1-800-Got-Junk? - Houston

They were prompt, pleasant and professional. I had some of the things I needed removed in a pile. After they finished that all I had to do was point to the other things that I needed gone.

I contacted GotJunk on the internet after I saw their name in Angie list and then I saw one of their trucks in town.. I KNOW that the HUGE and HEAVY tv's I needed moved from upstairs in my house were going to be a challenge to say the very least... I contacted GotJunk through the website and easily got setup for a time for a crew to come and give me a quote and get those tvs out of here! when the movers showed up I was VERY surprised to see 2 smaller sort of men no taller than me and certainly no bigger than me but, they KNOW what they are doing!! and they got the tv's out very quickly, quietly and professionally? I will use them again!

They were courteous, prompt and quick. I only had a few items to remove, so the minimum charge seemed high for what was done. They charge by the load size and I used less than the minimum load.

They were A all the way down the line. They were excellent and very professional. We could negotiate on the price. They started off at a price higher than I was willing to pay and they were willing to negotiate on it so that was good. They do what they advertise. They came in and did the job when they said they would. They were great. They were fine.

It went smoothly and I was pleased. The workers arrived on time and were friendly and professional. They went right to work and were out of there in a few minutes. No complaints.

It went great. They were on time, up front about the pricing, and flexible when I needed to change my appointment. I would use again.

Provider was extremely responsive and gave me same day service. I called in the morning, they hauled the junk away during lunch, I paid via credit card over the phone and when I came home, the area was empty and clean. The service provider was professional and called when he said he would. However, I had sticker shock with the price. It was much higher than I had anticipated and was a little disappointed to learn that they charged $30 extra for the water heater. However, I was extremely pleased with the service and the quality of work.

This was a very pleasant experience. We made the appointment online, and the email said the crew would call 30-45 minutes prior to arriving. They called 50 minutes prior to arriving, and arrived at the beginning of the two hour window that we selected online when we made the appointment. They were clean and very professional. They looked at the items we wanted hauled off and gave my wife a quote. We accepted and they proceeded to load everything up. When they were done loading and cleaning up the trash, they informed us that it had not taken as much room in the truck as they expected so the charge would be $35 less than they quoted. I would not hesitate to use their services again. We managed to get rid of some stuff that we had no idea how to dispose of ourselves. They told us they would recycle what they could, which is even better.

ARRIVED A FEW MINUTES EARLY (GOOD) . COMPLETED JOB EFFECIENTLY ,CLEANED UP AND WERE GONE . WIFE WAS HAPPY , NEED I SAY MORE .

I booked online today for same day service. They called before they arrived and were able to arrive 30 minutes early. The truck was well marked. And the men were in uniform, professional and helpful. The men helped load the junk and swept the area.

I had a great experience. I am selling my house and needed to clear out a ton of old junk that we have been accumilating over the last 11 years. I called at 4pm and two young men showed up a couple hours later. They were very professional and in and out in 45 minutes. I will definately use these guys again.

Two young men showed up on time. Very professional. They loaded the ENTIRE truck in just ONE hour. We got rid of a freezer, refrigerator, patio furniture, a couch, desks, credenza, tv's, big dog house, and so much more stuff that was overloading our garage. I still don't know how all that junk fit into their truck. I will highly recommend them to my friends and family. The only things they couldn't take were paint and hazardous materials (like paint thinner, camp stove fuel, tikki light fuel, etc....). They consider everything junk and NOT donated items, thus everything is treated as junk. Desks and other furniture were torn apart instead of being kept intact to be used again so they could maximize the space in the truck. We did have a nice baker's rack that one of the guys said his mother would like.... so at least she will be getting that. I wish I would have asked them how they dispose of everything in the truck afterwards. To fill up the entire truck was $582.00. The price is kind of high but it's well worth it. These guys did an excellent job.

The two men from 1-800-Junk showed up, surveyed the items to be hauled away, provided a price and got to workj loading it out. The men were professional and courteous. They hauled all the items and left the yard clean.

Aside from the price everything went well. Nice employee's and they did a good job. They were out the same day which was great. Just not happy about not being told of the additional fee over the phone. This could have be handled in a more professional manner.

This was really heavy work for the two gentlemen who did the work. They never complained, were 100% professional and even friendly! I will definitely use them again. Good price, good service. That's rare these days. Susie Alverson

Isaac called me when he was about 20 minutes away. He was a little earlier than the assigned two-hour window and asked if that was OK (which it was). When he and Gary arrived, they gave me an estimate which I accepted and they got right to work. They worked quickly (filling 2/3 of the truck in about 1.25 hours) and loaded the truck very efficiently. When they finished loading all the junk to be removed, they swept out the garage. Isaac and Gary did an AWESOME job! I paid by credit card, signed the receipt and was left with a wonderfully clean garage. :) The service is a bit pricey but I would definitely consider using them again in the future.

They came within 30 minutes of my call and I couldn't believe it. They were very nice and I didn't have to lift a thing. I was overwhelmed by all of the things that I had in my garage and they took everything! I didn't know, but moving all of my things from the attic was part of the deal. Next time I will have them do all of the work for me, which will be great.

My husband organized the garage over the weekend and had a bunch of junk he needed to get rid of. We saw 1-800-Got-Junk on Angies List and their trucks around town so we checked them out on the internet. You can get a pick up time online, you don't have to call, just set the appt online. We made it for the next day and received a 10.00 discount. Gary called that morning 1/2 hour before our time to say he was close. He also explained how they worked and charged and if I was okay with that they'd head over. They charge by the size of the truck the stuff takes up. I believe a fourth of the truck is 118.00 or so --- that was us. They seemed concerned that I didn't have enough stuff to take up the size for the minimum and encouraged me to see if I had anything else, which I did not, but either way, I'm thrilled. This was stuff I had nooooo idea what to do with other than to drive over to the landfill:/ They come on time, are very pleasant to work with, they haul away, recycle and I don't have to lift a finger. They even cleaned up the area underneath where I had the stuff stacked. We have an old storage unit with LOTS of junk --- we'll fill the truck. I know who I'm calling! That storage unit has documents we'll need shredding for and they do that too. What do these guys not do! Perfect experience:)

What a great service. I had difficulty finding anyone to haul the TV - couldn't give it away. I called them after 17:00 on Friday and asked them to pick up the TV. They answered on the second ring, took the information, and credit card. I wasn't in town, but the TV was on the front porch. They were concerned because they were willing to haul more for the minimum charge. Asked if there was any other trash or junk they could haul - even willing to go in the attic if needed. There was more, but I wasn't in town to let them in the house. Great service, prompt and no hassles.

Found them on internet and signed up for same day service early in the a.m. Josh called to confirm and they arrived within the scheduled time frame. Polite, professional, neat and clean! A big help to me.

I scheduled online Saturday afternoon. They called about 15 minutes before they were scheduled to arrive telling be they were on their way. Showed up with 3 people and an empty truck. All three in uniform (hats and shirts). Had no problem with having any of them in my house. They worked with my wife and I as we went through the garage and even moved things that we were keeping for us. When we finished the garage, the got everything we had gathered in the house. They swept up after they were done. We received a $10 discount for booking online. They also asked if we would let them put a sign in our yard, we said yes. While I do not believe this was a cheap price, I am very happy with the work and the workers. I would recommend on big projects for sure. We filled the whole truck. They do not charge for the labor, only the space taken in the truck. They packed the truck very well.

I was very pleased with the experience and would recommend them.

They didn't come across as profession as they would have you believe on their website. Overall, it wasn't a very positive experience.

We called the company, and they set up a time slot for early that afternoon. Within about an hour, the owner of the company called to confirm and inform us the exact time of pickup and who would be driving the truck. They were actually earlier than expected and done by the time of the scheduled pickup time. Everyone from the initial call for service to the gentlemen who picked up the couch was amazing. Will use again and recommend to anyone in need of their type of service.

They were extremely pleasant and helpful. I had a very positive experience.