Craftsman Connection LLC

Carl completed a project that I had been struggling with for over a year! What began as a simple master bath plumbing trim update turned into a frustrating nightmare. We were attempting to replace gold-tone, corroded shower heads, handles, lavatory faucets and tub faucets with new chrome trim pieces on existing valves. I had worked with an area plumbing supply showroom to make selections based on the existing valves we had in place. The shower and lavatories went as planned, but the tub turned into a major ordeal. The new Delta trim I had been advised to purchase by the showroom did not fit on the existing valves and there was no access below the tile surface on the tub platform. We had only two or three extra tiles for replacement if we decided to tear into the platform to make the changes needed. I went through a variety of plumbers and contractors to get suggestions on what we should do to complete our project. I was given a broad range of suggestions from pulling out the tub to gain access to replacing all the tile (which was exactly what we were trying to avoid.) I gave up a number of times and then one day I was searching Angies List for something else and I decided to renew my search for someone to help me finally finish my project. That's when I discovered Carl and Craftsman Connection! I called and Carl came over later that afternoon to look. It was a small job, comparatively, and probably not worth his time, but I guess he was sympathetic to all I had been going through and he agreed to take the challenge. He immediately gave me the name of a resource to find more of my tiles (which were discontinued) in case we would need them, but he ended up being able to remove select tiles to gain access to the valves and fittings inside the tub platform and he was able to install all the new plumbing fixtures and trim and replaced the select tiles with no collateral damage. It was amazing! I can't recommend him highly enough!

Excellent attention to details...discovered several measurement errors in cabinet design and submitted corrections prior to cabinet construction saving valuable time and construction costs. All work completed at a professional level and takes pride in doing the work. During sheet rock work on kitchen ceiling noticed a problem with a floor joint on second floor and a plumbing problem with a tub fixture...suggested repairs and completed work at a very reasonable price. These repairs saved me a considerable amount of time, money and frustration. He noticed the poor quality of work another contractor was doing on our floor tiling and pointed it out to me. I appreciated his concern and was able to hire another contractor in the early stages of the work saving me more money. Carl is very personable and easy to work with. I would highly recommend him for any project. I certainly intend to use him for future projects.

Recommendations for project offered the best aesthetics design, and electrical safe solution for installation of wall ovens. Work was meticulous. Very pleased with the end results. Wish I had know Craftsman Connection for our bathroom renovations. I highly recommend Craftsman Connection LLC.

They provided excellent work. Though this was a very small job, he was able to fit us into his schedule even on the weekend. An excellent match was made on the drawer front and two side pieces in the fitting and finishing of the cabinetry. Carl and his crew did an excellent job in cleaning up and being on time. We would recommend them to anyone and would use them again in the future.

If you are not into long reviews then the short of it is we had a great experience and absolutely will be using Craftsman Connection (CC) in our next project. Also we would not hesitate to recommend to our friends, family and neighbors. I have interpreted "Price" above as "Value" as well. For us value comes not just in the surface of the finished project but a multitude of other factors. e.g. stress free project, flexibility, confidence that quality of work and material will endure until the next remodel. As it happens the initial quote from CC was lowest of the three we collected. Had we not changed scope I am sure that would have been the final price as well. For me the ideal contractor has these traits amongst others. 1) Communicates well and consistently. 2) Does what he says and says what he does. 3)Carries humility and confidence and enjoys his work. 4) Knows and executes his project and tasks as well as or better than anyone else. 5) Is reasonably flexible. I rate CC as superior for these traits. As in superior to any I've come across. And I am starting to get long of tooth. Carl, the owner, is a true craftsman that enjoys doing an exemplary job and so his company is well named. He is as detail oriented as anyone I've worked with and has good reasons for everything he does. More importantly if questioned there is no offense taken and explanations are forthright. This project was to remodel what we call our pool bath. We asked for design input and received that with plenty of comment on choices and taste. There was input about general considerations as well as specifics with choices listed. The input was multi-dimensional with thoughts on aesthetics, functionality and price among others. In some cases we followed those suggestions and others we chose our own way but in all cases we felt his efforts were to make us happy with the project. Despite dragging our feet on decisions and changing our minds and the scope of the project significantly the attitude never changed from one of serving us as best he could. That is rare in my experience and a thing that carries value beyond the price and finished product.

I got several quotes for the project. Most of the quotes were about the same price. I opted to go with Craftsman Connection for a couple of reasons. 1) Some neighbors had also used Craftsman Connection and were happy with the results, 2) Carl impressed me on his initial visit with his attention to detail. He spent over an hour reviewing my project, making detailed calculations and identifying potential issues and recommending possible solutions. For example, I wanted the new columns to be wider than the old columns. What I didn?t consider was that this would also make the new columns deeper, protruding further into the room than before. Carl identified this issue and suggested cutting off the back side of the columns so that they didn?t stick out any further than the original columns, but still giving me the look that I was going for. Carl ended up doing additional work for me that I had expected to be done by other contractors. I had hired a contractor (found on Angie?s List) to tile the floor to ceiling backsplash of my outdoor kitchen. The original contractor smeared some concrete over my brick and then told me he wouldn?t finish the tile work because it would be too hard to cut the tiles to accommodate the accent tiles. Carl stepped in to complete the job, even working very late one night to get it done. It looks beautiful. Carl also drywalled a hole in my ceiling where a light fixture used to be, and painted it to match the rest of the ceiling. Carl also installed a garbage disposal that was supposed to have been installed by the granite fabricator. I was very happy with the work done by Craftsman Connection.

Carl was a pleasure to work with. He is very knowledgeable, and gave us some good suggestions. He was very detailed in his estimate and made adjustment as was needed. The work was done in a timely fashion and looked very professional. We are very pleased the way the kitchen turned out. We will definitely work with Carl again in the future.0

He was very thorough, professional, and punctual, and did outstanding work all the way through clean up. I would definitely use him again!

Carl was very nice and professional.

I contacted Carl and several other contractors in my area after reading reviews on Angie's List. I left a voice mail with 4 contractors on a Saturday morning; Carl was the only one that called me back that same day. Carl was punctual for our first meeting. He gave a very reasonable quote for replacing a gas line. He had to remove several inches of concrete and about 18 inches of dirt to isolate the leaking portion of the pipe. In addition to fixing the line, he made improvements to the area to prevent water pooling and causing future corrosion. He also cleaned the grill burners to improve gas flow and replace a few other rusted lines - he has great attention to detail and definitely goes above and beyond. Carl kept me posted on the project throughout the day via photos and text. This is very appreciated, as I did not have to take off of work to monitor progress. We're very happy with the repair and plan on using Carl for future projects.

My wife was pretty much in charge of the whole project and she was thrilled with the price and the finished product...probably will do our kitchen next.

After submitting my quote request on 1/22/14, Carl contacted me via email on 1/24/14. His email contained lots of information about what I should look for in a contractor, but he then proceeded to be generally dismissive of having me as a customer. He then stated that he would setup an appointment with me, but since he was booked for over a month, he didn't want to. What is frustrating is that he seemed to latch onto certain bits of information that his website forced me to fill out (specifically estimated start date and if I care more about quality or cost), where I just left the website default of price and picked a one month start date, because it seemed reasonable (though I'm flexible to start later). I did my research and wouldn't have reached out if I didn't think that he was in the price range, so saying that he was likely too expensive for me was rather insulting. I sent Carl a reply saying that I was still interested in working with him, but never heard back. Overall, a frustrating experience.

Carl was great - he provided a detailed estimate and discussed several options for me to help keep costs down. The replacement went smooth, without a hitch and the finish out is perfect. I couldn't be happier.

On 9/30/13 made an appointment with Carl for 4:00 PM 10/4/13. Took off work. He did not show and did not call to cancel or reschedule.

Better than expected. Carl is very professional and focused on detail and quality of the finished product. Completely different than my typical experience with other contractors on my job. He is a breath of hope that there are still craftsmen who care about he work they do and the reputation they have. Hire this guy to do your quality work. You will not be disappointed.

We decided not to go with him because of his much higher price.

Carl came out and performed the work. He was very detailed and used only quality materials. There is no cutting corners with Carl he took his time and did the job right It looks great and we are very happy with his company and will be using him again.

The service was very good and he did great work. He showed up on time and was very professional as well as polite. He helped me decide on the color to choose and it looks a lot better than the one that I was going to originally choose. I would use him in the future.

Carl showed up everyday as scheduled and as priced. Mantle looks great and door frame perfect. If need a good wood worker and all round house maintenance call Carl.

My partner and I decided a while back that we wanted to have someone install plywood in the attic space above our garage so that we could have some storage space. We looked around on Angieslist for some potential people to go with. Karl with Craftsman Connection had some amazing reviews and we liked that he did all kinds of jobs, small or large. He came out within the next day of calling him to look at the space and had an estimate for us by that weekend. It was an affordable project for us, so we decided to hire him. One of the things that I really liked, was that HE was the one who did the work on our house. I really don't like hiring people to do a job, and then they send out their employees to do the job and you don't ever see them again. Those people claim they have so many years of experience in the field, but then they send out their employees to do the job, and I'm always skeptical if those employees have any experience at all. So anyway, I'm glad that he was the one who did the project from start to finish. He's very professional, very kind and I just must say this, he's easy on the eyes! haha! We LOVE the work that he did and we are already trying to decide what our next project will be with Karl. I highly recommend him!

I paid in payments. He did a really good job. I would use them again if I needed to but I would shop around.

We bought a house built in the 70's and the interior was very dated and dark. Carl spent a lot of time with me in the consultation stage and we decided to vault the living room ceiling from standard 8ft to about 14 ft. We also decided to open up the wall between the living room and kitchen, remove the old wet bar, and add upper and lower cabinets. This made a huge difference and really made the living room/kitchen blend together and the high ceiling makes the space feel so much larger. The entire house had either paneling or wallpaper on every wall so all of that was removed, along with all of the popcorn ceiling. Everything was retextured and painted which freshened up every room. All of the old carpet was removed and replaced with wood and the old, small trim was replaced with wider baseboard moulding. We decided to keep the kitchen cabinets as they were all wood, fairly new and in good condition. So, we had them refinished and stained a darker color. The island with electric cooktop was removed and some cabinets were cut out and reorganized to make room for a gas range and hood. The cabinets that were built to go where the wall had been cut out match the original cabinets perfectly. The entire job went pretty smoothly and much more quickly than previous remodel experiences we've had. Carl and all of the subcontractors were prompt and professional. I will definitely call Carl for any future remodeling projects!

Carl did a great job. This project involved creating a shelf for a new range top in an existing cabinet and adding trim for recently installed oven and the new range top opening. Carl created very precise opening so there would be a absolute minimum gap between the new countertop to be installed and adjusted height of the opening so the range top would extended beyond the new countertop to meet our specifications. As probably the case with many of these types of projects there were some unforeseen issues uncovered when the existing countertop and cabinet pieces were removed. These were not a problem for Carl who made the necessary adjustments to accommodate these issues. This was the first time we used Carl, when he arrived to examine the project he brought along his project portfolio and we went over some of some of the previous work which was very impressive. Carl told me he could spot measurement off by as little as 1/32 of an inch and after seeing his work I absolutely believe he can. The countertop installers took additional measurements based upon the shelf Carl created and upon installing the countertops they could not have fit any better I can't imagine the space tolerances being any closer. Carl also installed and connected the new gas range top so we had a temporary cooking surface until the countertops were installed and we could make the new range top installation permanent. The shelf was absolutely level and straight and made a big difference to the countertop installers. The entire project could not have turned out better, we were very pleased and would not hesitate to use services of Craftsman Connection again.

Carl is a detailed craftsman, who takes pride in his work. His attention to detail stood out in both the quote/review process and in the installation process. In addition to this, Carl was flexible with his time and committed to getting the job done to our satisfaction. Due to floor work that we were having done in the same room, we had a very tight schedule to get the trim work completed. To this end, Carl worked long hours on both Saturday and Sunday to complete the job prior to floor work starting on Monday. We are very happy with the finished product. And would highly recommend Craftsman Connection/Carl for any wood work enhancements/upgrades.

Mr. Pfeiffer came out to my house to look at work I wanted done. At the top of my list was replacing the front exterior door and adjusting the back exterior door and replace my kitchen floor due to a large hole in it. We talked at length about these items. There were other items he look at even mentioned a few other things he could do. He was my fourth quote and the only one that took eight days to get back. Angie's list made him very busy. All other were from Angie's list and got back within 48hours. When the quote came finally it did not mention the floor at all. I emailed and called him about it and 2 days later I got a call back stating he didn't know I wanted that done. I said we talked about it, he remembered that but didn't think I wanted it. I decided to let him do just the doors. From the beginning of that choice all I heard from him was "Resdoor". It was like he was a partner or had stock in it. He talk about them so much I had to ask him if he could install any other door if it were not from Resdoor, he said yes. So I went to Home Depot and bought the identical size door as the one I had. Frankly, that is where the first one was from, I thought cant go wrong here. NOPE, Mr. Pfeiffer looked at the door measured it and said it wont fit. I said it is the same door, he said the measurements are off. So, 5 minutes later I am on the phone with freaking Resdoor or order the right size door. I said can you at least fix the back door. It did not close. I wanted it t close and lock like a regular door. He shaved some wood off the top and stated that's the best he could do. What???? It still doesn't lock. Thankfully he didn't charge me. The agreement was Resdoor would call Mr. Pfeiffer to pick it up on his way back to my house and Mr. Pfeiffer would call me. That was THREE weeks ago and he still has not called. The door had been sitting at Resdoor for 2 days before I called them and had them deliver it to my house. The REPLACEMENT handyman took off my old door and put the door from home depot up to the frame and showed me it fit perfectly. But now I am stuck with a CUSTOM MADE door I cant return. I was p*****. My new contractor made it work. Working with Mr. Pfeiffer was awful.