to homes and their pricing is usually far less than what those types of specific companies charge. The workers have always been very professional and take care of our home when they're in it.
Description of Work: ARS repaired our heating and air conditioning unit, as well as cleaning some of our interior upholstery and restoring walls after a small fire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

12/2005
5.0
electrician
  + -1 more
The service man arrived about a half hour late to start the job. He was apologetic about it and then started work. We were without any electricity while he was doing the work, so he tried to finish it as fast as he could. He had to do some rewiring because the wires had been in there since the house was built. The entire job took a little over an hour and he left no mess.
Description of Work: ARS Service Express replaced our fuse box. The breaker switches were old, corroded and difficult to turn on or off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

BARBARA S.
12/2005
5.0
plumbing
  + -1 more
I think the serviceman is really good, as well as the fact that he did a good job. It took about three days to finish up the project. I have had no problems since, which is enough said by itself. They cleaned up after themselves. They did originally tear up a bunch to run underground line from the house to the city sewer line and they did not plant grass or fix the flower bed that they tore up.
Description of Work: ARS installed a sewer line to the city service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

12/2005
5.0
plumbing
  + -1 more
I have had clogs in this toilet before, but I could always clear it myself. This is an old house and the pipes are beginning to corrode. The call was after hours, in the evening. Because I have called before, I was only charged the standard rate. The plumber arrived only an hour after I called and cleared it in just a few minutes. He said I should have some of the pipes replaced, which I will do as soon as I can afford it.
Description of Work: ARS Service Express cleared a clog in the bathroom plumbing pipes that were connected to the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

12/2005
5.0
plumbing
  + -1 more
I had ARS come out and do work for me. The last time they came out they did some plumbing work. I had some clogged drains and they unclogged them, but they are diversified, as they will do other things, such as electrical work. They always do a good job - I am never disappointed. No matter who comes to do the work - they are always professional.
Description of Work: ARS fixed some of our clogged pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

12/2005
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I use ARS for several things, and my toilet happens to be one of them. They come to fix the toilet and were out of here in about twenty minutes, which was great. ARS is a very good company; they are always on time and always prepared for whatever job you have for them. I also have a contract with them to keep the a/c up to date.
Description of Work: ARS fixed my toilet upstairs. The toilet kept running and was beginning to get ridiculous. I called ARS to come and fix it and indeed they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

12/2005
5.0
appliance repair
  + -1 more
ARS Service Express did a real good job of fixing my range. I was a little concerned at first because they showed up about a half-hour before they were suppose to, but it turned out to be a good thing. The service man was a pleasant gentleman. The price was a tad high, but I guess it was competitive.
Description of Work: ARS Service Express fixed my range which was not heating properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from ARS Rescue Rooter Houston
OUR TEAM APPRECIATES THE FEEDBACK AND THE OPPORTUNITY TO BE OF SERVICE TO YOU.

12/2005
1.0
plumbing
  + -1 more
ARS came out as our homeowner insurance company called them to take a look at our hot water heater & identify what was wrong. They ended up telling us there were cracks in it & that we needed to replace the unit. With the cost being so high, I contacted the insurance company, & said I was going to try & find a cheaper resolution. I had another company come out, & they identified a minor repair, told me there was no cracks, & that the unit was just fine otherwise. ARS was trying to rip us off, & I let my insurance company know not to ever send them out again.
Description of Work: ARS checked the hot water heater in our home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


BILL D.
12/2005
5.0
plumbing, drain cleaning
  + 0 more
We have had clogs in the sink before, but we were always able to clear it ourselves. However, this time nothing we tried worked. The plumber used a snake tool to get deep into the system. Then he used chemicals to make sure it stayed clear and cleaned the smell out. This process created quite a mess, but the plumber cleaned this up. We believe the chemicals he used did something positive because we have not had any clogs since.
Description of Work: ARS Service Express cleared a clog we had in the pipes below the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

MICHAEL P.
12/2005
2.0
plumbing
  + -1 more
ARS is a good company when it comes to needing someone on the spot. They installed the hot water heater for me. The product was great & the serviceman did a fine job. However, the stipulations are very heavy with ARS & their service. They make you buy their products, which are pricier than others. So pricing is always on the high end with ARS & that is something that needs to be considered.
Description of Work: ARS installed a hot water heater & have repaired it as well.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$700

12/2005
5.0
appliance repair
  + -1 more
I am very pleased with this company. When they come out, they are always very prompt & courteous. If they are late in coming out to fix a problem, you get a refund. The parts werent included in the cost. After they fixed my refrigerator, it ran like new. They picked up after themselves so I didnt have to.
Description of Work: ARS Service Express fixed my electrical problems & my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

VIVIAN S.
12/2005
5.0
plumbing
  + -1 more
I had to have a new toilet installed because the old one was leaking. I have worked with this company before and they do good work. I thought it was going to cost more then it did. I was amazed that they came out and finished the job so fast. They will really work with you. The price was fair and they cleaned up after themselves.
Description of Work: ARS Service Express replaced my whole toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

10515 Okanella Ste 100, Houston, TX 77041

http://www.ars.com/houston

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
License # TACLB043711E J. Dooley, MPL40536 C.Teeters, TECL19006 M. Perryman Jr.
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Electrical,
Insulation,
Sewer Cleaning,
Drain Pipe Installation,
Air Duct Cleaning,
Water Filtration and Softening,
Gas Logs,
Wells and Pumps

FAQ

ARS Rescue Rooter Houston is currently rated 4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

ARS Rescue Rooter Houston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ARS Rescue Rooter Houston does not offer free project estimates.
No, ARS Rescue Rooter Houston does not offer eco-friendly accreditations.
Yes, ARS Rescue Rooter Houston offers a 10% senior discount.
Yes, ARS Rescue Rooter Houston offers emergency services.
No, ARS Rescue Rooter Houston does not offer warranties.
ARS Rescue Rooter Houston offers the following services: Sewer & Drain Cleaning. HVAC. Plumbing. Indoor Air Quality. Major Home Appliance Repair.

Contact information

10515 Okanella Ste 100, Houston, TX 77041

http://www.ars.com/houston

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day