Super Service Award Winners: 2012,2013,2014,2015,2016, 2017 and 2018. Yes Doors is family owned and operated with 25+ years experience servicing garage doors in Dallas and surrounding areas. I started as a helper at a large commercial overhead door company while attending high school, learning early. Working on big industrial overhead doors and openers while training with some of the best garage door servicemen in the industry. Working my way up finally got the opportunity to run my own truck. Being a lead residential technician for over 2 decades provided me with the experience and knowledge to create my own company, providing honest and fair business. In 2012, my wife was laid off from the corporate office of a nationwide company where she was a Senior Human Resources Assistant for nearly 10 years. Today, with our combined abilities Yes Doors currently have over 600 A+ ratings online and I now have a great opportunity to teach our children a trade that I have learned to master over the years. Yes Doors provides after hours emergency services and free estimates either over the phone or with a scheduled appointment. After hours service fee is applied for calls dispatched after business hours. Service area includes Collin, Dallas and Rockwall County.
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
Will service, repair, and install any residential overhead door & opener in Collin, Dallas or Rockwall County. Super Service Award winners 2012, 2013, 2014, 2015, 2016, 2017
Ben was punctual. When I ordered the service he emailed right away. When he came to do the tune-up I was impressed with his knowledge. Our door needed some minor tune-up but once Ben was done, I realized that it was probably more than a minor need because once he was done, the door was much smoother. Really liked his work. I would certainly recommend him.
Description of Work: Performed tune-up for my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Matthew E.
03/2015
5.0
garage doors
+ -1 more
The service guy was arrived during the two hour window and assessed the door. After a quick inspection, he explained what the inspection included and offered a discount for replacing the rollers, which he stated were worn and due to be replaced. Because of the problems we've had with the door, we went ahead with the roller replacement. After his work, the door works really well. It's well balanced and is opening smoothly.
Description of Work: Inspected Garage Door, rebalanced door and replaced rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
NORA B.
03/2015
5.0
garage doors
+ -1 more
Excellent people and service! We were having issues with our garage door and I called and spoke with Tonya. She tentatively scheduled a service call but decided to call one of the technicians to get some troubleshooting info. She called me back with some questions and was able to help me figure out why there was no power going to the garage door. Afterwards I thought to myself, they easily could have come out and charged us a fee but they didn't. We have used them several times before and will definitely continue to use them in the future. The people at Yes Doors have earned our trust.
Description of Work: Helped me on the phone with garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia A.
03/2015
5.0
garage doors
+ -1 more
Arrived on time. Very professional.
Description of Work: Garage door tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Michael J.
03/2015
5.0
garage doors
+ -1 more
The work was completed quickly and thoroughly. Everything works properly and overall I am satisfied. A price of $312 seemed pretty high compared to the work that was done. However, they did do a good job.
Description of Work: Adjusted the door, oiled the springs and changed the rollers
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$312
Response from Yes Doors
Thank you for taking the time to share your experience. Our records indicate you have an 18x8 insulated door which requires a little more work than an average size door. We did indeed replace your rollers however, your larger door requires 12 rollers instead of 10 that are on an average size door. Records also show that your screw drive opener had a bad carriage and safety eyes. After discussion and homeowner approval they were both replaced. Resulting in extra parts and labor to get your door back in working order. Happy to hear that you are satisfied with the overall experience and performance of your garage door. We look forward to your return business!
David H.
03/2015
5.0
garage doors
+ -1 more
I had a coupon for a $25 garage door tune up. I had a door that was slamming, which seemed to require a spring adjustment. I don't like messing with garage door springs, so I chose to hire someone. This was money well spent. The man that came out was nice, knowledgeable, and did not heavily push upgrades or other repairs. I did get a quote for a new door, but there was no high pressure sales pitch. Based on my experience, I will be calling them first when the time comes for that new door.
Description of Work: Garage door spring adjustment, overall inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
JIM A.
03/2015
5.0
garage doors
+ -1 more
It went fine, met what I needed. They showed up on time and did a great. They replaced all the rollers and made all the necessary adjustments.
Description of Work: Fixed our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Yes Doors
thanks for sharing your experience and happy to hear everything went smoothly. Our phone number was placed by your wall button, call us if in the event you need garage door service again!
Rhonda S.
03/2015
5.0
garage doors
+ -1 more
We took advantage of an Angie's Deal for a $25 garage tune-up. The door was making a terrible squeal every time we opened or shut it. The technician, Ben, arrived exactly on time, was very professional and friendly, explaining everything he was doing. He went over and above what we expected. We paid a little extra to have the rollers replaced, but he talked to us about doing that and got our approval before proceeding with the work. My husband said if he had done it himself, he would have had to pay at least as much for the kind of roller he used just for the supplies, so we feel like we received a fantastic value.
Description of Work: Did complete garage door tune-up, realigned door, fixed terrible squeal and replaced rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Yes Doors
We get so excited with each and very page of happiness nomination received. We love to hear that our team has gone above and beyond in servicing your garage doors. Thank you for sharing your experience with the other Angie's List member and look forward to your business in the future.
Suyash K.
03/2015
5.0
garage doors
+ -1 more
Service guy (Ben) showed up on time. Communication and work was very professional. Price was good too. Would definitely do business again.
Description of Work: Garage door tune-up and parts replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Richard H.
03/2015
5.0
garage doors
+ -1 more
Excellent! It's an old heavy garage door and the tune up and new rollers were exactly the right fix. We talked about hot the opener is calibrated and how often I should have the tracks and rollers serviced. He left contact info by the garage door opener switch for future reference. Very quickly done. Will use Yes Doors again and happy to recommend. We also discussed a possible solution for a radiant barrier.
Description of Work: Had ordered garage door tune up for $25 special. I asked for analysis of any issues. Expected he would find plenty. Only recommendation was to replace the rollers. He offered a reduced rate as he was already on site. Installed 10 rollers and greased the tracks. He checked the tension and adjusted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Yes Doors
Thrilled to you have nominated our team for the page of happiness. Nice to hear that our team member had the skills necessary to provide you with quality service and helpful suggestions in regards to the performance of your garage door. We welcome your return business if in the event you have another garage door repair need.
Stephen D.
03/2015
4.0
garage doors
+ -1 more
The service went fine. My wife worked with the technician who was out. We paid an additional fee to have the rollers replaced. They did a fine job. I had no problem scheduling the deal.
Description of Work: I purchased a deal for a garage door tune-up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Yes Doors
Happy to hear everything went smoothly during your experience with our team members and that you are satisfied with the service received. We look forward to your return business!
Ann R.
03/2015
5.0
garage doors
+ -1 more
Very well, they were on time, respectful and gave me a good price when they found some minor issues that should be repaired.
Description of Work: Provided a tuneup of my garage door,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Yes Doors
Thank you for taking the time to share your experience with other members. Glad to hear everything went well for you and our team members were courteous to your during your experience. We strive to provide overall quality service with each and every customer.
Vickie J.
03/2015
2.0
garage doors
+ -1 more
Showed up early and did the job quickly. I have changed professionalism to "F". The person got my garage door working, but told me I needed new rollers. I declined. My garage door worked 2 months and I called another company to come out. They said I DID NOT NEED NEW ROLLERS. I am so tired of people coming to my house and lying to me.
Description of Work: Serviced garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from Yes Doors
On February 5, 2015 we serviced your garage door . At the time of service, you mentioned to the tech your door was loud, it was It was recommended to replace your old rollers to help improve the performance of your garage door and help with the noises you were hearing. Customer declined the roller replacement, our tech completed the tune up you purchased. On March 2, 2015 you submitted your original review and gave us a overall A. On September 21, 2015 you mortified our overall grade to D due to our recommendation after having another tune up done on your garage door by another company. We stand behind manufactures recommendation of having your rollers replaced every 3-5 years to maintain maximum performance of a garage door.
Trudy S.
03/2015
5.0
garage doors
+ -1 more
Very professional and performed quality service! Knowledgeable and polite.
Description of Work: Tune up and new rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
David G.
02/2015
5.0
garage doors
+ -1 more
In addition to the $25 tune up, Ben found a hinge that was broken. He uphold me on some new rollers because mine were very old. He fixed my IR sensors and the garage works great now. After he was done, I discussed some options on getting a new style clicker to work with my ancient garage door. He suggested a perfect solution, which I picked up the next day. I would strongly recommend Yes Doors.
Description of Work: Tune up Replaced two broken hinges Replaced all rollers Reattached loose trim at the bottom of the door Adjusted IR sensors Tested door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$85
Response from Yes Doors
Happy to hear your garage door was serviced properly and our Tech was able to offer a reasonable solution to the issue with your older opener. Keep us in mind for your future garage door needs.
Gregory A.
02/2015
4.0
garage doors
+ -1 more
answered my questions about the damage to the door and recommended a fix. They had the part on the truck so I didn't have to wait.
Description of Work: garage door tune up and repair to door
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$84
Response from Yes Doors
We take pride in knowing that our technicians excel in their knowledge and able to provide quality service to our customers. We look forward to you calling us with your garage needs. Thank you for taking the time to share your experience with the other members
Norma T.
02/2015
5.0
garage doors
+ -1 more
Technician was on time and lubricated the moving parts to improve FDO performance. Also cautioned me to avoid tracking the lubricant into the house. We have an old door and opener, and I appreciated that he didn't try to sell me newer equipment/components. Pleasant experience and will keep in mind for the future.
Description of Work: Angie's Deal for garage door tuneup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Response from Yes Doors
Honesty and Fairness is our main goal, if your door is not broken we have no need to tell you it is. It is so nice to hear that you had a pleasant experience with our team. We will strive to continue to provide quality service and look forward to working with you in the future with your garage door needs.
Cheryl J.
02/2015
5.0
garage doors
+ -1 more
It was great. They significantly improved the operation of our garage door. There were additional costs and we expected that because they had to replace a part or something. We were very satisfied with it and were really glad we did it. They came out within 4 days of purchasing the Big Deal.
Description of Work: It was a Big Deal and they replaced some rollers on the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Steven S.
02/2015
5.0
garage doors
+ -1 more
He came. He looked over my door. He said other than lubing and cleaning the door was still in good shape. So about 30 minutes later he was done and gone.
Description of Work: He did a general service of my garage door to make sure it stays working fine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Response from Yes Doors
Excited to see that you are a return customer that continues to be satisfied with the performance of our team members. A well maintained garage door assists us when providing you with quick accurate service.
Ariana C.
02/2015
5.0
garage doors
+ -1 more
Prompt-very professional and knowledgable
Description of Work: Winter tune up of garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Yes Doors
Delighted to have such a loyal customer as yourself. Pleased to see that you are maintaining your garage door regularly, as it will help improve it's performance. We look forward to your continued dedication.
KYLE G.
02/2015
5.0
garage doors
+ -1 more
I couldn't ask for anything more. They showed up when they said they would and installed the door quickly and professionally. There were no surprises. Everyone I dealt with from Yes Doors was very friendly.
Description of Work: They removed [and disposed of] our old garage door and installed a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Yes Doors
Happy to hear your encounters with our team was successful and satisfactory throughout your experience. Hope you enjoy your new garage door for years to come. We look forward to your return business in the future.
RUTH L.
02/2015
5.0
garage doors
+ -1 more
I asked Ben to change light bulbs in the control box and he discovered it was loose and originally installed with nails rather than screws and it was quite precarious. He brought tis to my attention and installed it properly as it should have been done in the first place. It looks very neat and the charge was very reasonable.. After adjusting and oiling rollers the garage door operates much more smoothly..
Description of Work: He oiled and adjusted the rollers. Re-installed the control box
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Yes Doors
Happy to hear you are satisfied with our service techs performance on your garage door. Glad he was able to identify a long term issue and resolve it for you quickly. We look forward to our future encounters.
John S.
02/2015
1.0
garage doors
+ -1 more
I never got a refund for that from Angie's List but I'd ordered this deal through Angie's List. These guys came out and the dude actually ended up breaking my garage door instead of fixing it and then he just left and told me my garage door was broken. The garage door wasn't as quiet as it used to be but it was still working perfectly. By the time he left, it wouldn't even go up or down. I contacted the provider at one point but never got any response or refund.
Description of Work: I called them out for a tune because the garage door seemed like it was lagging a little bit. He broke my garage door.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Yes Doors
On 2/9/15 your original review was posted “They were not very good. They actually broke my garage door. I had it done once. My door was acting up and they came out and broke it. They came out a week after I bought the Big Deal. The service was free. I actually got a refund after they broke my door. This was my first time to use them and I would not recommend them.” At that time, we responded to say “…Records show your German made Marantec opener was having issue prior to our technician arriving on site. You informed our tech you had contacted Marantec Manufacture directly, resulting in several failed attempts to reset your opener yourself. You also, indicated you were informed by Marantec support that your opener may have a bad circuit board and rpm sensor. Upon investigation, it was determined insulation was added to your door and springs were not calibrated accordingly to the added weight causing unnecessary stress on your opener over time. You requested our tech to set limits, the force and program your remote. Our Tech informed you that with the issues you stated you may have a bad circuit board. You and the Tech came to an agreement to move forward and attempt to reset the sittings on the opener and program your remotes. In doing so, the tech determined that settings could not be made due to malfunctioning of the board. At that point, he stopped and addressed this issue with you, then recommended replacement of opener since Matantec parts are not sold locally. Our Tech was verbally harassed and accused of breaking the opener, was asked to leave after being threaten with lawsuit...” In November, member mortified review to reflect as it is today. Never got a refund? Yes Doors does not receive proceeds when this big deal is purchased therefore; refund must come from AngiesList. I have documentation that Angies List issued a refund for this purchase in August 2014. If you did not receive this transfer contact Angies List. Never got response? We serviced your door 8/8/14, you contacted us later that same day to request refund, we responded that same day (8/8/14) to inform you of how the refund process worked.
Stephen W.
02/2015
5.0
garage doors
+ -1 more
It went fine. I only had it once. They were good. They were prompt and they knew what they were talking about. They were fast on what they did while they were here. The price and quality was good.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Lance L.
02/2015
5.0
garage doors
+ -1 more
Showed up on time and did a great job.
Description of Work: $111 Garage Door Tune-up and Installation of a Wireless Keypad OR Bottom Seal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Response from Yes Doors
Excited to see that you took advantage of our special for that offers a keypad or bottom seal, both features are a nice improvement of a garage door. Nice to hear everything went smoothly with your services. Keep us in mind in the event you have a need for garage door service.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Yes Doors is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Yes Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes Doors offers the following services: Will service, repair, and install any residential overhead door & opener in Collin, Dallas or Rockwall County. Super Service Award winners 2012, 2013, 2014, 2015, 2016, 2017