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Arrow Electric Inc

Electrical, Lighting, Ceiling Fans,

About us

Arrow Electric is your premier Dallas area family-owned residential and commercial electricians. We specialize in electrical repairs, electrical remodeling, and all types of electrical installations, from energy efficient indoor/outdoor lighting to new construction wiring. When you need top quality electrical services in the Dallas area, call Arrow Electric; we are your “On time, on target” Dallas Electrician that everyone calls! We stand behind our 100% customer satisfaction guarantee that means if you’re not satisfied with the service we provide, the technician lives your job dirty, the repair fails in 3 yrs. or uses foul language, you don’t pay, that’s our guaranty and we stand by it. Mark Thacker/ Owner Arrow Electric

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Arrow Electric is you’re “ON TIME, ON TARGET “premier residential and commercial electrician offering 100% customer satisfaction! Services include Electrical repairs, troubleshooting, interior & exterior lighting repairs & installations, panel replacements & upgrades, Meter base replacements and repairs, surge protection, new construction, remodeling & renovations, residential & commercial, ceiling fans, switches, outlets, GFI replacements & grounding.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
3%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 100 reviews

Pierce A C.
05/2017
4.0
electrician
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$306.95

John G.
06/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cass M.
06/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathi E.
02/2016
5.0
electrician
  + -1 more
unknown
Description of Work: They replaced a switch in our attic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Van & Mary V.
02/2016
5.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert B.
02/2016
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathy E.
12/2015
5.0
electrician
  + -1 more
unknown
Description of Work: "They were all very nice and explained everything. The electrician was very knowledgeable and thorough. A very positive experience."
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth W.
09/2015
5.0
electrician
  + -1 more
unknown
Description of Work: Replaced a 3way switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Judy S.
06/2015
5.0
electrician
  + -1 more
unknown
Description of Work: Diagnostic check, surge protector on main box, replaced light bulbs and general inspection.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$996

Response from Arrow Electric Inc
[Member Name Removed] Thank you for taking the time to write a review on our electricians. We appreciate the business and enjoy our customers having confidence in us.

Jennifer S.
06/2014
5.0
electrician
  + -1 more
unknown
Description of Work: We needed to replace wiring on our outside patio cover with proper conduit. Serviceman took care of it quickly and efficiently and we were able to negotiate a good rate for the service. Well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$323

Response from Arrow Electric Inc
I'm glad you are happy with our service, we do appreciate your business! Mark Thacker owner of Arrow Electric

Fred C.
05/2014
5.0
electrician, lighting
  + 0 more
.
Description of Work: Installed 6 light fixtures in garage and single switch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Arrow Electric Inc
Thank you for taking the time to give us a review, we appreciate your business! Mark Thacker owner of Arrow Electric

Jay M.
07/2012
1.0
lighting
  + -1 more
It didn't go..
Description of Work: Just called to get an estimate to have an exterior light installed. $248-352 to connect some wires. Wow! Won't be using you guys...

Rating CategoryRating out of 5
value
1.0


Response from Arrow Electric Inc
We appreciate you taking the time to write a review. I'm sorry you were not happy with the estimate we gave you over the phone, but thank you for giving us the opportunity to speak with you. I hope you were able to get the work done that you needed.

Vanessa S.
06/2012
5.0
electrician
  + -1 more
unknown
Description of Work: Prompt. Work completed quickly. Reasonably priced. Exactly what I needed
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Arrow Electric Inc
Thank you for your review. We appreciate your business!

Nell F.
05/2012
5.0
electrician
  + -1 more
unknown
Description of Work: Did a great job. Showed up on time. Fixed the problem quickly and charged a reasonable amount. The issue was not complex but it was critical that it be corrected in a timely fashion.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Arrow Electric Inc
Thank you for taking the time to write a review! We appreciate your business!

Daniel H.
01/2012
5.0
electrician
  + -1 more
unknown
Description of Work: (Description unavailable)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven B.
01/2012
5.0
electrician
  + -1 more
Good.
Description of Work: Found and fixed a fuse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Arrow Electric Inc
Thank you for taking the time to post a review. We apprecaite it!

Audrey M.
01/2012
5.0
electrician
  + -1 more
Super! See abov e.
Description of Work: Love these folks! To begin, David diagnosed the problem over the phone (GFCI on outlet in kitchen had cut off a circuit) so that I could restore power to my refrigerator. Then, Eric came out days later and fixed the circuit so that the refrigerator could not be impacted by that outlet. Eric came a week later to install a new GFCI on another outlet which had been bypassed by the prior procedure and, at my request, installed a whole-house surge protector on the circuit box. Knowledgeable, prompt and courteous. The trifecta of home repair! Did I say that I love these folks?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Arrow Electric Inc
Thank you so much, Member, for your review on our service. We greatly appreciate you taking time out to do this! We are glad to know that you were satisfied with our company and look forward to being here for you in the future should you ever need us!

Chris M.
12/2011
5.0
electrician
  + -1 more
unknown
Description of Work: They were A-OK.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Arrow Electric Inc
Thank you for taking the time to give us a review. We appreciate your business.

Priscilla K.
11/2011
5.0
electrician
  + -1 more
Everything went well, and they did a fine job.
Description of Work: They did some electrical work in the garage and installed a new circuit breaker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Arrow Electric Inc
Thank you for taking the time to review our company. We appreciate your business!

Milton J.
11/2011
5.0
electrician
  + -1 more
I was very pleased with them. They were very prompt and very courteous. They took care of the business.
Description of Work: Arrow Electric Inc replaced my breaker box a couple of weeks ago.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Arrow Electric Inc
Member, we appreciate you taking the time to do a review. We are so happy to know that you were pleased with our service and looking to taking care of any electrical needs you may have in the future. Happy holidays!

Sharon J.
07/2011
5.0
electrician, lighting
  + 0 more
Very professional and gave me good advice. Would recommend them and use them again
Description of Work: Checked electrical outlets inside the house, replaced switch, replaced door chime, door bell, repaired porch light

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Arrow Electric Inc
Thank you so much for taking the time to write a review! We look forward to being able to work for you in the future!

William K.
06/2011
4.0
electrician, remodeling
  + 0 more
Overall, it was fairly good & reasonable - would have been less time taken to complete the tasks if electrician had been better versed on new building codes that the city of plano adopted. Initially, prefered to do all items as a project but ended up scaling back the work after finding out that the electrician was going to do it line by line according to pricing sheet instead of as a large project type bid.
Description of Work: Electrical Panel changeout/upgrade, replaced grounding wiring, city inspection

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Fred A.
06/2011
5.0
electrician
  + -1 more
Arrow Electric came out, and in one hour fixed all my problems. I was shocked that he was able to fix the problems and did not reccomend a more expensive project. The price was great, his work was great and he saved me a lot of money and a lot of trouble.
Description of Work: I had a home with a lot of electrical problems. I thought this was going to be a very big expensive job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Autumn L.
04/2011
5.0
electrician
  + -1 more
It was a great experience from start to finish. Prompt and courteous attention on the phone and the technician was friendly and respectful of our home and neighbors as well.
Description of Work: Arrow Electric did an excellent job. We had them replace some outdated outlets and wiring as well as install additional outlets in our garage. They also replaced and upgraded some of our breakers to handle our electrical needs properly without risk of fire or other hazards. We will most definitely use them again and will recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Vickie C.
02/2011
5.0
electrician
  + -1 more
The service men was very knowledgeable and very politte, he cleaned up after himself, very/extremely well.
Description of Work: They updated my electrical service to about 150 amps service center, they wired in the new water heater and put in a new wiring stystem for the new electric stove that I had installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Contact information

2903 National Dr, Garland, TX 75041

www.arrowelectric.net

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
General Remodeling,
Landscaping - Lighting,
Generator,
Home inspection

FAQ

Arrow Electric Inc is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 12:00 PM

Monday: 12:00 AM - 12:00 PM

Tuesday: 12:00 AM - 12:00 PM

Wednesday: 12:00 AM - 12:00 PM

Thursday: 12:00 AM - 12:00 PM

Friday: 12:00 AM - 12:00 PM

Saturday: 12:00 AM - 12:00 PM

Arrow Electric Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Arrow Electric Inc does not offer free project estimates.
No, Arrow Electric Inc does not offer eco-friendly accreditations.
No, Arrow Electric Inc does not offer a senior discount.
Yes, Arrow Electric Inc offers emergency services.
Yes, Arrow Electric Inc offers warranties.
Arrow Electric Inc offers the following services: Arrow Electric is you’re “ON TIME, ON TARGET “premier residential and commercial electrician offering 100% customer satisfaction! Services include Electrical repairs, troubleshooting, interior & exterior lighting repairs & installations, panel replacements & upgrades, Meter base replacements and repairs, surge protection, new construction, remodeling & renovations, residential & commercial, ceiling fans, switches, outlets, GFI replacements & grounding.

Contact information

2903 National Dr, Garland, TX 75041

www.arrowelectric.net

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM