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ARS Rescue Rooter Houston

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now: 713-425-0364! ARS/Rescue Rooter Houston provides professional air conditioning, heating, plumbing, & insulation services. We require background checks & drug tests on all employees. Emergency service available 24/7! License # TACLB043711E J. Dooley, MPL40536 C.Teeters, TECL19006 M. Perryman Jr.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Sewer & Drain Cleaning. HVAC. Plumbing. Indoor Air Quality. Major Home Appliance Repair.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.0721 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
15%
3
6%
2
8%
1
15%


Rating CategoryRating out of 5
quality
4.2
value
3.7
professionalism
4.2
responsiveness
4.3
punctuality
4.3
Showing 426-450 of 721 reviews

02/2006
5.0
electrician
  + -1 more
ARS Service Express came right out after I called them about my lighting problem. They were able to fix it and even inspected my whole electrical system. They did a great job. They were professional and clean.
Description of Work: They fixed a lighting problem I had in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

02/2006
5.0
plumbing
  + -1 more
ARS comes out once a year to fix a bad sink that I have. Their employees are very knowledgeable, professional, always on time, and courteous when I ask for their help. They came right out when I called and got the job done quickly. As long as I keep the sink, I will keep using this company.
Description of Work: They came out and fixed my clogged sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2006
5.0
heating & air conditioning/hvac
  + -1 more
ARS are very good when you need a Furnace and Air Conditioning company. I have used them over the years to do my regular service work, and they are efficient and punctual, with reasonable prices. I had a new Thermostat put in recently by them, they also cleaned my air conditioner lines and I was pleased as the bill was about $190 dollars and that is parts and labor. I will continue to call them in the future if I need any service or maintenance work on my Furnace and Air Conditioner.
Description of Work: ARS are very efficient air conditioner service men. They were out to replace my thermostat and to do the regular cleaning of the lines and the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

CHERRIS W.
02/2006
4.0
heating & air conditioning/hvac
  + -1 more
ARS did a pretty good job for us. The work was done in a timely manner. Since it was a minor repair, they were able to take care of it pretty quickly. We got exactly what we wanted. The air conditioner has been working just fine since they fixed it. Their pricing was not the cheapest, but for on the spot service, we were very satisfied. We plan to use them in the future. Everyone was nice and the service man was very respectful of our home.
Description of Work: They repaired the coils on our air conditioner and also provide regular maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

02/2006
5.0
plumbing
  + -1 more
ARS does a good job with my plumbing. Their motto is that they show up in thirty minutes or less and that is a guarantee. They do the job as quickly as possible and do a real good job of cleaning up after themselves. The only issues that I have with them is that they are really expensive. They are professional. They have always got the job right the first time.
Description of Work: They unclogged my bathroom pipe.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

02/2006
5.0
electrician
  + -1 more
ARS provided the great service that they promised. They said they would provide same day service and they did. The workers were very professional. They were honest and told me exactly what the problem was if there was a problem. I appreciated that honesty. I trusted them to make sure my home was safe.
Description of Work: They came to my home to check that all of my appliances were electrically safe. They also checked all of my outlets, cords, and circuit boards in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37

BRYAN R.
02/2006
5.0
plumbing
  + -1 more
ARS had the work done in less than an hour and did a good job cleaning up afterwards. I have used this company for three years, and they have always done a good job for me.
Description of Work: They came to my home and unclogged my tub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Robert F.
02/2006
4.0
heating & air conditioning/hvac
  + -1 more
ARS is the most dependable company when it comes to needing someone to come right away. They did same day service. They identified the problem shortly after they arrived. The repair was fast and efficient. My unit has worked great ever since the repair. The cost was sort of pricey, but I needed the service done quickly and they were able to do it.
Description of Work: They repaired the temperature setting on my air conditioning unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Jonathan C.
02/2006
4.0
heating & air conditioning/hvac
  + -1 more
The quality of the unit was great and their service was great. The main difficulty I had with these people was financing. The payment plan fell through. I financed it through other means. I was approved, but the paperwork got mixed up somehow. Im really happy with the unit and the service they provide on it. So far it has worked great and the thermostat too.
Description of Work: We had an air conditioner unit installed and the thermostat repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

02/2006
5.0
plumbing
  + -1 more
The plumber was very courteous and the company gave me a nice discount for being a senior citizen. If felt they had great customer service and the job was done very professionally. The plumber that came out was very nice and did a great job. It was a good experience.
Description of Work: ARS Rescue Rooter fixed my garbage disposal. He took out a big piece of celery that was stuck in my old garbage disposal in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

CHRIS E.
02/2006
5.0
appliance repair
  + -1 more
ARS Service Express provided very good service. They even came out on a Sunday to fix it. The serviceman was very professional and courteous. Their rates were very good. I would hire them again.
Description of Work: They replaced a burner for the pilot light in my hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

RICK H.
02/2006
4.0
heating & air conditioning/hvac
  + -1 more
ARS are always on time. They have a guarantee that if they are not on time you get their service for free. They always explain to me what was wrong and what they fixed. I think that they are very professional and are good to work with.
Description of Work: They came out and worked on my air conditioner, however I do not remember what they fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

02/2006
5.0
appliance repair
  + -1 more
ARS Service Express did a very good job. They were very nice and the price was great. I have not had any problems with it since they fixed it. They came when they said they would. The serviceman was polite and professional.
Description of Work: They came out and fixed my electric stove. I dont know what was wrong with it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

TONYA M.
02/2006
4.0
heating & air conditioning/hvac
  + -1 more
ARS was very prompted with their service. They replaced the fan motor and did a general maintainance. The tech seemed very knowledgeable and was able to provide us with some general maintainance tips.
Description of Work: ARS replaced the fan motor and performed a general maintainance on our air conditioning units.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

02/2006
4.0
heating & air conditioning/hvac
  + -1 more
I am quite satisfied. However, it did take sometime to have the job completed. The furnace was not a good fit for where they had put it. They had to come back and fix it. They did keep coming back until they got it right. They did keep all appointments. They were always on time. They finally got it right. I never heard from them again after that. I thought the whole experience was rather comical. At least it s all done now.
Description of Work: I hired Service Express to come and install a new furnace for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$2,400

02/2006
5.0
plumbing
  + -1 more
ARS did a good job of fixing my backed up toilet. I am real old so I expect things done right so I dont have to worry about it anymore. It has worked just fine ever since they fixed it. The gentleman that came was very polite and professional. I felt that the price was very good, so I dont mind to pay for good work.
Description of Work: They fixed my backed up toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

12/2005
3.0
gas leak repair
  + -1 more
The gas line that was leaking was behind a wall, so I removed the wall & all they had to do was install a $2 valve, which took 10 minutes, & they charged me $250. I felt that was a total rip-off, so I wont use them again & I sure wont recommend them.
Description of Work: They installed a valve to the gas line, due to a gas leak.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$250

12/2005
5.0
plumbing
  + -1 more
ARS is very professional, you could tell because the problem was found right away. My husband or me could not figure out where in the world the leak was coming from and ARS found it 1 2 3! Since the leak was fixed, I have not had a problem since. The price was very reasonable. I actually called Home Depot to get an estimate and the price was the same.
Description of Work: ARS fixed my bathroom shower, it was leaking pretty bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

NORELL L.
12/2005
5.0
heating & air conditioning/hvac
  + -1 more
I haven't had any problems with either system since they installed them. They come twice a year to service them unless a problem arises. I would recommend to others. I used them to service my system in my old house, as well. They are reliable.
Description of Work: ARS Service Express serviced our heater and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

12/2005
3.0
plumbing
  + -1 more
My opinion of them is kind of good & not so good. First of all, they are supposed to be on time & if for some reason they are not on time, they are supposed to deduct $50 from your bill. Well, they were 2 hours late & I have still not received the check from them. Other than that, I think that they did a wonderful job. These guys did some good quality work. I felt that the price was really high, but the work was good so I am not going to complain about the price.
Description of Work: Some of the pipes in my home were leaking, so I had to have them repaired.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$150

12/2005
5.0
heating & air conditioning/hvac
  + -1 more
They are an excellent company, and have done a variety of services for me. They are an international group.
Description of Work: ARS Rescue Rooter fixed the plumbing, air conditioning unit, and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

12/2005
4.0
heating & air conditioning/hvac
  + -1 more
ARS is a member of the better business bureau and this is why I called them. ARS did find a problem in the unit and had fixed it for me. The problem was fixed the same day, which was great. The quality of work was fine, with all of this in mind, I can gather that ARS is a professional company and do great work at great prices.
Description of Work: ARS came out to check the ventilation in my air conditioner.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$179

12/2005
5.0
handyman service
  + -1 more
I am very satisfied. They always call after the work is done to make sure there are no problems with it. They always show up on time, and tell you how much it will cost before they start servicing. They are very professional, polite, and I have never had one problem with any work they have done. I highly recommend this company to others. I use them on a regular basis.
Description of Work: American Residential Service checked, serviced my furnace and air conditioning, and also did some plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

12/2005
5.0
heating & air conditioning/hvac
  + -1 more
We had a new air conditioner and furnace system installed in our house. We had a lot of problems with the original company that put it in. We had to call a new company to fix up the mess so we called ARS, and they did a fabulous job. First they cleaned up the mess, they sucked the water out of all the vents, and put in the correct amount of vents. The whole system had to be removed, and put together again as some of it wasn t put together properly. ARS removed the old one from the attic, and put the new one back in. We have had no problems since, and would recommend ARS too other people, we will be calling them for all our servicing, and repair needs.
Description of Work: ARS SVC Express installed a new air conditioner and heating system in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

12/2005
5.0
plumbing
  + -1 more
ARS has been my plumbers for a few years now, we replaced a sink and toilet in our bathroom and they did the work. It was great no problems at all. We called them when the tub overflow valve went out and the tub overflowed and ran into the kitchen ceiling. We had an awful mess. ARS came right away and took care of everything. They are very professional and punctual when I call them. Their prices are a little high, but they're good.
Description of Work: ARS SVC Express replaced a sink and a toilet for us in the bathroom and we also called them when our tub overflow valve went.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Contact information

10515 Okanella Ste 100, Houston, TX 77041

http://www.ars.com/houston

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
License # TACLB043711E J. Dooley, MPL40536 C.Teeters, TECL19006 M. Perryman Jr.
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Electrical,
Insulation,
Sewer Cleaning,
Drain Pipe Installation,
Air Duct Cleaning,
Water Filtration and Softening,
Gas Logs,
Wells and Pumps

FAQ

ARS Rescue Rooter Houston is currently rated 4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

ARS Rescue Rooter Houston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ARS Rescue Rooter Houston does not offer free project estimates.
No, ARS Rescue Rooter Houston does not offer eco-friendly accreditations.
Yes, ARS Rescue Rooter Houston offers a 10% senior discount.
Yes, ARS Rescue Rooter Houston offers emergency services.
No, ARS Rescue Rooter Houston does not offer warranties.
ARS Rescue Rooter Houston offers the following services: Sewer & Drain Cleaning. HVAC. Plumbing. Indoor Air Quality. Major Home Appliance Repair.

Contact information

10515 Okanella Ste 100, Houston, TX 77041

http://www.ars.com/houston

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day