Super Service Award Winners: 2012,2013,2014,2015,2016, 2017 and 2018. Yes Doors is family owned and operated with 25+ years experience servicing garage doors in Dallas and surrounding areas. I started as a helper at a large commercial overhead door company while attending high school, learning early. Working on big industrial overhead doors and openers while training with some of the best garage door servicemen in the industry. Working my way up finally got the opportunity to run my own truck. Being a lead residential technician for over 2 decades provided me with the experience and knowledge to create my own company, providing honest and fair business. In 2012, my wife was laid off from the corporate office of a nationwide company where she was a Senior Human Resources Assistant for nearly 10 years. Today, with our combined abilities Yes Doors currently have over 600 A+ ratings online and I now have a great opportunity to teach our children a trade that I have learned to master over the years. Yes Doors provides after hours emergency services and free estimates either over the phone or with a scheduled appointment. After hours service fee is applied for calls dispatched after business hours. Service area includes Collin, Dallas and Rockwall County.
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
Will service, repair, and install any residential overhead door & opener in Collin, Dallas or Rockwall County. Super Service Award winners 2012, 2013, 2014, 2015, 2016, 2017
They did a great job, for an excellent price. We will definitely use them in the future whenever we need a garage door tune-up or a replacement.
Description of Work: Replaced seal on garage door and installed a keypad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Fernando M.
08/2014
5.0
garage doors
+ -1 more
My garage door made a lot of noise and creaked like crazy - it drove me nuts. After Yes Doors came out and performed maintenance on the door with this Angie's List coupon they not only got rid of all the creaking and noise, but the door is now so silent that sometimes I can't even tell when it is closing or opening from inside the house - not that it doesn't make ANY noise, but it makes a lot less. They replaced all the rollers and lubricated every single moving component, and tightened some bolts among other things, and the best part was that the gentleman they sent (I wish I could remember his name) did not in ANY WAY SHAPE OR FORM try to upsell me with a bunch of stuff... I am so tired of Groupon and all the upselling providers there try... He was professional, knowledgeable, and best of all fast!
Description of Work: The gentleman that showed up from Yes Doors performed maintenance work on my garage door after a home purchase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Robin C.
07/2014
5.0
garage doors
+ -1 more
He did a very good job and was very professional. Will use again and refer.
Description of Work: Tech showed up. Went over garage door tune up and we discussed upgrading rollers which we did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
bonnie P.
07/2014
5.0
garage doors
+ -1 more
He did his job and more. I was very pleased with the time and effort for the price. Very detailed, knows his stuff and didn't waste any of my or his time. I will definatly use them again when needed.
Description of Work: They gave my garage door a very much needed tune up. I paid for the &25 tune up and when they showed up, he went right to work. He made adjustments recommended new rollers, which I agreed to. The additional $65 dollars was well worth it as now the door is much more quiet and smooth.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Yes Doors
Thank you for taking the time to share your experience with other members and excited to see a wonderful page of happiness nomination. We value all types of feedback to help continue to provide quality service to all customers. When your planning your 2015 calendar, don't forget to include in July to call us for your annual overall maintenance evaluation to help maximize the performance of your garage door.
larry P.
07/2014
5.0
garage doors
+ -1 more
Very pleased with the service and professionalism
Description of Work: Replaced rollers and adjusted the doors
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jon C.
07/2014
5.0
garage doors
+ -1 more
Our garage door is now opening and closing smoothly. Yes Doors did a great job. I highly recommend their garage door tune up service.
Description of Work: I purchased a Big Deal for a garage door tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Anil A.
07/2014
4.0
garage doors
+ -1 more
The job was done very professionally. He did a good work and explained all in detail.
Description of Work: Tune Up
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Kimberly K.
07/2014
5.0
garage doors
+ -1 more
They were very responsive, and the thing I was concerned about was the trip fee to service.
Description of Work: $25 Garage Door Tune-Up
Rating Category
Rating out of 5
value
4.0
responsiveness
5.0
$25
Response from Yes Doors
Thank you for taking the time to share your experience of purchasing a big deal that was emailed to you. All deals emailed indicate our servicing areas and that if you live outside our of service area a travel fee will apply. We continue to work towards expanding our servicing area however; providing quality service to our existing servicing counties is our highest priority.
Sonia E.
07/2014
5.0
garage doors
+ -1 more
Excellent timely service with a fair price. Would use again.
Description of Work: Tuned up garage door and replaced worn components.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Freda V.
07/2014
5.0
garage doors
+ -1 more
Ben was on time, very courteous, and explained problems with our door along with options for correction. I will most definitely use his company again in the future. GREAT job!
Description of Work: Adjust the springs and replace rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Marilyn R.
07/2014
5.0
garage doors
+ -1 more
They came out and ended up giving me a quote on totally changing out the door, but it was more than I wanted to spend. When I called someone else, they were able to do it for a much less price.
Description of Work: I bought a Big Deal from them for a garage door tune-up.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Yes Doors
When our tech was on site he indicated on the estimate provide to you that you have a $25 credit that you could put towards the purchase of your new door. It sounds like you have your door replaced by another company. If correct, you may want to consider seeking refund through Angie's List to get your money back since Yes Doors only provided you with an estimate.
Patrick O.
07/2014
5.0
garage doors
+ -1 more
They were great. Ben came out, knew what he was doing, and the opener works better than it ever did after his visit, and you can’t even hear it open and close. They were also very nice people and I got my money’s worth.
Description of Work: I bought a Big Deal from them for a garage door tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Steve C.
07/2014
5.0
garage doors
+ -1 more
Great. Very fast and friendly. Really knew what he was doing.
Description of Work: replaced rollers and greased all moving parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
KEITH G.
07/2014
5.0
garage doors
+ -1 more
Yes Doors did an excellent job. They were very courteous, friendly, professional, and pleasant. They were also prompt and finished ahead of schedule. My garage door works great!
Description of Work: Serviced garage door and put rollers on door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shantanu S.
07/2014
5.0
garage doors
+ -1 more
It went very well; I was very happy with the service.
Description of Work: I purchased a big deal for a garage door tune up. **Actual work date not provided
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$25
William W.
07/2014
1.0
garage doors
+ -1 more
They never called me to do the work. They need to get their act together. I had the deal refunded
Description of Work: The deal was for a $25 Garage Door Tune Up
Rating Category
Rating out of 5
$25
Response from Yes Doors
It appears your information is correct, you purchased a garage door tune up on 6/29/14 and as of today 7/6/14, we have failed to set up your appointment. We do apologize for your inconvenience and would like to provide you with the service you purchased and refunded free of charge.
Edith M.
07/2014
5.0
garage doors
+ -1 more
I saw a Discount service offer for Yes Doors to come out and do a Tune up on my garage door. We were having trouble with the door banging really loud when it gets close to the bottom while closing it. Ben came out and checked all the screws and track. He tightened the screws and adjusted the opener rail (I think that's what its called). Its the L shaped bar that attaches from the garage door to the motor. He put lubricant on all the hinges, bearings, springs and rail opener. He recommended to replace the wheels with vinyl rollers on the track to help it run smoother. Since the door is 14 yrs old, I decided not to spend the extra money $139 and just fix what was needed for now. No pressure sales and just offered advice on maintenance until we are ready for a new door. So, we will definitely consider there service and door options in the future. Glad I found them, easy to work with and contacted me the same day and scheduled an appointment for that afternoon.
Description of Work: Garage Door Tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Dora G.
07/2014
5.0
garage doors
+ -1 more
I have used them before in the past and they did an excellent job. I have the garage door tune up scheduled for this afternoon. The technician is very informative and responsive. He did extra things for me and noticed the lining at the base of the door needed repaired. He was happy to take care of that on the spot. He also supplied some new remotes for the door as well. He was very professional and efficient. He was not pushy and was happy to show me what needed to be done. I was very pleased with their service and would definitely use them again.
Description of Work: I purchased a deal for a Garage Door Tune-Up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Debbie G.
06/2014
5.0
garage doors
+ -1 more
The serviceman arrive at his promised performed services that I requested. Very professional!!!
Description of Work: Garage tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Charlotte B.
06/2014
5.0
garage doors
+ -1 more
Would definitely use this provider again.
Description of Work: Replaced springs as they were the wrong size for the door, replaced all rollers, fixed wall button garage door opener. Ben was very professional and made it clear what needed to be done to improve the door functioning. Door now works well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$289
Steve C.
06/2014
5.0
garage doors
+ -1 more
He was very professional and the price was amazing. I was blown away. He has been very responsive. He was topnotch too.
Description of Work: I used Yes Doors to repair my garage door. He replaced the rollers in the bottom and did a tuneup on it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Peggy M.
06/2014
5.0
garage doors
+ -1 more
Great job. Excellent work. We will definitely use them for any work we need in the future on our garage doors,
Description of Work: Tuned up garage doors and installed keypad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Elaine C.
06/2014
5.0
garage doors
+ -1 more
I came across this company through an Angie's List Big Deal. I had been wanting to get my one mainly used garage door examined for the past year or so as my house is an older one and I'm quite sure the garage doors have never been examined since the house was built. When my garage door opened and closed, it always sounded like it was going to roll right off of its hinges! For about $25 I was to have my door examined (yay!), rollers lubricated, hoists tightened (if needed) and a host of other actions. For that price, I couldn't even find a Groupon that was cheaper! Setting up an appointment was easy as pie. The receptionist was very pleasant and very happy to take my call. It didn't take ages to agree upon a date. I got what I wanted. Ben arrived punctually and I was even notified by the company prior to his arrival that he was on the way. That is a MAJOR plus in my book...always! He was very polite and got right down to work when I showed him which door I had wanted examined. I let him do his work and went back into my house. About 30 minutes or so later, he knocked on my garage entry door to tell me that he was finished and he wanted to show me the work that was done. The smell from the silicone lubricant was quite strong, but not unbearable. Once he opened and closed the door and I had realized how quiet it finally closed, I actually welcomed the strong smell as it served as a reminder that my garage door would not be rolling off of its hinges anytime soon! Ben even told me to go and invest in a bottle of silicone lubricant as it works better for doors that are exposed to the elements. I just thought that WD-40 was a cure all...boy was I wrong! He offered me a special deal to change the rollers out which I must admit, were in pretty bad shape. I declined the offer, but was glad that he did offer. Over all, I was very pleased with the service that I was provided. For that price, I'd do it again for my other door.
Description of Work: Ben, the technician, lubricated the rollers, balanced out the door as it was opening and closing slightly off kilter, cleaned out some spider webs and provided me with some great maintenance advice for future use! He also checked all of the door's hinges and checked my infrared sensors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
James C.
06/2014
3.0
garage doors
+ -1 more
On time, did great job lubricating door and springs. works a lot better. He checked keypad and determined I needed a new one, bad circuit board. I replaced batteries after he left and it works great. Glad I did not spend the extra $120 or so.
Description of Work: Annual Maintenance and checked keypad not working.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$25
Katrina F.
06/2014
5.0
garage doors
+ -1 more
They were great. They did more than they needed to.
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*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Yes Doors is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Yes Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes Doors offers the following services: Will service, repair, and install any residential overhead door & opener in Collin, Dallas or Rockwall County. Super Service Award winners 2012, 2013, 2014, 2015, 2016, 2017