S.W.A.T. Roofing and Contracting

Throughout the years I have only made 3 claims on properties, this one, with SWAT was the 4th, so I am not an insurance abuser but I do expect to be treated properly when I do make a claim. I finally got the response I thought I should get with an insurance claim. It was a straight forward roofing replacement and interior repair to the water damaged ceiling, Swat was excellent, no double talk, no gimics, no tricks, no "misunderstandings" Ethan was my contact and ran the whole job. From first call to last contact I did not have one single issue, not one problem, did what they said they would do, when they said they would do it and had me personally review the written contracts line by line before any work was done, and then met me at the job site and did not accept the final payment until I looked things over and accepted the scope and quality of work. Am I dreaming or what, finally after years of premiums I simply got what I had been paying for. It would not be fair to leave out that my insurance company was excellent as well, very cooperative and stream line, very clear about everything and communicated directly and well with SWAT Roofing. So for this experience I give a massive thumbs up, I will be referring SWAT to others and using their contracting services in the near future on my personal residence

Everything was spot on and professional. Had the roof completely done within 3 hours and looks great. Rico was great to work with and very professional

Rico from SWAT Roofing and Remodeling came to my home and repaired the chimney cap without cost to me. While on top of my roof he performed an inspection and advised me I had hail damage. I appreciated that he did that without me asking although I had intended to do so. Rico contacted me and let me know he was enroute to my home. Once he arrived, he had set up his ladder and found the problem before we spoke. He did come to the door and introduced himself and advised he would checkout the problem and let me know what needs to be done. Rico found that several nails had come out of the chimney cap which caused it to partially come off. He nailed more in and caulked over the nail heads. He did not charge me for his trouble. I did offer, but he refused. That is not the norm. He stated it was a simple fix and he was glad to do it. I offered him to price me out for a trip charge at least. He said, no. Shook my hand and left. Rico, was professional and personable. Arrived when he stated he would and took care of business. Usually when one person comes out to your home, they don't do the work. They quote you a price and you have to wait for someone else to come out and do repairs. I was so glad Rico helped out by doing the repair because if he had not taken care of it the damage already done to the chimney cap could have worsened due to having to wait for someone else to repair it. Rico also took a photo of why the chimney cap was coming off and also what he did to repair it. Very nice gesture.

It was great. The salesman was great, he followed up and made sure the crew was doing what they were supposed to do.

They did well.

Randy and Rico were very helpful and informative during the entire process. The crew worked quickly and would rehire again! HIGHLY Recommended!!!

A week after waiting for responses from quotes request online, Rico was in my neighborhood and stopped by. After speaking with him, I was confident that his company was the right choice. But, to be fair and certain, I had other contractors come out for an estimate. After weighing my options, SWAT was my preferred choice. About a week before the job was to be done, Rico called to confirm a day that fit my schedule, as well as what to expect on the day of the job. Just as he had previously explained, his team arrived promptly, explained (again) the plan of action, and went to work. The job was completed in a timely manner which drew the attention of several of my neighbors (they needed roofing services as well). Rico even made me a short video of my new, upgraded roof. I am well pleased with the results. Thank you SWAT Roofing and Contracting!

They started and completed the job on time. Supplies arrived at 7am, all work and cleanup was done by 4:30 pm. It looks better than the day I bought this house. Rico was extremely courteous and explained the whole job to me. I would definitely contract S.W.A.T do other construction work for me, when the time comes. I enthusiastically recommend their work to others!

Excellent! The whole experience was very professional and felt like from the 1st experience with Rico explaining their services all the way up to the job site completely being cleaned up, was done in a very professional manner. They even went into the attic to make sure that there was clearance for my AC lines coming in that came close to the roof. Job was completed on time and I'm very pleased with their workmanship. I highly recommend SWAT ROOFING for your roofing needs.

Excellent service throughout the entire process! The team was professional and courteous. They were able to answer any questions I had and explained each step involved.

Excellent customer service, reasonable price, quality of work was exceptional

Overall was a good experience with Rico and the crew. Roofing crew was courteous and professional throughout the job. Rico was always available and responsive when we had questions. Appreciated the recommendation of installing new ridge vents to improve circulation in attic. Repainted all roof vent pipes to match the roof so that they did not stand out so much as well as replaced all boots around the vents. Was impressed with the level of effort in making sure the area was cleaned up and roofing nails picked-up. Crew walked around the house with me to insure I was satisfied with the job performed. Rico also arranged for all gutters to be replaced which was promptly completed once the roof work was done. Would definitely recommend S.W.A.T. for your roofing needs and I would certainly utilize them again if the need arises.

The entire process of working with SWAT Roofing to replace my roof was easy and stress free. Mr. Rico Chazarreta explained every step that would take place by his crew and made himself available 24/7 to answer my questions. He dealt with my insurance company and SWAT Roofing picked up my deductible! I was happy with their professionalism and the timely manner it took to complete my roof. I would recommend SWAT Roofing to anyone and I proudly displayed their company sign in my yard.

Perfect! I have used them twice and would recommend them to anyone that wants a company you can trust!

Excellent. Andrew was very knowledgeable, walked me through the claim process and I was impressed how quick everything happened.