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Appliance Genius

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation

About us

Appliance Genius LLC has become a well-renowned Appliance Repair Service in Houston, Austin, Dallas & Beaumont. What started out as a hobby turned into a full-fledged business offering the highest quality repairs. Our passion for fixing what’s broken has brought us to the forefront of the repair industry, and our impeccable results have kept us there. Houston 713-554-0100 / Austin 512-980-8888 Beaumont 409-246-7979 / Dallas 214-814-4040

Business highlights

30 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Appliance repair and maintenance.

Services we don't offer

BLENDER REPAIR, IRON REPAIR

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.686 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
6%
3
7%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 51-75 of 86 reviews

Patrick H.
08/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Returned to proper operation my Sub-Zero refrigerator. Reasonable price. Understand likely has leak and to need further work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gregory W.
05/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kristi K.
05/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

J B.
04/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MAYME V.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John & Joyce B.
03/2016
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry M.
01/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Binbin Y.
12/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bob S.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Recall service on dishwasher. They got all the material and performed the service well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Appliance Genius
Thanks for your feedback! It makes our day when our customers are satisfied.

Lee B.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Cleaned the coiles and etc. in my Sub Zero fridge and got it cooling better again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sheila R.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced heating element in refrigerator. Done within the estimated time and the refrigerator has run well since.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Gary C.
08/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: They did not return my calls

Rating CategoryRating out of 5
quality
1.0
responsiveness
1.0
punctuality
1.0


Response from Appliance Genius
We are sorry you had this experience with our company. We recently got new phone systems and were having a couple issues with our calls. Our phone systems should be working as they should now and we would appreciate if you gave our company another chance. Please try emailing us at ApplianceGeniusLLC@gmail.com or call our office and one of our representatives will be glad to assist you with your appliance repair questions.

Gregory W.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They diagnosed the problem with the dryer as a blockage in the apartment's vent pipe. This was already suspected, but the manner in which the technician did it proved that the problem was in the building. Building maintenance finally fixed problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Rabon B.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired water dispenser and replaced control panel on dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$416

Charles B.
06/2015
1.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0


Response from Appliance Genius
Mr. [member name removed] we would like to know what we did wrong and how we can improve our service, We would appreciate your detailed feedback. Please contact our office or send us an email directly at appliancegeniusllc@gmail.com. We appreciate your time.

Donald D.
06/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: They tired to resurrect a front loader washer, replaced the water pump, however after several tries, the problem was the Main Motor and it was better to replace the washer. |They gave it a good effort! |

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Appliance Genius
(removed member name) We appreciate your feedback. We are glad to hear you were satisfied with our service. It was a pleasure servicing your appliance.

Rebecca P.
04/2015
5.0
appliance repair
  + -1 more
He was just great!
Description of Work: Fix the ice maker and the dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Evelyn V.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Dishwasher was making a klicking noise. Tec used vacuum to get some stuff out of the water lines inside the mashine. The noise is not completely gone but much better. I'll call again to see what else can be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Susan S.
03/2015
4.0
appliance repair
  + -1 more
XXXCCXC+
Description of Work: was rushed and then gave me an estimate to repair a hinge on my oven that was extremely expensive. didnt show up until 6pm

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$79

Mary V.
02/2015
5.0
appliance repair
  + -1 more
No need. It was a good experience.
Description of Work: Replaced heat sensor and board on our oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David R.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Built-in oven showed error message when I tried to self-clean. Appliance Genius repairman was very professional, friendly and thorough. A genuine pleasure to have found this company after my repairman of many years decided to retire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

john V.
01/2015
3.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Carol T.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: We have a GE MONOGRAM Refridge and separate freezer which have had endless problems. We have had warranty service to no avail and then we called Appliance Genius which properly diagnosed and fixed pur problems. Their office staff is very responsive and kept us informed of costs and scheduling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Appliance Genius
It was a pleasure to service you (member name removed). We are glad to hear you were satisfied with our service and that your refrigerators are now functioning properly. We hope you keep us in mind if any of your home appliance need service or maintenance. Thanks for your business.

Dawn C.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Janet P.
01/2015
5.0
appliance repair
  + -1 more
.Great
Description of Work: New Maytag dishwasher would not start. I would try to start a wash cycle and I would push the control button and it would not start. Maybe by the 15th time it may start. The lights would come on but the water would not run into the unit. It was as though the water was turned off. After a bunch of tries then sometimes it would start. Another company AGI came and looked at it previously and did not fix the problem. Appliance Genius came and took the time to fix it. Willie F. checked out the system and ordered the parts to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Appliance Genius
We are happy to help! Glad to get your appliance back up and running.

Contact information

3262 Westheimer Rd Unit 345, Houston, TX 77098

http://www.appliancegenius.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation

FAQ

Appliance Genius is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Appliance Genius accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Appliance Genius does not offer free project estimates.
No, Appliance Genius does not offer eco-friendly accreditations.
Yes, Appliance Genius offers a 10% senior discount.
Yes, Appliance Genius offers emergency services.
Yes, Appliance Genius offers warranties.
Appliance Genius offers the following services: Appliance repair and maintenance.
BLENDER REPAIR, IRON REPAIR

Contact information

3262 Westheimer Rd Unit 345, Houston, TX 77098

http://www.appliancegenius.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM