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Milestone Electric & Air

Electrical, Heating and Air Conditioning, Lighting,

About us

Charge by the job. No extra charges for weekend.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Electrical Maintenance & Repair. Generators. Lighting. Home Safety Check. Code Corrections. Exhaust Fans. Landscape Lighting.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6465 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
7%
3
6%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 151-175 of 465 reviews

Pamela D.
02/2014
5.0
electrician
  + -1 more
I was very satisfied with them and have an annual service plan with this company. I am happy with their work and everything works safely and well afterward. They have always been on time and they seem to quote what they do. Their pricing is competitive and fair. They maintain 24/7 hours; I had them show up at 11 p.m. one night so they were very responsive.
Description of Work: I used Milestone Electric for electrical service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Grant S.
02/2014
5.0
electrician, lighting
  + 0 more
Why does someone live with a light that won?t light for over 10 years? Because they believe inexperienced and misinformed electricians. We've lived without light over the kitchen sink over a decade because we were convinced the problem would require the addition of unsightly conduit and wiring run outside the house and back down to the light in the kitchen. We solved this misinformed irritation by calling Milestone Electric. Yeah, I know it sounds like a paid ad, but honestly, this isn?t. When Rodney showed up (right on time, btw), it only took him about 15 minutes to diagnose the problem and get to work. I was hopeful, but expected the worst. I figured he would come back and say, ?Sorry, the solution is going to require running a line outside the house.? But he didn?t. He replaced the inset canister like he said he would and there was light! Very exciting after having been in the dark for SO LONG!!! We couldn?t be more please with Milestone Electric. Thanks Rodney. Thanks Milestone Electric! P.S.This still doesn?t change how we feel about your, ugh, TV commercials. Seriously, invest in a choreographer!! ;-)
Description of Work: Replaced a recessed light canister over the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Milestone Electric & Air
Hello, thank you so much for the great response! Means so much to us. We are going to pass this along to the tech so he can see it, and also read it at our company meeting. If we can ever do anything to help you, please just let us know! Thank you so much, we dont take your business for granted. Gus Antos Owner

Dianne C.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
They automatically come out and check everything. They charge me their rate for parts. I will continue to use them. They are really good and their price is good.
Description of Work: I use Milestone Electric for the alarm system and any other electrical issues. They checked my air conditioner and furnace. I have a maintenance plan with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Neal W.
01/2014
4.0
electrician
  + -1 more
It took 4 visits to determine problem. Once the problem was determined service was great.
Description of Work: Installed Breaker Box

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Milestone Electric & Air
Hello, sorry it took us a couple of times to correct the problem, we can do better then that. Is there anything we can do to help make it right? Thanks for choosing Milestone, we want to be your company of choice forever. Thank you so much! Gus Antos Owner

Kenneth S.
01/2014
1.0
electrician
  + -1 more
The estimate for the services seemed excessive, so we paid the $69 dispatch fee and got another estimate (which was free, of course). We proceeded to have the work completed by the other electrician who recommended that we NOT bury a junction box for safety reasons; he repaired the cut conduit and pulled in new wires from an existing above-ground junction box at the equipment location to an existing above-ground junction box just outside the garage, a distance of approximately 30' for a total cost of $250.00 (more work done in less than the Milestone estimated time). Milestone Electric would have made inferior repairs for more than 3 times the cost of having the work done by another licensed electrician. I would NOT recommend Milestone Electric. We would have significantly overpaid for inferior services. Please look for another recommended electrican -- charging a fee to come out to give an estimate is a red flag -- it should tell us that they don't get a high percentage of the jobs they bid on!
Description of Work: Milestone Electric gave us a $797.75 estimate to repair an in-ground, damaged, 5-string electrical cable, which they indicated would involve installing an underground junction box and pulling approximately 6' of cable from the newly installed underground junction box to an existing junction box. Kevin indicated it would take approximately 3 hours for him to complete the work.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$800

Caroll B.
12/2013
5.0
electrician
  + -1 more
Replaced breaker and researched all plugs that were on same breaker as plug in bathroom and found defect and replaced all those plugs. Rodney was very good at explaining everything as he went along. Also had him replace my smoke alarms that were wired in and were not working. Thank you very much!
Description of Work: Fixed a plug that was malfunctioning in bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$813

Response from Milestone Electric & Air
Hello, thank you so much for the great review! Means a lot to us! Glad we were able to help with smoke alarms as well. I always tell people that smoke alarms and GFCI's are about the two simplest most important items when it comes to electrical home safety. If we can ever do anything else to help you, just let us know. Thanks again and Merry Christmas!

Jill B.
12/2013
5.0
electrician
  + -1 more
They fixed a plug in my bathroom that wasn't working.
Description of Work: I used Milestone Electric & Air

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JAMES T.
11/2013
5.0
electrician
  + -1 more
The work went very well. The technician (Myles) was on time, he did the job quickly and cleaned up when he was finished. After several months all of the lighting is working fine.
Description of Work: Replaced all in ceiling lighting fixture ballasts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$645

Karl D.
11/2013
1.0
electrician
  + -1 more
Was working on a ceiling fan where the chain had broke. I am very handy but could not fix this and they advised they only work on electrical and an "appliance" person would need to fix the fan. Misleading commercial and ads and would never use them in the future. I have disconnected the fan and thrown it away and installed a new one myself. Milestone Electric...we will do it if it fits our needs, my a**! Funny thing is I had a list of electrical needs they could have worked on. Over rated and horrible commercials. Ciao!
Description of Work: Nothing

Rating CategoryRating out of 5
responsiveness
5.0


Andy C.
11/2013
1.0
home security systems
  + -1 more
I called and discussed the security system with milestone electric, I was told for the system that included remote controlled door locks, thermostats and lights, along with remote control of my alarm system, the cost would be $39.95 a month, plus I would have to pay for the intstallation of the door locks, thermotats, and a $99 installation fee. My appointment was Saturday (today 11/2), between 2:00 and 6:00 , the technician arrived shortly after 7:00 PM (yes, 7:00),,,and was quick to tell me the cost per month would be the $39.95 quoted PLUS an additional $5 for the each of the extra services (the base price started at $24.95 but I wanted the $39.95 system because it included the extras Obviously I quickly informed him that was not the price on his website, he ask to see it, and I showed it to him. Having obviously heard this before the salesperson (realize he was more sales person than technician), got his boss on the phone, who said "our website didn't say that there weren't any extra charges). He defended this obvious bait and switch. They should not be allowed to stay in business,, BEWARE MIlestone Electric will rip you off based on my my interaction with them,,, Andy Collins
Description of Work: bait and switch on pricing for alarm monitoring

Rating CategoryRating out of 5
professionalism
1.0
punctuality
2.0

$39.95

Sheila S.
10/2013
5.0
home security systems
  + -1 more
These guys were absolutely fabulous. We had cameras installed and he took them out and gave us credit for everything. He installed outdoor cameras. I have had them out for other things and I would have them out to do anything. I would use them again.
Description of Work: Milestone Electric & Air took out indoor cameras and installed outdoor cameras.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Milestone Electric & Air
Hello, Thank you for the great review! Glad we were able to help with the security of your property with some cameras. If you ever need anything, just let us know!!! Thanks again and have a great day! Gus Antos Owner

Myrna T.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
They are outstanding. They do great work! They are squeaky clean. They wear the little slippers to keep your home clean. They look clean and are very professional. They have a high quality product and service.
Description of Work: They installed my stand by generator. I know use them for my A/C service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Milestone Electric & Air
Hello, Thanks for letting us hook up your generator, and thanks for the great review, means a lot to us. I will read it on our next meeting. If you ever need, anything, please don't hesitate to call, email, text, come see us! Thanks again. Gus Antos Owner

Jamie D.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Fast, efficient, courteous service from the call to request service to completion of work.
Description of Work: Excellent service, very clean and professional. Took the time to explain the issue and show what specifically needed to be repaired which was a capacitor. Gave maintenance tips and things to look for if further issues arise. Great company will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Milestone Electric & Air
Alright! Thanks for the great review! Glad we were able to help you guys out. Cant wait to read this to our team, let us know if we can help with anything else. Thanks again! Gus Antos Owner

Cecil C.
09/2013
5.0
electrician
  + -1 more
They arrived on schedule, were very professional, and did the work to our specifications. Furthermore, they did good work, and we had no problems with the new electric line.
Description of Work: They wired an eletric line from our junction box to our septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Carol J.
09/2013
5.0
electrician
  + -1 more
They said it was already grounded. They were great.
Description of Work: One of my plugs had popped. They came in and reset it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Milestone Electric & Air
Hey there, Glad we were able to help with your plug. If you ever need anything, just let us know. Thanks for the great review, we will read it in our weekly meeting, it means a lot to us. Thanks again. Gus Antos Owner

Joe B.
09/2013
5.0
electrician
  + -1 more
The original job was to add a 30 AMP circuit to provide power to our new motor home. The dispatcher I talked to on the phone was very professional, explained in detail how Milestone worked. Based on my description of the anticipated job she assured me that any equipment they would need would be one the truck. The Milestone electrician opened up the breaker panel and immediately expressed his strong reservations to adding another circuit to the existing breaker box. Over the years new circuits had been added by using split breakers. More than the manufacturer's recommendation that was stamped on the existing panel. On their recommendation I agreed to installing a new larger breaker panel. That was about 9:00 AM. When the Milestone crew left that evening about 6:00 PM the new and larger breaker box had been installed and the power had been back on for at least an hour to an hour and a half and the work area had been cleaned up. I had the opportunity to observe the work they were doing and was impressed by the neatness and professionalism in their work which, hopefully, will never be seen in the panel. The next day they spent three or four hours finishing up, carefully labeling each breaker and pulling in the new 30 AMP outdoor circuit. They hauled away all of their trash, swept the floor, and saw to it that everything was as it should be. The city inspector commented that they almost never had to call Milestone back and on the few occasions when they did, the corrections were always done right. The job turned out to be a lot bigger than I had anticipated, but the caliber of the technicians and the quality of their work has convinced me, Milestone is our "go to" company for any future electrical work.
Description of Work: The quality and professionalism of the work performed was of the highest level, both where it could be seen and where it will never be seen again. Even the city inspector commented very favorably on the quality of Milestone's work on this job and others he has observed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44,500

Shannon M.
08/2013
5.0
electrician
  + -1 more
Our electric panel fried one late afternoon in April of 2012. I called a few places to come out but chose Milestone by default. They were the only ones willing to come out that evening and replace it. I am so glad I called. They are role models for professionalism. Four technicians worked until about 2 am to get the work done before I went out of town on business. I have had no problems since. Today, they came back out for a safety check. My HVAC unit was cleaned out at no charge for the service agreement I got last April. They aren't the cheapest in town, but warranties are transferable when you sell your home, the quality is excellent. I am opting to choose them for all of my service needs.
Description of Work: Installed new electric panel up to code in a 1963 home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Cindi C.
08/2013
5.0
electrician
  + -1 more
We are remodeling our home. We had a previous electrician who left some things undone. Milestone Electric came in and corrected a lot of things and made sure they were up to code. We modernized a lot of thing in our home and they were able to step in even upgraded our electric panel. There was also a section with aluminum wiring and they even fixed that too; which was previously undiagnosed from our past electrician. They really saved the day for us. They were a bit expensive, but you get what you paid for, and you should not skimp out of a election. They fact that they were able to come in and fix EVERYTHING was quite reassuring.
Description of Work: We have used and are still using Milestone Electric.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean P.
08/2013
5.0
electrician
  + -1 more
They were very good, very honest and friendly and just everything their commercial says they are.
Description of Work: I used Milestone Electric & Air to install a new electrical panel in our garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Lowell & Jane K.
08/2013
1.0
electrician
  + -1 more
We had them come out to do an estimate for us at our home. They overcharged for the estimate an immense amount. By the time he did the estimate he could have finished the wiring job it took him so long. They charged for the estimate and upcharged for the job as well. All the wiring was already there, and the boxes attached to the wall, but they still wanted that much money to run the wires.
Description of Work: They came out to do an estimate for some wiring as I saw their ad on tv.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$562

Response from Milestone Electric & Air
Hello, Sorry we didn't exceed your expectations with our services. We do have a $69 service fee, even for estimates, that may seem like a lot, but we haven't been able to figure out a better way of doing it. For us to send a licensed, insured, background checked, drug tested, qualified electrician that has a stocked truck to your home, it actually cost us more then $69 by the time we pay his travel time, insurance, fuel, and everything else. I wish things cost less, it would make all our lives easier. I am also sorry it took him so long to do the estimate, we just try to be very thorough in what we do. We have had misunderstandings with customers before, so we try to make sure we check and recheck everything now before we give a price. Hope that makes sense. Nevertheless, our job is to make you happy. I am instructing them to send you back your $69 since we didn't exceed your expectations. I am sure you worked hard to earn every dollar you have, and we would never want any of it you didn't feel like we earned. Thank you for taking the time to send in your thoughts on our service, we will review it and make any changes that we can to better serve you. All the best, Gus Antos Owner

Patricia G.
08/2013
5.0
electrician, lighting
  + 0 more
The two technicians were extremely professional, on time, worked quickly and efficiently. Pointed out areas of importance. The did the installation so well and offerred suggestions for placement as well as ideas for future lighting needs. They were such a nice surprise and change of the routine bad service that has been the case with other companies. After having multple bad experiences with many contractors (moved into a home recently and have had a lot of work done), we were so happy with the Milestone techs. We will only use them in the future for our electric and air needs!!
Description of Work: placed can lights in kitchen, did an electrical safety check, replaced outlets

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Milestone Electric & Air
Hello, Thanks for the great review, that makes us very happy! Sorry for you bad experiences with other contractors... If you ever need a resource concerning how to handle something with another contractor, please feel free to contact me. Hope you are enjoying your new home. If you ever need anything, please don't hesitate to contact me/us. All the best, and thanks again. Gus Antos Owner

Beni M.
08/2013
3.0
electrician
  + -1 more
They did the work, but not before trying to upsell the company owner on every possible program they sell. He would not work until he gave her the hard sell, which upset her tremendously. Apparently he was surly too. I attributed this to the fact that my client lives in a very large and expensive home in an upscale neighborhood. I was embarrassed that I recommended this provider to company owner.
Description of Work: Repaired some electrical issues in a home.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Milestone Electric & Air
Hello, I read your review and I was not pleased. Our number one goal is customer satisfaction and we do that by earning we trust, we hope. Sometimes we have great electricians that don't communicate so well... I can assure you his goal was not to sell you everything. I can also assure you that every customer we have no matter who they are, where they live, what they do gets the same price, it is one of our values for our company. I am truly sorry if his demeanor or communication came off in a way that was not pleasing, certainly not our goal. Is there anything we can do to change your/her mind regarding this experience with us? Please let me know, your happiness is all we care about. All the best, and thanks for taking the time to let us know how your experience was. Gus Antos Owner

Susan S.
08/2013
5.0
electrician, lighting, ceiling fans
  + 1 more
They were very profession and arrived as scheduled. They listened to what we wanted done and gave us a complete estimate for the work before they started anything. Once approved, they got right on it and completed all the tasks in a minimal amount of time.
Description of Work: Installed some outdoor ceiling fans and some interior lights for some new artwork we bought.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Milestone Electric & Air
Hello! Thanks for the great review, we will pass it along to our team. If you ever need anything, please just let us know! Thanks again! Gus Antos Owner

Ayesha K.
07/2013
5.0
electrician, heating & air conditioning/hvac
  + 0 more
It has taken me some to get to this review but I have got to rave about this company! The repairman (Scott?) who came out was on time professional and thoroughly knowledgeable. They repaired a small part in my heater that could have cost me thousands if I had followed other repair advice and replaced my whole central heating unit. The repairman explained exactly what the issue was and he even showed me the part and why it was being replaced. But the real bonus has nothing to do with the repair that he did. It was his willingness to help. My mother is a cancer patient and had been in the hospital. One night when she was there I locked myself out of the house. Long story short I had to break into my own house. The door where that happened had been giving me problems ever since. As the repairman was leaving he noticed the door. I told him what happened and he immediately said I have some time... I think I can fix that... REALLY!! He went to his truck got a tool out and helped me repair the door. I was on on the verge of tears. He did not have to that. It was not related to what he was hired to do. But he extended a "helping hand" that left a permanent impression! Customer Service and general kindness is a rarity these days. This company definitely has their head and heart in the right place!!
Description of Work: Repaired central heating unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Milestone Electric & Air
Hello, Thank you, thank you, thank you! Thank you for the great review, we really appreciate it! Its not everyday that someone takes the time to write about a great experience, and we know you didn't have to, so it means a lot to us that you did. If we can ever do anything to help you, please just let me know. I am going to pass this along to our team by reading it in our company meeting in the morning. Thanks again. Gus Antos Owner

Joshua I.
07/2013
5.0
electrician
  + -1 more
They did a great job. They are very professional, punctual, great customer service even on the coming inside, just by you got on the phone as well as technician that came out. They are good company. I would use them again in the future.
Description of Work: We had Milestone Electric & Air come out probably about four months ago and they helped update our panel in the house and installed some other odds and ends. I also had them install and upgrade a surge protector to our electrical panel and then had them kind of redo all the connections in our electrical panel and test the connections on some of our sockets and do some other minor fixes to some of our electrical outlets and conduits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Milestone Electric & Air
Hello! Thanks for the great review, we will pass it along to our team. If you ever need anything, please just let us know! Thanks again! Gus Antos Owner

Contact information

2360 Crist Rd, Garland, TX 75040

www.milestoneelectricdfw.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Heating and Air Conditioning,
Lighting,
Ceiling Fans,
Plumbing,
Home Security Systems,
Landscaping - Lighting,
Energy Efficiency Auditing,
Pavers and Hardscaping,
Drain Cleaning,
Handyman Services,
Water Heaters

FAQ

Milestone Electric & Air is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Milestone Electric & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Milestone Electric & Air does not offer free project estimates.
Yes, Milestone Electric & Air offers eco-friendly accreditations.
No, Milestone Electric & Air does not offer a senior discount.
Yes, Milestone Electric & Air offers emergency services.
No, Milestone Electric & Air does not offer warranties.
Milestone Electric & Air offers the following services: Electrical Maintenance & Repair. Generators. Lighting. Home Safety Check. Code Corrections. Exhaust Fans. Landscape Lighting.

Contact information

2360 Crist Rd, Garland, TX 75040

www.milestoneelectricdfw.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM