Diamond Quality Services

Cale was knowledgeable and polite. 100% would recommend

Absolutely amazing crew and communication. I received SMS updates before and after, and am very impressed by care taken during the installation. I highly recommend them!

I've been using Diamond for about 7 years now - I got the referral from several friends of mine who are loyal customers. Diamond is the best! I've been completely satisfied with them. They are professional, knowledgeable, personable. Communication re appointments is great - I always know who is coming. I recommend them every chance I have. On this recent visit, they serviced my equipment - checked the air ducts and told me nothing needed doing - checked in the attic to see if any roof leak causing mold - decided it was due to the extensive work that had gone on in my house - told me to wash the ceiling with soap and water and spray with Lysol. I really appreciated their attention to my issues.

Everything was fine. Two Techs arrived, inspected system, and recharged one of two compressors. On time, professional, and competent.

Technician was thorough and spent time reviewing our hvac system and ensuring everything worked properly and filled the Freon. We appreciated his explanations and time spent checking the systems.

The service was good, they do a good job and very reliable. they kept the warranty works for 2 years and they guaranteed the work.

Fabulously! Scott and Cale could not have been better to work with...they take time to explain and educate you, gave me a good competitive price, did excellent work and cleaned up beautifully. I would recommend this company to anyone needing HVAC work of any kind and definitely use them again for future needs. My heating system has already shown major improvement. Scott and Cale's dad own the company and they are laser focused on being the best contractor with whom you have ever worked.

the crew was efficient and professional. I'm very please with the service.

Diamond was awesome! We just purchased our home and wanted everything clean between moved in. The Diamond rep took pictures in our ducts and was honest and told us they didn’t need to be cleaned!!! We still got the coils, unit and dryer vent cleaned. I would absolutely recommend Diamond Services to anyone wanting an honest crew to check out their a/c vents.

The rep was a very nice man. He did his job well and we bought a service package from them.

On very short notice, Diamond worked me into their schedule on a Friday afternoon. Technician was knowledgeable and professional and price was reasonable. Great service, recommended, will use them for next AC problem.

Zero complaints! These guys are amazing!! Prompt, efficient, professional and extremely knowledgeable.

The service went well Kal was able to quickly find the blockage which caused the condensation water from my AC to backup and start boring out of the back of the unit on to the closet floor where the unit is located. He conducted a thorough review of my AC system inside and outside. Thankful that he checked outside to uncovered my AC unit was low on refrigerant.

Showed up on time. Very polite and professional. Would hire again. Outside and inside were spotless after the work completed.

They were excellent and had to rip things out to get it installed. They were very good, professional, and friendly. They really worked with me and really helped make this happen financially. I am very appreciative and I would highly recommend them.

I’m moving into a new house and my wiring was crossed on my thermostats. One A/C company came out only to not fix my issue but to tell me my systems we both “old” and need to be replaced for $20k, an expense I was not expecting after just having a home inspection. I called the office at Diamond and reached Scott. He was so helpful and professional and Honest. I was upset and he settled me down and probably spoke to me for 30 minutes on the first call. Came right out and fixed my therm wiring issue in minutes and told me I should and could live with my old units and replace only when they go out. He was not trying for the upsale. I trusted him so much I opted for new Duct work only and I was so pleased with the outcome and communication with Scott and his team. They are my only A/C company going forward. Glenn Segler Fort Worth

The work was performed ok. However there were some items offered but not provided: 1) An inspection by an Engineer or supervisor after the technician installed the system. 2) I never received detailed a receipt with the information about equipment supplied and services performed. I had to pay over the phone with credit card because the company does not even have an office open to their customers to process a more secure transaction. 3) I never received a written warranty for the services and equipment provided, just a verbal information that the company will proccesss end the warranty to the manufacturer. 4) The provider did not supply any reference manual for the new equipment. When asked, He told me that I have to request them online.

I spoke to someone regarding air duct and a/c cleaning. The gentleman was professional on the phone and provided a time to do but never showed up nor called after setting up the appointment.

Everything came out good. They called before they came, no problems at all.

Great. They were prompt, called when they were on the way and were on time. Came back that afternoon and installed the AC. Arranged for the inspection and all was good.

Service tech was prompt courteous and determined the problem and performed repair at that time.

They replaced the part. The job went well, and they were very fair. They also came out very quickly.

In each interaction, Diamond Quality Service has been prompt, professional and thorough, providing exceptional service. Scott got us on the schedule and Cale provided our service quickly. A/C is efficient & healthy.

They didn't have the model they sold us, so they gave us the upgraded model, at no additional price. They came in at a good price. The work was superior. They put in a larger unit. They didn't try to charge more. They just didn't have the unit, and installed the next one up. They were great. The owner did come out. There installation took a day. They did a good job. They had at least three people. They had to go to the attic to change everything. It was a big job.

They did a great job. We have nothing but good experience with the people we use from Angie's List. I would recommend them. Its very simple work. The main impression is the installation. The price was fair, and the work was superior.