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Rain Leak Solutions

Windows, Masonry, Doors,

About us

RAIN RELATED WATER INTRUSION ANALYSIS AND PRECISION REPAIR SPECIALISTS. Window Leaks, Doors, Balcony Leaks, Door Weather-Stripping, Door Adjustments for tight weather-seal.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Rain Leak Elimination and Whole-House Preservation saving you thousands in present AND future water damage repair. Brick & stone MORTAR CRACK REPAIR, WHOLE-HOUSE water intrusion management.

Services we don't offer

ask for details

Amenities

Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.2205 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
10%
3
6%
2
8%
1
21%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.4
responsiveness
4.0
punctuality
4.3
Showing 201-205 of 205 reviews

Linda W.
02/2013
1.0
replacement windows
  + -1 more
unknown
Description of Work: No service was provided, although the provider made 3 appointments and didn't show up or call. I was extremely disappointed!
Rating CategoryRating out of 5

Response from Rain Leak Solutions
MY DEEPEST APPOLOGY TO THIS MEMBER. WE DROPPED THE BALL NOT ONCE, NOT TWICE, BUT THREE TIMES! I WAS EXTREMELY MAD AT MY HELPER FOR TWO TIMES. I TOOK OVER AND CALLED THIS MEMBER AND PLEADED WITH HER TO GIVE US ONE MORE OPPORTUNITY TO GET IT RIGHT. SHE GAVE US ANOTHER CHANCE! I THOUGHT ABOUT HER EVERY DAY! EVEN THE MORNING OF OUR APOINTMENT! AND THEN PROBLEMS DEVELOPED ON ANOTHER JOB WHERE ONLY I COULD FIX THE PROBLEM AND I GOT SO WRAPPED UP IN THAT, (WORKED THROUGH LUNCH) AND COMPLETELY MISSED MY 2:00 APPOINTMENT! I AM COMPLETELY EMBARRASSED! I NEED A GOOD OFFICE MANAGER TO KEEP US FIELD TECH'S ON TRACK! MAYBE THIS MEMBER MIGHT BE INTERESTED IN THE POSITION???

Paul S.
12/2012
1.0
replacement windows
  + -1 more
Never contacted me.
Description of Work: This deal showed up in my email box on 12-20-12. I called as suggested to inquire about additional costs and no one answered so I left a voicemail message with my phone number on his cell phone. Neither he nor anyone returned my call and the offer expired. This is an unprofessional way to do business. Why does someone run an offer if they aren't going to honor it.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Rain Leak Solutions
I'm so sorry Member. BIG DEAL POOR TIMING ON OUR PART RIGHT BEFORE CHRISTMAS! We were expecting 30 or 40 sales. We were hit with just under 100! and at least 200 phone calls! Our cell phone VM boxes filled up instantly with many questions about details and CAN WE GET THERE TOMORROW! and WHY ARE THERE EXTRA CHARGES! and IF I ONLY W-STRIP 2 DOORS CAN I GET A REIMBURSEMENT! and WHY NOT!!!! BUT ALSO,,, THANK YOU SO MUCH! YOUR CHARGES ARE VERY REASONABLE. I APPRECIATE YOUR SERVICE! It's truely a crazy ride Member that I would gladly pay you ride along with us so you can help refine our service! BUT you better have your running shoes on OR your job won't last! Member, I'm a 55 year old cancer surviver. I have learned what is truely important in life. You obviously haven't. It certainly isn't bashing some little repair guy like me over a missed phone call. I have risen above! I AM HAPPY TO REPORT! THERE ARE A WHOLE LOT MORE SWEET, KIND, PATIENT, UNDERSTANDING Angie's list members that offer us coffee and compliment our work! My apologies for the Traffic Jam and I suspect you will not be the last unhappy member BUT I can speak from experience we will have a whole lot more HAPPY members! I will be happy to honor the Big Deal Special to anyone that we failed to contact. That includes you Member!

Patti B.
10/2012
1.0
home inspection, roofing, replacement windows, skylights
  + 2 more
i
Description of Work: The initial service was a little tricky to set up but he said he was temporarily shorthanded with a partner who was out with a serious illness. That was ok. He came and report was nothing great but ok. We had a small issue that needed attention on the roof. We asked him to do the repairs (not all he recommended) and he agreed. We had a terrible time scheduling. Left messages he delayed returning then much phone tag. Finally, when he did set a date and time for work, he didn't show up. He has many excuses and bottom-line, doesn't deliver. We hired another company that came out promptly to check the issue, then returned promptly to perform the work so there was nothing inherent in the job that caused the problem with this vendor. Our greatest upset is that while he was delaying and failing to appear, we had heavy rain that caused additional damage.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$70

Response from Rain Leak Solutions
We were having a horrible time for several reasons, and after firing and re-hiring we're getting our legs back under us. I will have to say, in the 30 years I have been in business, I have never been treated so disrespectfully by a couple. Some people have no social graces! I am thrilled they will not call me again.

Jan H.
09/2012
1.0
home inspection, roofing, replacement windows, chimney caps
  + 2 more
See above.
Description of Work: Randy checked the attic, roof, chimney,etc. for any problem areas. We talked about the problems we knew about and anything he noticed, and what we'd like to have him do to correct . He and his partner were backlogged and he was to call me. Didn't hear from him. I called back 2 or more times and he was always going to get back with us, but never did. I really liked him and he was very personable and spent his time going over what we could do, and so I was pretty surprised when he fizzled out! You wouldn't let me off without flling in a rating. At the time he was there, I was impressed with him, but I don't feel that I got my $69.50 worth, and was disappointed with the total outcome.
Rating CategoryRating out of 5

Martha C.
11/2011
5.0
replacement windows
  + -1 more
as noted above
Description of Work: rain coming in (lots of it) kitchen windows from unknonw leaks. Had two handyman services seal/ix them--and they still leaked. This gentleman seems to have figured this one out--two rain storms since he fixed them, thus far, no leaks! He is good!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

2825 Surveyors Ln, Flower Mound, TX 75022

http://www.rainleaksolutions.com

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Masonry,
Doors,
Roofing,
Energy Efficiency Auditing,
Handyman Services,
Home inspection,
Unfinished Carpentry,
Exterior Painting,
Finished Carpentry and Woodworking,
Chimney Repair,
Concrete Pouring and Repair

FAQ

Rain Leak Solutions is currently rated 4.2 overall out of 5.
Rain Leak Solutions accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Rain Leak Solutions does not offer free project estimates.
Yes, Rain Leak Solutions offers eco-friendly accreditations.
Yes, Rain Leak Solutions offers a 20% senior discount.
Yes, Rain Leak Solutions offers emergency services.
Yes, Rain Leak Solutions offers warranties.
Rain Leak Solutions offers the following services: Rain Leak Elimination and Whole-House Preservation saving you thousands in present AND future water damage repair. Brick & stone MORTAR CRACK REPAIR, WHOLE-HOUSE water intrusion management.
ask for details

Contact information

2825 Surveyors Ln, Flower Mound, TX 75022

http://www.rainleaksolutions.com