Super Service Award Winners: 2012,2013,2014,2015,2016, 2017 and 2018. Yes Doors is family owned and operated with 25+ years experience servicing garage doors in Dallas and surrounding areas. I started as a helper at a large commercial overhead door company while attending high school, learning early. Working on big industrial overhead doors and openers while training with some of the best garage door servicemen in the industry. Working my way up finally got the opportunity to run my own truck. Being a lead residential technician for over 2 decades provided me with the experience and knowledge to create my own company, providing honest and fair business. In 2012, my wife was laid off from the corporate office of a nationwide company where she was a Senior Human Resources Assistant for nearly 10 years. Today, with our combined abilities Yes Doors currently have over 600 A+ ratings online and I now have a great opportunity to teach our children a trade that I have learned to master over the years. Yes Doors provides after hours emergency services and free estimates either over the phone or with a scheduled appointment. After hours service fee is applied for calls dispatched after business hours. Service area includes Collin, Dallas and Rockwall County.
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
Will service, repair, and install any residential overhead door & opener in Collin, Dallas or Rockwall County. Super Service Award winners 2012, 2013, 2014, 2015, 2016, 2017
In general it went great, the guys showed up on time, gave us pointers on the garage door opener and the door maintenance. The door really works a lot better now and sounds like it is moving much smoother with less force / resistance. I'd recommend this be done by everyone.
Description of Work: They did a general tune up of the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Sheila I.
10/2014
5.0
garage doors
 + -1 more
I purchased a coupon for a garage door tune-up back in May of this year, but due to items being stored in my garage, was not able to use it until now. Meanwhile, my garage door had been periodically making thumping noises when raising, and I thought that the tune-up might disclose a problem. Sure enough, when the guy disconnected the door and closed it manually, it almost knocked him down it was so heavy. He looked up over the door, and one of my springs had completely "sprung." There was at least a six inch separation at the breaking point. I could have seen it myself if I had ever looked up there. I obviously had to have that spring replaced, and since it was of the same vintage as the other, I elected to have both done, thereby saving the labor when the other spring broke in the future. The tune up and the spring replacement was completed in a prompt and professional manner. Everything from the company working with me when I had to wait so late to use the coupon, to the courteous and professional treatment I received when the job was done warrants an A rating. I would definitely recommend this company to a friend, and plan to use them in the future, should the need arise.
Description of Work: Garage door tune-up, and replaced both springs on my garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Yes Doors
We are honored by the Page of Happiness nomination. It's a good thing you purchased the deal when you did and kept it handy for when really needed. Relieved to see that the spring "sprung" while he was on site, it could have left your car trapped in garage at a later date and in need of utilizing our 24 hour emergency service. We strive to take pride in our work and provide customers with honesty and fairness.
Sam T.
10/2014
5.0
garage doors
 + -1 more
It took a couple of days to get the initial appointment to evaluate the garage door for a suggestion on the repair or replacement. Once a replacement was recommended, they gave colors and price, and were there the next day to fix the garage. I was at work while they fixed it, and was given a 30 minute call ahead before they were done so I could check the door and make the payment. Overall they were courteous, explained patiently and provided excellent service. I would definitely recommend 'Yes Doors'.
Description of Work: Garage door had dent in it and would not close - had to call garage repair company which I found through Angie's List - they were highly rated and offering a special on door replacement, which is why I called this specific company. Garage door was replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$622
Dennis D.
10/2014
5.0
garage doors
 + -1 more
Yes Doors feature a $25 promotional fee for routine garage door maintenance. After I placed the order, Yes Doors was very responsive in acknowledging the order and establishing a time to perform the work. There were at lest 3 after hours emails prior to the technician arriving on site. The technician, Ben, arrived in the early part of the time window and immediately proceeded to work. He was thorough in his review and response to questions. Using his iPhone, he researched a broken gate motor. During his review, he identified a crack in a door panel, which he explained will eventually compromise the door. As an interim fix he suggested a new support member. This was $35 more. The price seemed reasonable. At my request, the technician provided a pamphlet for replacement doors offered by his organization.
Description of Work: Routine Maintenance on Garage Door - Evaluated sliding Gate
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Yes Doors
We appreciate you sharing your experience with others. We understand everyone has different work schedules and attempt to respond to customers within a timely manner when they reach out to us, never know when there could be an emergency. We offer a wide variety of new garage doors, give us a call if you have any questions.
Marvin and Marjorie A.
10/2014
2.0
garage doors
 + -1 more
Ben showed on time, was very knowledgeable, fixed the gate, and charged us a fair price. We will use him again. UPDATE: Yesterday Ben came and appeared to repair our Apollo gate opener. Today the gate still had the same faulty operation. We called Ben today and we were not happy with his response. We were too hasty in giving Yes Doors an A rating.
Description of Work: Worked on Apollo swing gate opener.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$60
Response from Yes Doors
It is unfortunate that you feel the way you do. When Ben arrived to service your gate on 10/6/14 he reset your board on your gate and customer was advised that if the problem persist a new circuit board on your Apollo gate opener would be required to resolve your gate issues. While resetting the board he took the time to show the homeowners what he was doing so that they could reset the board themselves if needed in the future. Upon leaving your property your were praising Ben for his accomplishment and were completely satisfied. Meanwhile, Ben was explaining to you that he only reset the board and checked for proper operations of your gate several times and that the problem may not be resolved. Prior to leaving your property he explained to you that this problem may continue to exist and if so, you would need to replace your board. On 10/7/14 you called to inform us that your gate issue returned, at that time we advised you again that the circuit board is bad and should be replaced. You demanded that Ben return to your property and fix your gate. We agreed to return to your property to reset the board at no cost with reinsurance that the problem would most likely return. Once again, you were advised to replace your board and you accused us of scamming you. We explained to you that the cost of service preformed ($60) was only to reset the board which was done and was working when he left your property on 10/6/14. When you were provided with a quote for the new board ( $525 plus labor) you were unsatisfied with the quote and canceled our return visit to your property. It is unfortunate problem and we hope your are able to resolve your gate issues.
SHANE G.
10/2014
5.0
garage doors
 + -1 more
All went well. I recommend this service company and will use them again.
Description of Work: Garage door adjusted and rollers replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
John R.
10/2014
5.0
garage doors
 + -1 more
It went well when I asked them to adjust the slack in the cable they adjusted the main spring which adjusted the cable slack. They provided me information on a door upgrade in the future. Very professional and polite. I would absolutely recommend them and use them in the future.
Description of Work: adjusted spring on garage door and put lube on the rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Don T.
09/2014
5.0
garage doors
 + -1 more
Ben was very helpful and answered all of my questions. The perimeter seal around all four edges of the garage door was installed professionally and it took only about an hour. The garage is much better sealed now. Will definitely use Yes Doors again for future garage door work.
Description of Work: Applied seal around perimeter of garage door / garage door tuneup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$158
Response from Yes Doors
Happy to see you took full advantage of our NEW garage door sealing offer and are satisfied with the results, this will help keep out debris and small unwanted pest that we tend to get in the fall/winter months. The tune up you received should help keep your door conditioned during the cooler months. Look forward to you calling us out again next year.
Joyce A.
09/2014
5.0
garage doors
 + -1 more
Discovered garage door broken spring at approximately 8:00 pm. Contacted Yes Door Company based on Angie's list recommendations. Representative arrived around 8:30 with 2 new replacement springs. Also, did a complete refurbish of door, including replacing the rollers, and moved the arm which attached to the door (which makes the door close much quieter and smoother). Representative was professional and completed work within one hour. Will use this company in the future.
Description of Work: Replaced Broken Springs, plus complete door service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
Sue C.
09/2014
5.0
garage doors
 + -1 more
Technician was prompt and attentive to our concerns. He explained what he was doing, showed us parts that needed replaced. Clean all additional working parts and was very professional
Description of Work: The wheels on our garage door needed replaced. He cleaned and replaced all the wells, tuned up the opener and gave us some great advise on how to keep the door in good working condition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Sue C.
09/2014
5.0
garage doors
 + -1 more
We had used this technician on our door repair the month before so when our in-laws were having door issues we immediately called Ben to come and take a look at this door. Ben was prompt, professional and once again provided us with exceptional service and the price was very affordable for what was done. I can't recommend this company and/or Ben highly enough. Would definelty used this company again and again.
Description of Work: Repaired garage door rollers and cleaned equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Yes Doors
Absolutely fabulous reviews you just provided; happy to hear you and your inlaws were happy happy happy ! Thank you for recommending YES DOORS to your family and sharing your experience with other members. Just remember the garage door is the largest moving door in your house, it is a good idea to have them maintained yearly. Hard to beat our low annual maintenance fees
Michael D.
09/2014
5.0
garage doors
 + -1 more
They came out for the initial tune up and everything went smoothly. The provided a 30 day warranty on the tune-up, and a few days before the 30 days were up, we noticed a weird sound when our door closed, so we called them back for warranty service. No questions asked, they came out, and noticed that a bolt had come loose. The bolt was replaced and the tracks for the door were adjusted, and the noise went away. I also had an issue with my electric gate, and asked them about it on the same service call. They were able to fix it, and charged me a very reasonable price. I would definitely use them again.
Description of Work: Garage Door Tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Response from Yes Doors
Happy to hear you are a satisfied with the service received on your gate. Keep us in mind for any possible future needs for your garage door or gate.
Brian O.
09/2014
5.0
garage doors
 + -1 more
Used Yes Doors in February with a garage door service coupon. Excellent review given then. Had a support beam beak so contacted Yes Doors via Angie's list messaging on the Sunday of Labor Day weekend late afternoon. Did not expect a reply until Tuesday. Had an appointment scheduled within an hour of my initial message. What company replies on Sundays? Yes Doors does. Ben came out shortly after 9 AM on Saturday, as scheduled. He assessed the problem. Recommended a solution, gave an estimate and started work. Finished within 30 minutes, explained work done and warranty. Excellent repair guy in Ben. Go to Yes Doors for your garage door needs!!
Description of Work: Broken vertical panel support.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Yes Doors
Excited to see that you are a return customer that continues to be pleased with the service provided. Yes Doors strives in providing 24 hour personal service either by phone, electronic communication or in person; whatever the situation requires. Look forward to your continued return business.
Steve H.
09/2014
5.0
garage doors
 + -1 more
He explained everything very thoroughly and my door is now running very quietly and smoothly.
Description of Work: The service guy tuned up the garage door and, as part of that, recommended that the door's rollers be replaced for what I felt was a reasonable additional cost, so I had him proceed with that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Rodney C.
09/2014
5.0
garage doors
 + -1 more
Work was done as expected, would use again.
Description of Work: Garage door maintenance / tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Response from Yes Doors
Happy to hear your are satisfied with the work completed on your garage door. Let us know if you reconsider having your safety eyes remounted. Safety regulations required you safety eyes to be mounted 6" from the floor.
BILL C.
08/2014
5.0
garage doors
 + -1 more
Ben arrived early in the promised time window. He replaced rollers, other items and made necessary adjustments. He pointed out an issue that will get progressively worse. He told me to keep an eye on it and mentioned that Yes has a very attractive special going on for complete door replacement. He was professional, courteous and knowledgeable. He gave me confidence that the work would be done right. I was pleasantly surprised by the price. Will definitely use them again.
Description of Work: Garage door was hanging c***-eyed, had broken rollers, and would not close.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Yes Doors
Trilled with the Page of Happiness and thank you for sharing your experience with other members. It was a delight to speak with you the other day. You were so kind to give such detailed directions. Please keep an eye on your door and let us know if it shows additional signs of stress. We offer services 24 hours a day. Looking forward to our future chats.
Curt P.
08/2014
5.0
garage doors
 + -1 more
I purchased a coupon for $25 garage door tuneup. I have two garage doors and one does not work when the sun is shining on it in the afternoon. Yes Doors was responsive and on time. I chose to install new rollers on both doors, the moved one of the tracks, replaced ball bearings, and serviced both doors. I spent more than I anticipated when I originally purchased the coupon, but it was well worth it. I definitely recommend Yes Doors.
Description of Work: garage door tuneup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
GEORGE H.
08/2014
5.0
garage doors
 + -1 more
Perfect all Ben was professional on time and knowledgeable
Description of Work: Garage door service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Response from Yes Doors
Thank you for taking the time to review. Its great to hear you were pleased. Looks like our Tech recommended new rollers for your double garage door. Please keep an eye on them and let us know if they give you any issues.
Laura S.
08/2014
5.0
garage doors
 + -1 more
Went well - he let me know I will need a new door sometime in future
Description of Work: Just the tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Yes Doors
Thank you for sharing your experience with the other members and so pleased to see your were satisfied with our service. The condition of your door is a concern to us. Call us at any time you notice a change in the condition of your door. Our business hours are from 8-5 Monday - Friday, 9-1 Saturday and offer after hours service 7 days a week. 214-440-2771
Jason W.
08/2014
5.0
garage doors
 + -1 more
Yes Doors responded to the messages I sent through Angie's list quickly and we were able to setup an appointment with a 1 hour time window (as opposed to 4 or 8 hour windows with some providers). The technician showed up on time, completed the work and walked me through what had been done. There was a minor problem after the tune-up, largely related to the way my garage door was installed decades ago. Again, Yes Doors quickly responded to my request, scheduled time to come to the house the same day and fixed the issue at no additional charge. I will definitely use them again.
Description of Work: Garage door tune-up and replace aged metal rollers with new (quieter) nylon rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Yes Doors
Thank you for taking the time to share your experience with other members and with us. Happy to hear your tune up and roller replacement on your garage door are to your satisfaction. Let us know if you have any other issues with your extension spring.
Melba J.
08/2014
5.0
garage doors
 + -1 more
They could not fix my door and I had to get a new garage door. They were at the house for about 15-20 minutes.
Description of Work: It was a Big Deal for $25 Garage Door Tune-Up.
Rating Category
Rating out of 5
$25
Jean F.
08/2014
5.0
garage doors
 + -1 more
Ben arrived on time, was very professional, was fast and efficient in his work and serviced every aspect of the door installation, more than anyone else has done in the past. I had him also replace the rollers, which were clearly worn out, and the seal at the bottom of the door which was also worm out and didn't properly fit between the door and the floor. The prices for these additional services were very reasonable. I would definitely use this company again.
Description of Work: Ben, the technician, performed the services for the Deal and then other needed services that I requested
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Harry A.
08/2014
5.0
garage doors
 + -1 more
There were no troubles in scheduling an appointment. He arrived on time and completed the work in about an hour. I also had him replace all the rollers as well. Everything turned out excellent!
Description of Work: I purchased a Big Deal for a garage door tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Philip G.
08/2014
5.0
garage doors
 + -1 more
The service went well. One technician came out for the job and completed the job in about an hour. He arrived on time to the appointment and was able to fix the issue. The door has worked just fine every since. The pricing was reasonable and I had no problem scheduling the service.
Description of Work: The came to repair the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melany P.
08/2014
5.0
garage doors
 + -1 more
The service went very well. I paid an additional fee to have them replace the rollers and to do a weather strip. I thought the additional fee was reasonable. One technician came out for the job. He was very helpful, polite and knowledgeable. We were very happy with what he did and had no problem scheduling the service.
Description of Work: I purchased a deal for a Garage Door Tune-Up.
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*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Yes Doors is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Yes Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes Doors offers the following services: Will service, repair, and install any residential overhead door & opener in Collin, Dallas or Rockwall County. Super Service Award winners 2012, 2013, 2014, 2015, 2016, 2017