Get matched with top basement remodelers in Gunter, TX

"2 hours agoNew-Edit Delete *Short story is here and long story is below - JLC did a patio remodel project and put artificial turf in my backyard. The turf was used from scrap jobs - my patio is 16 feet wide and turf comes in 15 foot rolls so I should have one seam. Instead, JLC used patches of turf and didn't even glue the seams together. I have so many seams in my patio and rectangle and square patches were used. They did not use any weed barrier and now I have over 175+ weeds growing through in 6 weeks. They also did not use a compactor so it is now unlevel, they used untreated 2x4's for the boundary instead of non-degradable material - so now it will rot much sooner. They did not put my fence back up properly as it is not bolted back into place and now it is won't go back into place, they didn't use quality infill for a proper install, they used untreated wood for the tree ring, the tree ring is off center and unlevel, and the edges of the turf are not secured properly. I spent 3,800+ on this project and now will spend 3,700+ to repair it because JLC will not repair it nor would I trust them to. The owner actually admitted to me that he doesn't do turf jobs. I contacted Josh Salmon, the owner of JLC, through Thumbtack in early June 2024 after he responded to an artificial turf project for my patio, among other small items I requested (a fence, a covering around my tree...). On June 18th and 19th of 2024, Miguel, his business partner completed the project. Prior to paying for the project, I contacted Josh through Thumbtack to make sure that it was normal to pay Miguel directly instead of through his effect (since the official bid came from JLC contractors). He said that this was normal, and that Miguel was his business partner. After the project was completed, I left a good review because Miguel said he would come back and make all of the repairs that he needed to - staining the fence, redoing the ring around the tree because it looked awful, adding more stone, etc. Four weeks after the project was completed, I had weeds growing everywhere (there are over 150 spots now). Miguel promised to come the next day and he did not - in fact, he would not respond to texts or calls so I called Josh. Josh said he would make sure the repairs were completed, but soon got very short and rude with me over text. Then he claimed that his company didn't do the job, Miguel is not his business partner (even though he is listed as his business partner on jlccontractors.com), and he never gave me an official bid. All of which are false. Then he blocked me and will no longer do repairs - this was after we had a heated conversation and both of us used profanity. Josh then blocked me, and I found another number for his company online after researching. The number turned out to be his mother, and I only called her once. He is now accusing me of harassing his family and also using racial slurs, which I never have. All of my communication with Josh is through text, so he is definitely unable to prove that accusation."

"Very good work."

"Awful! Workmanship was poor, no-show rate high. No “work crew” as promised; contractor brought his wife and minor children to “help”. Products ordered and paid for, damaged during installation necessitating do-over. Did not do installation following manufacturer recommendations. Blamed manufacturer for quarantine-related delays, but we verified order and ship dates with the manufacturer. Delays were contractor’s fault. Contractor made repeated draws on labor charges; stopped showing up when draws exceeded contracted labor fee. He collected state sales tax but has no tax permit on file with TX Comptroller’s Office. Posted photos on Facebook of other projects he was doing while he told us he had to quarantine due to COVID exposure. Never finished project; 60 days after bath remodel tear-out started, we hired a plumber and are completing finish work ourselves. Have posted other reviews and found that contractor has posted fake reviews for his own company. Reported to Facebook, and FB removed his business page."

"I can not stress enough how much of a mistake it would be for you to hire Dave Wallace with H3 Custom homes and Renovations (also known as Wallace Construction/Renovation, he changes the name of the business depending on what you are looking at). This whole process with him has been an absolute disaster and nightmare and I really wish I had not hired him. We hired him in January to build a place for my dad to live. He originally said he could be done by the end of March but due to weather that wasn't going to happen. We got an extension for dad to stay at his home that he sold until April 5 and Dave promised he would be done by then. He even said he would put dad in a hotel if not. Well, multiple times subs would not show up, Dave himself would not show up, there would be no explanation or some lame excuse. When it became evident he wasn't going to finish, Dad paid $1500 to rent his old home till the end of April. Dave again swore he would be done , completely, by April 25. He "gave us his word as a Christian". But the delays continued and two weeks before the deadline, there was still only drywall. I expressed concern as dad could not move in with me due to handicap accessibility issues and Dave again swore everything would be done. We had another contractor come out and look at the place and he said there was no way Dave would be finished in time and after looking at our draws he said it looked like Dave had under bid by at least $26k and that he probably was not able to get subs out because he couldn't pay them. This was before lumber went up as we paid it in advance to prevent that. When we confronted Dave he became angry and said he didn't underbid us he just didn't overbid because "I'm a Christian and I don't like to rip people off". On April 20 I asked Dave if he would be finished by the 25th and he again "gave his word" he would be and I told him we had no more time and he said he understood. On April 25, my dad had to move in with no carpet, no kitchen countertops or sink, no bathroom sink and no hot water because the hot water heater, which was brand new, would not heat water. We had run out of time and dad could not stay at his old house anymore. Dave knew this and even as late as April 23 was still swearing everything, including regrading the yard, would be done by the 25th. The plumber told me that he would not come out to fix the water heater or install the kitchen sink because Dave had not paid him for any of his work and owed him $7500. We had paid for all of it already. Dave claims you will have a home warranty for a year but my dad went for a week and a half without hot water until we finally paid out of pocket to have it fixed . It has been 2 months now and we have a major drainage issue and the yard has not been finished . My dad has to walk through standing water and mud with his walker to get to my garage to get his car because Dave didn't put in the driveway and it's a muddy mess to get to dad's garage. The gutters weren't installed and the building wasn't painted. The water main was placed incorrectly inside the garage and we have to pay to have it fixed so that if there's a leak it doesn't flood the garage. The window over the kitchen sink (we had to pay to have someone else come and finish out the kitchen) is not centered with the sink (we could not fix this because Dave did not measure ahead of time when he bought the kitchen cabinets and so the hole for the sink was not centered correctly). There is another window where the dishwasher was supposed to be but the window sill is below the level of the counter so we can't place a dishwasher there. The doors need to be trimmed because they won't close. He never finished out the electrical for the sump pump so there is an extension cord running into my garage for that. The garage door was not the right size and the framing needed to be closed up, as well as repairing the garage door because one of his subs tried to open it while it was locked. Dave agreed to reimburse me $400 to have it repaired and never did. Now he has admitted he doesn't have any money. He has an LLC and in TX, the law requires you to keep enough money in your LLC to conduct business and he has admitted via text he has not. We have caught him in multiple lies. My favorite is that he couldn't get a skid steer from Home Depot because there is a waiting list but when I called they said there's no such thing. My other favorite is that the plumber told me that Dave told him we had not paid him anything which is why he couldn't pay him. We also found out from the people who put the garage door in that they had not heard from Dave since 2013 after they told him he had to pay for everything up front yet Dave had told us he uses them all the time. The really frustrating thing is, I had read the other negative review on here, as well as a couple he had on his facebook page. He had what sounded like reasonable explanations for his side of it and he comes across as competent and likable and we had a neighbor who had used him several years ago so we decided to go ahead and use him. After that, I noticed that Dave removed the ability to write reviews on his facebook page and he has also recently removed the ability to comment . I believe he did this because we gave him until June to fix everything and then we are suing and I told him I would be writing very detailed reviews as well as going to the news. The other gentleman who wrote a negative review on here has almost an identical story as ours and I'm kicking myself for giving him a chance! He will give excuse after excuse for why things aren't done. He also will tell you he has no control over the subs or that he doesn't have anyone available. What contractor can't get subs? Ones that don't pay them! He will not give you a list of his subs either even though legally he is supposed to. He has a sick mother and wife and is using them as an excuse for not finishing the job. He has never even picked up a hammer and has had other people do the work so this isn't even a plausible reason for why nothing is being finished. RUN don't walk away from this guy unless you want a disaster on your hands!"