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Diamond Quality Services

Heating and Air Conditioning, Air Duct Cleaning, Dryer Vent Cleaning

About us

We are a family-owned hvac company that provides only the highest quality service and products. Our customer service and professionalism speak to the company's mission to continuously provide exceptional solutions every time. Our services include maintenance, repair, and installation for air conditioners and furnaces. We make sure that we complete the job correctly the first time or properly fix what the others couldn't. If you're not comfortable in your home, give us a call today to schedule an appointment with our knowledgeable hvac contractors!

Business highlights

17 years of trusted experience

Services we offer

residential air conditioning repair,residential heating repair,residential air conditioning installation,residential furnace installation,air duct cleaning,furnace replacement,air conditioning tune up and cleaning,furnace tune up and cleaning,air filtration and purification,indoor air quality,zoning systems specialists,home comfort.

Services we don't offer

Classic cars, Garage Doors, Concrete Pouring, Concrete Repair, Carpet Cleaning, Plumbing and or Appliance Repair such as washers/dryers/refrigerators/cooktops/hot water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7962 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
4%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 826-850 of 962 reviews

nina J.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced blower motor for heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Diamond Quality Services
Dear Member, Thank you for your support as well as choosing to add our Diamond Advantage Protection Plan (annual service agreement) to the transaction as well. It's a great way to save with preventive maintenance. Just to name a few of the loyalty benefits included in your plan: Diamond Advantage Protection Plan owners like you receive a Hotline to dispatch, additional part discounts, 24 hour response, no overtime charges and even additional discounts on bi-annual tune ups. The discounts configured ($178) on this one service call, more than paid for the cost of the plan for an entire year for this member. The Diamond Advantage Protection Plan - a wise investment to say the least! Once again, thank you for your support. As with all Angie's List members we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer care

01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced air conditioner unit & unit in attic

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

ROBERT M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Shawn G.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Karen S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Laurel J.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: They're a heating and a/c service and they've been great about taking the time to explain things. I would highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Amaro O.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: Added 20'' Return Install Honeywell 4'' filter base and filter Install new drain panel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,135

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Barbara G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced heating system. Went very well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Pamela S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced furnace unit and replaced a defective part. |This company did an excellent job and I would recommend them to everyone. |First class company with first class service! |Tommy Stephens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Prasad Y.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced by 5 ton a/c unit with a model called Bryant. They guaranteed it for 10 years and 1 year for parts and labor. I haven't used this model before but went with it based on the reputation/feedback for Diamond Quality services. They registered the product in my name with the manufacturer for warranty services. Will have to see how this product will stand the test of time. Scott was really professional in dealing with the replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,182

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Steven S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Paul B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced a burnt out controller board that was out of warranty and topped up the freon across 4 units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Debby R.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked and serviced heating and cooling system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Jim L.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Bob I.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

SUSAN H.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

leroy W.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: On August 22, 2014, I purchased a deal from Diamond Quality Services. I failed to check with them before purchasing the deal about availability. The company informed me that the earliest they could schedule my appointment would be Tuesday morning August 26,2014. Both of my A/C units were not working and I had to get them fixed immediately because of the consecutive days of 100 degree days forecasted in Dallas.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

leroy W.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Bud S.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Diamond Quality Services upgraded my air conditioner/furnace by replacing the original 1-inch-thick air filter with a new housing for a 4-inch-thick air filter. Afterwards, they sealed up all of the air passages. Since then, my air conditioner has been working just fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Marco D.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Added 2 lbs of freon...advised that there may be a leak in the coil, to keep monitoring...checked the other units

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Mary C.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: My house was built in the -40s, so it's an old tub in a "vintage" bathroom. I had talked with another Vendor who said they had the only product that worked (and lasted) for refinishing a tub. That same vendor came in and immediately wanted to sell me on putting laminate over my tile! Bob with Diamond Quality Services could not have been more responsive, professional, experienced and did exactly as he promised on time. My tub looks brand new, and the work is excellent. Thanks Bob!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Diamond Quality Services
Dear member, We, Diamond Quality Services wanted to let you know that while we appreciate you in taking the time to review the bathroom tub refinishing project in your home it was not our company that provided you with the porcelain tub refinishing services. We are an air conditioning and heating company specializing in the installation, service and repair of HVAC home comfort systems and zoning systems and controls. Additionally, we provide homeowners with other value-added/multi-layer residential specialty services within the Indoor Air Quality and Energy Efficiency marketplace as well as some within commercial sectors. We do have a member on file with your name although with a different address whom we provided service in 2012 and since have no record of serving a member coinciding with the name and address you provided with your review of the tub refinishing project. We think it is possible you may be the same member but have moved and just have our company confused with the company which you hired for the tub refinishing project you speak of in your review. Either way, thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Philip K.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed system diagnostics and found condenser and evaporator needing replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Andrew I.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a $59 Big Deal for a Season Tune-up ($129 Value). It was a long tome ago, but I believe everything was fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Diamond Quality Services
Dear Member, Thank you for your support. The seasonal tune up services on both of your systems we performed April 12, 2012 per our records. Coupon code HVAC2772681. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Theresa D.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased the big deal for $59 for a Seasonal Heating Tune-Up. My experience was good. They are dependable. I like working with the owner. They do quality work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Bill W.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This was a Big Deal for $69.00 for an air conditioner tune-up including up to 2 lbs. of Freon. The service was fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Diamond Quality Services
Dear Member, Thank you for your support. As with all Angie's list members, we appreciate the opportunity to provide you with service beyond expectation and look forward to working with you again in the future. Diamond Quality Services Customer Care

Contact information

1527 W State Highway 114 500, Grapevine, TX 76051

www.diamondqualityservice.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLB00028267C
Trade License Locale
Texas
Trade License Authority
Texas: General
Trade License Expiration
02/05/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning

FAQ

Diamond Quality Services is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Diamond Quality Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Diamond Quality Services offers free project estimates.
Yes, Diamond Quality Services offers eco-friendly accreditations.
Yes, Diamond Quality Services offers a 5% senior discount.
No, Diamond Quality Services does not offer emergency services.
Yes, Diamond Quality Services offers warranties.
Diamond Quality Services offers the following services: residential air conditioning repair,residential heating repair,residential air conditioning installation,residential furnace installation,air duct cleaning,furnace replacement,air conditioning tune up and cleaning,furnace tune up and cleaning,air filtration and purification,indoor air quality,zoning systems specialists,home comfort.
Classic cars, Garage Doors, Concrete Pouring, Concrete Repair, Carpet Cleaning, Plumbing and or Appliance Repair such as washers/dryers/refrigerators/cooktops/hot water heaters.

Contact information

1527 W State Highway 114 500, Grapevine, TX 76051

www.diamondqualityservice.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM