1-800-Got-Junk? - Houston

I made the online appointment over lunch, and the crew and truck were there that afternoon. They called ahead to arrange the best time and were very punctual. The two man crew arrived and did a walk through of all the areas for the junk to be removed, not just what we had cleaned out and had on the drive. They removed everything I asked for (except the old tire). Even took an odd stack of bricks I had no clue as to where to dispose of. The men were very efficient in getting the truck loaded and swept up afterward leaving a clean driveway. The price was a little more than I wanted to spend, but in the end I would do it again for the convenience and speed.

They were very professional and they arrived on time. There were two guys. They came out and listed what I wanted to be hauled away. They gave me an estimate. If you don’t like it, there is no commitment. They just thank you and they bag off. You don’t have to pay for an estimate, which is very nice. I thought that the estimate that they gave me was kind of high. They arrived at a price which I thought was very fair. They did the job and cleaned up after themselves. They were very good.

I thought the people who came to the house and did the work were very polite and clean with what they were doing. They were able to come on my schedule.

We have used this company before, and they are always very professional. They're on time, polite and work extremely fast. Over the phone quotes have been pretty accurate for me so far. We'll definitely use them again if we have a need for a hauling service.

It was rather difficult to do but they handled it wonderfully.

We had been out of town after the storm since we had no power. Returned to find piles of tree debris on lawn. Called this company and they responded immediately. Also went to our daughter's home in Seabrook to haul debris. They came prepared with a chain saw to cut large trees and limbs. I would most definately call them again.

I arranged the appointment on their website, which is very user-friendly and easy. They had someone available the same day. The men who came out were very professional and helpful, but I'm not totally sure about their training. For instance, one of the items we wanted to get rid of was a large (200 gal) fish tank. On their website, they talk about how much they recycle and re-use; however, when they collected the tank, they simply threw it in the back of the truck with everything else, and smashed it. I'm sure it just went into a dump and not to a recycling center. The service also was rather expensive - about $400 for half a truck. Honestly, I probably wouldn't use them again unless I was in a hurry and couldn't get anyone else.

They did what we needed them to do...so it went well.

In anticipation of some furniture being delivered, I needed to have some junk removed from my apartment, including a broken TV. I researched online and through Angie's List, and I had seen 1-800-GOT-JUNK around my neighborhood. Around 11:30am, I went online and made an appointment. They were available the same day between 1pm and 3pm and offered a $10 discount for same-day service. PERFECT! I made the appointment. I got a call from Nash around 12:20pm, confirming the appointment, and they were on-time at 1:00pm. I had an old 24" TV, some old chairs, boxes, and other trash, so I thought I would qualify for minimum load, but it ended up being 1/8th. I accepted their estimate, and they immediately got to work removing my items, even though I stay on a 3rd floor apartment. By the time I had turned back around, they had moved everything to the stairs and the job was done. They were out by 1:10-1:15pm! If you need professional junk removal service, even the sameday, I would especially recommend 1-800-GOT-JUNK, despite the price.

They were very prompt and they were on time to the appointment for the estimate. They were very professional and I was impressed. I think they are expensive but I was pleased with them as far as their professionalism and things like that.

They called ahead of time and were on time. After discussion of just what I needed to have taken away (it was all in the garage) they gave me an estimate and I ok'd it. They loaded up everything in no time at all. What I also liked about them was their professionalism and courtesy. But also I appreciated the fact that they just don't dump everything in a landfill. They try to recycle everything they can. I like that. Can't wait to find some other stuff to clear out. It's amazing how stuff accumulates!

The workers were extremely polite, hardworking and asked if they did not know what to do next. I had a very large brick wall in front of my house that had toppled over. I called them and it was easy to set up an appointment. The men called an hour before they were to be there to confirm that they would be on time. They were. They gave an estimate and I felt it was reasonable. They then started working. It was hot that afternoon and yet they still pressed on. They cleaned the yard perfectly. I would hire the service again.

Super service, very professional. Cam right on time. They charge by the amount of stuff they are hauling and not by time. After the job was complete, they swept the area and carted off the sweepings too. I have used other haulers over the years buth they always have some added charge - dump fee, it took longer than we thought, disposal fee - but with these guys the price was the price.

After tearing down my dad's fence, I discovered the amount of debris was way too much to set out at the curb for normal trash pickup. Having read the previous good reviews, I called 1-800-Got-Junk. They answered the phone immediately and were very professional in setting up an appointment. They explained their rates are based on the volume of trash picked up (i.e. half a truck, a full truck, etc.) and that their services including raking and yard cleanup. They called two hours prior to arrival to be sure I was ready and arrived on time. I had piles of debris scattered throughout the yard; they picked up every one with no complaints. As promised, they raked the areas after picking up the debris; when they finished the yard looked perfect. Due to a lot of bamboo and branches (plus about 160 liner feet of old fence), I ended up with a full truck.(without the bamboo, it would have been almost $200 less). Although I initially thout the price was a bit steep, their professionalism and clean up services made it worth every penny. Remember to ask for the Angie's list discount when they finish: They initially forgot to include it; however when I asked they promptly deducted it from the bill. If you need fast, professional debris removal without any hassles and including excellent clean-up services, 1-800-Got-Junk is the way to go.

Service could not of been more professional. Arrived in time and very expeditiously loaded their well maintained truck. Swept up and left. Whole job only took about an hour. Certainly would recommend and use this company again.

Had a ton of stuff and needed to get rid of it before our office open house. 1800-GotJunk was here in two hours. I couldn't believe it. The two representatives arrived in a super-clean truck with nice signage. The two young men were extremely polite, provided a estimate and were finished in 30 minutes. I would highly recommend this service and will undoubtedly use them again.

This is a great service, especially for a single woman. They are far good and professional. They are in uniform and they come out and carry off your trash. There are things that you can donate to charity, but it is hard to get them to come out and take tings. I donate it to them and they take care of it for me. I like them a lot and I feel safe when they come out because I know who they are.

The whole process went smoothly. I made the appointment through their website for the next morning. They phoned me 30 minutes before arriving to confirm. They charge by how full the truck is and they took extra effort to pack the items in efficiently. After finishing loading they swept out the garage and raked up the remaining yard debris. Excellent service and they were exceptionally efficient, courteous, and professional. I used them once before 3 years ago and the service is still at the same high standard. I will definitely use them again after the junk piles up again in the garage.

The two men loaded the truck in a very efficient manner because they charge according to the percentage of the truck that is filled up. They worked quickly and did an excellent job. They do not give you a price until they show up and look at all the stuff that needs to be hauled off. However, I thought the price was reasonable when compared with renting a dumpster.

The company was punctual and professional, showed up on time, gave a proper and accurate estimate, and removed the debris as requested. The company states on their website that they like to "sweep up" after their work is completed and this wasn't really done, but that's a minor quibble. Overall I was very satisfied with their work, and the fact that they work on Sundays!

Like usual...they did a great job. They aren't the cheapest, but you pay for the service and convenience.

After finding the company on Angie's List, I clicked the link to their website, booked online, and automatically received a $10 discount. The website was very informative, even showing the dimensions of one of their trucks so you could estimate how much junk you have. Pricing was available online, but they have to come out to give you a firm price. I booked at about 3:30, and they called about 4:00 and said they would be at my house at 4:30. They were right on time, told me it would be $235, then loaded up the stuff in about 30 minutes, asking me exactly what I needed thrown in. They swept up the driveway when they were done. They charged me exactly what they said they would. I paid with a credit card and the employee just called it in on his cell phone to confirm it. They did exactly what they said they would do, and I didn't have to wait long. I probably could have found someone a little cheaper, but certainly none easier!

Scheduling was very professionally handled over the phone. Gave pricing catagories at that time and arranged a date and time. Two or three phone calls from the crew to keep me informed of when they would arrive. Quoted price before work began. Promptly loaded the truck.

The experience was great. They were a little expensive, but they showed up on time, did the work and tidied up. They worked hard and got the job done professionally and timely. While they were a little more expensive than some other services, they were properly insured, prompt, professional and timely, which is less than I can say for most of the other tree removal services that I contacted.

Due to power outage during Ike, we had to leave our home in Houston and were out of town for 2 weeks. We learned that the piles of trash and bags of storm debris were still on our lawn. After checking Angie's List, we called this company. They were delightfully responsive and were at our home within 2 hours. We later suggested them to our daughter who lives in Sea Brook. She had a tress down in her backyard and their response was, "we'll bring a chain saw". Wonderful service.