We are a profesional, friendly, Family owned cleaning company serving The Greater San Antonio area and surrounding areas. We clean approximately 25 houses per day and have a team of 14. Our maids are insured, background checked (with a full background check, not just county wide) and drug tested. We pay all employee taxes. We also cover our employees with Workers Compensation insurance which is another important coverage to have for workers in your home. Mention Angie's List and take $20 off your first clean. Additional contact name - Felix Cortez. Additional email - maidaffordable1@maidaffordable.com.
Description of Work: Needed a MOVE OUT CLEANING!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Theresa H.
09/2013
5.0
house cleaning
+ -1 more
After using another maid service for 4 years and the quality going nowhere but downhill, we decided to give maid affordable a try. They sent Meg to our home. She was very polite and professional. We were very pleased with the cleaning job. She listened attentively to what my requests were. Meg did things like cleaning the ceiling fans and wiping down the fronts of the cabinets without having to be asked or reminded. The other maid company never bothered. We were very pleased with their service and look forward to having them in our home every two weeks.
Description of Work: Cleaned entire 3 bedroom home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Randall M.
07/2013
5.0
house cleaning
+ -1 more
They did a wonderful job and I would recommend them.
Description of Work: They came to clean the whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Mary N.
06/2013
2.0
house cleaning
+ -1 more
Frigerator was not dusted Blinds and shutters were not hand cleaned Doors and door frames were not cleaned Pictures and knick knacks were not hand cleaned Cabinets were not washed and polished from top to bottom Baseboards were not hand washed or wiped I am disappointed that not all of the services that were supposed to be performed were completed. Later that week, the company called to ask what I thought of their services. I informed them that I was disappointed. They said they would send someone out that week to complete the service, but no one ever came and I never heard back from them.
Description of Work: I paid for a "Dream Clean", however, I felt like I got just a regular house cleaning. Maid affordable performed these cleaning services:VacuumSweep/ Mop; Kitchen counter wiped down; Dusted some (did not use a 2-step stool); Cleaned the bathtubs/showers & bath counters; Wastebaskets emptied/relined This is what was supposed to be performed: Maid Affordable Dream Clean Includes all of the “Checklist Clean” plus the following: Lamps and lampshades dusted or vacuumed w/attachment Top of refrigerator wiped Stovetop and drip pans scrubbed Wastebaskets emptied/cleaned/relined Blinds and shutters hand cleaned Moldings, window sills, and lock ledges hand cleaned Doors and door frames hand cleaned Pictures and knick knacks hand cleaned Cabinets washed and polished from top to bottom Light switch plates cleaned Woodwork on stairs hand cleaned Lower air return vents vacuumed Baseboards (hand washed or wiped, reachable w/out moving furniture) Carpet edges (vacuum crevices) Special attention to heavy dust build-up Special attention to build-up in kitchen We use step stools to get to hard to reach areas. We do not climb higher than a 2-step ladder. Higher items will be dusted with an extension duster. We cannot move furniture, but we will try to reach visible places either by hand or with an extension duster. Excessive build-up on blinds may require professional ultra-sonic mini-blind cleaning.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0
$285
Wanda C.
02/2013
1.0
floor cleaning, house cleaning
+ 0 more
The sad part is, stairs ...nothing! She blamed my 6 foot kitchenol her that I even approached the two women on several occassios and asled if they needed help or a break.how little they did
Description of Work: It took two talkcative workers 8 hours to clena one kitchen that only fits two people. Two people at $35 dollars each per hour, for a total of $280 dollars and all I got was a kitchen that was not sufficently mopped or clean. The two maids appeared to be "best friends" and began talking together at once. They both were late. The sad part is that worker one arrived at appx 9:05AM and the other at appx 9:09AM. Management was involved to the count os a two hr conversation where she stated that the workers were great and she never had any problems. I had an excellent (A) experience with Maid Aforadable or Afforadale Maids when I had a stroke last year, they clean here before. the difference yesterday was that they sent two worker bees who decided to chat away my $280. I told anagement that they never got to any of the bedrooms, formal dining room, 3 full bsthrooms, nothing! Management blamed my 6X4 small kitchen and stated that that is why the girls were in the tiny kitchen for 8 entire hours. No way, I noticed last time I used this maid service that they had sent an experienced leader out to direct the two maids I got on their every move. As I had a stroke I tried to get the leader or team chief and she was booked. I told management as I cried that her two maids took advantage of an American with Disabilities and a USAF 100% disable elderly person. She had no comment. I even asked the two workers if they needed anything or a break. they both rolled their eyes at me. I should have known that I was in trouble when the first maid ran out to meet the other unprofessional maid (she gave me dirty looks and made snide coments that were so offensive I hurt inside). After she ran to meet her I heard her said, something like, oh, thank ? you are here, no way. Stop, let me know and lets call management. No, instead they took advantage and I lost a greaat deal of time, and dignity. I offered the manager to come over right now and see how little work was done. One kitchen, half a refriderator, one small stove, they swept and did not do a good mopping, just a swipe. Threw my pots and dishes all under the cabinet. Then vacumed the middle of the living room floor, ,threw empty boxes on the coouch and told me they had to go. I told the that I was given an option for more time and they said no, they weere too busy. they mocked me and laughed in my face; did not do an honest days work for any pay and WILL NEVER COME BACK TO MY HOUSE AGAIN. NEVER, will anyone treat me like an idiot in my own home while failing to do the job they were pre-paid to do.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$280
Mark M.
12/2012
5.0
house cleaning
+ -1 more
I acutally used them two different times. Once for a move in. I did it hourly because I just wanted my bathrooms cleaned since we had just moved in. The girl showed up on time and was very nice. She did a great job on the bathrooms but took 3 hours. That may be because the minimum was three hours when you do hourly. I had them come a second time to do a moveout on my apartment. I think the person they sent out just wasn't very good. It took him almost 8 hours to clean a 2 bedroom 2 bath apartment. The tub needed some scrubbing. They did call me after the reasonable number of hours for the job and said he wasn't finished yet and I agreed to pay more. When I went by to check the apartment, I was not happy with his work. The tub was not clean (it actually looked like he just rinsed it), the bottom of the refrigerator had dirty water (that I wiped up with a paper towel) and the drawer under the stove had not been done. I called the company and they promptly sent out another gentleman and he cleaned the tub, stove, the shower (which he didn't think the other person cleaned) and a few other small things that were missed all within 30 minutes. I was very happy with the results. I think they just had an employee who didn't know how to clean or was just a little lazy. The second man was fantastic. I am actually in the process of getting them to come out monthly to clean my bathrooms and my floors since I have rheumatoid arthritis and am not able to do this on a regular basis.
Description of Work: Hourly work on my bathrooms and a move out on an apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JUDITH V.
12/2012
2.0
house cleaning
+ -1 more
The first 2 times were ok. Only thing I didn't like was a different person came each time, but I had been told I could request someone regularly. I just hadn't done that yet. The third time, the person didn't even arrive until after 3:00 and stayed only two hours, didn't do as good a job. Still, I had no real concerns. Then I was due the Friday before Thanksgiving and no one showed up. When I called, I was told I had been erroneously scheduled for the 4th Friday instead of the 3d. I was offered a discount on my December cleaning as well as an apology. On December 21st, no one showed up again. I called at 4:30 but no one was available. The next day, I was told that the person scheduled had hurt his back and had to see a physician. Since this had happened at 3:00, they and quot;assumedand quot; I had been clearned. (despite the fact that the person hadn't arrived by that time in October). I was offered to have someone on Saturday, but I had already cleaned that morning and was preparing for a dinner party. I was offered an apology and three hours free cleaning, but told them I was no longer interested in their services. The fact they assumed I was done by 3:00 tells me they don't keep a close eye on when their cleaners are arriving and leaving. The time of arrival I was originally scheduled for was between 12 and 1:00. I think a bit more organization is needed for this company, although I was mostly pleased with their cleaning.
Description of Work: I had used Maid Affordable twice for a "one time" cleaning and everything was great, so I decided to begin regular monthly cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0
Guillermo G.
06/2012
5.0
house cleaning
+ -1 more
We've used them twice. They came out on their schedule and did their job very quickly. They were pretty easy to work with. Their price was a little higher. The quality of work was very good. They were there on time. They were very professional. They don't work on weekends, which is a little hard for us. It would have been nice if they worked on weekends and that's the one negative with them.
Description of Work: We used Maid Affordable for the whole housecleaning which included dusting, vacuuming, cleaning the restrooms and taking the trash out. We've been using them for two months.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jennifer B.
04/2012
5.0
house cleaning
+ -1 more
It was 2.5 hours of cleaning. It was a bargain. I'd definitely hire them again.
Description of Work: Maid Affordable did a holiday cleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Raquel R.
04/2012
4.0
house cleaning
+ -1 more
I like everything about them. They’re affordable and do a good job. They are easy to get a hold of, and I’ve not had problems with their service.
Description of Work: They cleaned my house. This included vacuuming, cleaning the kitchen and bathrooms, and dusting.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Mark M.
03/2012
5.0
house cleaning
+ -1 more
I made a last minute appointment the Thursday before I needed someone to clean. They were very helpful in finding a person who would volunteer to work on Saturday. Britanny did a FANTASIC job. She arrived at exactly 1100 as scheduled and walked through the house with me. We were moving in that day and I needed someone to help with cleaning the bathrooms. She also vacuumed the bedrooms, the only carpeted floors. The master bathroom has a jacuzzi tub that had stains from the jets. I had tried to clean it myself but had no luck with the stains. As I walked by at various times during the day, she was in the tub scrubbing it (not just leaning over the side) in both bathrooms. When she finished, the tubs were so clean they looked like they had just been installed. The other thing was the toilets, they had the "ring" in the toilets that I again could not get rid off. The only time I have seen toilets that clean was in a showroom. If all their employees are as professional, hardworking and pleasant as Brittany, they should be the only cleaning service you use.
Description of Work: I made a last minute appointment the Thursday before I needed someone to clean. They were very helpful in finding a person who would volunteer to work on Saturday. She spent 3 hours at the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Thomas W.
12/2011
5.0
house cleaning
+ -1 more
They are reliable and reasonably priced. I would use them again in the future.
Description of Work: I use Maid Affordable regularly for housecleaning. They come every other week to vacuum and dust, clean bathrooms and do that kind of stuff.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kat G.
12/2011
5.0
house cleaning
+ -1 more
The employees are very professional and do an excellent job!
Description of Work: We got a "Dream Clean" in November prior to the Thanksgiving Holiday and a "checklist" cleaning in December for $105. We are very happy with their work and plan to use them once a month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
ZC M.
12/2011
5.0
house cleaning
+ -1 more
I have used them about three times. They are always gracious about performing the work for me even though I am not a regular costumer. The employees they send perform great work. The most recent was prompt, got the work done, and was very professional. I would recommend their services. They are thorough, they get a lot of work done in a short amount of time. They always change the sheets and make the bed . My house looks nice when they leave.
Description of Work: They cleaned my home and I paid for the service by the hour.I have used them about three times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Heather H.
10/2011
5.0
house cleaning
+ -1 more
The service was good. They offer really good prices for good service. They charged me $80 for 3 hours of cleaning.
Description of Work: I used the service of Maid Affordable on the 5th of October to clean our apartment.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
ZC M.
09/2011
5.0
house cleaning
+ -1 more
They're professional, show up on time and do great work. They'll clarify what kind of work you want done and are very clear on their pricing. Also, if they get a cancellation they will send a email out to clients with a discounted price.
Description of Work: They come in and do general housecleaning for when I have house guests/party.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87
ALKETOE P.
09/2011
5.0
house cleaning
+ -1 more
I have recommended them to others for house cleaning. If you are not happy, they come back within 24 hours and fix whatever you are not happy with. They come out biweekly.
Description of Work: I use Maid Affordable for complete house cleaning, upstairs and downstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Ann M.
07/2011
3.0
house cleaning
+ -1 more
I am not happy with them. They seemed very nice when they first came out. Then they sent a girl out to clean our house. The girl was there one time. I needed to stay here because she had never been here before. The next time, she never showed up and nobody ever called me. So, I called them and the girl had decided that she wasn't going to work there anymore. Then they sent somebody out and that person was fine, but she then found out that she was pregnant. So, she also had to quit. Then they sent another lady over here and she was very good, but they sent somebody else instead the next time she was supposed to come. I think they let that lady go. I now have another girl and she is very nice and very good. The problem is that she has been avoiding too, but they never call us. They are not very reliable. My house is not that dirty and it's not like they have extra stuff to do. We finally had to call them and ask them what was going on since we have somebody different every week come to our house. I just want the same person to come out. Usually the same person comes, but there was something going on with every person they had set up for me. The girl said that they don't normally operate like that. They even never called me and told me that there was another girl coming. The girl who last came out was very nice and I have nothing against her. They have kind of left a bad taste in my mouth. My house is not a huge house and is clean. So, I pay them $102 which includes tax. I have one bedroom and one bathroom where they don't have to do anything. They don't have a whole lot to do basically in the guest bathroom. They don't have to move anything off the counters because I have basically moved everything for them. I don't ask them to change my beds. Depending on who it is, they are not always prompt. They are supposed to come between 12:30 and 2 o'clock. I don't think they are that organized. They don't have enough people as well. Some of the people they have had have either quit or they get rid of them. The girl that is here now is awesome and is very good. I like her. Her punctuality is pretty good too. However, I think the company itself needs to work out a lot as a company. I wouldn't use their services again. When we called them, they resolved the issues.
Description of Work: I used the services of Maid Affordable for housecleaning a week ago, Monday. I use them every two weeks. They vacuum, wipe up the floors, dust the furniture, dust the blinds and clean the bathrooms.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$102
LINDA H.
04/2011
2.0
house cleaning
+ -1 more
This was supposed to be a DEEP cleaning. She hardly talked to me and we had no language problems. She never asked for a ladder or step stool. She did NOT clean my only ceiling fan. She did NOT dust top of 2 antique armoires She did NOT clean the top of the refridgerator. There were 4 items on top that were easily moved. She did Not line the small trach cans with plastic liners She did NOT sweep the screened in porched on the back side of four French doors (8' x 12') Coffee pot was NOT cleaned. Carafe still had cold coffee and basket still had the grinds in them. She did not clean the metal sheves ov er the toilet. They were still dusty. If they were too dusty or dirty she should have said something. I have a garden window with a few plants and some colorfull bottles. She cleaned only the bottles that I pointed out that really needed washing. She left the cat dishes on a plastic pad (made for feeding cats) in the middle of the kitchen floor and when I moved it there was alot of soap and water under it. She cleaned the bathroom counter but put every thing back while it was still wet. I had to dry bottoms of boxes and glassware. Outside of microwave and refriderator looked like they had been wiped down with diry water and when it dried it was dirtier than before she "cleaned " them. Had to show her that a large amount of lint and other stuff was left on the new wood floor she mopped (after she said she was finished), and then she had to use my mop to get it looking good. I stripped the bed and washed the bedding. I cleaned the microwave I cleaned the stove top She washed about three or four dishes. Needless to say I was very disappointed.
Description of Work: I live alone and use only the master bedroom , master bath, a small kitchen, and a small family room. I have other bedrooms and another bathroom but they were not on the list to be cleaned. I did NOT realize so much was left undone until after she had left. She spent about two and a half to three hours cleaning and was in a big hurry to leave. See the overall complaints in the "How did it go overall? Tell us the story from start to finish" portion
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$128.67
Richard & LaVonne R.
03/2011
5.0
house cleaning
+ -1 more
I spent $234 on the initial cleaning and $105 every week after that. They were great. The last time they cleaned my house, I had left sticky notes for the girl and she got every bit of it done. She even called me to ask a few questions. I already have recommended them. They are thorough and my son came in and thought it was a brand new house. The prices are pretty comparable and they give military discounts. She always got back to me and I understood her on the phone.
Description of Work: I use Maid Affordable for house cleaning services. The last time I used them was 2 weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$234
Leonard M.
01/2011
5.0
house cleaning
+ -1 more
They were excellent. Showed when they said they would, charged me what they said they would charge. The move out clean was so good, my son got his entire deposit back. They were wonderful.
Description of Work: They conducted an apartment "move out" cleaning for my son's apartment. Including cleaning the oven, refrigerator, and bathrooms. They also providing a carpet cleaning service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Tanuja S.
01/2011
2.0
house cleaning
+ -1 more
My house has always been cleaned by a cleaning service, so, there was no deep cleaning to be done. There are only two adults and two animals in a relatively large house and the house is new and very clean. The first service was fine--everything I asked them to do was done. However, after the first cleaning, the quality went downhill. I would come home to a house where entire areas had not been dusted and I could literally "see" the dust on the banister and counters. While not all rooms in the house are used regularly, the agreement was that they would vacuum and clean the entire house. However, rooms were not vacuumed or dusted as promised—sometimes entire rooms were left untouched. Once I communicated the problems to them, the manager would assure me that it would be fixed next time. One time, my neighbor came to check on the cats during the day and found the cleaning lady on the phone the whole time—she did not even know that someone had come to the house! I continued to use the company for a few months (last service was in December 2010) but the quality was getting to be unacceptable. I finally decided that it was time to discontinue their services. I would never hire them again.
Description of Work: Total housecleaning--four bedrooms, living room, kitchen, baths, den, dining room. The amount I have reported was for the first service. Afterwards, the price was a little lower--close to about $130/per cleaning.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$177
Susan W.
12/2010
5.0
house cleaning
+ -1 more
Went extremely well. I like the fact they send the same person each time. Certainly not the cheapest, but worth every penny. Excellent staff. Polite and courteous. Arrived on time and came fully prepared with supplies and equipment.
Description of Work: Had all wood floors cleaned and carpets vacuumed. Cleaned ceiling fans and blinds. All shelves, book cases etc dusted. Bathrooms and kitchen thoroughly cleaned....did a super job on these tough areas!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Elizabeth G.
10/2010
5.0
house cleaning
+ -1 more
Every time we've used them, they have been punctual, professional, and thorough. This is a great company if you're looking for housekeepers to have a long term relationship with, either for occasional or regular cleanings. I feel I can rely on them to be professional and meet their comittments. If you're looking for someone inexpensive to just brighten up your house, this isn't the company for you.
Description of Work: They performed all of the services advertised on their checklist. After every visit, they called to make sure I was happy with the services. Once they forgot to dust the fan, and they sent someone over promptly to dust it and vacuum up and mess they made. On another occasion, the housekeeper's mop broke so the floor didn't get cleaned well. I was having a party, so I had to mop it myself after they left. They refunded part of the cleaning cost to cover the improper mopping.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Thomas W.
06/2010
5.0
house cleaning
+ -1 more
On calling the office I was very impressed with the information I recieved. They explained to me in great detail all about what they could do and helped me choose a service option that best fit my budget and needs. They were also able to get someone to the house the following day. Jen arrived on time and was polite and pleasant. She walked through the house with me to get an idea of what she needed to do as we hired her on a timed service (3hrs). She was up front with me on how long she thought it would take. My two year old was nearly as excited to see her as us and insisted on "helping" her out. Jen was very nice with him and gave hime little tasks to do until he got bored and went back to playing. Jen did a very thorough job and even stayed beyond her allotted time period to ensure that things were finished to her standard.
Description of Work: sweep and mop the kitchen and bathroom floors, cleaned all bathrooms to include mirrors tubs showers, and counter tops. Picked up toys and clutter in areas that needed to be vacuumed prior to vacuuming. dusted surfaces, blinds, fans.
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Service Categories
House Cleaning
FAQ
Maid Affordable is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Maid Affordable accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa