Sam the Plumber is a locally owned and operated plumbing company in Friendswood, TX. We are fully licensed and insured, with a team of knowledgeable and professional technicians. Call us now for all of your plumbing needs. We offer everything from Residential plumbing, to Commercial plumbing, to Emergency plumbing services.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing, water heaters and softeners, garbage disposals, faucets, clogged drains, gas & water re pipes, remodels, shower pans, sewer repairs & replacement, Drain cleaning and sewer line camers with line locate. We can solve any and all your plumbing needs!
Description of Work: replaced pipes under bathroom shower and tub. Had to dig under house. work went well but there was no supervision by the company as the subcontractor dug under house as promised by the company. Had to call them to get them out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$4,700
Cindy S.
02/2016
5.0
home remodeling, plumbing
+ 0 more
unknown
Description of Work: Installed new bath faucets in two bathrooms.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Jane R.
01/2016
3.0
drain pipe, plumbing
+ 0 more
unknown
Description of Work: Replaced waste water drain lines under house. Took 19 days when originally told 4-5 days. There were a couple days of rain but I feel it took too long. Workers tracked mud throughout house and onto carpets and walls and trashed front yard with their soft drink cans, etc. I had to put down tarps on my floors, which I would have expected them to have done first. We complained about the mess to management and they cleaned up the yard and put down plastic on the floors. The Project took so long it killed the grass in the front yard due to their tarp with the mud covering the yard for 19 days. After we complained about our dead grass the company reduced the bill by $300. We originally hired them to do a camera inspection of the piping under the house after completing foundation work on house. The master plumber who came out and ran a camera told us he had a video we could see showing the damage. Unfortunately, we hired based on their representations but asked to see the video and were told they would give it to us. Several days went by and we asked again to see the video and was told a miscommunication had occurred and there was never a video even though we had the text from the master plumber confirming he had a video he would give us, so I don't know how there was a miscommunication. I feel like we paid too much and it took to long. I gave them a C rating because I don't think this company is a bad company and I do think they tried to address these problems after we raised them but they shouldn't have happened and I believe the particular master plumber that was on our job was not responsive to us and did not monitor his crew very closely which required us to frequently go higher up the chain at Sam's to get an answer or problems addressed. On July 4th we discovered a leak slowly flooding our master closet so we called Sam's back out since they had done the work below the house and we believed it may be related to their work. The Master plumber who arrived on the holiday promptly was attentive and quickly found the source of the leak so atleast we could stop the flooding. My take on This company is that I do believe they do have some good plumbers but I feel we unfortunately got the wrong one on our job making it an unpleasant experience for all.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$18,000
Rebecca A.
12/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: They were easy to schedule with, on time, neat, & completed work as promised.
Rating Category
Rating out of 5
Yes, I recommend this pro
Buddy D.
12/2015
2.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Trujillo F.
10/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: He did some prep work in order to move my gas meter. He did an outstanding job.
Rating Category
Rating out of 5
Yes, I recommend this pro
Wayne H.
10/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Kathryn H.
09/2015
5.0
drain cleaning, plumbing
+ 0 more
unknown
Description of Work: Clean out drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
pricillia J.
05/2013
5.0
fountains, plumbing
+ 0 more
His service was very good and his price was fair. He was very knowledgeable and on time. He seemed to know what he was doing because there was another plumber that had installed our water fountain, and he had installed it wrong. So that’s why we were having so much trouble with it. The price was good.
Description of Work: We use Sam The Plumber quite a bit because we own three businesses. We had a water fountain that was messed up and so he repaired the water fountain the last time that he came.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mark R.
05/2013
5.0
drain cleaning, drain pipe, plumbing
+ 1 more
Sam came out and gave us a very good estimate on the work given other quotes we had received. His crew came out and performed the work; which included cutting a portion of the breezeway slab out, trenching under the rest of the breezeway slab and an additional sidewalk area to get to the main line in the front yard, replumbing in the kitchen and laundry areas, and replacing the dirt and concrete removed during the process. He also handled all of the permits and city inspections without any issues. I would highly recommend him and plan on using him again for any plumbing issues that we have.
Description of Work: Rerouted kitchen and laundry area drain lines. Our home is old and the under the slab drain lines have started to leak. The ones from the kitchen and laundry area were rerouted outside the house to the main line in the yard. As part of this they redid the vent lines and the plumbing under the kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Doneen C.
03/2013
1.0
plumbing
+ -1 more
Sam The Plumber didn't know what he was doing. He used the wrong types of pipes coming out of the wall. He put the faucet on the water tap, I couldn't get water out of it and it wouldn't fit because it was too long, I had to cut it off. The ones of the shower had to be cut off because he put it on 6 inches. I have taken a picture and shown it to other plumbers and to other people and they have said that he didn't know what he was doing. Right now I have problems with some bubbles coming out of the tub drain so I haven't sat down long enough to determine what else is going on before I call you. I haven't sat down long enough to call him to tell him about it. The plumber told me how he was going to make the shower pan and what he was going to do, when I went to pick up the shower stand and watched the demo and everything, I said, my doesn't work like that, he didn't finish it so I had to have someone else come in and finish off the shower pan. All that he did was put the tub in, the hole in the wall and change my copper piping from two faucets to 1 faucet so I want my money back from him. He cost me more money. The copper pipe that he put doesn't have thread on it, so I had to get someone else to cut the pipe, put an extension on it so that I can screw on the faucets. I don't know what's going on inside so when the tenants take a shower, bubbles come out of the tub overflow. The price was too high for what he did. It took him over two weeks to do it. He didn't know what pipe to use for the shower head so he was not professional. He didn't protect the tub when working. I could not put the shower head on to the pipe he provided. I can't even get the tub faucet on. The tenants moved in the 1st of March and we are still trying figure out what is wrong. I had 3 plumbers come in and give me bids for the job and they varied tremendously. There is a code that you have to go by and if he used the wrong pipe, he didn't know the code and I had purchased the faucets for both bathrooms and the shower head, so that the plumber coming in would know exactly what was going on and what he did tells me that he didn't look at them and try it. That property is in Houston and I live in San Antonio and last weekend was my first weekend this year at home because every weekend, I would live work, pick up my dog and drive to Houston for the weekend working on that house. They don't work the weekend so I have no control what happens during the week. It took him 2 weeks to do it while he had said it would take 2 days because that held everything up because I couldn't get the tiles up and I couldn't get it painted and I couldn't get my tenants in on time.
Description of Work: I used Sam The Plumber.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
$1,475
John W.
01/2013
5.0
drain cleaning, plumbing, sewer cleaning
+ 1 more
Good company. Got necessary digging permission very fast and had problem repaired within 2 days. They ran a camera to find the problem, dug up the last section of sewer pipe to the main and replaced it. Smooth communication and responsive. Friendly, professional techs.
Description of Work: Diagnosed and repaired clogging sewer line to city main
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,350
Charles A.
12/2012
5.0
drain cleaning
+ -1 more
They came when they were supposed to, they were reasonable in price. They did the job quickly and they did it well.
Description of Work: Drain cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
Brenda D.
12/2012
5.0
home remodeling, plumbing, water heater repair
+ 1 more
Chris came out and recommended the cheapest way to accomplish our goal and within a couple of days completed the work. They did an excellent job.
Description of Work: They removed our gas water heater from the utility room. They replaced it with an electric water heater and moved it all into the garage. New heater, stand and re-plumbing. They also moved a water line in our bathroom from in front of the wall to behind the wall (we had removed the sheetrock).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Patricia R.
12/2012
5.0
water heater repair
+ -1 more
They came out on Friday evening at the end of their day and returned on Monday to replace the water heater. They were efficient, courteous, and professional.
Description of Work: Replaced a water heater located in the actic.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,279
Josefina P.
08/2012
5.0
plumbing
+ -1 more
He is the best young man in the area. I have recommended him to my friends as well. The only mistake I did was not call him in the first place. He is very good at what he does. I will be calling him again soon as I have another project coming up. His prices are very reasonable as well.
Description of Work: He fixed my sink as I had a new one installed and the men who installed it originally did a terrible job and it was leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Amanda E.
08/2012
1.0
plumbing
+ -1 more
We bought a house and requested the pump for the jacuzzi in the master bath be repaired prior to closing. This could not be completed prior to closing on the house due to the pump needing to be ordered. We were left with the exterior pulled off the tub and a hole in the wall for two weeks while we waited to hear from Sam the plumber. After we called numerous times we finally got a response that someone would be out to finish the job within a few days. When someone did show up the work was not up to the standard that I would expect. The access panel for the wall is sloppy and uneven leaving a jagged edge around it. He had to ask if he needed to put the panel on the tub back on as if he didn't know his company took it off. That was also done hastily and sloppy. There is caulk every where, leaving me to clean up the mess. I didn't hire Sam the Plumber and his crew but based on my experience I would not be calling them again.
Description of Work: Repair/Replace jacuzzi pump in master bath
Rating Category
Rating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Mary C.
08/2012
5.0
drain cleaning, plumbing, water heater repair
+ 1 more
Chris and all the men who worked with and for him were exceptional .They arrived on time. They were respectful, courteous, patient,worked hard and made sure that when they had to shut off the water that I knew ahead of time and that they got it back on as soon aspossible. They were careful not to let my dogs get out of the gate when they were working in the backyard. I think the work they did was perfect. The difference between my plumbing before and after is unbelievable. I am extremely pleased with Chris and all the work that he and his men did for me. I would advise anyone needing any plumbing done to call Sam the Plumber and ask for Chris.
Description of Work: Replaced all plumbing under the bathroom and kitchen in a house built in 1953. Replaced water line from meter and all the pipes in the attic and in the walls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Seth H.
05/2012
5.0
plumbing
+ -1 more
The work was done well, and they explained all my options to me before they began (even with estimates on how much each would cost). I would definitely call Sam again if I had a plumbing issue.
Description of Work: There was a plumbing leak in between the main and the house, and Sam's guys came out quickly, diagnosed where the problem was in a minimum amount of time, and got the repair done immediately.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Josefina P.
08/2011
5.0
home remodeling, plumbing
+ 0 more
Prices are always very reasonable. He shows up on time. He is always able to pick up someone else’s mess. He is really courteous and is really eager to help. He tries to minimize the price as much as possible. I have called him at least 5 times. I have recommended him to everyone I know! My friends always call me back and tell me about how great he is.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Natural Gas Lines
FAQ
Sam The Plumber is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sam The Plumber accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sam The Plumber offers free project estimates.
No, Sam The Plumber does not offer eco-friendly accreditations.
Yes, Sam The Plumber offers a 10% senior discount.
Yes, Sam The Plumber offers emergency services.
Yes, Sam The Plumber offers warranties.
Sam The Plumber offers the following services: Plumbing, water heaters and softeners, garbage disposals, faucets, clogged drains, gas & water re pipes, remodels, shower pans, sewer repairs & replacement, Drain cleaning and sewer line camers with line locate. We can solve any and all your plumbing needs!