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1-800-Got-Junk? - Houston

Hauling, Garbage Collection, Moving Companies,

About us

As Houston West's premier, local junk removal company, 1-800-GOT-JUNK? take the frustration out of home clean outs! Our new No Contact Junk Removal service allows us to remove items without direct contact. We offer same-day service & our friendly, uniformed truck team will call you fifteen to thirty before your scheduled two hour arrival window. Junk disposal has never been easier with our help. Just point to the junk you want removed & we'll provide you with an upfront, all-inclusive price -- it's that simple. We'll remove items from wherever they are located (even from the backyard, attic or basement), load them into our truck, and sweep up the area before we leave; Dragging junk to the curb is a thing of the past!

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Home Cleaning, Junk Removal & Hauling

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
2%
2
2%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.1
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 105 reviews

Sandra P.
11/2013
5.0
hauling services
  + -1 more
They were prompt, pleasant and professional. I had some of the things I needed removed in a pile. After they finished that all I had to do was point to the other things that I needed gone.
Description of Work: Removed things stored in a garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

James H.
11/2013
5.0
hauling services
  + -1 more
I contacted GotJunk on the internet after I saw their name in Angie list and then I saw one of their trucks in town.. I KNOW that the HUGE and HEAVY tv's I needed moved from upstairs in my house were going to be a challenge to say the very least... I contacted GotJunk through the website and easily got setup for a time for a crew to come and give me a quote and get those tvs out of here! when the movers showed up I was VERY surprised to see 2 smaller sort of men no taller than me and certainly no bigger than me but, they KNOW what they are doing!! and they got the tv's out very quickly, quietly and professionally? I will use them again!
Description of Work: moving VERY large TVs from upstairs area in house with twisty stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Sarah W.
10/2013
4.0
hauling services
  + -1 more
They were courteous, prompt and quick. I only had a few items to remove, so the minimum charge seemed high for what was done. They charge by the load size and I used less than the minimum load.
Description of Work: Removed junk remaining in house and garage after a move.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Sarah K.
10/2013
5.0
hauling services
  + -1 more
It went smoothly and I was pleased. The workers arrived on time and were friendly and professional. They went right to work and were out of there in a few minutes. No complaints.
Description of Work: Hauled an old (heavy) TV

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31

Leslie S.
10/2013
5.0
hauling services
  + -1 more
They were A all the way down the line. They were excellent and very professional. We could negotiate on the price. They started off at a price higher than I was willing to pay and they were willing to negotiate on it so that was good. They do what they advertise. They came in and did the job when they said they would. They were great. They were fine.
Description of Work: I used 1-800-Got-Junk? Houston for hauling. They hauled away a mattress and box spring for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SARA and DEREK L.
09/2013
5.0
hauling services
  + -1 more
It went great. They were on time, up front about the pricing, and flexible when I needed to change my appointment. I would use again.
Description of Work: They removed boxes and bags of unwanted household items that had accumulated in our garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$375

Nikki E.
08/2013
4.0
hauling services
  + -1 more
Provider was extremely responsive and gave me same day service. I called in the morning, they hauled the junk away during lunch, I paid via credit card over the phone and when I came home, the area was empty and clean. The service provider was professional and called when he said he would. However, I had sticker shock with the price. It was much higher than I had anticipated and was a little disappointed to learn that they charged $30 extra for the water heater. However, I was extremely pleased with the service and the quality of work.
Description of Work: Provider hauled away small junk pile (approximately 1/6 of a truck) consisting of old water heater, rotten lumber, trash bags, chemicals, etc.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

Douglas M.
06/2013
5.0
hauling services
  + -1 more
This was a very pleasant experience. We made the appointment online, and the email said the crew would call 30-45 minutes prior to arriving. They called 50 minutes prior to arriving, and arrived at the beginning of the two hour window that we selected online when we made the appointment. They were clean and very professional. They looked at the items we wanted hauled off and gave my wife a quote. We accepted and they proceeded to load everything up. When they were done loading and cleaning up the trash, they informed us that it had not taken as much room in the truck as they expected so the charge would be $35 less than they quoted. I would not hesitate to use their services again. We managed to get rid of some stuff that we had no idea how to dispose of ourselves. They told us they would recycle what they could, which is even better.
Description of Work: They hauled off miscellaneous trash from outside, old garbage cans, scrap wood, a 62" DLP TV from upstairs and a full size mattress.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

ROBERT S.
06/2013
5.0
hauling services
  + -1 more
ARRIVED A FEW MINUTES EARLY (GOOD) . COMPLETED JOB EFFECIENTLY ,CLEANED UP AND WERE GONE . WIFE WAS HAPPY , NEED I SAY MORE .
Description of Work: HAUL OFF GARAGE CLEAN-UP

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Karen V.
05/2013
4.0
hauling services
  + -1 more
I booked online today for same day service. They called before they arrived and were able to arrive 30 minutes early. The truck was well marked. And the men were in uniform, professional and helpful. The men helped load the junk and swept the area.
Description of Work: I had a portion of the garage cleaned out. I felt the price was prohibitive to do more.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$215

Travis S.
03/2013
5.0
hauling services
  + -1 more
I had a great experience. I am selling my house and needed to clear out a ton of old junk that we have been accumilating over the last 11 years. I called at 4pm and two young men showed up a couple hours later. They were very professional and in and out in 45 minutes. I will definately use these guys again.
Description of Work: Cleared several items out of garage, shed and attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

KELLY M.
03/2013
5.0
hauling services
  + -1 more
Two young men showed up on time. Very professional. They loaded the ENTIRE truck in just ONE hour. We got rid of a freezer, refrigerator, patio furniture, a couch, desks, credenza, tv's, big dog house, and so much more stuff that was overloading our garage. I still don't know how all that junk fit into their truck. I will highly recommend them to my friends and family. The only things they couldn't take were paint and hazardous materials (like paint thinner, camp stove fuel, tikki light fuel, etc....). They consider everything junk and NOT donated items, thus everything is treated as junk. Desks and other furniture were torn apart instead of being kept intact to be used again so they could maximize the space in the truck. We did have a nice baker's rack that one of the guys said his mother would like.... so at least she will be getting that. I wish I would have asked them how they dispose of everything in the truck afterwards. To fill up the entire truck was $582.00. The price is kind of high but it's well worth it. These guys did an excellent job.
Description of Work: Hauled away as much junk in our garage and backyard that could fit in their truck. We filled it up to the top.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$582

Daniel D.
10/2012
5.0
hauling services
  + -1 more
The two men from 1-800-Junk showed up, surveyed the items to be hauled away, provided a price and got to workj loading it out. The men were professional and courteous. They hauled all the items and left the yard clean.
Description of Work: I called 1-800 Junk to remove items left in my rental house from previous tenents. The gentlemen showed up, surveyed the haul and got to work removing it all. They were professional and quick.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Debbie K.
08/2012
2.0
hauling services
  + -1 more
Aside from the price everything went well. Nice employee's and they did a good job. They were out the same day which was great. Just not happy about not being told of the additional fee over the phone. This could have be handled in a more professional manner.
Description of Work: I called this company on 8/17/12 and man who answered the phone gave me a price of 118.00 to haul away some paint, a small patio fixture and remove plus haul away carpet in a guest bedroom. I was happy that he said someone could be at the house that same day. In fact it was about 30 minutes later and 2 men arrived. They were both very nice and did a good job. However, before they started the one employee told me that it would be an extra 65.00 for the carpet. Had I known that up front I might not have had them out. I felt blindsided by this and will not use them again. I was clear that the main reason I wanted someone out was to remove the carpet and the man never mentioned the extra fee.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$171

Susie A.
07/2012
5.0
hauling services
  + -1 more
This was really heavy work for the two gentlemen who did the work. They never complained, were 100% professional and even friendly! I will definitely use them again. Good price, good service. That's rare these days. Susie Alverson
Description of Work: I had a truck motor removed and an old refrigerator removed from my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Gail M.
05/2012
5.0
hauling services
  + -1 more
Isaac called me when he was about 20 minutes away. He was a little earlier than the assigned two-hour window and asked if that was OK (which it was). When he and Gary arrived, they gave me an estimate which I accepted and they got right to work. They worked quickly (filling 2/3 of the truck in about 1.25 hours) and loaded the truck very efficiently. When they finished loading all the junk to be removed, they swept out the garage. Isaac and Gary did an AWESOME job! I paid by credit card, signed the receipt and was left with a wonderfully clean garage. :) The service is a bit pricey but I would definitely consider using them again in the future.
Description of Work: Load and haul away miscellaneous garage junk

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

ingrid W.
04/2012
5.0
hauling services
  + -1 more
They came within 30 minutes of my call and I couldn't believe it. They were very nice and I didn't have to lift a thing. I was overwhelmed by all of the things that I had in my garage and they took everything! I didn't know, but moving all of my things from the attic was part of the deal. Next time I will have them do all of the work for me, which will be great.
Description of Work: They hauled away 24-years of things from my attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Lynn S.
04/2012
5.0
hauling services, home & garage organization, paper shredding
  + 1 more
My husband organized the garage over the weekend and had a bunch of junk he needed to get rid of. We saw 1-800-Got-Junk on Angies List and their trucks around town so we checked them out on the internet. You can get a pick up time online, you don't have to call, just set the appt online. We made it for the next day and received a 10.00 discount. Gary called that morning 1/2 hour before our time to say he was close. He also explained how they worked and charged and if I was okay with that they'd head over. They charge by the size of the truck the stuff takes up. I believe a fourth of the truck is 118.00 or so --- that was us. They seemed concerned that I didn't have enough stuff to take up the size for the minimum and encouraged me to see if I had anything else, which I did not, but either way, I'm thrilled. This was stuff I had nooooo idea what to do with other than to drive over to the landfill:/ They come on time, are very pleasant to work with, they haul away, recycle and I don't have to lift a finger. They even cleaned up the area underneath where I had the stuff stacked. We have an old storage unit with LOTS of junk --- we'll fill the truck. I know who I'm calling! That storage unit has documents we'll need shredding for and they do that too. What do these guys not do! Perfect experience:)
Description of Work: We had a bunch of junk from our garage that my husband needed hauled away --- some of it trash (old light bulbs etc...) some of it working (tools etc...), but he didn't want it anymore. I had a few very old computer monitors and old stereo equipment that I wanted out of the house. This service hauls away, recycles what can be and disposes of the rest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

STEPHEN H.
04/2012
5.0
hauling services
  + -1 more
What a great service. I had difficulty finding anyone to haul the TV - couldn't give it away. I called them after 17:00 on Friday and asked them to pick up the TV. They answered on the second ring, took the information, and credit card. I wasn't in town, but the TV was on the front porch. They were concerned because they were willing to haul more for the minimum charge. Asked if there was any other trash or junk they could haul - even willing to go in the attic if needed. There was more, but I wasn't in town to let them in the house. Great service, prompt and no hassles.
Description of Work: Removed old, large rear projection TV from home.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

SARA ANN B.
03/2012
5.0
hauling services
  + -1 more
Found them on internet and signed up for same day service early in the a.m. Josh called to confirm and they arrived within the scheduled time frame. Polite, professional, neat and clean! A big help to me.
Description of Work: Removed heavy items I could not include in usual trash pickup.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Mark J.
02/2012
5.0
garbage collection, hauling services
  + 0 more
I scheduled online Saturday afternoon. They called about 15 minutes before they were scheduled to arrive telling be they were on their way. Showed up with 3 people and an empty truck. All three in uniform (hats and shirts). Had no problem with having any of them in my house. They worked with my wife and I as we went through the garage and even moved things that we were keeping for us. When we finished the garage, the got everything we had gathered in the house. They swept up after they were done. We received a $10 discount for booking online. They also asked if we would let them put a sign in our yard, we said yes. While I do not believe this was a cheap price, I am very happy with the work and the workers. I would recommend on big projects for sure. We filled the whole truck. They do not charge for the labor, only the space taken in the truck. They packed the truck very well.
Description of Work: A lot of old furniture and other items needing to be taken away from my house. Spring Cleaning for all rooms and garage.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$506

JAN R.
08/2011
5.0
hauling services
  + -1 more
I was very pleased with the experience and would recommend them.
Description of Work: Two very nice young men came to my house and removed all of my collected garage cleaning. They even removed some things from the rafters I could get down myself. I was very pleased with the service. Extremely polite.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nancy R.
07/2011
3.0
hauling services
  + -1 more
They didn't come across as profession as they would have you believe on their website. Overall, it wasn't a very positive experience.
Description of Work: I used 1-800-Got-Junk? for junk removal.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$580

Elizabeth S.
07/2011
5.0
garbage collection, hauling services
  + 0 more
We called the company, and they set up a time slot for early that afternoon. Within about an hour, the owner of the company called to confirm and inform us the exact time of pickup and who would be driving the truck. They were actually earlier than expected and done by the time of the scheduled pickup time. Everyone from the initial call for service to the gentlemen who picked up the couch was amazing. Will use again and recommend to anyone in need of their type of service.
Description of Work: We needed an old couch picked up and hauled to the dumpster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Joan H.
04/2011
5.0
hauling services
  + -1 more
They were extremely pleasant and helpful. I had a very positive experience.
Description of Work: They hauled away some junk that the previous owners of my home had left behind the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information


Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
8:00 AM - 6:30 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Garbage Collection,
Moving Companies,
Dumpster Service,
Home and Garage Organization,
Tree Service,
Paper Shredding,
Piano Movers

FAQ

1-800-Got-Junk? - Houston is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 4:00 PM

Monday: 8:00 AM - 6:30 PM

Tuesday: 8:00 AM - 6:30 PM

Wednesday: 8:00 AM - 6:30 PM

Thursday: 8:00 AM - 6:30 PM

Friday: 8:00 AM - 6:30 PM

Saturday: 8:00 AM - 6:30 PM

1-800-Got-Junk? - Houston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, 1-800-Got-Junk? - Houston offers free project estimates.
No, 1-800-Got-Junk? - Houston does not offer eco-friendly accreditations.
Yes, 1-800-Got-Junk? - Houston offers a 10% senior discount.
Yes, 1-800-Got-Junk? - Houston offers emergency services.
Yes, 1-800-Got-Junk? - Houston offers warranties.
1-800-Got-Junk? - Houston offers the following services: Home Cleaning, Junk Removal & Hauling
Ask for details.

Contact information


Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
8:00 AM - 6:30 PM